Wonderful large parking! I love how the outside looks like a cabin and how massive the arcade section and prize room is. There are many lanes for bowling and so many televisions to look at! What is the best part about this place is? The large round 360 bar right in the middle of the room as soon as you enter the building! The food was great though I wish the portions were bigger and the adult drinks were made strong, they did not skimp for the price you paid for. read more

What a total waste of time. Came at 5:30 and put our names down to get a bowling lane and expected to wait about 30 minutes to an hour. They have a virtual waitlist that tells you how many parties are ahead of you. When we first checked in there were 7 parties ahead of us, after about 40 minutes, there was one party left in front of us. I checked the list again 5 minute later and it says there's two parties ahead of us now. I went to the front desk to ask how this was possible and they said that a party that left the list, rejoined and now they're ahead of my party. This made no sense whatsoever. When I was talking to them, there were two workers just on their phone. When we had initially gotten here, we put our name down for pool to help the time go by and they said they would text us. We end up sitting down by the pool tables and are waiting for the text. Although the pool tables were free, we still weren't receiving a text. Once we went up to ask about the extra party getting put ahead of us, we also asked about the pool tables. At that point they gave us the balls for the pool tables instantly and we didn't need to wait. So what was the point of us putting our name down in the first place. We wasted over an hour here. As I'm writing this review, the party that rejoined the waitlist and got put ahead of us is bowling and we're waiting here, almost 40 minutes after we went to the front desk waiting to get called. I'm disappointed, angry, and feel invaluable as a customer. If the employees had been doing their job, instead of being on their phone this might not have bothered me as much. Big Al's has some real reflecting to do. What a waste of time and money. Will I ever come again? No. The guy in the dodger jersey is the second guy that helped us. I wish I had gotten a picture of the first girl. She had blonde hair. She was the one that was on her phone and not doing her job. The guy in the second picture, I assume is the manager. He was on his phone with the blonde girl not doing their jobs. Update: Two hours later and they finally tell me my lane is ready. What a waste of precious time. read more

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We went to watch football on sunday, hoping to watch the two california teams Rams vs the 49ers on the main screen witch has the sound on, instead they had the Las Vegas Raider game! The Rams / 49ers game ended up being the best game of the day! I don't understand how an out of state team is showen over two california teams??? read more

The manger Justin was very kind a helpful and made me want to come back and was quick to help

The food came quick and tasted amazing. And I love bowling and arcades so this place was like heaven for me.I come here a lot and every time the staff are so nice.and I like all the look of arcade machines in bright colorful lights. read more

A couple friends and I came here before the Ontario Reign game and had a great time. It was a busy Saturday due to their being a ufc fight as well but we still found a spot at the bar and still received great service read more

Big Als has gone downhill in terms of the arcade and its prizes. First they nerfed a reliable game that can be won indefinitely to 100 tickets so you could never profit. They only left a few games at their normal 500 ticket jackpot but I could only win 10-15 jackpots if the score was low enough and it takes weeks for enough losing customers to reset it. But then they started raising ticket prices on big prizes. A $200 item that was 25k tickets became 40k tickets. Then the grand finale is they switch the arcade credit from Dollar to Big Coin to hide a 50% price increase. Everyone card got a 4.5 conversion but the games were 6.66 conversion. I complained to corporate about this unfair conversion and all they did was ban me. I am trespassed from all Big Al's because I spoke out hoping they would give me extra credits explaining how Big Coin is unfair because we end up with less games. Dave and Busters I complained to guest service and they given me free arcade credits or gift cards, Big Al's they just ban you and give you nothing. But because of all the changes Big Al's made it was not worth it anymore to grind at Big Al's when I can go to Dave and Busters and guarantee win a PS5 in 2-3 business days of full day grinding for tickets. I hardly win anything they change all these settings and corporate higher ups want to ban me when they don't want to bring in more customers and keep their $100k+ salary. Store level employees are nice but the people on the corporate level don't care about the customer. At least when I got banned, I got refunded $90 for my credits by Visa gift card. And got to cash out 6000 tickets. But at the same time I had to call and request for it explaining I was banned and still had credits / tickets, they didn't offer it to me right away. At least I didn't have to take a loss on Big Coin and got a decent refund. read more

