Both my hygienist, Linda, and my dentist Audrey are professional, friendly, clear with…read moreexplanations; and, very importantly, make me feel comfortable.

I won't be returning to North Deering Dental because the dental staff I worked with there were…read moreeither reluctant or unwilling to cover their faces with masks while providing my dental care. When I politely asked the hygienist to wear a mask for our visit, she responded "Sure. But it's not mandatory and that's something we embrace here." I stopped short of the entrance of the room's entrance and said that if wearing a mask was an issue I could go to another practice instead. I appreciated that she put one on after that, but the comment was unprofessional. When Dr. Shane Bryant came in, he was wearing his mask only over his chin. When I asked him to put on his mask properly, he told me he was already wearing one. I had to ask him again to put it on properly to which he responded he would put it on once he was facing me. Mind you he was standing right next to me this whole time in an enclosed room. When he left the room at the end of the visit, he saluted me and I noticed his mask still wasn't covering his exposed nose. As I was leaving today I told the admin staff that I wouldn't be returning and explained why. My request for that extra layer of safety was not respected. I didn't want a culture war, I just wanted the medical professionals putting things in my mouth to mask properly. Growing up, my hygienists and dentists typically wore masks and face shields, this was long before COVID. I think it's really shameful that anti-masker types push back so hard against basic human decency. Masking really ought to be mandatory in medical settings still. But at a bare minimum, your medical providers should be happy to wear a mask if you request it. They work for you. As our government and institutions continue to ignore a public health crisis that has taken the lives of millions, the only leverage I have is to take my business elsewhere. Don't let your medical providers disrespect you if you have the option to choose someone else. I usually communicate my preferences ahead of the visit and that usually prevents days like today.

This dentistry is renown for denial of appointments unless your insurance company has pre…read moreauthorized the visit. This includes emergency care for abscesses or acute pain. The Dr. does nothing for making new dentures. The dental assistants do all the scanning and altering of the denture work. These dental assistants have "on the job" training with no professional education. When calling this practice, there is an answering machine that takes your information. You must then wait for someone to call you back. This happens even during working hours. The quality of care is extremely poor. The office is grossly disorganized with long waits once you arrive for your appointment. This practice is driven by money, not patient care.

I really wanted to like this practice, but a few things made it less than satisfactory. First, I…read morebooked a new patient exam online which was advertised as $79. When I arrived, I provided my insurance card at the front desk. I saw the dentist that day for an exam, then made an appointment with a hygienist for the next day. The appointments went well and I had good experiences with the providers themselves, but the billing process was frustrating. First, they did not tell me at any time that they don't actually accept my insurance, and at the end of my first visits they said they would get back to me about the copays I owed after they sent the info to my insurance. In the meantime, I scheduled and completed a treatment plan with the dentist for a few fillings that needed to be done. Later I received a bill for the full charge of the new patient exam instead of giving me the advertised $79 rate, so I paid a few hundred for that. Then, I had to pay in full for the dental work. So ultimately I ended up spending a couple thousand dollars on dental work at a practice I can't even go back to because they don't accept my insurance.

I'm not great about going to the dentist, especially after my nightmare experiences at UNE in…read moreBiddeford, however, these folks are fantastic. I had a wisdom tooth pulled and everyone was delightful and accommodating, they laughed at my stupid jokes and made sure I was comfortable throughout the process. Clean place and great vibes, looking forward to getting more teeth pulled (sort of...).

I was referred to this office from Standish Denture.. Saco River Dentistry was able to provide an…read moreappointment within a couple of days.. What a beautiful facility and great employees.. I hope that Dr Reagan will continue to be my dentist for life!!! I called ahead of my appointment to make sure that my support animal was able to attend the appointment with me.. As you can see from the photos , she was able to do so.. she was awake for the x-rays and fell quietly asleep during the rest of the exam.. I recommend Saco River Dentistry

Best ever! Very caring and very skilled and steady hands. Makes sure you leave feeling that the…read morework done and your comfort is the best possible, to not have any issues that day, or in your future eating. Everything, from the sign in, to the care received, and signing out is very professional, in a helpful and easy going way. Minimum pain.

Here is the deal...this is you warning...clowns...clowns everywhere. Waiting room, operatory, the…read morepeople are running the place are like clowns. I grew up around dental offices as my mother has always worked in the dental field but after one appointment at this office I now find myself with an anxiety ably visiting the dentist. Here's the thing, there is a sanitary concern for me with the level of clowns in this place. I guarantee they are not being cleaned often.

They worked with me to get me in for a cleaning Since I am…read moreonly here part time They are pleasant and it's very clean and a great set up They took great care of me

Superb, caring service. Well-trained, professional staff. Comfortable, inviting surroundings. This…read moreis a wonderful office!!!

Phenomenal dental experience! The entire staff is amazing! Everyone is so friendly, easy to talk…read moreto, and really knowledgeable. Dr. Wilson really makes you feel like family. Can't recommend enough!

I've gone to this practice for over 40 years. Exceptional service, work and atmosphere…read more Until now. There is a new dentist taking over and his care was horrible. He replaced a very old filling. I now have a huge sore on my cheek due to misalignment in my mouth. He didn't even do the bite test to see if it was ok. There was no connection with me as a patient. Didn't even say hello. Gossiped with the assistant. I'm especially disappointed since everything was so great before.

Everyone in the office is fantastic. Between Dr. Fox, Dr. Brayley and the fantastic hygienists- all…read moreof my dental care is taken care of. Not only that, the quality of care is top notch. I am very proud to call Fox Family Dental my dental home.

I am very disappointed with this business that is basically in the business of Upselling. I went…read morefor a check up and cleaning, which is covered under my dental insurance, as a new patient. I was high-pressured on two occasions to go see an oral surgeon for dental implants, which I let them know i was not interested in. I had a 2nd appointment with the hygienist, a male dentist came in, looked at my teeth briefly, strongly recommended to talk with oral surgeon about implants. I did not have an appointment with him, yet on the $534.00 bill for that day with the hygienist, his cut is $159.00. I give this place 1 star, I feel cheated, I think they are scamming my insurance and high pressuring people. Get a written estimate up front, the hygienist said my 'Good' insurance covered 4 cleanings a year, I didn't expect a bill this large. I don't trust them, and recommend you go somewhere a little more trustworthy. It kind of gives these kind of businesses a bad name.

Excellent service Top quality care and very kind staff. Receptionist was kind and answered all my…read morequestions

I travel for work months at a time so I find it difficult to schedule things too far in advance. I…read morehad cracked a crown while on the road and was heading back to Portland around Christmas. I was a new resident of Portland and had not secured any medical professionals in the area before my travel, so I needed to do some research. I found Nuance Dental, gave them a call and they managed to fit me in. Mind you, I was a new patient asking to get in a few days before Christmas! If my memory serves me right, I don't even think they were working/open that day! I was thankful that they made the arrangements to see me and get me comfortable enough through the holiday and to my next appointment. Fast forward, I needed to get in for some work before hitting the road for 3 months, yet again. I did not give them much of a window for time. Initially, there was no way Dr. Cone could see me. This was right after they reopened due to Covid and everyone was making appointments. Then, I received a call and they managed to work something out just days prior to my departure. That is twice now that they have found a way to accommodate me and my schedule. Dr. Cone is really talented and talks you through everything. There is a lot of attention to detail which I'm sure we all can appreciate given its our smile! Both he and Cornelia are kind and easy people to talk to. The space is clean and comfortable and does not have that "doctors office" feeling. I would absolutely recommend Nuance Dental to anyone needing work, a cleaning, whitening, a consultation or other in the Portland Maine area.