This bike store has both electric bikes and normal street bikes. Mostly what I saw were Specialized, Giant bikes, and Trek bikes. The one that I liked is a black Giant crossover street bike, which they arebasking for $800. There was also an awesome Cannindale 790 U Super X on display for $4,200.00 which I wouldn't mind having in my garage either. The reality is that I've had my eye on the Cannondale Bad Boy bike for years and still never pulled the trigger on it. This store is a above average because of the fact that they have a dealer authorized shop in the back. They do have a great selection herr, and I'm not sure if I will purchase a bike soon or wait until the spring. read more

Bicycle Pro Shop - Bikes Near Me - Washington, DC, District of Columbia

I love bicycles. The team here does too. While I knew what brand and model I wanted, I had to make a bunch of decisions about components and accessories. They took time with me in person and Chris even answered a bunch of questions via email. Very happy. read more

Great service. I am not an experienced biker but they were patient and fixed my bike - I thought the cost was reasonable.

This is my new Bike Shop in DC. Here's why. I got Excellent customer service from Andre today. My Specialized Creo needed a Firmware update. I called the shop yesterday and they answered the phone and I could speak to a person. This sounds pretty basic, I know, however, my former shop , which shall remain nameless, no longer takes phone calls. You have to text them and they get back to you...eventually Bicycle Pro Shop ain't about that. I rode my bike to the shop, went next door for coffee and a quick bite, then picked up my bike 20 minutes later and was on my way. These guys were cool! They got a couple of deliveries while I was there. How you treat the folks that provide you a service goes a long way. They gave the UPS driver a healthy hydration drink and treated them with respect. It's the little things that go a long way. Much appreciated! I'll be back with all my bikes! read more

Andre provided excellent service. He was clearly very knowledgable. He answered lots of questions and offered both options and advice. Highly recommend!! read more

Yesterday, I biked to work only to realize that I had seriously wrecked my rear disc brake. I had to remove the pads just to make the bike operational. I was able to bike carefully without a rear brake to Bicycle Pro Shop. Despite it being the afternoon before Thanksgiving, their mechanic dropped everything he was doing to get my brake working again, install new pads, and get me on my way home. Otherwise I would have been stranded without a safe mode of transport. Amazing service and highly recommended. read more

I just went in today and faced horrid customer service. I came in about a part that was fixed a month ago that broke again, and Garrett yelled at me like I had done something wrong. When they said they didn't accept card, I took it as a convenient excuse to get my repair at the Trek store down right down the street. I actually had cash, but this experience totally lost their business. I plan on never coming back here -- this was some of the worst customer service I have ever experienced at any store and will take my business to stores that treat me like a customer and not an annoyance. read more

Appear to be very skilled mechanics, and they agreed to a team deal for me on a high-end bike because I know the team's sponsor. The manager was very friendly to me, but some of the other salespeople and mechanics have attitude at times, I suppose based on bike snobbery. You feel like you're being judged, even when you're clearly a very experienced cyclist with nice bikes. I was berated once for coming to pick up my bike on the appointed day. They thought I was trying to pick it up early or cut the line or something, with no evidence. Better bedside manner would help, and maybe more selection and things for sale in the store. But they've been around for decades, so doing something right. They just don't create a warm and fuzzy feel. read more

I experienced three. flats in two weeks. Each time I took my bike into this shop they said they could find nothing wrong and simply replaced the tube. After the fourth flat they suddenly discovered that I needed a new tire. These guys are not very observant. I emailed the manager about all the money and inconvenience his service staff cost me but never received a response. This tells me all I need to know about their (lack of) customer service. I've been going to this shop for over 10 years but I've learned my lesson and will move on. If you are wise, you will do the same. read more

Bicycle Pro Shop has excellent customer service! They went above and beyond to ensure I got a quality product. They were very knowledgeable, gave useful recommendations, and guaranteed their service. read more

I was out looking for a bicycle to commute to work. Here is what I was looking at: Under $1000 Commute is 8 miles each way - along W&OD trail After being disappointed at other shops in DC area, I ended up at Bicycle Pro Shop hoping to buy a bicycle. And boy was I in for a treat! The salesperson spent a few minutes getting to know my needs and then educated me on all the different bicycles that were available in my range - and yes there were many! He then questioned me further and then narrowed it down to 3 bicycles for me to try. So I tried all three and then rejected one and tried the remaining two and then tried the one I like once more! you get the picture - I was in the store trying bicycles for over an hour and the salesperson was very patient with me -Service with a smile :) After I settled on one and giving him a list of all accessories I was interested in, he came back with good suggestions for each. He did not try to upsell me at all and in fact was very honest about his opinions when I wanted to go for the higher end models of helmets, etc. A great buying experience for me and I will definitely recommend them to anyone in the market for a bicycle or accessories! read more