Big Al's - Sports Bars Near Me - Ontario, California

Came here on a Sunday night for my daughters birthday, I'm happy that they were able to accommodate a Group of 15 people. We ordered 2 pizzas & omg they were huge!!!! Had the appetizer platter as well & when at big Al's getting spinach artichoke dip is a must. read more

Big Al's - Sports Bars Near Me - Ontario, California

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Today we had lunch at Big Al's and Aryon was our waitress in the sports bar area. It was her second day on the job and she did an amazing job with customer service and checking in with us. Food was great today as well. Today we recommend this location! Noon on 8/31/2024 read more

Took the grandsons here as an end of summer activity. We enjoyed bowling and the pizza platter was enough for all four of us! We decided to come back every year right before school starts! read more

Big Al's - Pizza platter, but the Stromboli was half eaten already! - Sports Bars Near Me - Ontario, California

I have been here a few times with adults only and have always had a blast. This time I decided to bring my kids and try the Kids Play Free all summer. I am very impressed and amazed by the customer service and professionalism from all the employees. Amanda went above and beyond to make sure that our experience was 5 stars. From the moment I checked in to when we needed to add a few more people to our bowling lane to assisting my kids with loading their fun cards. She had a smile the entire time. Thank you Amanda for your patience. Michael also did an amazing job by explaining the whole program and what to expect on each visit. Not only did we bowl but we also had lunch as well. The kids enjoyed their kids meals. Again outstanding service by our server and basically anyone who I interacted with. Thank you Big Al's for such a great experience for my kids and myself! Looking forward to coming more often. read more

Great time for the whole family. Be sure to order the nachos. Hours of fun and helpful service staff. Upbeat aesthetic and community atmosphere (ran into a friend too) read more

Big Al's - Great time with the family. Be sure to order the nachos. Hours are fun and helpful staff. - Sports Bars Near Me - Ontario, California

Seriously, someone needs to learn to manage this place. They are losing money for having people sit here. read more

Big Al's - Seriously, someone needs to get in here to manage this place. Losing money having people Just here. - Sports Bars Near Me - Ontario, California

Went there today right around 12:15. We did get seated pretty fast after I went up to the bowling attendant and asked her where to go. She seemed annoyed and bothered by me asking. We have never been there and we're hungry so went over to where she threw her hand to get a table. There weren't many people seated other than 2 tables so I didn't expect to wait 10 mins for someone to acknowledge us. Our waiter Randy was very nice but it seems he was overwhelmed as getting refills was only asked at the end of our meal. The food is not very good. The kids pizza seemed to not even have sauce. Only cool thing was getting a $5 arcade card with the kids meal which was enough for 2 games. I will try it again since they do have a very large arcade and hopefully it will be better. read more

Great place to watch your favorite sports team, have a beer and hang with friends. Food: The food is pretty solid for bar food. Me and my friends love to grab the Buffalo Chicken Dip and a burger. They have a wide selection of beers on tap so there is something for everyone and their burgers always satisfy. You also have the choice to build your own if absolutely nothing is hitting the spot. Atmosphere: This is place is like Dave and Busters but way better. The room that they have dedicated to sports games is huge and has a lot of space for talking, walking and hanging out. Its also right next to the kitchen so food comes out pretty quickly. There is also a bowling alley and full arcade, so anticipate lots of noise and folks everywhere. They do offer private events in a private space. Customer Service: Service here overall has been pretty good. We haven't had a bad server, but we have run into a few instances where our order was wrong and had to be remade, but the staff was always quick to take care of it and very apologetic. The last server I had was wonderful and very attentive. Parking: Big Al's is part of a large plaza so there is plenty of parking for everyone! read more

Big Al's - Bbq burger - Sports Bars Near Me - Ontario, California

Took my 9 year old son today for the Arcade and lunch. He had a blast. He is the one requesting me to write a review. Per my son "the food is good and there are so many nice employees". To add on to his statement. We had a game malfunction which cost my son 1000 tickets which was rectified without a second thought. We also had a great lunch with great service. read more

Tried calling for days to ask questions I had about possibly booking a reservation but my call was never answered. Pretty frustrating but what can you do other than move on to the next place. read more

