Walked in looking for either a casual cruiser or a town hybrid. And, simply got a lecture on how bad Trek, Specialized and Giant overprice their products. Not a good experience. Especially since I was a Trek sponsored rider and love their products. Joe would never bag on another company or shop, apparently the new guy will. Buyers please be aware that you can buy quality products at a reasonable price if you simply lower the component groupo. I would never buy anything based on the interaction I had today. Retail rule #1 don't badmouth other companies or shops based on their products. Especially when you carry Bianchi and next Wilier. What a waste of time, but now I know not to send anyone back to this shop. RIP BOP. read more

Ryan set me up with a new chain quickly and under budget. Great experience as always. It is why I keep coming back every time.

I had thought i had left a review. Had a brand new Genius 940 carbon with DT-SWiSS wheels. They were breaking spokes within 12 months of use and had them replaced 3 times. The mavic replacement with straight spokes is doing much better at taking the stress. So I am happy as all get out. read more

Fast service and good person. He was helpful and did the bicycle quickly ................................gggggggg

Amazing customer service! Purchased a tube for the tire on my stroller and a few weeks later, I picked up a thorn that caused it to go flat. Brought the stroller in, they sealed the hole right then and there, and I was back in business! Didn't even charge me for the repair. Made my day! :) read more

I cannot say enough good things about Bicycles of Phoenix! I took my e-bike in to get a tune up and Ryan and his team went above and beyond. I would highly recommend them, my bike looked brand new. After getting home and riding it I feel very happy with how they clearly take their time and care. I will be returning!! read more

Went in for an inner tube and was impressed by the knowledge of the staff. The tube I needed wasn't a common one and they knew just what was needed and had it! From what I saw, the prices were good and the other customers seemed really happy. read more

This is a great shop! I dropped my bike off for a tune-up and was pleasantly surprised when I picked it up. The cost was less than what they had quoted me. I think this is because my bike is old and nothing special but none the less, this is not something that typically happens! Also, the guys were so gracious and helpful - getting my bike in and out of my trunk for me. I can do it but I was dressed for work when I dropped it off and had recently had surgery when I picked it up. Thank you Bicycles of Phoenix! I will be back! read more

Absolutely love this bike shop the owner JOE is a fantastic guy and the crew that he's assembled to take care of our families bikes are super friendly, super fair and the pricing and services top-notch. I've had to follow him around because his store keeps getting bigger. that's obviously because of the incredible service he gives to his clients. He's a super friendly guy to one of the businesses we frequent when we moved here. read more

Great local bicycle shop! They are honest/trustworthy and stand behind their work. A very knowledgeable staff and awesome having them in the neighborhood! Either for your next bike or for assistance on your current! This is the place to go!! read more

I have been to the shop a few times for flat tires and also brake noises. Jim has been an absolute pleasure to work with. This is my first bike and I have very little knowledge about bikes. He has been very patient with me and fixed my issues right on the spot. I highly recommend Bicycles of Phoenix. read more

Great bicycle shop. Staff was super friendly & helpful. Took my son here to get his first real bike and they matched him to the perfect bike, made all the adjustments according to his size and liking. Highly recommend! read more

Took a 10 inch tire to this shop because I needed help putting the tire back on the rim. Although the worker was very polite, he turned me away because he said it was "too hard" to do. He only tried for 30 seconds max. I ended up driving to a different bike shop and they did it in 3 minutes....FOR FREE. Cant speak to other work they do but you would expect a bike shop to be able to do that kind of work. read more

Just went there to get a valve stem ( or repair) on my son's bike and they were super nice and helpful! I didn't catch the name of the gentleman that helped me, but I really appreciated his help. Then they didn't even charge me, which was super nice. Anyway, I would recommend these guys for everything for your bike needs or to purchase a bicycle. They also have electric bikes it looks like. it was super convenient because it was really close to my house. read more

