From the moment we walked through the doors, my family and I felt genuinely welcomed. After…read morevisiting and experiencing several other skilled nursing facilities that left us disappointed, we knew right away this place was different. Entrusting the care of loved ones to someone else is never easy, but the staff consistently gave us confidence that my grandparents were in compassionate and capable hands. They treated them with dignity, kindness, and respect every step of the way, which meant more to our family than words can express. We're incredibly grateful to everyone on the team for the dedication, patience, and genuine care they showed. They made an incredibly difficult chapter of our lives a little easier, and we'll always remember that. If I ever need a skilled nursing facility many years from now, I can only hope it's somewhere like this--and if they have a bed waiting for me, I'd gladly return.

My mother is in 12C and has been getting very good care. All the CNA's have been on time to change…read moreher and helpful in whatever we need (not sure of all the names). Summer and Cassandra have done a great job. Also wanted to make sure those who give out the medication get recgnonized for their good work . Facility is clean and organized.

I had a very disappointing experience with this acute nursing center. Cleanliness is clearly not a…read morepriority here. The facility often felt dirty, with rooms and common areas that didn't appear to be properly maintained. Many lights were out or not were not working. For a healthcare setting--especially an acute care center--this is extremely concerning. Even more troubling is the complete lack of urgency from the staff. When patients need help, responses are slow, and it often feels like concerns are brushed off rather than addressed quickly. In a place where people are recovering and sometimes in serious condition, timely care should be a top priority. Overall, the combination of poor cleanliness and a lack of attentiveness makes this facility feel unsafe and unprofessional. I would strongly encourage management to take these issues seriously and improve both sanitation and responsiveness to patient needs.

How would I rate my experience? Let's just say that I ended…read moreup requesting for an AMA (against medical advice) form less than 8hrs after being transferred to this SNF from the hospital. The staff that speaks english as their second language needs to be retrained esp the PM shift charge nurse. I would never recommend this facility to any one and including my worse enemy. If you want more details about my side of the story please feel free to contact me!

There are no words that can truly express my gratitude and appreciation for the team at Pacific…read moreCare Nursing Facility. My grandmother spent the last several months of her life there, and she was given such compassionate, dignified, and loving care. She formed meaningful connections with the nurses, enjoyed participating in activities, and always looked forward to her meals. My grandmother, who meant the world to me, was diagnosed with pancreatic cancer at the age of 93. When she was first diagnosed, she needed a level of care that I was unfortunately unable to provide because of difficult family circumstances. On the day she arrived at Pacific Care, I was overwhelmed with anxiety, fear, and stress. I remember snapping at the very first nurse I met. Instead of making me feel like I had made the wrong decision, that nurse met me with understanding and compassion. She recognized my emotions, listened to my concerns, and immediately reassured me that my grandmother would be well cared for. Throughout my grandmother's stay, every one of those promises was fulfilled. I want to commend each and every nurse and staff member at Pacific Care, especially those who cared for my grandmother every day. Their communication was always consistent, they treated everyone with empathy and respect, and they brought genuine joy not only to my grandmother but to the other residents as well. It was clear that they cared deeply about the people they looked after. They took the time to learn who my grandmother was beyond her diagnosis. Every day they made sure she had the newspaper so she could work on her Sudoku puzzles, catch up on current events, and look through recipes that she loved talking about. They would bring her tea, chat with her throughout the day, and even share some of their own family recipes with her. Every time I visited, the staff would smile and tell me how much they loved my grandmother. They would laugh as they told me she loved filling them in on all the latest gossip and stories while they worked. Those conversations became such an important part of her day, and it meant so much to know she wasn't just being cared for, she was genuinely known and loved. My grandmother took great pride in being one of the oldest residents at the facility while taking the least amount of medication. She loved sharing that fact with anyone who would listen, and the staff celebrated those little victories right alongside her. They made her feel valued, respected, and incredibly special. I was fortunate enough to spend holidays with my grandmother at the facility, and Valentine's Day will always hold a special place in my heart. Watching her enjoy a delicious meal while listening to live music was unforgettable. She sang along to every song and happily swayed back and forth in her wheelchair, dancing with the biggest smile on her face. It is a memory I will cherish forever. I will miss my grandmother's phone calls telling me she had won at bingo. I will miss hearing her excitedly tell me what she had eaten for breakfast, lunch, and dinner. I will miss hearing the staff call out, "Carmen, where are you going?" as she happily wheeled herself up and down the hallways. And my favorite response was always, "I'm going to take your grandmother home with me, we love her." Those little moments perfectly captured the love, humor, and warmth that surrounded her every day. My grandmother was truly loved and treated with kindness during her time at Pacific Care. The care, encouragement, and attention she received gave her the strength to keep fighting her cancer and every other illness that came her way. In my heart, I truly believe that without the incredible team at Pacific Care, her life would have been much shorter. More importantly, I don't believe she would have experienced the same peace, comfort, and dignity that she found there. The day I came to collect my grandmother's belongings was one of the hardest days of my life. Even then, the staff handled everything with such care and compassion and they neatly packed everything up for us. They welcomed me inside, allowed me to thank them, and reminded me that I was family. Knowing that I am expecting my first child, they encouraged me to take care of myself and my baby. Even in the midst of my grief, they continued to show me the same kindness they had shown my grandmother. To the entire Pacific Care team, thank you. Thank you from the bottom of my heart for giving my grandmother a beautiful final chapter filled with love, laughter, dignity, and genuine compassion. Thank you for treating her like family and for making sure she always felt seen, heard, and cherished. Thank you for giving me peace of mind, knowing she was always in caring hands. The memories you gave her and the memories you gave me will stay with me for the rest of my life. Your kindness will never be forgotten.

