I took my bicycle to Bicycle Express thinking I needed a new front tire. Eric quickly identified the issue and let me know I only needed a new tube, so the repair cost much less than I expected. They also cleaned up my rusty, greasy chain, and the bike looks great now. I've definitely found my go-to bike shop--highly recommend this place! read more

went in to get my breaks serviced, said it would take 1 hour and ended up waiting for 2 hours and 30 minuets. They started working on my bike an hour after I had already been their since they were just talking and not doing their job correctly highly suggest to not go. read more

I had crashed by bike when commuting up to the city for work, where I bent my handlebars and destroyed the mount to the gear shifter on the back wheel. The bike was in really bad shape. Going to Bicycle Express was an amazing experience from very knowledgable owners who were happy to fix up my bike, and really were as price conscious to a normal buyer compared to going somewhere like REI, who'd charge out the wazoo for labor costs. Interestingly enough, on a wednesday afternoon in downtown San Jose area, there are very very few bike shops open or even in the area. I'm happy that Bicycle express has great hours and is a solid shop! read more

We bought our daughter's very first bike at Bicycle Express. She's 2 years old and can't pedal yet so Charles removed the chain and pedals to turn it into a balance bike(which was such a great idea!!!) The color and design are super cute and our daughter absolutely loves it. Everyone who works here is so kind,knowledgeable, and truly professional. Highly recommend this shop. read more

Bicycle Express - Bikes Near Me - San Jose, California

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Absolutely amazing. Bought a used expensive baby jogger from marketplace, with the only thing being wrong was one tire unable to inflate and after looking through bike shops, I found a perfect one. Only 10 bucks while everyone else 20 labor... my 12 inch tire tube was less than 10 min to fix, lady at front desk even threw up Elmo to try and please my one year old daughter while we were browsing the bikes while waiting. I appreciate this effort as a dad and appreciate the service and customer service with the easy fix of tire tube. Will be my go to fix it shop from here on out in Sj. read more

Bicycle express Great bicycle store great parts and great mechanics Chuck the owner is totally awesome. He is a gentleman and a scholar. He'll help you out whatever you can for a price that is lol she got this place. You will not be disappointed. Good luck, my friends and remember if it's physical, it's therapy bicycle riding is very healthy for you. Keep up the great work. read more

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These guys know bikes. Like, KNOW-know bikes. I took in my rig, which was just about falling apart, and asked them to do whatever it takes to make it a smooth, solid ride. As promised, they called a week later and said they would have it done "for tonight's ride" meaning the Bike Party test ride. (1) How cool that they knew about it? And, (2) I told them not to rush - but they said it wouldn't be any problem, and I was able to pick it up. I just did the Tamale ride and WOW - this bike was better than new! And, one of the guys was on the ride and I was thrilled to let him know how thrilled I was. I want to highlight that comparable work at other bike shops cost me 2X what Bicycle Express charged, and the quality of work was far above anything I've experienced - and I've been to a few bike shops! I took a 2+ year break from Bike Party, and now I can't wait to get back into it now that my bike is humming along. It's going to be Bicycle Express for me from now on! read more

I have been riding bicycles since I was a kid. I would crank and repair most of my issues at home with my old man or by myself. It hit a wall in fixing a seat that I had bought and installed. That's where Bicycle Express comes in to save the day! I found this place on Yelp (thank you always guys and gals) and it was fairly easy to find in the South Downtown Area. I rode my bike ride into the shop, explained my issue, and within 7 minutes, they had repaired it! The gentleman that checked me in and the repairman were both super nice. The price wasn't crazy high either for the repair. Overall; quick and friendly service. For any bike needs, this is now my shop! read more

Bicycle Express - Storefront - Bikes Near Me - San Jose, California

Came for black CST tires, and they were out. They ordered them for me, and they said it would be available the next day. They also explained why I had a negative experience with gumwall tires. read more

They had the parts needed to fit my cassette on a new wheel when other shops didn't, and were even able to sell me a used tool cheap so I can service it on my own later. Very fast, professional, and multi-lingual! I'd recommend this shop to anyone. read more

