Went in last minute, was greeted with good customer service, i had been helped out in a timely…read moremanner nto to mention nice clean place easy to find what i was looking for as well!

I bought around 10 clothes at gilroy outlet on Saturday (09/24/22) and bad experienced with a woman…read morecasher. I got discriminated and decided not to go there again because of her. The first thing- I was redy to pay standing right next to her, and she was holding my clothes, but she immediately chose to ring up the white guy who came up after me and told me that I will take him first, then she transferred me to the another guy cashier who is nice to me. The second thing is that I asked for to give or sell me the some extra smallplastic bags (4 or 5) because I am giving out the presents to individuals. At that time she answered and refuesed to gave me because I had only one or two receipts. She still told me that I could get only one more because you got two already. The reason I got two bags because one bag is not enough to put it all in there. She told me that if she gave me or sell extra bags she could be in a big trouble. I know that was not ture because I am doing the customer service job as well. Selling or giving a few bags won't have big troubles that the customer needed. I should have returned everything I bought but I wasted my time to choose the clothes and didn't want to make a problem that she made. But I decided to report at puma management team and telling to other people my experience. The way she treated me was not right and also worry about other Asian people who is going through the same way as I experienced. I would like to know how the management team take actions of this act.

We stopped into Steve Madden today to check out the sale . I was able to find some super cute…read moreboots, a bag and a wallet. I Just wanted to shout out the team there for being super sweet and helpful. Special thanks to Sandra for all her help! I love meeting people with awesome customer service. :)

If you didn't know Steve Madden also carries a men's line. I'm not a huge fan of their athletic…read moreshoes but I do like certain styles including some boots. The quality is similar to Aldo, lower end mid tier shoes. I stopped at the outlets looking for a certain style of boot and Steve Madden was the only place I could find what I was looking for with the right colors. They are an outlet so they may not have the size you are looking for but if they do have your size you should get a pretty good price. I liked the customer service on my visit and they had all the sizes I was looking for. It was quick and I was in and out in about 15 minutes. It's tucked away in the corner of the outlet.

What to say, yet another famous footwear. These are all the same, they look the same and their…read morecustomer service varies by store. Now this particular location stand above the rest and I will give it 5 stars for consistency. I've never had a problem here and the sales associates are so nice. I was looking for a pair of shoes since and found a grest deal on some Nike Air max excee. The store was busy but I did not have too wait very long. Lately I buy my shoes here rather than going to foot locker or khols, you can't beat their prices. Thank you and I will continue to shop at this location, I recommend to all.

We went in to do an exchange, the person who helped us was extremely helpful. We didn't get his…read morename but his associate number is 286634 we think he has one of the best customer service ever! He is an amazing employee, Thank you

Great selection, especially compared to the north face outlet that's closer to me in Southern…read moreCalifornia. Excellent customer service as well! Hernan helped me out during my visit and he was super courteous and knowledgeable! First responders , nurses and college students get an additional 10% off by the way! Didn't have much expendable cash, but I managed to pick up a water resistant duffel for a little under $60 which normally retails for 150 usd . I've had a backpack that comes from a similar line from them for about two years now ( bought in London at a regular retail store for about 150 pounds ) and it's really held up well which is why I was confident in buying an additional bag . I definitely would've bought more including a set of gloves that I really need for the upcoming winter if it was my current budget.Till next time !

Came here looking for a ski jacket for my son. Was helped by a Mahayla, who gave me great old…read morefashioned service! She walked me to the section, explained the differences in styles, answered my questions with patience and clarity. Great experience!

The staff here are not only professional, courteous but they all love motorcycles (shocker I know)…read more However, the reason I'm writing this review is because of Rick. He was aware I had a class coming up and was waiting on a front tire I ordered online from Cycle Gear. He monitored the order status of the tire and as soon as he realized the tire wouldn't arrive in time, he contacted a local supplier, found that exact tire and had it in the shop that day! I cannot tell you how appreciative I was for him to go out of his way like that. Absolutely excellent customer service. Obviously, Cycle Gear Gilroy has a lifelong customer in me.

Stopped in about a month ago to purchase a new helmet and was greeted right away by the staff. I…read morewas unsure which size I actually wear, as I felt the one I had was big due to having it for many years. Come to find out, I was wearing the wrong size this entire time! Brenden was very helpful & knowledgeable when it came to the different size and brand helmets. Assisted me in getting them tried on & pick out the right size. Who knew I actually needed a SM not a LG like I thought. At checkout he explained all the deals and RPM. Everyone was super friendly. I will be coming back! Thank you Cycle Gear, Gilroy!

