Big time rip off!!!! Used them for a complete new ac system and opt in for the care package. Once installed and every single time they came for service they had to add freon. For about three years totaling 3 services per year for a total of 9 services. Now im not an HVAC technician by any means. But trying to explain to the beyer boys that the leak has been in place since installation was like trying to explain quantum physics to a ferret on crystal meth....now that i think of it, it might be easier to explain this to a pack of ferrets on meth. Anyways, all the service records addressing the freon leaks since installation was not enough. Well ok i understand that this city is saturated with employees who graduated from Judson ISD so i told them to go ahead and find the leak at a cost of $1,500 which again was leaking since they installed it. Yet another SATX business that steals from its community. Cant wait till karma catches up. You have been warned! read more

Beyer Boys Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me - Selma, Texas

Talking to the AI bot with no ability to speak to a human is a horrible customer experience. It has me ready to switch to another AC provider for my home and rental homes. read more

Semi- service. Victor was the service tech and I was very impressed with him. He took pictures of inside and outside of my unit.(heating) and explained what it looked like. Seemed very knowledgeable of job. I would use him again. Don Osborn i read more

They arrived when they said they would, however the diagnostic was to leave the temp at a specific setting and once it gives out, but a new AC. Not what I would expect as my AC is less than 6 years old. On to the next AC repair company. read more

Excellent, professional service. Technicians went the extra mile to insure that the issue was resolved. Quality of work was outstanding.

Great service, communication, and they went above and beyond expectations! They were able to prevent what would have been a very expensive job read more

I used Beyer Boys for a full system replacement and new ducts. Of the 4 different quotes I got, Beyer was second lowest and I went with them based on their price, professionalism and thorough explanation. From start to finish, they showed up on time, were courteous, did what they said they would and were accurate in time frames and price. Almost a month with a the new system, using both heat and cool, and so far everything works great and quieter than my last unit. The only reason it's not a 5 star review is that the clean-up outside wasn't that great. read more

Buyer Boys is awesome. I had purchased a new HVAC system from a different HVAC repair service 2 years ago. There were problems from the start. Yesterday I called Beyer Boys and they fixed my problem in the first visit. It was nice to stay warm last night! read more

I had an inspection done on a HVAC unit on the Jan 4th and still have not received the report/invoice. This is the fourth time I have spoken with this company to issue out my report and invoice. I have paid them and for some reason I have not received my report. Fantastic Company! read more

On the phone it was stated there are no surprises charges, you pay a service fee of approximately $120, then they will give you the options. In my case the tech came and blew out a clogged hose then gave me the bill of 284.07. Just want to give people the clear explanation of what will happen. read more

I recently hired Beyer Boys to clean my duck work.One of ther repsentatives claim we had mold in are ducts and the box where are all duct work attaches.There representaive told us that one of there specalist would meet with us a give us a quote.Luis Delgado came to my house and confrim that I had mold in my A/C SYSTEM.He quoted me $9500.00 to fix the problem. I had another reputable company come out to confirm the mold issue. It turn out to be a lie we never had a mold problem.Shame on you Beyer boys.I don't typically take time to write a reveiw but this wrong.I use a big company thinking that they will be more honest. read more

Paid over $30K for a brand new unit. Broke down within 12 months. They told me it would be weeks before it could be fixed. No offers to help mitigate the issue. We have two little kids, so this is unacceptable. Avoid at all costs. Scam. read more

I called this company out to fix a broken gas valve for our church heater. They quoted me a price which was high, but with the temps getting cold I did it. Since they were coming back, I asked them to change out the thermostat. They did which is not the issue. The issue is that they tired to Bill me for 3 hours of labor to change out a thermostat that is not even programmable. They claim the tech was there for that long when in fact, he installed the valve and thermostat in about 1 hour. They are ripping people off! Look somewhere else because these guys try to charge you insane labor cost and won't even call you when you try and dispute a bill question. They have their secretaries call them. This was 3 hours on top of the 3 hours they billed for the gas valve! Insane! read more

