There is a wonderful, caring team here waiting for you. No, really. I was very hesitant in the…read morebeginning, too. I didn't see myself driving somewhere five days per week to get treatment. However, I wanted to get better. So, I decided to do TMS with A New Era based on two things: 1) how friendly they made the insurance review process (they made sure my eval, etc. would be covered before we scheduled any appointments, and did so quickly), and 2) the personable reviews I read about the team and the overall process here on Yelp. I can honestly say that while the experience of depression is difficult, what made this time better was having the support of the A New Era team, especially Sydney, Erica, and Tameka. I felt seen and cared for throughout the process. They are skilled, supportive, kind, and motivated to help you restore quality of life. The team was very understanding with my schedule, and worked with me so that I could fit all of my sessions in. The decision of how you will address depression is a personal one, but I encourage you to explore TMS as an option.

I have used them as a provider for four months, but I'm breaking up with them today…read more 1. They were nice enough in my first visit, but scheduled my appointment with a doctor who told me during our visit that he was quitting. Why would they place a new patient with a therapist who was leaving? 2. They are incessant about their TMS option. When I told them that the approximate $4,000 (!!!) cost was way out of my price range, they "discounted" it down to $1,000 magically, and repeatedly called me to schedule an appointment, even though I told them that was still too expensive at this time. 3. They have required a monthly visit the first four months, even though I was seeing my previous therapist once every six months for a condition I've had under control for 4+ years. 4. On this last visit, I was told by the provider that it would be two months until my next visit, and wrote me a prescription for 60-days instead of 30-days. 5. I was randomly assigned an appointment for today, one month after my last appointment. I did not schedule it, I did not ask for it. 6. Their office charged me $75 for a no-show appointment this morning. 7. The front desk receptionist, who obviously hates her job, told me that I was wrong about my appointment date, the follow-up date, and had no response when I asked why I would be scheduled for a 30-day check-in when my therapist wrote me a 60-day prescription. Seems to me like one of those groups that is taking advantage of the mental health provider shortage by treating their patients like cattle, nickel and diming them along the way. I've already opened a credit card dispute, but wanted to hop on here to warn everyone that this may be a good short-term solution if you are in desperate need of an appointment immediately, but find a solid practice with ethics and morals for the long-term.

This place really wasn't all that bad. I fought against the grain of the road to recovery. These…read moreplaces are good at getting you to lie to yourself and others that you are ready to get clean. I noticed I lied to myself and others that I wanted to get clean even though I truly didn't want to get clean. I wanted to get high every day, every hour, every good second. They smiled at me, patted me on the back, praised me like a saint, and even got me free Starbucks from nice people all because I ACTED like sobriety was MY beautiful goal. I got better, much better now that I am honest with myself as well with people. This place taught me that and MOST OF ALL - BE HONEST WITH YOURSELF!!! Do not question or think differently or challenge anyone true to Alcoholic's Anonymous or Narcotic's Anonymous meetings they require you to attend. It's so insulting to an atheist like me. It's torture!!! Nevermind my beliefs. F 'em! My beliefs are rubbish and frowned upon. I also had a serious sleeping issue. I've been tired all my life since 4th grade and it turns out I have had undiagnosed sleep apnea for a very long time without proper medical equipment to help me get a full night's rest. I was "lazy" to them. Others understood I think... I clearly understand that I met remarkable counselors there. Some I disappointed, some emitting false compassion or even apathy. Fortunately it was the nice handful of counselors that I knew wanted me to make it. Unfortunately I dismissed and took for granted their persistent helping hand. I truly commend and honor Ms. Antonia, Orlando, Trey, Brittany, Patty, and Leah. They are the only reasons why I'm giving 4 stats instead of 2. It is so true what they say - Through failure , even a couple dozen failures plus a willing mind comes success. I fumbled so badly here, left AWOL twice and never came back. I tried to come back but I was not wanted or welcomed. That's fine. I learned from those two experiences nonetheless. On a side note, the guys are so bleeding horny, they can come off as rapey off site, away from the facility. Also, the females clients love frivolous drama and no wonder they go out and relapse almost as pitiful as I did relapse. If they focused more on themselves than others, specifically other females, they could discover themselves and only themselves. Not use useless facts or false allegations as a distraction to not fulfill their need for self improvement and face their flaws. It's hard but doable.

More strict staff upon admission process and during the client stay…read more. drugs are still be available in this place.. Cigarettes should be allowed with a smoking schedule and snacks available. These clients are struggling with addiction and need sweets duh?