Best bike shop in DC. I know almost nothing about bikes but the staff is super helpful with all repairs for my city Schwinn. Even basic repairs, the staff is super quick and friendly. I highly recommend for all your bike repair needs plus bike gear! read more

I took my bike in for a repair today, and was given an estimate (texted to me an hour later) that looked like they were going to rebuild the entire bike. Basically, they wanted $663, and then the guy laughed at me. A few minutes later I went back told them they didn't need to do any work, and took my bike home. I'll try to avoid the place in the future. Tips for bike shop people: don't get greedy, don't be assholes, and don't taunt customers. It's a tired cliché, and customers hate it. Also, if you're assembling bikes to sell at your store, don't use shitty parts and then blame customers when they fail. read more

Bicycle pro shop or pro attitude shop? I wonder what an actual pro rider would say. I have seen bike shop attitude before and this place takes it to a whole new level. From the previous reviews - this place has a history. My experience was they basically do internet searches on bikes, parts, and equipment (which they likely couldn't afford themselves) and then project an all-knowing, experienced attitude with customers (who can afford it). The Georgetown shop is underwhelming at best. The work I had done was overpriced and average to sloppy all while dealing with surprisingly arrogant staff. There should be a half star or no star option. It's your bike, your money, and your happiness. read more

Worse shop ever. Incredibly rude, entitled, etc, etc. if you want a good shop do not come to any of their locations you won't find decent customer service here! I believe the owner was onsite while I was there and could really use some public relations classes and learn how to treat his would be customers. read more

I was riding on the Vernon trail and I had a wheel misfunction. Luckily I was not too far from this bike shop, which is conveniently located right off of Key bridge. Garret was very kind, and fixed by bike free of charge. I was on my way in minutes. I got in my miles, and that little detour was a welcomed unexpected addition to my day. Garret, if you are reading this- I'd like to treat you to a cup of coffee or something. If you respond, I will figure out a way to get in touch read more

These guys are absolutely great They be helped me refurbish two bikes this summer The knowledge they have is amazing read more

Not only do they sell top quality bikes at great price points but they assist you with ANY bicycle issues or questions. That fact truly sets this store apart from the rest in DC. Dave knows what bike fits best for you and he will help you find it. Ask him any question and he will find a way to help. If you need complicated fixes, Steve will help. He has so much experience and background knowledge in bikes. Definitely the best store for any bike problem. read more

Most expensive shop in an area with many bike shops. Poor website. Limited services. Opens later than advertised.

Knowledgeable and friendly. Dave, Andre and Garrett were a great help in getting set up with a new Tri bike on short notice to bring overseas with me. Fits and rides great, thanks guys! read more

Bicycle Pro Shop - Bikes Near Me - Washington, DC, District of Columbia

The team at Bicycle pro is wonderful, kind, and helpful. Angel took out a large part of his day to tend to my bike. If you are looking for snazzy overpriced bike help then this is not your place. These guys are the real deal. The live and breath biking. After a few tweaks, my bike is better than it was the day I bought it. Angle helped me tighten my shocks and helped realign my cassette. I feel safe and secure thanks to Angel's help. I feel like I have my life back. Thank you Bicycle Pro Shop. read more

I came in looking for a new bike for my daughter. Dave and Garrett were extremely friendly and knowledgeable. They answered all our questions & set us up with a beautiful new bike. They even offered to put on a set of training wheels from my sons old bike so we didn't have to buy a new set. I'm very pleased by the service and professionalism and I highly recommend. Thanks guys! read more

Awesome spot! I came in to purchase new pedals with cages. Although they did not sell them together, Garrett hooked it up!! He was friendly and knowledgable. He changed the pedals out for me, checked my busted gears, adjusted the handle bars for better comfort, and lowered my seat. Overall, great service and definitely recommend to anyone who needs bicycle needs. Thanks Garrett!! read more

I had been looking for a new bike for a few months as my previous one was stolen. I went to a number of bike shops across DC was met with poor customer service and low stocks. At Bicycle Pro Shop it was very different. The staff was very friendly and helpful. Garrett talked me through a number of different bikes and let me take them all out for a spin. We talked through price ranges, the right tires for DC roads, benefits of drop down bars, etc. Even though it wasn't clear I would buy a bike that day, Garrett and the other stuff were very patient and helpful in every aspect of my inquiry. I wound up getting a Contend AR by Giant for $1400. It has been well worth it - I ride to work every day and it handles the roads very well. If I need anything else I have a go-to spot for bike stuff now. read more