Do not use this company for service or installation of your HVAC system. In San Antonio, use ANY OTHER company, there are plenty of much better options out there. Beyer Boys is a complete rip off! Simple repairs = astronomical costs!, company and technicians only interested in raking in $, and promoting annual service plan. Technician disingenuous. Customer service very slow to respond in answering questions about billing. This job was for a simple solenoid failure on the AC unit with a total cost of over $900! The basic 50mf/ 440v solenoid replacement cost $318. Also replaced were the hard start saver $317. and a "2 pole electric connector" at $291. Later after we finally got the itemized receipt (which required several calls to the company before any receipt was emailed), I looked up the cost of these parts. (to buy OEM parts for this unit, they would be less than $30, $135, and $15 respectively). I don't think the technician took enough time to explain the issue with the HVAC unit that needed repair. I think that he replaced more components than were needed to solve the problem. I also felt he was more interested in trying to sell me an annual maintenance plan than addressing the service issue at hand. He kept trying to sell me the annual maintenance plan. After he was working on the unit I asked him if the solenoid replacement alone would have fixed the unit and he said yes, but then also encouraged me to have the maintenance plan. He hinted again that we should have the annual maintenance plan, in saying that the coolant level was low "so the system might not cool as well as expected" That is actually not an issue at all with our HVAC. After the bill of $916.80 was paid for this very basic problem, which took less than one hour for the technician to fix, we never received a bill in the email. I had to call the company to request a bill. They finally emailed the bill, but it was not itemized at all, it just listed the items repaired and the total charge. I called again and requested that they please send me an itemized bill, including the parts cost and labor costs. This time I received an email with the costs as I stated above, but again no separation of parts and labor costs. I called again and asked to get the full b breakdown, but still have not heard back from them. The technicians behavior, the exorbitant charge, the failure to promptly send a receipt, and then once a receipt was received, the additional phone calls to get an itemized receipt, and also to request a breakdown parts vs. labor all makes this feel like a RIP OFF SCAM. If the exorbitantly high cost was the result of some sort of emergency labor fee or something like that I would understand that, BUT BECAUSE OF THE LACK OF TRANSPARANCY, I am left with the impression that this is a serious rip off, and deception in business practice. The behavior of the technician also made the service call feel deceptive, because of the focus on promoting the annual service plan. PICK ANOTHER HVAC SEFVICE COMPANY, there are plenty of options out there. read more

Here we go again. They installed our air conditioner, ducts, and thermostat. 2 years later, thermostat broken. They replaced it with one NOT AS GOOD AND CHARGED TWICE AS MUCH. I am tired of the lack of service and lies from these people. read more

Absolutely no no no. They wanted to charge $2500 for some duct cleaning for my mom. That's excessive. They literally rob their customers. I about fell out of my seat. You don't want to know the rest of the estimate. Little do they know that I can literally fly a few guys, and do for cheaper than that. Damn. If you don't know everyone, you can get a new unit for $400. Don't do it. They will rob you...shit. And this whole bullshit membership. Oh god. Come on...seriously ‍They sent pictures on an enclosed case. Like...you just can't see that. I'm in shock that they can rob these people but also laughing because it's so crazy. I don't know how they sleep at night. read more

They were great! Highly recommend! On time, professional, good pricing, very experienced and knowledgable technicians. The new Lennox system and smart thermostat work so much better than my original AC unit. read more

Beyer Boys Air Conditioning & Heating - Nice guys, and they know their stuff. - Heating & Air Conditioning/HVAC Near Me - Selma, Texas

My experience with this company has not been stellar. They are mostly about getting in and out, charging for every little thing and absolutely NOT about customer service. After seeing that I couldn't move some boxes, the serviceman just stood there and didn't offer to help me. It is quite a shame to have used and trusted this company for all these years, and then have to look for referrals to switch companies. read more

Great company. They are honest and do a good job. Offer a military discount too which is great.

I was scheduled to tune up my AC unit but the Technician name is Michael Huel did inspection like 10 minutes. I told him to make sure blow the drain line and clean pan outside unit. He told me that he came here just inspected. I told him to stop what he doing. I didn't order inspection and why I order for, my ac units still working, so he left and asked to pay bill. What the heck why I have to pay? You didn't do the work I ordered and now you asked me to pay $190 just for 10 minutes inspection. This company is all about money and spam people. I will report to BBB if this they don't solve this problem. read more

