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    Bi-County

    5.0 (7 reviews)
    Closed Closed

    Services - Bi-County

    Plumbing inspection

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    Retro HVAC Service & Installation

    Retro HVAC Service & Installation

    4.4
    (7 reviews)

    Arrived as scheduled. Eli was my technician. He was polite, well spoken and presented himself well…read moreand he was a very knowledgeable technician! He explained to everything he was doing and completed the repair in. timely manner. I would definitely use Retro HVAC again for a repair or a complete install.

    Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

    Christian Heating & Air Conditioning

    Christian Heating & Air Conditioning

    1.8
    (112 reviews)

    Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

    DONOT USE Christian Heating, Cooling, Plumbing and Electrical…read more ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH On 7/20/2022 we purchased from Christian a NEW HOME COMFORT SYSTEM DAIKIN AC DX17VSS421BA, E001346 1 DAIKIN FURNACE DM80VC1005CN, 2112343463 1 DAIKIN COIL CAPE4860C4, 2201412759 1 DAIKIN ONE PLUS - D9000, AA2201003992 We paid $20,744. 12 year warranty Here we are 4 years later being treated like shit from Christian Heating, Cooling, Plumbing and Electrical On June 25 our air stopped blowing cold air They came out on June 25 said the Expansion valve was bad they had to order it. 2-3 days to arrive. Ended up Taking 7 days. they came out on July 2. Never replaced the Expansion valve bc this guy said it's not the Expansion valve, you have a leak. Took 2 1/2 hours to find the leak. Said the inside coil was bad, leaking Freon. He sent order to shop to get coil, should be a stock item. They will call you. I called them they said we don't have the coil in stock it will be 7-10 days to get it. I said are you kidding me. The guy was an absolute jerk to me, never even apologized for the first techs misdiagnosis, wasting a week on a part we do-not even need! It's 101 today was 102 yesterday. I said to them this is ridiculous I am supposed to wait 7-10 days after I have already waited 7 days. You haven't even apologized. He said there's nothing I can say or do to make you happy. They just don't care Don't even act like they care! I have never experienced such poor customer service in my life! Today is July 11. no air since June 25. They were supposed to have the part July 9. Still no part, my husband asked to speak to a manage, we have still not received a call from a manager as promised.

    Walsh & Son

    Walsh & Son

    4.1
    (19 reviews)

    Joe came to our home and installed a humidifier and also connected a gas line. He was a very…read morefriendly person and a pleasure to have worked with...but...We spoke to him about coming back when the stove top delivered to help install it when we talked about the cost he charged...and it was stated it was included. We have tried contacting him multiple times and haven't gotten a response. Now our calls are sent to voicemail. Finally, when it was connected without him, we were told there is a leak in what had been installed. We wanted to give him the opportunity to fix it but no one answers or calls back. Update: no response still. We had two plumbers come out and couldn't believe this is how it was left. There was also no shut off valve installed on the same floor which was out of code. Surprised a licensed plumber would leave anyone in such circumstances, especially with a small child in the home.

    We just moved into our very first home and panicked when our thermostat went blank. Joe arrived…read morepromptly and discovered that the mysterious emergency switch in our basement stairwell actually turns off the entire HVAC system, including the thermostat. Yikes for us, but easy for him to get the job done. He serviced our system and gave us an estimate on a replacement for the 22-year-old AC unit. We bought our own Google Learning Nest thermostat off Amazon, and you heard it here first folks, DON'T DO THAT! It wouldn't work and I regret not letting Joe provide it himself. He reinstalled the old thermostat and now we've got a tuned up HVAC system that runs better than ever. When the bell tolls on our ancient AC, we'll have Walsh & Son handle it all like the pros that they are. Thanks, Joe!

    Bi-County - plumbing - Updated July 2026

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