I've been going here for a few years. Everyone is great! My hygienist Tammy is the Best! I'm now in…read moreprocess of Invisalign there as well, and the staff is phenomenal.

Dr. Hong & Jen were so amazing. Hands down! Thank you for the laughs and making what could've been…read morean uncomfortable experience the absolute opposite. It's not everyday your dental appointment is more laughter and humor than stress and anxiety. This visit was by far, one for the books. Thank you both for everything. I have never had a visit at BSDA, where I wasn't greeted with a smile and kindness and left with the same. Staff there are all 5-!!!

Average. They get the work done. No bells or whistles. They show you the X-rays which I appreciate…read more Honest people doing honest work.

From the owner: Crowns, Dentures, Bridges, Tooth Colored Fillings, Gum Disease, Preventative Care, Sealants, Dental…read moreImplants, Cosmetic, Oral Conscious Sedation, Invisalign, Emergency Visits

I have been going here for over 20 years. Earlier this year there was a mix with my insurance…read morecoverage. I didn't let them know that I got a new job and that insurance became my primary over Medicare and Nicole chased down and submitted all my affected bills and got me reimburse for everything the new insurance should have covered. It was my omission, but she worked hard to recover everything I was due.

Great dental clinic that is staffed with only the best. The entire staff is friendly and…read moreknowledgeable which makes the stressful process of having to go to a dentist a breeze. Bonus - Make sure to get the extra toothpaste with extra fluoride to help give your teeth an extra boost before the next visit.

Interesting your review was not about treatment but rather about scheduling during a pandemic…read more Dentistry is one of the high risks professions during a pandemic that is highly communicable and transmitted via saliva. Most of the treatments a dentist preforms atomize saliva. Because of this the provider needs to wear a N95 mask, gowns, and face shield. I have been a patient in this practice and only have glowing reviews.

Recently moved to Old Orchard Beach and was in need of a dentist for general dentistry. Contacted…read moreIsland Pointe and made an appointment. The day of my appointment they called and cancelled my 9:00 am and moved to 1:00 pm. I went to the later appointment and was satisfied with treatment. Made an appointment for my next cleaning and sure enough, they called at 8:15 and canceled my 9:00 am appointment and wanted to reschedule. I refused a new appointment, I will now search for a new dentist that I can trust to be there for my appointments. I find this to be poor business practices and does not rate further appointments.

Dr V is new to me after having the same dentist for 20 some years. She is great. New technology and…read moreprocedures which I had to get use to but I like it. The process for getting the crown took time and keeping your mouth open was stressful for my jaw. Then Dr V inserts this rubber bite guard which was magical. The staff all rock and I am glad I stayed with the office after the change. Thank you for everything.

Just want to give a huge shout out to everyone @ Biddeford Family Dentistry…read more They took me almost immediately for a (vacation) dental emergency, Dr Mallipeddi rendered excellent professional ttreatment and Carol went above and beyond in helping me get my insurance company to reimburse me! So much so that I scheduled an exam & cleaning and had a filling done all while on vacay. They're way more than 5 star there!!

It's a funny thing I never thought to review Dunstan Dental…read more Shame on me My wife & I have been coming here for give or take 15 years +/-. Our dentist Dr. Nichol is the best !!!, followed by Dr. Doug who happens to be married to her. This office is thriving with multiple dentists, technicians & office staff. The office seems to be busy all the time. I recommend using Dunstan Dental for all your dental needs. Today I spent 3.5 hours in the chair having multiple procedures done. Todays invoice was a choker for sure but God Bless dental insurance picking up 50% of the invoice. It seems like I must come out of retirement & get a job to pay the bill. Only kidding but going to the dentist is not an inexpensive proposition.

I needed some immediate care for a toothache and Demi wasn't working that day and so Dr. Penna…read moreprovided the care I needed and he was every bit as kind, caring, talented and thorough. Dunstan Dental has provided the most friendly, efficient and high quality dental services of any other practices I've ever visited in the state of Maine. I highly recommend this office for all and any dental care you may need.

They didn't tell me that they weren't contracted with my ins anthem... not when I scheduled and not…read morefor the 2 visits I had there. They just stuck me with a $500 bill. The woman I spoke with on the phone about the lack of telling me stated they don't have to make us aware. Horrible service and policy.

I have been a patient with this office for over 10 years. Always paid my invoices in full. My last…read moreoffice visit with them was in March 2025 for my annual cleaning. When I checked out with them on that day I was advised by the billing clerk that my cleaning was covered 100 percent. No payment was due they advised. My follow up appointment was set for September 11, 2025. Recently, I received a letter from the Thomas Agency which is a collection agency indicating that I owed $35 to Gentle Dental and this amount was referred to them to collect. Of note, I had never received a bill nor a call from Gentle Dental advising me that I owed their office $35. This bill was sent to a collection agency for a balance that I was never notified about. This is questionable business practice in my view. Having said that, I went in person to Gentle Dental's office on September 3, 2025 to happily pay whatever they claimed may have been due on my part. I spoke to a female named Sabrina and explained why I was there. She refused to accept payment from me and instructed me to pay only through the collection agency. Furthermore, she also informed me that I was dismissed from their office and that I will need to find another dental provider. When I asked her why would you send this matter directly to a collection agency rather than sending me a bill directly or even a call from them advising me of a balance she had no response or reason. I believe this conduct is unprofessional and not in the best interests of patient care. At no time was I given an opportunity to resolve the balance directly with their office before being sent to collections. I have filed a complaint with the Maine Dental Board in regard to their business practices. This is extremely unprofessional in my opinion. Why would you send a long term patient to collections for $35 without reaching out to the patient first? If this is how they treat a long term patient like myself, think twice about this office for your dental needs! In regard to the care they provided to me they are just medicore. Nothing spectacular. I have observed that the Dentists don't stay long term nor do the front desk area. Fortunately, I never needed extensive dental work. Can only imagine the problems that could have came if I did! I have found a new provider and I look forward to having a long term relationship with them.

This would have been my second time coming here . When I had scheduled my appointment for a…read morecleaning I had let them know that I had back surgery a fusion. My appointment was a month and a half out on the day I was supposed to come in. I said I had to reschedule because my back was still really hurting and I didn't think I could sit in the chair. They told me it would be a $75 rescheduling fee which is absolutely crazy nor did I know anything about this fee people should not be penalized because life events. I also have MS which I had also told them which had nothing to do with this particular circumstance. But if there was a chance that I had a flare up and I couldn't make it, did that mean every time I was going to be charged $75 I could see $25. I could see something reasonable but 75 just seems so greedy. So to say the least I did not go. I exchanged a few emails with the dentist himself but he had no empathy or compassion, whatsoever

Very pleased with my first appointment and cleaning! Definitely chose the right practice for me!read more