I had a 90 day HVAC maintenance plan that cost me $400. Now according to Beyer's website, the stated benefits of this plan includes the following (Prevent repairs, Improve Performance, Higher Energy Efficiency, Maintain System Warranty and Better Indoor Air Quality) My HVAC system is only three years old. A Beyer technician came out every month and stated yes, everything looks good, no issues, everything is all good. Fast forward to 2 months after Beyer's last visit to my house, the AC stops working, I call Beyer, they send out a technician, I will say pretty fast though. The technician tells me, the Capacitor went out and then states, this is really unusual for a Capacitor to go out on a system that's only three years old. He installs the new Capacitor, waits around about 15 minutes, changed me $375 for parts, labor and service fee and takes off. About 15 minutes after the gentlemen leaves, the system shut down again. I call Beyer, tell them that my system went out again and their technician had just left 15 minutes earlier. So they send a second technician out, and I noticed that this is the same technician that had serviced my unit through the maintenance plan I had purchased from them earlier in the year. He comes out and conducts an assessment and he states that the fuse had "tripped" due to excessive overload from the AC which was caused by the AC coil being clogged with pet hair and from using a reusable filter. Now these are all things that should have been captured during the performance of the 3 month maintenance plan. He then goes on to tell me that Beyer can clean the coil for $2,000. He didn't think that I remembered him from before and I asked why wasn't this issued communicated to me before as I had purchased an AC maintenance plan from them, CRICKETS nothing to say. He then wanted to charge me another Service Fee for coming out and I told him there is no way I would pay that because a previous technician had just left 15 minutes before he got there. The technician failed or blatantly withheld information from me that he was obligated to tell due to purchasing their maintenance plan. He knew that if the AC coil wasn't cleaned soon, that either I would need to replace the entire unit and pay for the $2,000 cleaning service. I did get the AC Coil cleaned for far much less than $2,000. I find the actions of Beyer Boys Technicians and the company values to be absolutely reprehensible and untruthful. I will never again use Beyer nor make referrals this them. Formerly Hot and Bothered! read more

It's refreshing and nice to see a company in which people have good, professional phone etiquette. Nobody was rushed and nobody rushed me off the phone, and they were kind and warm, too, which is rare in this city. (20 years ago most businesses had professional phone etiquette but not anymore.) read more

It's 19 degrees outside and only getting colder, currently 9:30 pm and just found out not to long ago that my furnace ignitor went out. I called and checked if they have the part and they do, but refuse to sell me the part. Are you kidding me, it's 2 screws. You expect me to pay y'all to come to my house and screw in 2 screws. Naw, my wife and myself will brave the dropping temperatures until Thursday when our ignitor comes in the mail. "Screw" yall If I could give you 0 stars I would. read more

I had the Beyer Boys out to take a look at an air conditioner that has some issues, and they were quite proficient at getting everything taken care of. The serviceman was punctual, and did a quite thorough job of checking out the a/c systems, making appropriate recommendations for future reference and maintenance. I was impressed at how much our serviceman knew about a/c systems. Their communication skills need some help- it was confusing getting hold of the right person on the phone, and abrupt transfers on the phone made it difficult to keep track of whom I was speaking with or why. I wish that they could have done a bit better job of documenting their work. I got walked through what they did, but have yet to get any documentation about it. read more

After a diagnostic fee of $89.00 (normal) the Beyer Boys provided an Estimate for repairs with a 1 line work cost (parts labor) of over $1200. Minus expected labor, It turns out they were attempting to pass a cost of aprox. $900 for a $350 (retail) oem blower motor. Do not trust their estimates particularly if they are not itemized with real part numbers. I would normally expect some degree of markup but this is gross overcharging. I knew better because I had already called around for parts estimates and asked what the labor alone charge would be. Make you own conclusions as to their credibility; At the very least whomever is doing their estimates is including gross overages in parts costs. As a result decided to sourced the part myself and hired someone else to complete the (simple) repair which was completed in under an hour. My total costs at well below half of their estimate. Cool air today without being taken advantage of... Priceless. I would not call Beyer Boys again. Before writing this review I offered them the chance to explain their estimate ?mistake?; no reply was given. I requested a refund of the 89.00 diag fee to compensate for their poor estimate and they refused. 2 stars because at least the diagnosis was correct but note, I already knew what was wrong with the system (blower motor broken) read more

I have been using Beyer Boys for over 10 years. The techs are great. Friendly and knowledgeable, But I believe the equipment they sell is substandard. I have replaced my outside unit twice and the condenser three times. Each time they were just out of warranty. At $1200 each, that is quite a strain. I will be moving soon and will not be using Beyer Boys anymore. I will not recommend them. read more

What an amazing company! Over the memorial day weekend our AC unit died a sad sad death. We called Beyer and they had a tech out to our home on a holiday within an hour and a half of our call. And...he arrived with a smile on his face. I am sure most would have been upset their day was ruined with a service call. Their tech was very knowledgeable, friendly and extremely professional. In the end we ended up replacing the entire unit. They had to make 2 additional service calls (for adjustments to our ducts and the unit) totaling over 6 hours and no charge for those calls. Our house is now the perfect temp all the time, each room holds at a consistent temp and our electric bill went from over $300 per month to last months all time low of $81 with a daytime temp setting of 75 and nights at 71. Their accounts office handled all of the rebate paperwork for us and they too were extremely professional. I felt the entire staff went above and beyond each and every time we needed them for service or a simple question....how refreshing! read more

