I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

Didn't callback even after three attempt. Guess busy and not taking on new clients…read more I am sure they are good but needed someone now to help with quarterly taxes

Excellent customer service. Called and he booked me that same day. I had four years in back…read moretaxes. He did all four years while I was sitting there, amazing. He got me over 7,000.00 dollars refunded for the four years. I did not get a refund for 2019 because it was over 4 years. He answered all my questions joyfully. Great guy, local and faimly owned. Highly recommended. Super fast service.

Superior Tax's new location is super convenient since it's right next to North Star Mall and the…read moreoffice is nice! Bobby is professional and knowledgeable, making the tax process smooth and stress-free. Highly recommend!

i cannot recommend this establishment enough. the whole team is very kind and welcoming, and mark…read morehelped me out so much more than i even knew was possible. he put in the time and work to get me refund i didn't even know was possible, was more than courteous and patient in filing taxes from years prior, and didn't charge my friend for consulting when filing herself was in her best interest. they don't mind putting in the work to get you the biggest refund possible. thank y'all!

My daughter referred this business to me and I had 4 years of taxes to be done. They did a…read morefantastic job and got me all fixed up. I even got some of my stimulus money!!! I will ALWAYS use them !!

My tax return was more complicated than normal this year and I decided to get some help filing our…read moreFederal return. In lieu of using one of the "big name, national brands", I decided to try a local, small business to help me file my complex tax return. A & P Tax Express was EXACTLY what I was looking for! Friendly and easy to work with, Abel and Priscilla made the process much less stressful and so easy! I was able to get answers to my questions right away and even submitted some of my documents via text and email; saving me a trip to the office but much faster than using "snail mail" to submit my documents. We will definitely be using A & P for our taxes next year!!!

A&P Tax Express is an exceljent company to work with for your taxes . The accountants there are…read morevery well versed in tax laws. In my case they do three different tax returns in 3 different states. They are all professional and efficient. You get your taxes done on time. I have been using them for six years now and never disappointed. Prisilla is absolutely amazing at doing my tax returns and deminstrates excellence in customer service. I just appreciate her and the staff so much. I referred friends who were trying to do their taxes on Turbo and just could not get it done. They waited until last minute and so I referred them to Priscilla on the last day, APRIL 15 They went to the office and she got their returns done and submitted! That is SERVICE!

Arrived on a last minute notary and was completed within efficient time. Definitely recommend and…read morewill use for future documentation needed to be notarized. Called earlier and was given a great quote.

I've been a customer for several years. The staff is professional, knowledgeable, and always takes…read morethe time to explain everything clearly. They take the time to explain and educate me on any tax questions that I may have. I highly recommend them to anyone looking for reliable, friendly, and thorough tax preparation services.

Mr. Aaron Benjamin is my tax preparer and advisor. This will be my second upcoming year filing. The…read moreprocess with him was stress free, and very educational. I was also able to contact him throughout the year for on call tax advice in preparation for my 2025 year. I am looking forward to working with him again.

Un-Professional, terrible service. I wish I could give negative stars. The CEO and founders of this…read more"company" are children. I went 5 months without hearing one word from anyone from the company (aside from my case manager - he even expressed no one was responding to him and his questions either). it took reporting the business to the BBB to get a response and when I got one, I received a response similar to how a 17 year old with no emotional control, would respond to someone's sincere concerns. I have screenshots of the childish behavior and screenshots of messages upon messages of unanswered texts and calls. as of today, 06-27-2024, I still haven't received my return that was filed in February, 2024.

Could never get in to make an appointment. Sure they are busy but left messages. Maybe it was a…read morewrong number

I cannot say enough great things about Rodriguez Holland & Co. When it comes to small business…read moreaccounting, they truly care about their clients and helping them in every way possible. I came to RH & Co after a bad experience with another CPA who I had hired to set up my small business. I needed the paperwork created and filed with the state for creating my LLC. While the other company gave me nothing but heartache, they led me to RH & Co and for that I am thankful! First off, RH & Co found mistakes the other company had made when filing my LLC paperwork. When they explained the errors to me, they had already mapped out several ways of how to deal with the issues. I felt fully informed and they took what could have been a stressful situation and made it much easier on me by presenting me with the facts and all possible solutions up front. In addition to reviewing my LLC paperwork, I hired RH & Co to help with my small business accounting. Rather than just having a company do all of my accounting for me, I wanted a company who would set everything up correctly for me and then teach me how to do it myself. This is exactly what they did. I took in all of my info and paperwork and they took a few weeks to organize and set everything up in QuickBooks. I was then given a 2 hour one-on-one lesson on how to enter everything correctly and how to reconcile my accounts so that tax season would be easier on both me and them. While I do my monthly accounting, I have had periodic questions and RH & Co has been very happy to assist and quick with a response (usually same day)! I was dreading my first year of business taxes, but know that with RH & Co on my side, I have nothing to worry about. I trust that they will continue to provide the most professional, efficient, and quick service that I have come to know.