Everything was great. Timely staff picked me up and dropped me off in a recent-model Lincoln…read moreNavigator. Staff were friendly and attentive while driving. Prices were reasonable, will use again.

Great car service. Very professional and reasonable pricing. For an extra nominal fee they will…read moremeet you at baggage claim and assist with your luggage.

We've been a regular customer. We've called them for both work and family trips. Andrei has been…read moreour driver a lot of the times. He is always on time, they always help out with our luggages and very accommodating especially when my daughter was younger they would provide a car seat for her. They also always have bottles of water in the limo which comes in handy during the summer.

Flying into ORD for the first time in 40 years, I wanted to avoid picking up a rental there and…read morejust wanted to get us to our hotel. Home James was first to respond to my request for a quote when I researched car services, and provided detailed and competitive info. I'm glad I chose Home James! Our flight was delayed out of LAX, but they kept in contact throughout. The driver met us with a smile in baggage claim and the vehicle was spotless. Great service and nice people - can't ask for more!

Outstanding service! I accidentally booked my pickup for 11:00 PM instead of 11:00 AM and didn't…read morerealize it until an hour before landing. I messaged Dan from the flight, and he managed to have a car waiting for us as soon as we stepped out--zero wait time. Huge thanks to Dan and the team for saving the day!"

We use this car service often. The drivers are awesome. They are responsible, reliable, and safe…read more Highly recommended.

Needed someone to pick up my elderly Mother In Law at the airport - went off great - she was so…read morehappy with the pick up and driver and the whole experience. THANK YOU!!

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

on time got my pickup. helped me in and of the vehicle. very professional and kind. Already…read morerecommended to friends.

On time very clean vehicle and safe driving What more could I ask for Best service I've ever hired…read morefor travel highly recommend very friendly staff

Good company to work with very nice scores, professional drivers fair pricing, very accommodating I…read morerecommend to anyone need to service as company to choose what I use for myself I recommend to everybody about them beyond expectations.

I booked the service and have since had great communication with the team. We were able to get our…read morequestions answered, secure a plan and feel assured that our travel plans will go on without a hitch! They even reassured me that we would not be billed for waiting times! I'll let you know more once we return.

I see this company has very high ratings on Google reviews and Yelp. That's why I booked with them…read morefor a ride to Midway. It's the first time I booked a car service without talking to a live person, but decided to pull the trigger. They send automated texts and emails, including the name and phone of your driver. I tried calling and texting them the day before just to be sure everything was set up, but they never called or texted me back. Of course, the next morning the driver is nowhere to be found, so I call him and he says "I told Grid yesterday I couldn't pick you up". I call the service and they start scrambling to figure out what went wrong. They call me frantically with some BS story that the driver went to the wrong address. The. They said they had someone on the way (20 mins away). I told them to cancel it and I just ordered an Uber, which arrived in 10 minutes so we could make our flight on time. I'm clearly in the minority here, given their ratings, but you don't get more than 1 chance to let me down for something like this. They still have not emailed or called to acknowledge cancellation of the return pickup or to apologize for totally screwing this up. All these guys seem capable of doing is sending automated emails and texts. We're never using these guys again.

Always reliable on time and a classy business. We have used them for wedding and airport…read moretransportation. Always very nice and accommodating.

After bad experiences with several Chicagoland limo services, we were referred by a trusted friend…read moreabout "MR. BLACK." (I know that's not the official name, but it's so darn COOL!) With names like, Mr. Black, Omar (our driver), brand new Lincoln Navigators with the latest technology... It felt like I was in a James Bond movie! Mr. Black did not disappoint. The best limousine service and respected people that I ever experienced. This includes "Genie Limousine" service in Orlando, Florida, which we use on the other end of our travels. ...Good, but not exceptional, like Mr. Black. I truly love and trust this brand.

Mitchell was very responsive, polite, and pricing was very clear. We will use M.R. Black Car…read moreService for future transportation needs.

Avoid! Do not use. DID NOT SHOW UP OR ANSWER PHONE…read more Reserved (well in advance) an 18 passenger limo for an airport ride. My first warning should have been the fact that they don't have pictures of most of their vehicles. Received confirmation of everything 2 weeks in advance. Day of the pickup I started getting nervous as I had not heard anything else from them since. No text, no driver information. As it got closer to the scheduled pickup time I started calling. No answer. Phone goes to someone's cellphone vm. Decided to email. No answer. Ended up splitting my group into 4 separate Ubers/Lyft. Was not a fun way to start the vacation. Eventually they got back to me apologizing and said all of their fail-safes failed. Claimed it never happened before. They said they would offer to (if available) take us home from the airport for free. Naturally, they weren't available for our flight home, but said they were going to look into alternative arrangements for us and would get back to me shortly. Never did. Bottom line, spend a little more and go with a large, reliable company. Stay away from xecutive. Also looks like many of their 5 star reviews are fake and/or friends.

Xavier was on time with our pickup from the McCormick center to O'Hare. His skills managing traffic…read moregot us to the airport safely and under 1 hour. His vehicle was also very clean and fresh smelling!