My husband has been in Pacific Care in Long Beach for 5 months now some of the staff has been very…read moregood to him some of the nursing staff is lousy he's been in pain they don't do a lot of physical therapy on him which he needs and nothing hardly has been done

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

Usually I don't write review, however, Catered Manor Nursing Facility has been very helpful and…read moresupportive in caring for my mother who has dementia and Alzheimer. The facility is well managed, staff are professional, respectful and responsive to our needs. We're thankful and grateful to all staff that consistently updating status and providing good care for my mother.

I finally spoke with the social worker who gave me details about my brother and information…read moresurrounding his death. Getting more closure now.

Care is great and the staff are amazing and the office staff are great and the quality of care is…read moreexcellent

Came to see my father in law. This facility was nice. There was a security feature to enter, as…read morewell as at the front desk upon entry. I was greeted with kindness and help to get checked in and locate dads room. The place was clean - no odor or must smell. The public restroom was also clean. Dad seemed happy. No complaints about his room and as I was leaving his physical therapist was coming in to help him exercise for the day. I would recommend this location if you're looking into short or long term care for a loved one. Thank you Broadway By The Sea

I have been in the Senior Care arena for over 60 years. When I knew I wanted to transition to…read moreSenior Independent Living I was looking for a facility with a good reputation and a variety of activities and recreation. When I walked in and saw Junior Mendez the activities coordinator in action, interacting with all those present and involved with the activities I was sure this was the right atmosphere where I could continue to grow and maintain my independence. I have been here a while now and love every minute of it while interacting with like minded individuals. Respectfully Submitted by Dr. Marion Somers

as a long time resident, I often asked why is there to do here. We have a new young enthusiastic…read moreactivities director Junior Mendez who plans and host a lot of events games daily experience classes cultural activities and host out door activities about 4 times a year in the summer so you can be as busy or involved as you wish I love him

Mom stayed 10 and 1/2 weeks here from late July to early October of last year after she broke her…read morehip. My heartfelt thanks goes out to her regular nurses, Blanca and Yesenia. They became her friends and cared for her in thoughtful and thorough ways, so much so that Mom, who is generally anxiety ridden about being in any medical facility, was feeling reasonably comfortable during her entire stay there. I have to say, though, the best thing about Marlora was its rehab staff, in particular Alex and Lauren who worked with her the most. Mom was often in the throes of depression and despair; I really believe the only reason she came through was the warmth and encouragement of Alex and Lauren. There was one moment in particular that stands out. Early on in her stay, she was scheduled to be transported back out to Los Alamitos Medical Center to see her surgeon. The rehab crew needed the surgeon's evaluation to be able to allow Mom to put her full weight on her injured leg during rehab sessions. Mom was troubled by a lot of pain then and refused to be transported, no matter how much I had pleaded with her. It was only with the gentle persuasion of Lauren and Alex that she changed her mind, went to Los Alamitos, got evaluated and then progressed on her rehabilitation. That was a lifesaver for us! On top of that, when she began her stay, she could barely move her left leg. This was no ordinary hip fracture: she had shattered her upper femur and the surgeon had to allow the fragments to simply fuse together randomly around a support rod he had put in. Lauren and Alex got her going, one slow step at a time, all the time dealing with setbacks caused my Mom's reactions to her medication. By the time she got out in early October, she could move reasonably well with a walker. These days, with me lightly holding on to her with a gait belt, we do the El Dorado Nature Center 1 mile trail every week. I can't thank them enough for their leadership, professionalism and excellent rehabilitation skills!

As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

Amazing staff and great people and great physical therapy staff and great support staffread more

Michaela, Zarina, Arlene & All the Team: My brother needed…read moreskilled nursing care and went to Alamitos Belmont. The care he is receiving there is beyond excellent. But there is another aspect of care that is remarkable! Emotional understanding and guidance from Michaela, Zarina and Arlene! When I need advise, understanding of any matter they are always there to listen and try to make since of the problem I am having. With their knowledge and skill navigating long term care it has been making the process easier to deal with. Thank all of you for your kindness and understanding! Anita

I've had a good amount of visits here for the past mon but a half and for PT they have good…read moreequipment, clean facilitie, and most importantly awesome and knowledgeable PTs that PTA's. Especially Jonathon who pref dirty dad jokes, the dirtier the better.

I was referred to this place by the worker's compensation team at my workplace due to a work…read morerelated injury on my right hand. The first couple of visits were rough because I was in a lot of pain. The team that treated me was composed of very caring and dedicated individuals. Their dedication and genuine care help me recuperate. In the beginning, I was a bit surprised with the exercises but the exercises help me with my coordination and hand strength. I would definitely use their services again. Amazing staff members.