I have referred several clients to their Long Beach and Los Angeles facilities. They all had an…read moreexcellent experience with Pacific Mind Health. From the first interaction, the staff was professional, compassionate, and genuinely attentive. The clinicians take the time to truly listen and create a treatment approach that feels personalized rather than rushed or generic. The environment is calm, welcoming, and well-organized, which makes a big difference when seeking mental health support. They felt respected, supported, and confident in the care they received throughout the process. A few were Veterans and needed help with Trauma and PTSD related issues. Their outcomes were fantastic. I highly recommend Pacific Mind Health to anyone looking for high-quality, ethical, and compassionate mental health care.

Compassionate and caring, listening to my every word and being kind and understanding. Caring as…read morewell.

Jennifer is warm, trustworthy, and brings genuine connection into her work. Her specialized…read moretraining in EMDR, trauma-informed care, and substance use sets her apart from other therapists. I highly recommend her therapy services.

I have been a huge advocate for therapy and have been going for over 15 years. This is the first…read moretime I have ever felt obligated to write a review about one. I started with Jennifer recently in looks for an EMDR specialized therapist that took my insurance. Her website was very enticing and seemed to be a good fit with how she advertised herself. I began using her services and quickly I found out she was not a good fit. I wanted to give her some time to see if the rapport would build. I am someone who does not have a set schedule and she highly pushed for a weekly appointment. I also work with another therapist who does not take my insurance but absolutely have seen improvement and help with that one, so I was dividing time between the two of them. I am also in the travel industry and do NOT have a set schedule so my schedule changes weekly; some weeks are busier than others. I told her weekly would not work with me, and bi weekly would be best. She canceled the next appointment and I would continue with the following week. The following week ended up I needed to travel and needed to cancel that appointment as well. She makes you sign a cancellation policy which states cancellations you pay out of pocket, which is standard if you are cancelling 24 hours or less. I canceled my appointment 3 days prior with ample time within policy guidelines. I immediately got an email for rescheduling and I stated I would not be able to reschedule due to overloaded schedule. She then proceeded to tell me that since I cancelled I would have to pay out of pocket 140$ since she gave me a "free bee" cancellation already. Again she did not, that is when I told her I was switching to bi weekly because I did not want to continue weekly with her. I truly believe she is in this profession for self gain and not to truly help others. In 15 years I have never had such an absurd canceling process like it is a blood oath to go to a therapist that you reach out to for help. Do yourself a favor, unless you want to be burdened and bound to this therapist. Seek someone who truly wants to help and not find a way to take your money at any means possible. If you are seeking someone's services, you shouldn't be forced to. If you seek a hair stylist and you cancel an appointment within respectable amount of time, do they force you to go and get their services? No. I felt like I was in another forceful trapped relationship with my therapist. It's a NO for me.

What the fuck is the point of having an appointment. For an urgent care facility, they sure lack…read morethe "urgency" portion.

Welcoming from the moment I walked in. Dr. Francini was by far one of the best urgent care doctors…read moreI've ever encountered. He took the time to do a thorough evaluation, genuinely listened to my concerns, and made sure I felt understood every step of the way. He never rushed the visit, and his calm, caring demeanor made all the difference. I walked out feeling seen, cared for, and not just like another patient passing through. Truly one of the best urgent care experiences I've had -- highly recommend!

He's really great and caring. I definitely would recommend him as he has a lot of empathy and…read moreknowledge. He knows what he is doing and is very responsive. There is a reason he has 5 stars!!!

Dr. Martinez has helped me in the area of opiate addiction for over one year. He is caring,…read moreinvolved, and takes the well-being of his patients very seriously. Through the years I have been to many doctors for this area of treatment, and could not recommend a better doctor than Dr. Martinez.

Dr. Sandoval is the best doctor of any specialization I have ever seen. I am immensely grateful…read morethat her office is within walking distance of where I live. Every single person at this office has been kind, caring, and attentive every time I have engaged with them, including Brenda, who is mentioned in a negative review here but was, for me, an essential part of my chronic depression recovery. Mind Care Services takes Medicaid/Medi-Cal healthcare, so the reviews you read here may be provided by people who are or were at their wits' end and may have been looking for more than a health care provider can give. I got my Spravato treatments at this office, and they let me walk myself home, which resulted in some terrifying side effects, but that was my choice to bend the rules. They did try to advise me against it, but I didn't want to understand what the consequences could be, so I insisted upon self-monitoring instead of securing a social support person to ground me. Like with some people's experience of ketamine, I am certain that the benefits of my recovery from depression significantly outweigh the drawbacks of the rare side effects I had with Spravato, even after needing crisis hospitalization twice. I can feel happy for the first time since I was a child, and I can manage my life in a way that I'm not embarrassed to bring friends into.

