Big 5 Sporting Goods

I visited this store hoping to purchase FIFA trading cards for my 12-year-old son. When I asked,…read morethe owner told the employee in front of me that they were sold out. The employee then hesitated and said he actually had some in his car and asked how many I needed. I only asked for one pack, but he seemed unsure about selling it and explained that he was transferring the items to another store. I told him that if it was too much trouble, not to worry, and we left. Unfortunately, my son was very disappointed and started crying afterward because he had been looking forward to getting the cards. I understand that stores have inventory rules and employees may have limitations on what they can sell. However, the interaction was confusing and left us feeling unwelcome and disappointed. I hope the store can communicate more clearly with customers in the future.

The store has a decent selection of soccer gear and cleats, but the customer service is seriously…read morelacking. The owners, who run the show, are not friendly or helpful at all. Questions about sizing or recommendations were met with impatience or barely any response. Shopping here feels rushed and unwelcoming, which is disappointing when you're excited about gear. If you want a friendly, helpful experience, this is not the place. You might get the shoes you need, but don't expect a smile or guidance. The prices of items is the same as anywhere else you would expect to pay. They often have some On Sale items, but the sizes are limited.

Adidas section

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The Locker Room of Downey

4.2(591 reviews)

2.7 mi

Really friendly and helpful owners. Super good quality. Prices were great and I found everything…read moreoutstanding.

Great customer service, must go to for all fans. Especially dodgers!! Prime location in the heart…read moreof Downey

Hat I was accused of stealing, purchased to prove a point

Front

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Big 5 Sporting Goods

2.6(67 reviews)

3.5 mi

I went in with the hope I might find a baseball glove and learn a little about what we would need…read morefor our son's first time at sports camp. The cashier instantly saw I was trying to find a glove for my kiddo and she asked if she could send someone over to help. Yes, please! Tyler met us and instantly connected with my kiddo. He confirmed he's a lefty and helped us find the right glove, found a helmet that fit him perfectly. The selection of baseball gear was expansive. He really went above and beyond with helping us. When Tyler handed him the bat, my son said, "Wowwww" and got so excited for baseball. I wasn't expecting that reaction. We found out Tyler plays baseball in college - and it was so clear how much he cared about making sure my son was set up for success for his first time trying baseball. Thank you, Tyler! You got my son so excited for baseball and he's so proud of his new glove, bat, and helmet!

Went in to get my fishing license for the first time, Alejandro was super helpful and chill…read more In and out in less than five minutes, shoutout to him.

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Sandy's Sporting Goods

3.9(19 reviews)

1.5 mi

It's hidden in the corner, or at the end of an automotive Mechanic, Shop driveway. If that makes…read moresense. Don't be scared. They're there. in a corner. They're quick to answer their phone. They had exactly what I was looking for. And I was very happy. A 35 pound kettle ball and I ended up buying a step platform too. Lots of other heavy duty equipment. at a good Price. Totally recommend.

Sandy's is by far the best when it comes to pricing, quality, customer service, variety of machines…read moreand workout equipment. My husband and I were in the market and shopping for a home gym stacked weight machine and a treadmill. We went to half a dozen different retailers -- from wholesalers to big box stores, and none of them came close to offering the quality, variety and pricing Sandy's had. They have a great selection, a good store front layout. And Sandy was very helpful. She was honest, friendly, and great to work with. She gave us great recommendations on the best value we would get on a treadmill, the weight machine, and some other home gym tips. For anyone looking I would recommend they come here. In the event I need something else to add to our home gym I won't hesitate to come back to Sandy's!

Front of the store

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Pro Stop Sportswear

4.8(18 reviews)

1.7 mi

I come here for ll the dodger gear I can buy. My latest purchase was a reversible windbreaker that…read moreI haven't seen anywhere (or yet) but the reason I had stopped here was for a gift. Initially I was going for a jersey. Once I saw that they can customize hats, I ended up going for the hat + the lil custom name on it. This place so much stuff. The man that works there is super cool. There isn't many sports apparel stores so this store IS THE SPOT! hIghly recommend. They have just about all the teams there's is. If you live far but wanna check it out.... I strongly suggest you call and ask for the team you're looking for