Beyer Boys Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me - Selma, Texas

BB installed an $8,000 heat pump for us back in July 2018 and since then we've had have them come out three times - the last time just this week (3/25/20). Each time they tell us the repair is not covered under warranty, unless, of course, we buy their service plan; so I presume the warranty is worthless unless we agree to be up-charged for their service plan! These guys are bogus! read more

Oh my Goodness, I wish I had great things to say here. I have an HVAC that they serviced. They made sure I paid $700 to "service" the AC unit, and did all kinds of preventive maintenance, from which I paid for - they recharged it and did all the little maintenance... THEN at the end, they informed me that the unit is no good. ($700 completely GONE) They then informed me that I would have to pay $13,000 for a little mini-split, that costs $2,300, without installation. So that leaves the installation fee around $10,000? What else would it be, I wonder? Wow, I only went back to Beyer Boys because my contractor used them. I was warned by so many not to use them. Sorry Beyer Boys, I am not falling for it. read more

Our dishwasher cratered and flooding kitchen , hardwood floors , so I called beyer Boys. Please note we had been using them for over 20 years and were satisified. The are not cheap though. To make a long story short I needed emergency repair as big area was flooded and water was leaking under the hardwood floor. Got water shutoff and called them. So the response is we are short staffed and will be two days to get there. This for a supposed 24 / 7 company as advertised. But if i was to pay for a premium plan they could get to the house by 5pm. I reminded the dispatcher we were long term clients over many years and she said this was the policy of the owners. So I told her this was a scam and they were fired and had lost multi year client. DO NOT under any circumstance use this disreputable company ever. read more

For a number of years, I have employed the Beyer Boys to perform semiannual preventive maintenance inspections of heating and air conditioning units. Additionally, in January 2016 I purchased and had them install a 5-ton furnace. In May 2017, I hired their plumbing division to install a toilet. For the most part services were satisfactorily rendered. I had one instance where shortly after their preventive maintenance my heating system stopped working. They responded quickly and determined that their serviceman who had performed the preventive maintenance had not put parts back together correctly. Since they were the ones who had caused the problem, there was no charge. I was pleased that they took responsibility for the problem since I would have been none the wiser had they not done so. Unfortunately, on Friday, December 15, 2017, I had a totally unacceptable experience during the semiannual preventive maintenance inspection. The serviceman approached my wife, who had had no dealings with him, and asked her to "sign off" that she had been informed that he was shutting off the gas. My wife declined to sign without first telling me about this request. Upon inquiry, the serviceman explained to me that new regulations prompted by some fires prohibit boxes from being stacked near furnaces; we had boxes stacked between the two furnaces. The serviceman did NOT give us option to move the boxes! His first instinct for "customer service" for preventive maintenance was to shut off the gas. We had to ask permission to move the boxes to avoid shutdown of gas. As we took less than a minute to move several boxes, the serviceman stood by and watched us. At 10 a.m., upon the serviceman's departure, I called the Beyer Boys to speak to the service manager. The service manager not in, so reception promised to email him to contact me re service complaint. Not hearing back from the service manager, I called again 5 hours later at 3 p.m. I was told he was gone for the day. When I said I need to terminate the service contract, reception offered to contact him and have him call me back. The service manager thereupon called me back right away. He was defensive and kept insisting that serviceman is required to shut off gas for safety. I explained that I agreed with the safety measure, but I should have FIRST be given option to move boxes. The service manager kept questioning my commitment to safety. He said he'd talk to the serviceman and instruct him IF what I said had happened. When I said I would terminate service contract, he told me to go ahead and do so. I then called reception again to terminate service contract. After explaining to reception what had happened, reception said she'd have a senior person call me on Monday, December 18th. As of 4 p.m. that Monday, the senior person still had not called me, so I called once again to terminate the service contract. Reception said he was not in, but she'd contact him to call me. He thereupon called right away and was very receptive to my concerns in all respects. He also said that he would bring all this to the attention of PAT BEYER who is in charge of this division. I said that unless I was credited for the service call, I would terminate and engage instead a different company that had been recommended to me. He agreed and reception called me right back to confirm. This should have been a satisfactory conclusion. Unfortunately, when it was time for the next preventive maintenance inspection on May 1, 2018, the very SAME serviceman came to my house. He acted as though he had never been there before, as though nothing had happened before. I believe it was poor judgment to send the SAME serviceman, especially in the absence of any apology from him. And so, in November 2018, I did indeed terminate the services of Beyer Boys and hired a different company, at lesser cost, at that. read more

