I was gifted a bracelet from Silver and Sage and I love it!…read more I can't speak on the customer service side, but the quality and craftsmanship of the bracelet is great! I'm a bigger guy and it fits my wrist perfectly. I appreciate the packaging and thoughtfulness of including what each type of stone is and their effects; nice touch!

My sister and I love Silver and Sage for their unique and high quality malas. They use real,…read moregenuine stones - each of which have a meaning - to create malas that are purpose-driven and beautiful. I own one mala from Silver and Sage, while my sister owns several. While I was choosing my mala their team was very helpful and kind. They were able to listen to what I wanted and point me in the right direction. But good luck choosing - everything is so beautiful and filled with such pure and positive vibes. Plus their shop is just so cute. I now wear my mala all the time to remind myself to be mindful and because the specific stones on mine instill a sense of calm. I also use it as it was intended - for meditation. For anyone seeking malas or crystal jewelry, I'd highly recommend Silver and Sage!

While in Old Town we started exploring and landed in this shop. We ran into Waseem who was in…read morecharge of the store and he assisted us with all the questions we had. He was kind and patient, and not a pushy salesperson like some of the other locations we stopped in. The prices were very good and the store had a large selection. Floors and items were all clean. The best part was the personalized experience as well as Waseem taking additional time to tell us about Arzinoa and good places to eat on our visit. Thank you, Waseem!

I came in looking for small treasure to bring home over the weekend after visiting Scottsdale for a…read morewedding. Bryan offered wonderful hospitality and eagerly picked out jewelry for me to try on. He found a perfectly dainty coral bracelet for me and even gifted me with a pair of earrings! They are very knowledgeable about their product, so get the most out of the experience and ask questions Quality products and great hospitality is what makes a business last a lifetime. I can't wait to come back!

Amazing selection and wonderful bargains! Whenever I travel to Scottsdale, I have to pop in here…read moreand peruse the jewels! I love the cases with turquoise and always find one or two pieces I love! He prices are fair and typically have some wonderful sales! They also sell some unique handcrafted furniture and some lively artwork. The lady who helped us was so sweet and welcoming. She happily showed us dozens of rings, and we bought 3! Native Traditions will be a tradition for us to visit!!

We always stop in here when we're out and about in Scottsdale, it just fun to walk around and look…read moreat all the jewelry and hand made items. Everyone is very talkative and informative about their products. Always a good time.

My husband had some silver, turquoise and coral pieces that…read morehe wanted to be part of a bracelet he designed. Went to Old Town Jewelry to discuss the possibilities, and they made it happen! Said it might be a week but actually finished it in 3 days. Perfect! The store has many lovely choices of Indian jewelry. Repairs are for all types of jewelry. The entire staff is very knowledgeable and efficient. The experience was a pleasure and will definitely be going back again.

Yet again, more amazing works of art and perfection! Old Town Jewels never fails to create…read moresomething special and beautiful.,

I have one of the worst experiences I've ever had at Michael's a couple of weeks ago. I brought…read moreabout six watches in to the store to have the batteries changed out and Tina waited on me.. After Tina wrote up the invoice, she took off to help another client and just left my six watches sitting on the counter. Any customer could've picked up a watch and walked out the door with it. Then about 12 days later, I had to actually call the store to find out if my watches were finished. I've had batteries changed out at the store multiple times. It only takes a day or two to accomplish this.. Tina never had any intention of calling me. They were just sitting on her desk. This is really bad customer service. The day I went to pick up the six watches Tina was not in the shop. My six watches were thrown into a Ziploc bag in a pile on top of each other. I was an aghast when I saw the Ziploc bag with the watches . The way the watches were thrown in the bag the watch faces could've been easily scratched. The woman that waited on me when I picked up the watches was very nice, and she was also upset about the way the way the watches were thrown into the Ziploc bag. She took out each watch and wrapped it in tissue paper for me and then placed it into a Michaels store bag. I've never seen Tina in the store before, but I hope she never waits on me again. This is not good customer service. I've had two other women help me and I've also had a man help me in the store and the experience has always been enjoyable. Tina may have thought these watches were not expensive enough for her to pay any attention to. But there was at least $15,000+ worth of watches sitting in that Ziploc bag. I hope Tina never waits on me again.