I had some mula burning in my pocket for a new MTB. After reading way too many online articles and getting all the subjective opinions from great riders I made the choice to go with the Kona Process 153 CRDL. Next was the toughest part, finding the right shop that has the balance of customer service and doing what's right for the rider. Visiting ten shops in a week I was able to see how diverse they all were. Once I was invited into Bicycles of Phoenix, I met Joe. Joe & his team crush it on customer service as I watched them greet and take care of guests. I dropped the bag of mula at B.O.P. because I know that I joined a family with this purchase who will be there for any needs for the years to come. This shop is Top Notch. Transparency & Customer Service is what matter most to me & glad I found it! read more

Bicycles of Phoenix - Kona Process 153 CRDL - Bikes Near Me - Phoenix, Arizona

This place goes out of their way to help you! They take their time adjusting & servicing your bicycle. I was having a ton of issues with my kiddos tires holding air- took bikes there problem solved. They even will pick up your bike & return it for a few. Reasonable prices and locally owned business. read more

This shop had exceptional service and a welcoming atmosphere. They were friendly and explained everything that was being fixed. The charge was extremely reasonable and I wholeheartedly support this local business. read more

Amazing local jewel of a bike store! Friendly, honest, fair pricing and great service. Check them out you will be glad you did :) read more

Second review since this time I purchased a new Haro Bridgeport hybrid bike. As always, they did an excellent job prepping the new bike and I have put about 75 miles on it over the past few days. Joe did an excellent job advising me. I was going to have my old mountain bike tuned up but by the time we totaled the price for everything it needed, he pointed out a new bike would not be that much more so I went with it (also wanting to support small local businesses during this virus crisis). Very pleased with the new bike (I was ready for a hybrid) and personal service. Please support this local business. read more

Great shop. Guys are helpful, solid mechanics. Best bike shop in the local area. Recommended! read more

Note that they have changed locations in the same strip mall...much newer and nicer inside. I've been going to these guys for years and have never been disappointed. Efficient, quality work, and their prices are fair. read more

Great service. Very efficient with their time. They definitely care about their guests and it shows in the way they interact with them. I used to go to a different bike shop but now I will be a regular at this one. read more

Misdiagnosed shifting issues, improper tuning, and unprofessional conduct. Wrote a formal letter to ownership detailing my negative experience. They've not bothered to respond. read more

A member of my church group with Cerebral Palsy had a flat tire on his bike and I offered to have it repaired for him... Brought it to bicycles of Phoenix and they were as unaccommodating as possible. A bit short as well if truth be told. Disappointing experience. read more

Joe and his team are all very knowledgable and friendly, and the prices at Bicycles of Phoenix are very competitive. I recently purchased a couple of new tires and inner tubes for my older bike, and the products are all excellent - actually an upgrade from what I previously had - and their service is fast and excellent as well! I wholeheartedly recommend Bicycles of Phoenix if you're in need of bicycle parts, accessories, and related work! read more

These guys are great. They provide a lot of education and never oversell; we've brought 2 bikes in thinking they needed major overhaul and they fixed them for far less. Give an honest business your money! read more

We have the three wheel tad pole bikes that are low to the ground and they did an amazing job on doing a annual service and the pricing was fantastic. Loved that I could make an appointment drop it off and then pick it up as planned. Great group of people that work there and love that we are supporting a private business. read more

I brought my mountain bikes in to change flat tires. The service was quick and friendly. I'll continue to use this shop in the future.

