1. Big 5 Sporting Goods

    1. Big 5 Sporting Goods

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    Capitola, CA

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    Big 5 Sporting Goods

    3.6 (46 reviews)
    Open 11:00 am - 7:00 pm

    Big 5 Sporting Goods Photos

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    I went to the Capitola store and bought some new shoes today. The shop was organized and well stocked. The service was great and I really appreciate that. There was also a respectful and positive tone between the employees. keep up the good work!

    Dewalt Steel Toe Work Boot from big 5

    In the need of new work boots and we couldn't find a the exact replacement of Eddie Bauer boot, but Alex went above and beyond to help us find some great steel toe work boots. Dewalt steel toe work boots! They are great. Nice and comfortable and a great color. These boots will be great for work! Alex thank you for the good customer service and keep up the good work!

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    11 years ago

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    9 years ago

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    15 years ago

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    14 years ago

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    10 years ago

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    14 years ago

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    Review Highlights - Big 5 Sporting Goods

    So it felt extra nice that this young man was so helpful and seemed to care about his job.

    Mentioned in 3 reviews

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    Play It Again Sports - Early birthday present to myself, I love it!

    Play It Again Sports

    4.7(120 reviews)
    1.2 mi
    $$

    amazing inventory and great, friendly, service. they regrip…read moregolf clubs right! huge used club selection

    I've been coming to Play It Again Sports (PIAS) since they first opened their Soquel location in…read morethe early 90's. PIAS is generally known throughout the area as being a solid place to come for your sports and fitness needs. One of the biggest differences between here and other sports stores, is that they feature new and used items! This is a great way to shop on a budget if you're looking to save some money, or buying for multiple kids / sports. They have gear and equipment for all major sports. For example, if you're looking for baseball equipment, they have several racks of baseball bats, plus baseball gloves, balls, helmets, catcher's gear, and even raglan style baseball tees and socks in many colors to accommodate whatever team your kid gets drafted to. They of course have other sports stuff for basketball, soccer, football, pickleball, and even lots of outdoor games for parties, picnics, and beach outings! There's also an entire downstairs basement type area that has gym / workout equipment . Everything from weights and dumbbell sets, to punching bags, to treadmills and ellipticals. The staircase is a little small, so be careful when going up or down. It had been a long time since I'd stepped into PIAS, so we thought it would be fun to stroll through on a recent trip to have breakfast nearby. The staff we all saw were younger looking dudes, but friendly and attentive. Somebody approached us when we were wandering downstairs to ask if we needed any help, and to not hesitate to ask if we did. It was fun to walk around and see all the different sports equipment and games they had. The space is relatively small, but is PACKED with stuff. I definitely recommend coming to Play It Again Sports if you're in need of anything sports or fitness related! IG: @bbnem.eats

    Photos
    Play It Again Sports - Out front

    Out front

    Play It Again Sports
    Play It Again Sports - New weight plates

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    New weight plates

    REI - Next door neighbor is CHEFS Warehouse

    REI

    3.5(50 reviews)
    1.4 mi

    Another trip in, another terrible customer service experience. There is no one available and one…read moremust search for assistance to open a fitting room. Employee - "Are you staring at me because you need a fitting room?" Me - "yes. It's not an efficient system." "It's not efficient for any of us!" Haha thanks for the help dude. I found everything on my own just fine. Sorry to bother you...

    Quality/Quantity - We are regular customers at your Reno, NV location…read more My wife reminded me that we had a $30 gift card, so we stopped by here. Did not find anything here we wanted or needed. And not that a $30 gift card would make much of a difference for the electric bikes that I was looking at, lol. Guess we have to finish our shopping when we get back to Reno, NV. Atmosphere - Smaller location. Clean and organized. Open 7 days a week from 10am to 6pm, 7pm, or 8pm. See their website. Plenty of parking. Service - Self service, not one employee approached us. Even though I was looking at their $7k electric bikes. Price - Expensive, but that is the cost for quality and service... Owner Comment - Congrats on your success since 1938! I like the COOP concept and the $30 lifetime membership model. We are members. Many of my friends are also loyal customers due to this model. You created a good and strong culture. Keep up the good work.