In the past two weeks I dropped off no less than 15 very large bags of good clothing at the drop…read moreoff. Last week no one was at the drop off so I left them at the drop off rear door (it was opened), I couldn't get a receipt because no one was there. Today I went again with 8 large bags of gently used clothing. There was a white car van at the entrance putting bags into the vehicle, the car in front of me pulled up, and I guess they knew each other, the large suv had about 15 bags of items and the woman in the white van was helping taking the bags out and putting them in the white van, 15 minutes later the suv finished and I pulled in her spot, again, no one there to help me with my 8 bags, the woman in the white van was still sorting items and putting them into her van. I'm not sure if she was an employee for the salvation army but I asked if anyone was available and she said no just put your items on the table inside. The problem was that many bags were very heavy, I had my grandson help me so I needed help, no help was available. After I finished I went into the store to speak to a manager, david was an assistant manager and I told him what happened, he basically said they were short handed, David was at the register so I didn't want to interfere too much with the sales. My point to the above is that people like myself donate for several reasons, like to give good clothing to people who can't afford retail and two, to employ people of the salvation army. To be treated with utter disrespect is absolutely unacceptable. I will go to goodwill next time. Don't go to this establishment....

This is indeed one of my favorite Salvation Army stores to shop at in Northern California. It has…read morea huge layout with mostly clothing. There are weekly color tag 50% off deals like at the other stores. The rewards program is superb. I subscribe to their email newsletters and get often coupons to use. Today, I was there with my parents. The clerk was so patient and kind as their technology was not working well at time of purchase. I hope they get their issue fixed. Prices are generally good here. Great prices on t-shirts, jeans, books, and bags. There is a great selection of shoes but prices are kind of high considering the shoes are used. I would not pay $20 or more for a pair of sneakers usually unless they are in perfect like new condition, a designer brand and are made of leather. I saw some non designer fabric shoes that were priced kind of high. I have paid about $20 for a new pair of shoes on clearance at discount stores like Ross and Marshalls. I am more willing to pay about $20 and up for a pair of brand new shoes on clearance at a store that sells only new merchandise. I am aware that the bottom tread on the soles on used shoes can have been worn down or perhaps some other flaw which would explain why the shoes were donated to the thrift store in the first place. This store used to carry jewelry but I guess just like Goodwill, sell all of their jewelry online now except for the occasional jar of mixed costume jewelry. I do miss being able to purchase individual jewelry here like the other thrift stores.

I keep passing by Artesanias Alcala on San Benito in Hollister and finally decided to stop and…read morecheck the store out. The store has a bit of everything from Mexico and Latin America. If you want boots, they have them. They have embroidery work that appeared to be from Oaxaca, Mexico, children's clothing in varies colors and sizes, shirts and blouses, pottery, and various blankets. It is a small store that has a lot of different items. The stop did cost me money since I found and bought two Mexican paper mache folk art pieces. They are delightful. A fun store and great for browsing and I enjoyed the stop.

Beautiful products, good prices and very friendly. Handbags, shoes, shirts and potteryread more

I just returned from a frustrating experience at the store. My family and I went there intending to…read morecheck out different styles of Meta glasses for my brother-in-law. After choosing a pair, the staff overheard us discussing that we had a 10% discount code from Sunglass Hut, which I had used two days earlier for a purchase. Instead of handling this professionally, all four staff members aggressively approached us, making it seem as if we were trying to scam or do something suspicious. I showed them the working online discount code and explained it was valid, yet they continued to question us even after confirming the order was placed. We waited a few minutes for the order to process, only to realize we had selected the wrong size. Despite their attempts, they couldn't resolve the issue, and it took us about two hours to return and re-purchase the same glasses in a different size, which we eventually decided to keep instead. Later, at another location, they fixed it within ten minutes. This experience highlights the need for better customer support and a clearer understanding of the return process.

I just wanted to browse the store but left the store with a perfect Tiffany sunglasses! All…read morethanks to a wonderful sale associate Aylin. She is super friendly and helpful. I appreciate her time and patience in helping me picking the exact frame I love! It's on sale so it's such a great price and the perfect frame I wanted. It's practical to buy a sunglass frame what is light, small, and give me full protection from uv light! Thanks Aylin for your hard work and I appreciate you!