Fast and good service. Dropped off and picked up for an electric scooter tube replacement which not many places in the area do. Would definitely come again. read more

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our bike would be ready. Great job and would highly recommend! read more

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some 'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier. read more

My bike looks and feels brand new. I had been putting off getting a tune up because I never had one before. Now I will each year. I liked that they don't try to oversell you. Their system for updating and communicating with you about the status was pretty nice too. read more

Fast, efficient, honest, knowledgeable service at a reasonable price . What more can you ask?

The 1st time I brought my bike in the mechanic didn't complete the repairs as I expected. However, when I returned to complain I was attended to by the store manager Jamie and received excellent care and personal service. The repairs were finished professionally. If you go to the Rockville Good Vibes store ask for Jamie. Jamie will get it done correctly. read more

Thanks for caring Esteban.....although frustrating you did take care of it . Also the free dleivery was really clutch!! so I upgraded your stars....you obviously care and tried to make it right. Thank you. read more

I bought my first bike in three decades here today. I'd been in the shop two prior days asking questions and looking at bikes. I knew nothing about bikes and Vic was extremely patient and informative. He showed me a custom build, told me about every part, and watched me ride. As I did he gave me pointers and made adjustments in the bike. After talking to him the first time I looked at a bunch of off the shelf bikes elsewhere and the quality difference he was talking about was immediately apparent. After seeing the custom build I had zero interest in anything else I saw. The custom build wasn't even more expensive. read more

Good Vibes Bikes - My new bike. - Bike Repair/Maintenance Near Me - Rockville, Maryland

Back to 4 stars because they really did try very hard to fix the problems caused by their less experienced staff. We have to note that most of the old staff have left in the past year, so it's really a different business that deserves a fresh start. I hope they find more and better staff and get back to where they were, and the young guy in charge seems very committed to do that. We're going to stick with them. read more

Good Vibes Bikes - Brake cable not threaded through eyelet on frame. Snags bike racks, catches clothing and not properly tensioned. - Bike Repair/Maintenance Near Me - Rockville, Maryland

I have talked on the phone and visited in the shop with these folks, and they are always super helpful. They know ebikes very well, even brands that they do not carry. Go check them out! read more

I'm giving 3 stars mainly because of communication. I didn't call in advance, my husband and I just dropped our bikes off for a basic tune up at the end of March. Tip: quote the internet price for $10 off. We saw a lot of bicycles in their garage. They said it would take two weeks. Thought we'd get a call or a text saying the bikes were ready, but we didn't. I called when it was two days after the two weeks were up but got the machine and sent a text, but I never heard back. We went when it was 3 weeks and the bicycles were ready. The tires were not inflated though, which was a bit annoying, because I hate to pump my tires! Rode my bicycle last weekend and it went smoothly. For the business to improve: I would've liked to have been notified when the bicycles were ready, because it's a 20 minute drive, and I don't want to drive there if the bicycles aren't ready. I would also like the tires to be inflated. read more

2 minutes ago NEW We went in July to check out some e bikes, the owner and all the employees were very helpful and we tried several cargo bikes within our price range. They had a large selection of bikes and when you go to the store, you can try so many options. They were very helpful and even went above and beyond to help us pick a cargo bike with the combination of accessories that we needed. I can't recommend this place enough. We bought a cargo bike and we carry our two kids everywhere we go in the city. A few months later, we had a question and we needed to reach out about the warranty, and they responded right away and took care of us. If you live anywhere in the DMV, this place provides high customer service and with a small fee, they can deliver. Don't overthink it, this is a great place and you need an ebike! It'll change your life. read more

My wife and I purchased 2 E bikes at this store last year. Impressed with their knowledge and customer service. We went ahead and purchased the bikes. We have since been back a couple of times for minor, tuneups, or adjustments, and every time they take extremely good care of you . A special shout out to one of the employees Jamie he has a very strong, can-do attitude, extremely friendly and helpful and goes above and beyond to keep you happy. If you're looking to get your bike, tuned up or purchase a new bicycle, I would strongly recommend you check this store out. I believe you will not be disappointed. They are honestly second to none. Thank you Evo staff for all you do. read more

One stop shop that offers great quality bikes (both new and high end refurbished) and service. Customer service is excellent as well! Got a great refurbished bike for a great price that includes a warranty. read more

Good Vibes Bikes - Bike Repair/Maintenance Near Me - Rockville, Maryland

I had an adjustment done to my e-bike today by Good Vibes and they did an excellent job. They diagnosed the issue, ordered the needed parts and installed them . I highly recommend Good Vibes Bike. They really care about providing excellent customer service. read more

This place is great! The owner, Vic, is really knowledgeable about all things bikes and you can tell that he's very meticulous about his work and has a passion for it. Tough to find if you're familiar with that area, but he works out of his basement, so look for the blue bike on the front lawn. read more

Brought my son's bike in to check gear shifter, said they would call back with their recommendations and after 6 days (never answered their phone), I had to drop in, bike was left outside with boxes piled on. Said they were too busy. I wish they had said something when I dropped it off. Have used Evo Cycle, now Good Vibes, for over 10 years. Really disappointed, I will never go back. read more