Amazing and fast service! Reasonable prices and nice guys. I dropped off my bike for a tune up and during the quick consultation, my bike needed more than the basic tune up. It has been neglected so I was told I needed new tires, got new tubes because I'm overdue for new ones, changed my rear brakes, new handle bar taping and my chain looks brand new! Tune up starts at $80. My total came out to be $230 which I thought was very reasonable including labor. I wish I remember the name of the guy who helped me but he was very nice and attentive: read more

this place has been in downtown SJ FOREVER for good reason. staff is always helpful with reasonable prices and quality work. had a wheel rebuilt and every other visit i'm asked how the wheel is months later after beating it up on sf riding trips and it still spins true. this place is really for the community with some basic tools at the store front as an emergency stop if need be. read more

They were very attentive and did a solid repair on my road bike at a reasonable price. More than that they explained the problem and explained the various options. read more

Fast, fairly-priced service! Stopped by right before closing to get a flat tire fixed. Replaced one inner tube for $16, and the team helped with a free check for loose bolts and rerouted my brake lines after realizing that I had put the bike together myself. I was cruising out on a safer ride within 30 minutes. read more

BE via Bicycle Express is a very small local shop on E Williams, Is a pit stop for me every couple months for adjustments and maintenance for my bikes. I pass through Downtown often so its convenient for those that do the same. I like how they have a pump and tool pole for any customers to use, whenever really. A solid spot with quick turn around haven't had wait no more than half an hour (30) on the kinds of small jobs done on my bike. I think the shop is run by a family trio/team of Dad, Mom, Son and mechanics? Jessica!! lol. No diss or anything, but this place does not off give off a yuppie/upscale or trendy feel, but that's whats awesome about it. Definitely has an 80's 90's charm. Overall a place I recommend for anyone looking to buy and or get a bike fixed, great people!! Enso#105 BE#341 Yr:47 + Student Uni discount Accessories Rentals Pin headz - Tiny Not much parking _I'm just so happy right now!! read more

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Very kind staff. Reasonable price. Solid workmanship. I've been coming here for years and I'm pretty confident they don't overcharge and whatever they recommend is trustworthy. read more

I found this gem online messaged them on instagram they responded fairly quickly. Took in both of my bikes for a tune up and threw on some new grip tape --paid about 70 for each tune up and 30 for the new tape/service fee. Overall was very pleased with how communicative and fast they took to complete the service-- they took about 2 days!! where some other places totally over charge and take 2 weeks just to get your bike back. My only note I would consider is I wish they offered an additional cleaning or detail! I would've totally paid. They wiped down both of my bikes which I appreciated but after sitting all winter they definitely had alot of dust and dirt and needed a good clean. read more

Bicycle Express - Needed new grip tape!! The blue looks great - Bikes Near Me - San Jose, California

I am so very pleased with this bike shop - I originally was planning to go to Summit Bicycles to see what was going on with my bike but I found that this shop was closer to where I live. I was able to come in, ask questions about my bike, have it looked at and fixed within the same hour and dealt with the kindest people I've ever interacted with at any bike shop. I saw upon entering the store that it's a small business. Their prices are super affordable and they are so attentive. I really appreciate the time they took to answer all of my questions whether it was about my bicycle or a lock that I was looking for; even answering questions about future purchases and etc. Seriously, everyone that works here was so nice and amazing to talk to. Highly recommend coming to this shop for all of your bike needs. read more

Really friendly staff, huge selection, there's even a custom-made bike stand with tools patrons may use to fix up their bikes out front. They open saturdays too which is perfect for me! read more

I have a 30-year-old Kästle mountain bike, a relic from days of yore. I wanted wider handlebars and a stem that would work with them. However, the original quill stem was of an obsolete diameter (I think 28.6 mm). Amazingly, Bicycle Express found what it told me was the lone manufacturer that still makes these stems. It installed it and the handlebars in four days. It also discovered that a cable and a cantilever-brake hanger needed replacement. All of this for a very reasonable price. The staff are knowledgeable and friendly. I go to The Trail Head on Stevens Creek Blvd. for complex suspension service on my modern Ibis Ripleys, but for many things I rely on Bicycle Express, and happily so. read more

Fast friendly and inexpensive service. This small bike shop is impressive! The owner recognized me after moving out of town for 1.5 years!