    Photos
    REI - Storefront 9/22/25 looks brand new, very clean

    Storefront 9/22/25 looks brand new, very clean

    REI - Front entrance

    Front entrance

    REI - 7/22/25 FYI. Exterior. Entrance

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    7/22/25 FYI. Exterior. Entrance

    Sports Fever - Starting them young...A's fans

    Sports Fever

    2.0(4 reviews)
    0.2 mi
    $$$

    Very poor customer service. I called to ask about a certain jersey in a specific size which they…read morehad and and agreed to hold for me. When I came to pick it up I noticed it was damaged. As they had no more in stock, I asked the two men working there if they could order me one from a different store, and they said they had already done that for someone today so they weren't going to do it again. What kind of customer service is that? So lazy. I called the Gilroy store, which was very friendly and has my item in stock. They also told me the Capitola store could have easily request it be transferred but rather that deal with those two knuckleheads again I'm making the drive to the outlets today.

    I'm very unhappy with Sports Fever in the Capitola Mall. I bought a $90 raiders jacket, walked…read morearound the mall for bit, and then changed my mind and tried to return it. They refused pointing to a policy about not refunding items greater than $65. They offered an exchange. They pointed out a small sign below the cash register that called this out. The sales associate mentioned nothing of this policy. It's poor business practices and awful customer service like like this that is killing brick and mortar businesses. And the sales associate who refused the return even called the store manager to confirm and no exception was made. If you want to buy sports merchandise at the Capitola Mall, skip Sports Fever and head a little further down to M@trix Santa Cruz. Their prices seem better anyway.

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    Sports Fever

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    The Angler's Choice Tackle Shop

    The Angler's Choice Tackle Shop

    2.3(12 reviews)
    0.2 mi
    $$$$

    I've been here twice now over the past few months, and have had similar experiences both times…read more I haven't fished in years and my fiancé wanted to get into the sport with me. I went in by myself with just a couple questions on how best to get her started. The gentleman behind the counter immediately seemed defensive and automatically assumed I wanted to sign up for lessons, and said,"This is a pro shop, we don't do anything like lessons here". I explained to him that I was not after lessons, just some tips for a beginner to the sport. The entire time I was in the shop, I had to probe extremely hard to get any kind of answers out of him, who was very short and crass with me the entire time. Apparently, this pro shop is not the place for people with questions even regarding the sport. Just go in, buy your gear and leave is what they want. 1star for good selection, but I would give zero to how rude he was, even to a local.

    A great, well stocked tackle shop the obviously caters more to ocean fishing, but with plenty of…read moregear for any fishing adventure. I needed some gear for an upcoming catfish trip. Solid selection of everything from jigs to poles, the one issue was the prices were a bit high, by about 50 cents per bag of hooks and sinks. Doesn't sound like much unless you're buying 5 bags of 4 different sizes after a big trip of losing gear to the trees at Lake Del Valle. Still, a great local shop with some great advice from the salesmen.

    Famous Footwear

    Famous Footwear

    4.0(9 reviews)
    0.3 mi

    Yeah, this is another famous footwear. This review is based purely on my experience purchasing a…read morepair of shoes and picking them up at this location inside the Capitola mall. Let's face it, shopping is tricky these days for everyone. Truthfully I never thought I would become a person that would obsess over a pair of sneakers, but as soon as I saw the blue Nike court vision low online, I knew I had to have them. After going to three different locations with no luck they had my size here. When I arrived at the store, I walked in and was greeted right away. They have someone at the front desk who asked if I was shopping or pickup. The associate was very polite to me, at first I did not see the shoes. She checked in the back for me and was literally back in 10 minutes. I tried them on, they are so comfortable and I was lucky because they were the last and only pair left in the store (in my size too) it was meant to be lol. When she rung me up at the register, then checked my account and told me I had ten dollars in rewards points, so I used those points to save money. Overall I am completely satisfied with my purchase and I will continue to shop at famous footwear - thank you

    How often do you give 4 stars All you corporate people out…read morehere reading this take note This store has a. Employee who is absolutely amazing and her picture belongs next to the definition of customer service Associate 296496 Unfortunately I didn't get her name I was too blown away by her awesome customer service I miss getting the customer service that this person gave Thank goodness for her dedication

    Photos
    Famous Footwear
    Famous Footwear
    Famous Footwear

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    Big 5 Sporting Goods - sportgoods - Updated September 2026

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