Wow what a difference came here to get some RAIDER GEAR For my grandson…read more NO MASK / NO DRAMA / NO WEIRDO STUFF Like Downey locker room RODGER super nice guy and embroidered my Grandson AB lll Name for free And my ISLAND boy Jeff got some Dodger gear save money worth the 10 minute drive from Downey HOLLER AT BOY PLAYERS RAIIIIIIIIIIDDDDDDERRRRRRRSSSSSSSSS

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Extreme Training Equipment

4.5(130 reviews)

2.5 mi

We've bought about 90% of our gym equipment from ETE Extreme Training Equipment and have been using…read morethem for the past 8 years. They delivered and installed everything at our G1 Training facility, which made setup super easy. Their pricing and quality have been consistently great, and the equipment has held up really well with heavy daily use. Customer service is responsive and easy to work with whenever we need anything. Highly recommend them if you're opening a gym or upgrading equipment.

Definitely worth the drive for the discounted prices. Lots of great quality equipment and racks…read more Maria is very friendly and kind.

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The Professional Approach

4.7(3 reviews)

1.7 mi

I have been Bowling for quite some time. I went to the Pro Shop to get one of my Balls drilled. I…read morehappen to run into Shorty who was originally at Cal Bowl in Long Beach. I have had the pleasure of Shorty drilling one of my Balls while he was at Cal Bowl. I'm happy he is here at Del Rio Lanes. Shorty knows what he is doing, my new Ball fits like a Glove!! I have since brought two of my older Balls to have Shorty fix them so they will be like my new Ball. He us very knowledgeable about the game and will tailor your equipment to you style and needs. In addition he also can help improve your game with scheduled practice sessions for a fee !! Don't go anywhere else !! I'm a happy customer.

Matt in the pro shop is the best guy to go to for any help you need , hooked me up with a bag ,…read moreball , shoes , shammy , and did everything perfectly . Explained everything down to the basics of bowling . Best pro shop I've been too

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Evening bowling that's what's up!

Pro Image Sports

3.8(24 reviews)

3.4 mi

Eric helped me with a difficult return and made it so easy, great service! Downey location is the…read morebest.

My son had bought me a Los Angeles Dodger All Star hat for Father's Day. It was too big. When I…read morewent to the Downey Store. Eric went out of his way to find another hat, because they were sold at almost every store. He had it shipped to the store and I was able to replace it. The customer service he showed me deserves an outstanding review!!!

NO Strollers???

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No Strollers? Never shopping here bc I'm not leaving my baby outside the store ..

Champs Sports

2.8(9 reviews)

3.3 mi

Been to this location several times and decided to come back today to buy new shoes. They didn't…read morehave my size for the shoes I wanted but the store workers Adrian and Daniel helped me out by finding a nearby Champs that sold my size. Super helpful and caring workers!

low in stock, workers are rude and my order took 2 months to be shipped in store. it was delayed…read moremultiple times and i got a email my package got lost and unable to make a refund.

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Kelme

2.3(3 reviews)

1.3 mi

If I could give this company 0 stars I would. Ordered jerseys for the World Cup and paid extra for…read moreexpedited shipping. Was told the items would ship no later than June 5th. The shipping time frame has passed and I still don't have an update on my order. I called the store in California but was sent to an automated voicemail. They texted me and stated they were no longer in business. What does that mean exactly? False advertising at its finest. Please avoid!

I ordered Bosnia soccer jerseys almost a month ago and until today they did not reply or gave me…read moreany updates about the jerseys. I contacted them today and they cancelled my order. No apology no why i waited for so long just to get my order cancelled and now wait few nuskensa days to get my money back. They are simply horrible company and i hope they go out of business.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Art Y.

103

73

22

14 years ago

Staff is not very helpful the store always seems to be messy

Julio R.

0

16

0

14 years ago

Fuck this place

Big 5 Sporting Goods - sportgoods - Updated September 2026

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adidas

3.2

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Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

I came into adidas to look for some Sambas. It was super busy, and I couldn't tell who worked there…read moreor not. They didn't have uniforms, matching lanyards or anything that said Adidas. Some were wearing a walkie and an ear piece. I finally found a guy to get me a shoe size. Waited, waited and waited. Then I see him with his backpack and water as if he was leaving. He saw me and said, my bad what size did you want? I ended up leaving and buying my shoes else where.