Vic is literally the man!! I was looking into getting into cycling and he helped figure out the type of bike I would need and kept it in budget. After getting the bike ordered, one week later it's ready to pick up and it is beautiful. Rides like a dream and he even helped adjust the seat and assisted me with putting the car on the bike rack I also questioned him about. I will for sure go to him when the mrs is ready to ride with me! read more

Good Vibes Bikes - Bike Repair/Maintenance Near Me - Rockville, Maryland

The story goes, I hadn't rode my vintage 1990s bike in about 8 years. I brought the bike to eVo and dang, if they didn't bring the bike back to new condition. In fact, better than new. Vic and his team updated the gear shifters for me to join the 21st century. Very reasonable pricing and turn around time, although with this level of customer service, I can understand how they can get busy. Evo also has pick up and delivery which is super convenient. I chose evo based on the reviews and I must say, I couldn't be happier. The only thing they couldn't do is get my leg muscles back into shape -) read more

I bought my electric bike here over the summer. No pressure and they answered my questions. Felt good about the shop. The bike stopped working after a month and brought it back to be repaired. Took them a month to finally decide to check the battery which pointed to loose connections. Then another month and a half to finally fix it. Went to pick up the bike and they were not open when their voice message says they are open. They never called or sent texts to give any kind of updates nor did they return my calls or texts when I reached out to them. I really regret buying my bike here. read more

Vic is wonderful. He was very detailed in understanding what I was looking for in the redo of my Giant Perigee. He actually found a wonderful pearlized paint that they had not used before and mastered the application for my bike. The tune up was incredible and I am enjoying my classic Giant more than ever now. I wouldn't go to anyone else - Vic and Evo Cycle Works are a gem! read more

Good Vibes Bikes - My refurbished bike! - Bike Repair/Maintenance Near Me - Rockville, Maryland

I've been here multiple times for multiple thing for multiple bikes and the consistency of the high quality of workman ship and attention to detail is amazing! Have fixed issues others told me would have to be replaced. Helped me getting a new to me bike up to par and doing GREAT!! read more

Great service, very flexible and we love the two ebykes we purchased! I like the fact that it's by appointment only and the one to one discussion. We were able to test ride and choose what worked best for us! We were so excited that we forgot the charger and the owner brought it to our home. Talk about door to door service. I definitely recommend Good Vibes! read more

Good Vibes Bikes - Love our new two ebykes! - Bike Repair/Maintenance Near Me - Rockville, Maryland

Any shop that won't sell you parts they have, because they want to sell you "labor" as well is not an honest company! They are trying to rip you off!! If they can't be trusted to sell a $10 part they can't be trusted with anything read more

Like finding a doctor, dentist, car mechanic you absolutely trust, I've spent years looking for a bike repair shop but my search is over. What a relief. The team at Evo is great, honest and forthright on what was essential to fix on my bikes and what I could wait 6 or more months to address. They could have upsold me & taken my $$. They didn't. Though I didn't need it they also offer mobile service where they come to you to make repairs. read more

Friendly and fast service. They're very knowledgeable and even though there were a lot of customers waiting I did not feel rushed. Will definitely be back for service and parts on my family's bicycles. Thank you very much Milo! read more

Good Vibes Bikes - Entrance area - Bike Repair/Maintenance Near Me - Rockville, Maryland

Five stars is simply not enough. So long as Vic is in business, this is the only bike shop to which I will take my bikes. Vic is amazing. I brought him two bikes, a Cannondale road bike and a Trek hybrid. The Cannondale was near top of the line when I bought it over 20 years ago, but because of injuries, family responsibilities and other activities, I hadn't ridden it in over a decade. Through my own lack of maintenance, many parts were frozen or corroded from all those years in my garage. Vic went through what i would need very thoroughly, explaining what the thought he could repair, what likely needed to be replaced and whether he expected he would need to find different components. Vic found the necessary components, made a few recommended upgrades and now the bike is like new. Through the pandemic, I had ridden the Trek frequently on the C+O Canal towpath, as well as on the Gordon Ponds Sate Park trail at the beach. The bike had also taken some weather being transported through rainstorms. I hade done some minimal maintenance work, but not nearly enough. Vic tuned it up, replaced some components, and it looks as good as new. I almost hate to ride on the towpath because of the dust I will kick up. On top of all that, Vic delivered the bikes Saturday morning. I regret not taking before pictures so I could post before and after pics. You will never regret servicing your bikes at Evo Cycle Works. read more

I am pretty happy with the ebike I got from Good Vibes Bikes. The owner even gave me an old bike rack and installed it to my car.