This bike shop is simply the best. Period. Background: I had previously taken my electric bike to other shops and everything always just seemed a little... off after servicing. Slipping gears at the worst time for example. I started to think it was the bike, but the items at issue are high end shimano. Based on a recommendation from a bike fiend colleague I had tried Bicycle Pro Shop a few months earlier but they were not servicing e-bikes at the time. I called a couple of weeks ago as a shot in the dark and they agreed to take the bike. Picked it up over the weekend - turns out the previous shops had improperly channeled the chain. It runs like a dream now, and I rely on this every day for a commute in brutal traffic. Reasonably priced. Plus they're very friendly! Go there it's worth it. read more

These guys were incredibly rude. They wouldn't even look at my bike. As soon as I said I had bumped it while it was on my bike wrack, reversing my car, they wouldn't even look at it or hear what I had to say. They refused to hear what I needed, interrupted me and told to "have a nice day". They were so rude to me that another customer walked out with me and said that after seeing how rude they were to me, he didn't even want to talk to them. read more

Sketchy Sales Team After riding on the trails from Falls Church to DC, I noticed a screw was sticking out from my Ritchie peloton road pedal as I crossed over Key Bridge (right in front of this shop). I swung by to borrow an allen wrench to tighten up the loose screw. After I asked for the wrench, a younger dude insisted on taking my bike to the back repair room and do it there instead--I guess they had a repair guy in and they'd just screw it right in the pedal.. 10 minutes later, same guy rolls out my bike and says that my screw was stripped--pretty much saying that I couldn't replace the screw and they couldn't fix the now-broken pedal. So I thought, ok fine I'll ride home and figure out next steps. but as I turned around and walked toward the door... Immediately he pointed to their in-store pedals and suggested I purchase a new pair that they would also install. I said no thanks. Then he warned me to be extra careful riding home because the pedal could fall apart as I rode--which I thought was weird bc I had just ridden 10 miles on the trail just fine n was only 2 miles away from home. so I get home, grab my allen wrench, and successfully fix the loose screw... IT WAS LOOSE. So I tightened it!! GO FIG! I called them back to let them know I was able to fix it myself--just as an FYI courtesy call to let them know I'm not an idiot~ Only Yelping about this to warn other cyclists about my experience with their sketchy sales team. Would never support a bike shop that assumes girls don't know wtf they're doing. Well guess what, I did and they just lost one. Oh well! =) read more

June 26, 2013, at or about 5:30 pm, I was 3/4 through a 25 mile ride when I stopped here to buy Gatorade. It's summer in DC, and I am sandwiching my ride in between runs for triathlon training, which is why I wasn't wearing a shirt. I walk into the shop and was greeted by a nice lady, but there was a guy employee standing with her who felt it necessary to make a sarcastic remark to me. The lady asks if she could help me, to which I reply that I would like to purchase Gatorade. Then the guy employee says in a sarcastic tone: "We sell shirts too, you know." I don't know what his problem was, but considering how this shop holds itself out to be "premier", I certainly expect a higher level of service than rudeness and hostility. Next time I'm shopping for a shirt I definitely will not come here. read more

- AVOID LIKE THE PLAGUE. Went in for a simple repair. They quoted me a reasonable price. $5 upcharge on the parts with $15 service charge. Seemed fair. Checked with them twice in the store and after via phone to confirm the cost and repair specs. I come to pick up the bike and not only did they replace the wrong parts, they also did repairs I specifically asked them not to and charged me DOUBLE the original quote, including the repairs I SPECIALLY TOLD THEM NOT TO DO - despite the cashier literally telling me right before the checkout that they would not charge me for those unsolicited repairs. It's rare to encounter such garbage and extremely scummy practice. To add insult to injury I also checked the repairs and they were extremely sloppy. It is possible the cashier is most of the problem at the shop, the other employee seemed nice and HONEST, correcting the cashier when he tried to jerk around the price. However, after reading other reviews it seems like this type of weaselly behavior is common for them. If you want to be scammed, sure, go here. Otherwise, you can walk 15ft down the street and go to Trek, or literally have a homeless man carry out the repair for you. Literally anything else would be more productive and less of a rip off. Lesson learned. Never going here again, and steering other's clear so they don't have to suffer the same experience. read more