I'd give this shop 10 stars if I could. I have been on a knee scooter for 3 weeks due to corrective foot surgery. The scooter was making a sound like a dying goose for at least 2 weeks. I rolled into this small local shop and was immediately greeted like a friend of the family. They didn't hesitate to take a look and 7 mins later, they cured the dying goose. And an added bonus, they didn't charge me. These are the best people. I intend to come back and by a bike when I can start walking again. read more

Bicycle Express - My scooter. - Bikes Near Me - San Jose, California

My first time in a bike shop, and I have a great customer service very professional and friendly staff Razonable prices and fast service!!! read more

Bicycle Express - Bicycle express - Bikes Near Me - San Jose, California

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If you need your bike fixed this is the place to go. They do good work at a good price. Definitely my go-to for bike repairs I can't make. The only negative I have is that they are popular, and you might have to wait to get your bike serviced. Kirk read more

OUTSTANDING! I'm visiting from Chicago for work and decided to buy a bike on FB Marketplace for commuting. Brought it to Bicycle Express for a tune-up and it rides like a dreeeam now! The family that owns this place are all lovely people, too (and that's an understatement!). Thank you to Rich, Karen, Chuck, Chuck Jr, and Eric for making it a fantastic experience! read more

Super glad I didn't give up on finding a bike. I went to Fast Bicycles first before this one and safe to say I will never suggest that place to anyone. I didn't get the young woman's name but she was extremely helpful. Ask many questions to figure out the right bike for me to purchase. Explained throughly about the bike and its features, and with the Dblock the history behind it. Her coworker, an older gentleman with a long gray beard, had an amazing personality and made you feel like family. I am very positive they have a bunch of returning customers. The man told some jokes and even talked to me about some other things non bike related. Didn't want to spend as much as I did but I couldn't pass up the service they offered. Free one year warranty, a discount on the U guard and threw in a free T-shirt. We live in Oakland but don't mind coming back here for anything for our bike. Thanks so much for turning my day around and selling me a great bike. read more

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Jose and Nick are the two nicest people when it comes to not knowing what to say or know anything for that matter, in areas I can only assume is their hobbyist expertise. Kindly, Jose simultaneously worked through bike repairs and attendance of other patrons while patiently offering his opinion upon inspection of my newly acquired pre-own street bike. Nikko, a kind younger gentleman, giving what he deems will best fit my needs and wants for my street bike while accommodating my want to stay within a budget of my desire. Left my bike there for a tune-up (not something I was aware you're able to do, and the cheap price $50.00) and told all the. Ew parts I wish installed on it will be correctly mounted and the bike tested and ready for me to pick up and USE come Tuesday morning. I am known to be hard-headed and hard to please, these two at this family owned bike shop that I happenstance to come across has impressed and persuaded me to bring any, if not all, my bicycling needs to their fine establishment. Oh, and I live 35 miles away, thank you guys, I look forward to seeing my vision come to life. All is take. Care of here at the Bicycle Express place, and you would be remiss, if you were to attempt to overlook their establishment and go elsewhere. read more

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The ONLY bicycle shop I go to. The one time I go elsewhere for a simple tire change and the alignment is messed with. The other shop forgot to add a part on my bike tire, which became very wobbly. Took it to Bicycle Express, thanked them for the help and apologized for going somewhere else. Haha! Great service every time, wether there's a line out of the door or if I catch them getting ready to open up in the morning. Do yourself a favor and just come here first. I will never make that mistake again. Haha! read more

I wouldn't recommend this bike shop. Took my bike there for a tune up which isn't cheap 70$+. Wasn't even tuned properly. From the first ride. Shifting caused my chain to derail and there's a slight kink you can feel and hear during some of the gears. Yes, even my derailleur can't stop the chain. It's that far off. I fear getting out of the saddle, as I know the chain is waiting to pop loose and jam causing a nasty accident. Go to another bike shop. It's not worth your time, money, and effort. Most important of all your SAFETY. Sure, I could take it back for a free retune. But that would mean more time and effort. I'll have to settle with writing a review instead. And have another shop do it right. I literally paid for the job to be done right the first time. Get someone who can tune your bike properly! Hopefully this review will help you save your precious time, money, and frustration. Look out and be safe. I wouldn't trust this shop handling my bike again. Sorry, not sorry. read more