Office staff are awful. Daniel Chang is great but seeking care here is impossible with the office…read morestaff. They don't return phone calls and they charge extra for everything they can ( it's their policy)

1-Star Review for St. Mary Medical Center Long Beach - Emergency Department…read more My family and I had an extremely disappointing and distressing experience at St. Mary Medical Center Long Beach Emergency Department. My mother arrived at the ER at 12:17 PM and wasn't checked in until 12:48 PM. Two hours later, she still hadn't been seen by a doctor. When I called the hospital, I spoke with Bertha in the ER, who couldn't even locate my mother in the system. After multiple calls and transfers, Rickie in admitting finally told me that my mother had been discharged for "not showing up"--even though she had been sitting in the waiting area the entire time. It turned out the staff had confused her with another patient and provided my mother's information to someone else, which is completely unacceptable. Rickie was kind enough to apologize and help get my mother re-registered, but by the time I arrived at 6:10 PM, my mom had already endured hours of waiting and confusion. She was eventually sent for a CT scan, but when the technician (an Asian woman whose name we didn't get) pulled on my mother's arm despite her saying she was in pain from arthritis, my mom was ignored and even laughed at. I requested to speak with a charge nurse, and Jason was professional and compassionate--he listened, apologized, and tried to help expedite the pending results. Unfortunately, the rest of the staff were dismissive and rude. When shift change happened, communication got worse. The new charge nurse seemed uninterested and defensive, raising her hands as if we were a threat when we tried to calmly explain what had happened. To make things worse, there was confusion about a urine sample--staff claimed my mother "refused," even though she was never asked. Throughout the night, we were met with eye rolls, cold attitudes, and no empathy. We overheard other patients expressing frustration after waiting 3+ hours to even be seen by a doctor. Overall, our experience lasted over 8 hours, and my mother was subjected to errors, disrespect, and negligence. The only person who showed compassion was Jason, and we truly appreciated his effort to communicate clearly and advocate for her. This ER needs serious improvement in patient safety, communication, and staff professionalism. No family should have to go through what we did.

When in there, yesterday with a puncture to my abdomen, these people got me in and out of there…read morequickly with the best service.I've ever seen also have some good looking nurses there that treated me, right

I ended up in the ER twice in a week because of my kidney stones. This is a rough neighborhood and…read morethe people are pretty rough in this emergency room. The staff are superb and take great care of everyone. I am forever grateful to them for being so kind, caring, and professional. The only reason why this spot doesn't get 5 stars is because the waiting room in the ER is dirty. I understand that the filth is brought in by us, the patients, but regular cleaning, and upholding standards is a must.

Horrible ER. My notes were all made up. they didn't check my neck or lungs and claimed they did…read more They said my stomach only had pain in one area when it was painful everywhere. They said it was nondistended when it actually was so distended that i felt pain in my stomach when someone touched my back. They said i didn't vomit when i filled up a whole barf bag in front of their nurse in the ER. They already had a diagnosis in mind and confirmation-biased their way to it with minimal evidence. What they lack in facts they make up for with imagination. I spent over four hours in the ER and didn't get my issues addressed and didn't even get to see a doctor.

Being from Canada and having been in this country for 23 years now. I am extremely grateful to have…read morefound Dr. Samawi!! I've had several doctors in the past and after meeting Dr. Samawi, I never went anywhere else. His approach to his patients is caring and he doesn't ever make you feel like you're just a number in his office. I've been seeing him for years now and so happy with his continued care. As a Patient Care Advocate of 4 years in healthcare. I needed to come on yelp to post a review for him because I truly believe everyone deserves the care he gives. Highly recommend him! I can promise you, you'll be in great care with this doctor. Thank you, Dr. Samawi for years of great care. Your work and staff members don't go unseen.

this man has been my doctor for years. He has saved my life and been nothing but a blessing. The…read morestaff is friendly not like family. They are family. This will be my doctor until the day. I die. Great care love real insight for real help. Highly recommend appointments are great very flexible. A doctor that listens to you and understands what you need to live. A better quality of life is such a blessing.