Pro Stop Sportswear

4.8

(18 reviews)

I come here for ll the dodger gear I can buy. My latest purchase was a reversible windbreaker that…read moreI haven't seen anywhere (or yet) but the reason I had stopped here was for a gift. Initially I was going for a jersey. Once I saw that they can customize hats, I ended up going for the hat + the lil custom name on it. This place so much stuff. The man that works there is super cool. There isn't many sports apparel stores so this store IS THE SPOT! hIghly recommend. They have just about all the teams there's is. If you live far but wanna check it out.... I strongly suggest you call and ask for the team you're looking for

Wow what a difference came here to get some RAIDER GEAR For my grandson…read more NO MASK / NO DRAMA / NO WEIRDO STUFF Like Downey locker room RODGER super nice guy and embroidered my Grandson AB lll Name for free And my ISLAND boy Jeff got some Dodger gear save money worth the 10 minute drive from Downey HOLLER AT BOY PLAYERS RAIIIIIIIIIIDDDDDDERRRRRRRSSSSSSSSS

Hibbett

5.0

(2 reviews)

Customer Service is the essential element! My first visit…read moreever to a Hibbett store was on June 9 in La Habra. I received the standard greeting but otherwise was ''left alone". I walked around but didn't make a purchase. On Saturday June 13, I visited the Downey store (because it was next to Five Below) and what a difference in the CUSTOMER SERVICE!! The store manager Ari (sp) was just what you are looking for in a shopping experience. He was knowledgeable, informed me about 'shoe of the week' and other details about Hibbett that will encourage me to shop there again. I'm partial to Downey because of Ari, he's the gold standard! Every store needs his level of service. I made my purchases at Downey location because customer service is key!!

Enjoy making purchases through Hibbett. I've recently noticed a Hibbett opened close to my place…read morelike literally 5 minutes away from where I stay at. 15 minute walk. Will usually walk with my niece to the park and we will walk all the way down to 5 below, then turn in front of the shops, which lead us to Hibbett. Will go inside just to see what shoes they have. Have purchased quite a few pairs of shoes online, have had to return a pair or two at the store. The customer service is great at this place. They greet you as soon as you enter the shop. Sometimes I can't hear them so won't say anything back to them so hopefully they won't take it the wrong way. The value is just like any other shoe retail store, haven't had the time to show up in the morning to a shoe drop. But with the big drops they're usually sold out. I do hope they don't let customers grab more than one pair or give resellers chances at buying a shoe before hand. Really glad there's a Hibbett close to my place, can't wait to stop by a Saturday morning for a sneaker drop.

Lids

3.0

(19 reviews)

I was in the market for the Dodgers cap and looked no further than Lids…read more Things to know, the coupon codes you see for Lids online are not available for in-store purchases. I was told they are two separate companies. I ended up buying a Dodgers cap in store regardless. The employees here were very helpful. I was upsold on getting the brim of my cap bent (different word) for an additional charge of $5. I was told if you do it yourself it can ruin the cap. I was also upsold on a 1 year membership at Lids where you can save 20% on all hats for one year. It was only a few cents more with the discount added on to the purchase price. It was a win-win! You can always use your Lids membership at the Dodgers Clubhouse as well.

Shoutout to Anthony on the amazing service! Was very friendly and welcoming to the store, even with…read moreholiday season in. Set aside time to help me out with my selection on various hats. Also assisted me in knowing what was best priced for what I was looking for!

Shiekh Shoes

4.5

(11 reviews)

Victor was extremely helpful and somehow I ended up coming out with a pair of shoes, even though I…read morewas just strolling by while my car was charging.

Adan hooked it up. got me right and made sure i was taken care of. i didn't have an idea of what i…read morewas looking for but he helped me out and gave me best price.

Dodgers Clubhouse

3.1

(11 reviews)

If you are a LA Dodgers fan and want to buy Dodgers merchandise, this is THE store for you…read more They offer a wide and extensive selection of Dodgers jerseys, caps, shirts, hoodies, knickknacks, and much more. Prices are very affordable, and store employees are friendly, helpful, and professional. I purchased a LA Dodgers jersey saving me $80.00 compared to other stores. I will come back here for any Dodgers-related purchases in the future.

Cool outpost for a Dodgers fan looking to get some favorite fan merch. Prices are still high but…read morediscounted compared to prices at stores within Dodger stadium. You won't find everything but there's enough apparel and hats. There's also an exclusive custom hat station where you can pick patches and custom text print on your hat. Store is pretty spacious and well stocked for what it is. Located at Citadel Outlets, the location gets very busy and parking can be very challenging during peak times of day.

5.11 Tactical

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