Had a bike that needed break adjustment. Took my bike in with no hassle and work was done fast and with quality at an reasonable price. Customer service was outstanding. Would 100% visit again. read more

Great bike shop. They have good selections of medium to high end bikes here. They also sell plenty of parts including a good selections of tires. The woman who I spoke to was super nice who made great suggestions on what type of bike I should get (city or mountain). They also provide you maintenance for your bikes such as tune up and repairs. Fantastic! "Catfish Mandala" author Andrew Pham noted on their website - http://www.bicycleexpress.net/about "Chuck is one of that rare breed, a repairman with realistic bike-sense. He won't try to fix a $50 clunker with an $80 part, and he's honest about the realistic performance margin that spending 50 percent more on top-end parts will garner. He gives one-day turnaround for most repairs." Until then, Cheers! ~ :p read more

Chuck was great as well as the folks I HAVE NOT MET "YET". I shipped my daughter a bike to the shop, they had I'd put back together and tuned up 1 day she is super pumped and ready to ride MUCH THANKS EXPRESS CREW read more

I work as a Vet Tech at a nearby Animal Hospital. Some a**hole decided to put a bike chain link around his cats neck when the cat was a kitten. Now that the cat was full grown, the bike chain was causing so much damage. Nearly choking the cat. The team down at Bicycle Express were nice enough to let us borrow a chain link removing tool. We successfully removed the chain link and free'd this cat from pain! If you want a team who cares about you, your bike, AND the well being of animals.. then go here! They're all so f*cking nice. Thanks again ya'll. We appreciate all you do for our community! read more

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Been bringing my bike here for over 20 years. Love this shop love these people. The epitome of a mom and pop shop and I will keep bringing my bike (the same bike for over 20 years) until it can't be tuned up or fixed anymore. read more

Friendly staff, informative and responsive. You can check their website for available models and call in for your size. You get one free service in one year after purchase. read more

I've been coming to this shop off and on for a very long time. Whenever I need parts or wheels built or trued. This team has always been helpful and built my wheelset super fast. Thank you read more

Bicycle Express - This is my custom built street dirt jumper. Bike ex built my chris king hubs to mtx hoops with white, pink, and magenta spikes. - Bikes Near Me - San Jose, California

Came to get a new tire tube. Super fast fixed it on the spot in like 10 min, cheap price and friendly staff. Got a cool lil local feeling to the business to. One of the guys told me about a recall on my pedals and that I could get em there for free, also gave me a bunch of advice on bike stuff as I don't know much about bikes. Knowledgeable and friendly guys here. Recommend them! read more

Do not come here. Waited almost an hour for an inner tube and patch kit while while there were roughly 6 workers not doing anything but talking and hanging out. Could have been in an out of here in 10 minutes. 2 workers were helping two different customers and during this time I overheard them trying to overcharge for service and offering services with unrealistic claims that the part they are mainting will break. If you are unknowledgeable about bikes they will capitalize on this and overcharge you. Be wary about coming here. Only convience is that it is the only bike shop in a small vicinity. I have worked at bike shops, and have been going to bike shops for 15 years and this bike shop is not for the biking culture and will overcharge you for services that are unnecessary. read more

Been coming here since the 1980's this bike shop is great for, flat tires full build ups, downtown Sj, a short ride from Caltrain if your coming from Sf read more

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Found this business on Yelp and came in same day. Was immediately greeted by Charles Jr. He spoke authentically about his bike options and let us test drive a few to make sure we were satisfied with our bikes. ( We weren't expecting to pull the trigger same day but we did because of Charles Jr.) Good prices, but ultimately an exceptional staff. This is a truly family owned and operated staff. 40 years in the business, you can't beat that. read more