OK, I'm going to vent a little bit here but this is something I've encountered the two times I've been in this shop. 1. The customer service here is TERRRRIBBLLEEE. I literally stood there watching a sales rep talk about stupid shit on the phone for 10 minutes (not business) before he even acknowledged my existence. He then did so by literally walking around me to get to the other side of the store. I guess I didn't come in with some Sidi Dragons or my Zipps needed valve extenders because if you don't have money these people will just straight up ignore you. 2. Then, I got all kinds of shit for buying a Kryptonite Evolution mini U-lock. Come on man, the whole hipster stigma is so played out in this city it's ridiculous. I'm glad you found your place in life but unless you ride for saxobank or quickstep don't give me advice I didn't ask for, especially when you're an aging Italian man who thinks participating in a few cat 3 races makes you king of the world. The saying that you can tell the way people are by looking at how they treat people "beneath" you rings loud and clear in this case. Apologies that I wasn't looking for a 10,000$ home trainer, but the sign of a good shop is helpfulness, expertise, enthusiasm and HUMILITY. Last time I'm coming here. read more

I stopped in here because it was the closest bike shop to my house and found condescending, unhelpful service. A little attention and I would've left a happy customer but I felt they were too busy sizing me up for not riding a carbon-fiber Lance Armstrong machine. My new bike -- vintage with mostly new parts -- seemed to have a problem with a maladjusted fender. The mechanics at Bicycle Pro Shop refused to even look at the issue in question, convincing me that it could be an expensive repair since they charge by the minute. Turns out I just hadn't put my quick-release wheel back on properly, this being my first experience with that style of wheel, and it was rubbing on the frame. A thirty-second glance at the issue could have solved it without any need for repair work. While they were at it, I was also told my brakes were dangerous (i.e. get a newer bike). Maybe if you have an expensive road bike they treat you better. I bought a pair of decent clipless bike shoes but that's one purchase that I'm kicking myself for having made because I could've bought similar shoes at a place that treats you better, like Bicycle Space, for which I'll now take the time to leave a 5-star review. read more

I guess it all depends who helps you. Ask for Nathan, one of the assistant managers. He's incredibly nice and patient. He showed me exactly what I asked to see, based on my criteria: road bike, under $1000. He spent time teaching me about the various components available and what I would pay more for if I decided to do so. There were a few bikes that I tried out and he spent time with me so that I could determine what fit me best. He spent a considerable amount of time with me and I learned a lot. Ask for Nathan and don't let the 1-star reviews deter you. On another day I came in and was assisted by a different guy, who was not as helpful. (Just wasn't nearly as friendly and I didn't think he was listening to me) But he did get a bike in for me, which ended up being the one I decided to buy. Luckily, the 3rd and 4th times Nathan was there and knew exactly who I was and he had the bike ready for me that the other guy ordered. As it turns out, he was listening, they both took care of me and it all worked out! read more

This place is terrible. I walked in ready to buy a mountain bike for my continued growth riding Fountainhead (blue and green only for now) and some employee masquerading as a "bike dude" found me looking at bikes in the second aisle and asked if I needed help. I asked him what his recommendations are regarding full or hard-tail bikes for my experience. The tool, while half eating a sandwich, said something like, "if you don't already know yourself, then you shouldn't be look at any of these bikes.." What a tool. I didn't leave without noting "and this is why you sell bikes". Pretentiously lost Georgetown strikes again with this shop. Nothing the Pie Sisters or P.J. Clarke's cool bartenders couldn't offset. read more

Bicycle Pro shop is OK by me. I have no experience with them for repairs or buying a bike. But every time I have purchased something there they have been helpful, not condescending, and not pushy. I've asked a mechanic there for advice about my bike, and he was very nice and knowledgeable, and didn't try to sell me any bs repairs. That's a lot more than I can say for some other shops in this town. I feel the other reviewers have been unduly harsh, and there are shops in DC that are much worse which have higher reviews. Luther- It is quite normal for plastic toe clips to break after 9 months of use. I've broken new ones in 3 months. Amazingly, cold weather, road salt, and regular riding can and will break a lot of things on your bike, especially anything plastic. If you're so concerned about a 9$ piece of plastic breaking, buy some alloy clips, or clipless pedals. read more

This may be DC's best bike store. Or rather, this bike store may have some of DC's most competent bike mechanics, at the moment. I've never bought a bike there, but I have wheeled in my road bike the Friday before a busy race weekend. Their mechanics are often able to quickly wrench and adjust any somewhat minor trouble areas on the spot, asking only that I give the mechanics tip-jar some love on my way out. Their sales staff is knowledgeable and friendly, and their owner was chatty and happy to spend some time talking about the subtle differences between two variants of the same tire. This place has is a real gem. Five stars. read more