My daughter and I worked on her bike and completely jacked it up. We ran in to see if we could find a specific part and we purchased tubes. When we got home we realized we were in over our heads and headed back. They fixed up her bike and we were quite entertained with the staff. They were knowledgeable and speedy. We love supporting small business and our local bike shop for good! read more

Joe, the owner and Charles have serviced my bikes with A Plus service. They have gone above and beyond and I'm so pleased I have a trustworthy, place to go. I own VRBOS with 8-10 bikes at each location so we are in there often. I would not go anywhere else. read more

Bicycles of Phoenix - My rental bikes serviced by Charles and Joe. Thank you Bicycles of Phoenix! - Bikes Near Me - Phoenix, Arizona

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Had two flat tires and still haven't been taught how to change them myself. Since I find everything I need on Yelp I looked for a nearby bike shop open on Sunday to take my bike to be fixed. BOP had great reviews and was close to where I live. Everyone in the store were very welcoming and cordial. They quoted a fair price, handled the task within an hour and sent me off with two repaired tires readying me for my next ride. I appreciated their straight forward approach, honest answers to my questions and quality work. I will return to them for a future tune up. read more

The people were very nice to me and they fixed my bicycle right away and they even gave me a Bontrager inner tube in case I ran into another cholla cactus. --E.E.B. age 9 read more

Awesome place. Joe and chuck took care of me quickly. Came in with two bikes that needed new tire sealants and gear adjustments. They took care of it quick. This bike shop was a great find. read more

Jim was very rude I wouldn't go back. Plenty of other stores to choose from. Was just trying to let the shop know that their address is wrong on google maps and got several smart ass comments from him, don't need to shop somewhere where they talk down to me. read more

It's always awesome when a local business encompasses everything fantastic about small businesses ...amazing service, attention to detail, going out of their way to make customers happy... BOP does all of that and more ... Two years ago I bought a Hang Ten bike for the hubby at BOP and recently the seat pole was bending a bit & BOP went above and beyond to rectify the situation. I also bring my cruiser in for tune ups and they do such an amazing job , my bike looked & felt brand new . I would highly reccomend this shop. Great business , fantastic staff and cool bike shop to boot. read more

Honestly is the main reason why I love bicycles of Phoenix. I brought in my wife's old cruise bike that had not had a tune up since 2010. When I came in, the tech said this bike is in great shape, and only needs some minor break adjustments. I paid half the price I was expecting and the bike rides great. Since my first visit I have been back five times and Joe services my mountain bike, gives me great advice and always shoots straight. This is a near perfect bike shop! I only wish the store was a little larger and they sold Giant bikes. Otherwise, in my opinion this is the best bike shop in Phoenix. read more

We had an appointment scheduled for them to pick our bike up Monday and they never showed up to get it or call us to let us know they weren't coming. They already didn't call us back at least once when trying to schedule this repair. We had to call them again to sort this repair out and then they didn't even show up to pick the bike up. Terrible customer service. They deserve a zero but I don't have that option. The owner was supposed to pick our bike up so obviously no one at this company cares about customers. read more

Love these guys! Went in looking for a bike to ride around asu. Joe had some bikes on sale and had the bike that I was looking for at the cheapest price in the valley. He made sure all was good before I left with it and told me to go back in 30 days to make sure everything continued working properly with it. Took it back in 30 days later and he tuned up everything AND he made sure that we put on my fenders (at home) correctly, we didn't. Joe fixed our fenders and took care of everything. Everyone in here is friendly and they all remember who you are when you come back in. There is always people hanging out and it's a chill place to learn a hell of a lot about bikes. read more

Dishonest and unreliable. I took my bike in on a Monday for service - tune-up and replace a derailleur. I was told it would be one week. I had not heard from them 10 days later and called. I was told that they were behind so it would be the next Monday which now meant 2 weeks. I called on the next Monday and was told it slipped through the cracks and they would order the part that day and it would be ready later in the week if the part they ordered was correct. Again, no calls that the bike was ready. I went to the shop on Friday and picked up my bike. No work had been done, a tire was flat that was not flat when I took it in and now I was told it is a rough time now. I do not disagree with that but customer services requires truth telling and communication. You will NOT get that from BOP! read more

Great bike shop! Everyone friendly, great service. Prices were very fair. I'll go back every time I need. Preston P read more