After purchasing my Checkpoint AL 3 from Trek in Rockville and not having the best experience, I decided to go to Evo and get some new tires, new saddle, and have the bike properly fitted. Vic and his team did all of this for me in a quick and timely manor, while continuing to be friendly and very helpful. My bike feels newer than it was the day I got it. Support your local bike shop! read more

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I've been coming into this bike shop for years and I was just in there yesterday. The guy there tried to suggest that I get a full tune up on the bike because it needed a clean up and wanted to charge me extra for the cables and labor separately. I see that other customers in here went with the basic tune up (still got their bike cleaned up) and was never charged for the replacement parts. This guy was clearly trying to rip me off so I went to another bike shop and found a much better deal than this place. Never coming back to this place again. read more

I recently had my 2014 Trek Madone serviced by Vic and team. Overall great service. I had the curbside pickup of my Madone which I explained what I needed done; full service tune up, replace the tape on the horns, and true up a rim. I picked up my bike yesterday and took it out this morning and it was running perfect and felt great! I would definitely recommend EVO Cycle Works for service. They are friendly, deliver great service, and up front about cost and timeframe for completion of service. read more

Good Vibes Bikes - Bike Repair/Maintenance Near Me - Rockville, Maryland

Not too​ happy with this bike company! :( I brought my wife's bike in last week to get an inspection before doing a bike tune-up​. The owner took a look at the bike and said I would need a performance tune-up, due to the amount of rust​ on the brake system (wiring) and that he didn't have the time to work on the bike that day, due to being completely swamped for the week. But, as I was heading out with my wife's bike he decide to give me an appointment the following Saturday, which is today. When I arrived at his place of business, I noticed a sign on the door saying we're closed Jul, 11th - 19th. I was absolutely surprised by this since I was sure I had an appointment at 9 am​. After entering the business the owner seems​ surprised to see me standing there with my bike. He asked if I had an appointment with him today? While looking at me as if I was a ghost!! So, I told him yes we do have a appointment​ today for a performance tune-up on my wife's bike, so he goes over to the scheduling book to check for my name... but He claims he doesn't see it. SMH! So, at this point,​ I'm heading for the door​ because this guy is starting to make me feeling like​ I'm invading his space and he wants me out! No worries​ sir! I won't be BACK and I suggest​ those who review this comment not to go to​ this place of business. Very unorganized. read more

I took my bike to Evo for a tuneup and they did a great job. It was really easy to drop off the bike and they texted me as soon as it was ready. It hadn't been tuned up in a few years, so they totally could have upsold me on services but didn't. Appreciate their honest and nice employees, will definitely go back in the future. read more

We went to Evo to install a bike rack and Jaime did a great job with a fair price. He also installed a bike basket and adjusted brake and other parts with no charge. He is very kind and knowledgeable. We really appreciate the great service Evo offered! read more

Evo Cycle Works is the most economical, easy, stress-free, knowledgable, and professional one-stop bicycle shop in the DMV. Vic, the owner and bike pro, is kind, friendly, and knows everything you need to know about cycling today. I am a small woman who knows how to ride a bike, but knows nothing about what kind of bike I need for where I want to go and what I want to do. I have also recently moved back to the area and don't know where are good places to ride or what the riding surface is like. And, I didn't have a bike when I moved back here. And I'm all about reducing my carbon footprint. And I don't have much of a spending budget. I had found Evo Cycle Works in my research before my move. I liked that Evo is about customizing and finding the perfect bike for you. I had window shopped the larger bicycle stores in person and online and still felt very confused. When I finally reached out to Vic, we had a short email exchange before our scheduled meeting, which was convenient and very soon after contact. He spent a lot of time with me, asking questions, explaining about bicycles and current trends, and showing me fantastic options in my price range with the pros and cons for each. I left the meeting feeling very well informed and with a decision to make amongst 3 great options. I coordinated with Vic after I made my decision, and Vic really handled all the logistics of shipping and assembly. We made a second meeting for the fitting and test drive, and then I got to take the bike home! It was literally 1 week from first meeting to taking my great fitting bike home. But wait, that's not the end! Part of the deal of choosing Evo Cycle Works is that Vic will maintain and repair your bicycle over the course of the year. If you're first time purchasing or need a go to bicycle repair guy, Vic and Evo Cycle Works should be on your speed dial. read more

Vic is the consummate professional. He is very thorough and detail-oriented. A performance tune-up was needed on my Nishiki bike, and he identified many problems which I hadn't noticed. Most were all included in the tuneup price itself, and the other two parts were very nominally priced. There is no doubt that I wouldn't have received better service elsewhere for the price. And Evo Cycle Works' service was complete in a very timely manner. I strongly recommend Evo Cycle Works. read more

They were knowledgeable, worked quick, and almost certainly could've oversold me, but didn't.

Great experience! This was my first time checking out Evo Cycle Works and I will definitely be making them my new go-to bike shop. Thank you guys for your quick and friendly service today! read more

I brought my bike to Vic for some work on it. For 10 yrs i never touch or even ride it so...seatpost gave us some problems but Vic took care of it . It took some time to finish but Vic did it ! Thanks my friend ..... read more

Good Vibes Bikes - Bike Repair/Maintenance Near Me - Rockville, Maryland

Wow, Vic came to my house and educated me on what my "vintage" bike would need in order to run again and he gave me an estimate that was very reasonable. He was completely honest about timing and what I could expect. Then we talked about the option of a new bike and his estimate was, again, very reasonable. No hidden costs to shock me later. Everything clearly laid out. I have two viable options and a sense of satisfaction whichever way I go forward. 5 stars for Evo! read more