First time here and I was impressed with their food. We got some wings, appetizers plater, and a pizza. The pizza was actually good (good bread). The person at the bar was very friendly was patient with me since I was taking a long time to order. I was there for my sons All Stars end of the season party. I really like the bar in the middle on the place and that they had a security guard by the entrance. I am actually going back in about 2 weeks for another party. read more

Big Al's - They had a sign on the bowling TV with our baseball name so cool ! - Sports Bars Near Me - Ontario, California

TVs and Bar are nice, but overall just skip this place unless you absolutely don't have anywhere better to go. The wait time was 2 hours for a table. Another huge annoyance was people were vaping indoors. The beer was warm. The food was cold and had old guacamole but we will never come back since our food not only was cold and old but also had a hair in it. That explains the multiple health violations. read more

Big Al's - Hair in our cold food - Sports Bars Near Me - Ontario, California

Food was Awsome great service Awsome place to watch sports and play games love this place read more

Big Al's - Sports Bars Near Me - Ontario, California

i went here for the arm wrestling and i got hungry so i went to get food. service was good but i ordered fries and they came out cold so i sent them back. and then, my niece got fries and they were also cold. the employees were super nice though. that was a plus. read more

Juan was the best bartender. He was so great on customer service. He was so nice and helped us and made us great drinks we are coming back only when he works!!! read more

We will never go to this place again. We asked how long was the wait and they said we were next after a party of 10. We waited and waited till we decided to leave. Never coming back to this dump. read more

Big Al's - They told us we were next! - Sports Bars Near Me - Ontario, California

We celebrated my grandsons birthday today and I have to say that everything was great. The atmosphere was wonderful and I had forgotten how good the food is. It was 4 adults and two kids and the food was enough for all of us. Loved that platter with the chicken strips, bone in wings fries onion rings egg rolls and mozzarella bites and chips. read more

I just wanted to say that me and my family went to big Al's last night and had a great time especially our waiter Nelson he was so attentive and fun. He was recommending foods and drinks . We had some margaritas and recommended us a big foot pizza It was delish. My kid were happy. We will definitely recommend this place to our friends and family. We enjoyed our server so much will be asking for him again . read more

Big Al's is great, the food and staff are awesome ! We drive from Riverside just to enjoy a littke family time ! Would highly recommend read more

Big Al's - Enjoying lunch - Sports Bars Near Me - Ontario, California

Shout out to the receptionist who seated my family in a timely manner this past Monday during the Monday night football Eagles game. The table was clean prior to sitting even though the table appeared clean, which I appreciate it. Especially to our waiter Destiny. Who greeted us with a smile throughout the whole evening. She probably provided our drinks and appetizers. Destiny checked up on this from time to time. Big Al's wings, buffalo and chipotle were really good, and my family enjoyed the pizza. The place look good and clean. I can't forget Matthew the general manager who insured we have a good evening. You can tell Matt cares about quality control. read more

The food and drinks here are good. Nice ambience. Always out having a great time. If you haven't been here you should. Because you'll enjoy it. read more

Big Al's - My oldest son and I out watching games on the town enjoying this thing called life - Sports Bars Near Me - Ontario, California

Pretty large establishment that holds a lot of people to do different things. Bowling, arcade, billiards, darts, shuffle board, HUGE TV room for sports, and more. It will take a while to get a drink at the bar if it's crowded. Prices are a bit high but I can see why. They have a lot going on. It was good time-filler because we had a long wait for TopGolf so I'm assuming a lot of people who were there were doing the same. This is a perfect place for birthday parties though so I see how it can be great for that. read more

Came here for the Canelo fight right when it was about to start the main fight card got seated paid a $15 cover fee and was attended right away with drinks of plenty of food for two haha had a blast playing bowling air hockey arcade games they have overall fun great place read more