Excellent repair service! My bike chain broke on the way to work, so I called right when they opened and they took me right away and fixed it within 15 minutes for a super reasonable price. They also answered all of my questions and fixed some small things too. Thank you so much! read more

My favorite bike shop in town. It's worth the schlep to G-town. I love the staff and service. Always an honest job with some of the best mechanics in town. Give the staff a high five if you ever stop in! read more

I take my gear here to get it serviced and it is relatively quick and easy. Whenever I need a repair, it takes only about a day. I took my old road bike here recently before I sold it, and they fixed it up perfectly. I plan on getting my new road bike serviced here in the future. Details aside, this place is quality. The mechanics know what they're doing, and for the most part, won't rip you off. Of course they'll suggest a higher end part, but I feel you'll always get what you pay for. The guys are awesome, and I've never had a problem really with them. If you have something easy to fix, such as just getting a lockring on your wheel because you don't have a tool, they'll do it on the spot instead of queuing you up and telling you to come back later for your simple repair. The only reason I take a star off is because the repairs are a little expensive. I took my bike here to get it serviced once and they charged like 20 bucks for lubricating some parts I would've done myself. Other than that, their parts are priced pretty competitively in my opinion. Been a customer for quite some time now, and love it. Definitely go here if you want to be taken care of. read more

Disappointing visit. I don't think this place is all it's cracked up to be. I'm wondering if it's under new management because I had a great experience with them several years ago when I needed a cassette replaced overnight. It was a guy named Noel who helped me then. Maybe it depends on who you deal with. Read on... I called a few days ago to ask if they carried heel replacements for my Sidi shoes. They did. I came in to look at them. $20 for two small pieces of plastic. When I balked at the price ,the guy who I assume was the manager replied, with an annoyed tone in his voice, "It's not just plastic, it's Italian plastic", as if that was an explanation. While I was standing there trying to figure out what to do, an employee down at the end of the counter said, under his breath but making sure i would hear, "I don't know, a guy brings in ten year old shoes and complains about the prices, go figure." Or something along those lines. I was absolutely bulls**t with rage. I walked out. I went home, cut out a piece of hard rubber and screwed it onto where the old heel was. Cost: $0. Stress: 0. Bother to make the trip to Pro Shop next time for their 'help'? Take a guess... read more

I've had an extremely poor experience here with what seems like the manager and one other employee being literally the only people inside so clearly not busy. I working on my car I relaxed I needed a 7mm Allen wrench and knowing that they're some what hard to find as they're mostly only used on European vehicles typically. Rather than lowering my car and getting it running I gave them a call as it was only a short Uber away. The person who answered told me they had 7mm and I asked was he sure because I know many places don't have. Once I arrived the service only went down hill. The door was locked which I understand during covid and required a mask which I did have a n95. The sign said 5 people in at a time and since no one was inside I thought it be no big deal but instead I was greeted the workers clear look annoyance at my presence and took his time to let me. I reminded him of the call less than 5 mins earlier and he said yes you wanted the set correct and I said no I only need a 7mm Allen wrench and was specifically told that wrench doesn't even exist and acted like I was mentally handicapped. I tried to explain my German car needed it and a quick google search shows that clearly a 7mm hex does exist. He was extremely condescending even though he clearly had no knowledge on the topic. He said some off hand remark about metric so I converted the 7mm to us standards so maybe he knew of it as a different name but laughed and said that's no metric. Long story short person who picked up the phone clearly didn't look or just lied about wasting my time coming. However as they were close by i didn't mind, However the attitude and condescending demeanor he gave my while also acting like I was an idiot for wasting his time asking about something that in his mind "literally doesn't existent". I don't mind the store not having what I needed in stock as I know sort of hard to find, but lying to me on phone and then telling I clearly knew nothing was very overtop especially when he was factually incorrect. I can't comment on their bike quality but the staff is extremely rude with a very much a holier than thou attitude, while also not having even the simplest tool knowledge. I can understand not knowing something but to firmly claim something doesn't exist and doubling down on your incorrect point is inexcusable while also having an attitude. I would come here if you want you want to be talked down to by someone who literally doesn't know what he's talking about. read more

Bicycle Pro Shop - This is a real as asking about Sasquatch in the minds of Bicycle Pro Shop - Bikes Near Me - Washington, DC, District of Columbia