I've had several pieces of my mother's jewelry fixed and repaired, rings resized, clip on earrings…read moremade into posts. I've been working with Dori who is so fun and easy to deal with. She has great ideas for custom pieces, very professional and really knows her business. She's made several suggestions that I've loved and caused me to buy more than I thought I would but I'm delighted with everything. Also fairly priced. I got an estimate for fixing a couple rings at another jeweler and the work was done here for much less.

Cathy was helpful, professional and very nice to work with. She answered all my questions.read more

great prices, great selection and excellent and attentive service very kind and friendly…read more Lots of choices for silver bands, wire and gauge. tons of beads.

I love Schubach Jewelers! I worked with them to design a custom wedding ring with a matching band…read more Every single interaction I had with Joseph and his staff was wonderful! They were patient as I made my requests and revisions to the design. There was no pressure to upsell or make a quick decision. Once I made my final choices, they printed a copy out with their 3D printer so I could try it on before they made the real thing. My fiancé (now husband!) loved the 3D print and was so happy they offered that service to ensure I was completely happy with the rings. I've had my rings for over a year now and absolutely love the set. It's everything I could have asked for! I'm currently in the process of designing another ring and I already know I'm going to be thrilled! Thank you for making jewelry shopping and designing pain free and straight up fun! I highly recommend visiting Schubach for your wedding set!

Amazing!! Totally in love with my ring, he set us at ease with the entire process, and in love with…read morethe end result. And worked with us on budget and love everything about it.

To be honest, I'm surprised I'm writing this review, but our experience in our recent visit made it…read moreso we're definitely never returning, and would highly recommend people go elsewhere for their needs. The first time my fiancée and I visited, we were freshly engaged and needed her ring sized a bit smaller (from a 6). We saw that Schmitt had good reviews and it was in our neighborhood, so we paid them a visit. During our first visit, the employees (a young woman and a gentleman who was billed as sort of the "expert" on ring resizing) were very kind to us and worked with us to determine the correct size to go down to on the ring. The gentleman was extremely insistent that we need to go all the way down to a 5 and, despite the fact that my fiancée was honestly and vocally uncomfortable with it, we trusted his expertise (after all, we had gone in seeking advice) and paid to have it resized to a 5. Fast forward almost a year of us convincing ourselves a 5 was the right size, my fiancée is at this point having extreme anxiety about how much effort (and pain) it takes to put on & take off the ring every day, and we decide size 5 is simply too small. While a 5 fits her finger fine once the ring was on, getting it over the last knuckle is difficult and painful, and has been leaving the skin on her knuckle irritated and inflamed. Yes, Schmitt was wrong (and confidently, emphatically wrong), but we understand that nobody is perfect and we were totally willing to trust them again to get it right this time. However, when we visited this time, the energy we were given by the employee who "greeted" us at the door (an older woman with gray hair wearing a ton of jewelry) was immediately hostile. When we explained our situation and that we were hoping to have the ring resized (and obviously willing to pay to have it done), the woman was flippant and condescending and not AT ALL consultative. Without seeming to give it much thought, the woman asked if we wanted to go to a 5.75. While we were open to this, we pointed out that the previous gentleman we worked with was insistent that a 5 (from a 6) was the right size, so we were hesitant to go all the way back three quarters of a size so easily. The woman suggested that my fiancée's knuckle "must have grown an entire size" in the time since our first visit. She then again asked us if we wanted to go to a 5.75, with the impression that she didn't really want to go back-and-forth any longer. I understand that ring sizing is a sort of imperfect science and that bodies (and fingers) DO change, but the energy and attitude we received was seriously off-putting and, frankly, unwelcoming. We probably don't look or dress like most of Schmitt's customers, but we are nice people and can afford to shop there (not that that should matter). We left Schmitt's and took the ring to another local jeweler (see my other reviews) the same day where we received excellent, friendly, and consultative service. Turns out you can put beads on the inside of a ring that is slightly too big to help balance things out! My fiancée now has a perfectly-fitting ring, size 6 with two small beads on the inside to help stabilize it once over her knuckle. We gave Schmitt's an honest chance even after they messed up badly the first time, and they blew it. Please go elsewhere.

Great service! Really listen to what you want and help you create it! Their repair work is…read moreexcellent too.