So, armed with evidence that something was wrong with the work they had done, I began an extended email conversation with Beyer Plumbing. The result of all the back and forth is that yet another static test was done on the sewer system with both plumbing companies supervising the test results. The results and documentation from the repairs proved that Beyer had somehow "been in error." The extra tunnel that was dug because they said I had a leak in a washing machine line cost $2,500. Currently they are offering to refund the price of the work they performed but not the cost of the tunnel. I'm so glad that we did not have them do the repair and tunneling work. They wanted more than twice what we paid and, maybe I'm cynical, but I'm pretty sure that they would not have said boo about not finding the other two leaks or that the tunnel was not needed. You can be pretty sure they would have taken my money and kept their mouth shut about the "error" the pinpoint team made. I never would have had any clue except for the fact that I got another estimate on the job and went the less expensive route. I feel confident in saying that Beyer Plumbing owes me not only the money spent on the pinpoint but also the money spent on an extraneous tunnel. If they want to live up to their mission statement, they need to make this right. read more

We have been using them do do preventive maintenance on our AC units at work and each time they come out the AC stops working the next day. I called at 0615 this morning after they worked on it yesterday for the PM and was told it would be after 2pm before they could get someone out and stated the technician put in his notes that the outside unit needed a new contactor. He never said anything to anyone here about that and I am the one who signed his laptop. Now they say they need to call back with a quote to fix it. This happens every single time they touch our units and I will make sure we find someone else in the future for our needs. Their customer service are no help. DO NOT USE THIS COMPANY!!! I was forced to give them a 1 star rating because it would not let me send the review with no stars or negative stars. read more

Timely, professional service. They came, fixed a leaky pipe above my water heater, And did a good job. Problem? it took them about 45 minutes at best. The charge was $350! no parts, just labor for leaky connection. that's $350+/hour. Who makes that much money (even with company overhead)! you know they know they are getting over because the invoice doesn't break out labor or parts, its just one fee for job. i could have probably. Fixed myself but gas/electricity make me nervous. Thats how easy the job was. Sadly, it would have been just as bad most any company u call. They force a buy-in with trip/service fee of $50+ and at that point you either agree to estimate or lose your $50 and pay another $50 for the next guy. Guess ill get a home warranty, the companies are less responsive but i know what it'll cost. read more

What an amazing experience!! Our air conditioning unit broke the Sunday of Labor Day weekend and not only were we able to get a REAL person on the phone when we called the emergency line- we actually had someone come out to our house THAT AFTERNOON!! And, even though we surely ruined his holiday weekend by having him schlep out to our hot house instead of spending time by his pool, he did so with a smile! It was the friendliest service we've ever experienced. And, to top it all off, he FIXED our air conditioner, didn't up-charge us, and the unit is still working like gold 1 1/2 months later. Absolutely would call them again if we ever need work on our air! Highly recommend. read more

Excellent service from this company in helping me analyze the A/C in my new home. I didn't trust my builder and had some questions. Robyn, 9ur tech, went above and beyond in customer service and explaining how my system is working. This is the second company I had evaluate my unit and design. Beyer Boys was very thorough and explained all details. read more

This company does not repair, they replace. My heating elements burned out in my central a/c unit. New elements are not very expensive. They quoted me $1,780. to replace the heater or $5,300. to replace the heater and outside a/c unit which runs great. Those were my options. I asked the repairman about replacing or restringing the elements. He replied, "That's not the way we roll." So if you just want to buy a new unit rather than fix what you got, call Beyer Boys. read more

Absolute garbage, paid over $7,000.00 for a small 2 1/2 Lenox system. They not only threw away a brand new Honeywell smart Alexa thermostat $140 out the door thanks for that but the system they replaced had a 4 inch thick hepa filter with a garbage 1 in filter that is so small even home depot doesn't sell that oddball size. They took clear advantage of an 84 year old woman. read more

I do not recommend Beyer Boys for repair services. We had a problem with our water heater. The technician Jerry said we needed a new part and he would return between 9am-10am the next morning. He called at noon the next day and said he's running late. The next call was 5:30 pm and he stated he couldn't get the part because the store is closed. He took the part so we couldn't get someone else to repair. They tried to push the repair till Monday. We refused and demanded it to be done Saturday. Horrible communication and customer service!!! Clearly do not care about the customer. read more

I am sure they do good work, but their prices are so ridiculous as to make you laugh. I just got a quote for a 3-4 hour max job (confirmed by BB plumber himself during quote) with less than $150 in parts for $1950. That is $400-600 per hour labor. I am willing to pay good money for a good plumber, say $125/hr for a journeyman, but this is absolutely ridiculous. Plumber acknowledged such but they have a tablet tool they must use to give a fixed price with no options to work by the hour and this is what it said. Unreal. I will never call them again. read more