After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

Horrible return policy. They automatically keep $20 + 5% of your purchased item cost. So returning…read morea $49 item is basically a wash once you pay both parts of shipping. It's people like this who drive us all to Amazon. And that's aside from their religious crap in their emails. Stay away!

We rented bikes from this bike shop. I'm still not quite clear if the shop routinely rents bikes,…read morebut the owner was incredibly nice and let us rent basically new bikes as we rode around the beautiful Amish farmlands for several hours for a very generous price.

General repair + a few very specific things that I wouldn't have known how to fix myself. In my…read moreopinion, done for a pretty good price.

What a great customer service oriented business. Great service and very reasonable prices…read more This is now my go to e-bike dealer!

STAY FAR AWAY IF YOU NEED REPAIRS. Not being a local, I was shocked at the condescending,…read moredismissive way I was treated. They refused when I asked, to even describe what "repairs" they did to my bike. I tried calling them and was hung up on several times. I had to find out later FROM MY BANK when I stopped payment, the mistruths they claimed about my bike and the state it was in. They will fix things that don't need fixing, and dismiss your requests for legitimate repairs. ME: The front caliper is sticking. The left pad is pressed against the rim when I squeeze the brakes, it's literally visible. GOODY: There's nothing wrong with it. JENNIFER: The bike was "extremely" rusted. ME: The bike was always kept indoors and has ZERO rust having been constantly maintained. Afraid to use my bike, I took it to another shop outside of Philadelphia where the owner went through every test and detail with me as an honest repairman should. Stay away from Green Mountain Cyclery.

Always friendly, never judgmental due to the value of the bike, where other shops tend to look down…read moreon the dollar amount of the bike like a hobo just walked in. Paul is always respectful, friendly, and approachable with any questions, no matter the quality of the bike you bring in for repair. Ive seen the other shops are like an APPLE store, they measure you due to the dollar amount the bike maybe worth. The we dont like to work on bikes like that here...That is not the case with the whistle stop. No bike is beneath, nor above, all are welcome.

Service was quick and considerate--the shop is an asset for the rail trail! Fixed my flat and gave…read moregreat advice to ride safely.

Great shop. Frank, Brian, Steve and company do everything they can to get your bike running great!…read moreI wouldn't go anywhere else for service.

Stopped in at random and they changed my tube, had the lights I'd been looking for and even…read moreinstalled them for me. They also let me take shelter from the rain for bit. :) Exceptionally kind and helpful and had everything I needed on hand. This is a great shop run by great people.

Amazing, personalized service. The gentleman took his time to get us the right bikes for our needs…read more No pushy hard sales tactics. Just genuinely friendly and easy to do business with. Thanks again! We will certainly enjoy our new bikes.

Class instructor was very creative and highly motivated! Thank You! Coach TY…read more I look forward to another workout.

Huge shout-out to The Cycle Works! Coming in for some cycling in the area, my front hydraulic…read morebrake would no longer hold fluid. Despite their usual workload they were able to turn the repair around in twenty-four hours and even stayed open a little later than usual so I could pick it up as soon as it was done. Can't say thank you enough.

I've purchased two bikes from here while living in town. The bikes were ok quality, and we paid…read moresteeply for them. The service was not the best and owners were rude, sadly. I'll gladly stick to era ski and bike shop or martins!