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Attended my daughter's classmate 8th BDay party in the arcade area . It's a big arcade with many varieties of games. From race cars, target shooting and the nostalgia Pac-Man. Arcade store had great selection of gifts kids can trade . In the arcade area for kids birthday in the corner open room there are bench / table chairs style seatings . With a table set up for food pizza, wings and drinks . The server were serving kid pizza slices / drinks while kids were seated. The arcade is a few feet across from the open bar in the center of the venue. HubbY and I had a few drinks and appetizers while we kept an eye on my daughter inside the arcade. I ordered virgin margarita and hubby had snake bite . We had the appetizer (10 wings )are hot crispy we opted a choice of BBQ and Parmesan garlic dry rub . Hubby stated he would like more a garlic taste since the wings offered Parmesan/ garlic. I liked the dry rub bbq. Had great crunchy flavors. Our bartender brought over some BBQ sauce (we didn't like the sauce flavor) The crispy pork belly were not crispy at all. The skin were more gummy, chewy and the meat were tough to bite. The triangle cut of the pork belly were hard to bite down on, the pork-belly were think and we both had to chomp down much harder to tear the flesh to a bite size piece. (I would suggest to the cook to slice the pork belly in to medium thin strips , easier to eat and chew . Have the sauce on the side to dip in . Not add the sauce on the pork skin which prevent the skin from being crispy, with out the sauce the skin will be crispy -just marinate the pork belly with salt, garlic powder and black pepper broil to crisp the skin. Then sliced to serve ( just my opinion ) Hubby liked the cabbage slaw that came with the pork belly and the corn bread. I personally didn't like the strong hint of curry smell in the slaw and I didn't care for the hard dry and brittle corn bread . Overall our bartender were exceptionally friendly and attentive. The venue itself is great for group / company parties . Good for school age kids parties in the arcade or bowling area. Families can enjoy dinner at one of their sit down room with another bar in the center and surrounded by huge television to catch up on your favorite sport teams. Gosh the stool in the middle center bar are so uncomfortable. I am 5'2 and the the seats are short for my legs.. read more

Big Al's - Arcade across from the bar - Sports Bars Near Me - Ontario, California

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Ok let me start with this! I'm a big water drinker and I was with my son and other kids so I wasn't drinking alcohol. So I ordered water. The guy literally brings a pitcher of water with no ice in it and gives us plastic cups. Not only is the water not cold, we have to pour the damn water ourselves. I really couldn't believe they served me a pitcher of room temperature water with no ice. Then to throw some salt in the wound, a lady pushes a cart by our table with 3 huge buckets of ice to take to the bar in the middle of the restaurant. I literally just started laughing to myself! The only other negatives were the fact they served us our food with no silverware on the table and my friend's fish n chips weren't really good because they were fish sticks and not fish filets. Besides the mind blowing water incident, the place is still pretty cool. The rest of our food was pretty good and the whole location is very clean. The arcade provided good entertainment for my son and his friends. The smallest details mean the most to me so sorry to the location manager or whoever reads this but the water thing really, really bugged me! read more

Naaaaaaaaaaaaah. Didn't really care for this place. It was too packed for my liking and seems overrated. Wait times for stuff like bowling took up to around 4 1/2 years but then again they never called us so bleh. Bathrooms were dirty, floors were sticky, and employees seemed to not give a fuuuck! Some of the games were okay. Like shooting hoops and that football jumping one - and air hockey. But l lost interest fast. Sorry Big Al, we won't be seeing each other again. read more

$10 fee just to come inside and watch a fight? $21for 6 wings? The greed is crazy with this knock off Dave & Busters. Food is beyond mid why or even how this place is in business is still a mystery. read more

Big Als is a great place for parties and families . We had a group of 11 at Approx 5pm and easily got 2 bowling lanes. With shoe rental it was about $12 a person . More people started coming after 6p and I saw there was a waiting list for the lanes. My advice is to choose your time wisely. We didn't have any food , burgers were priced at $16 so we chose to eat elsewhere. The kids played arcade games for about an hour and really enjoyed their selves. Bowling was fun. All the balls were really greasy , not sure if that's normal or people's hand oils . The shoes seemed clean enough. They will give you new socks if you need a pair. That was nice. Music videos played on the screens above the lanes. The kids enjoyed this. I was happy it was mostly age appropriate. read more

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I've been to Big Al's several times over the years & never had a complaint till now. I still love the big screens to watch sporting events but the service sucks now. First they did not open till 12pm when the NFC Championship started at 12pm. Customers want to be seated & served by the time the game starts. Should've opened by at least 11:30am. Second, once we were seated nobody came around to ask us what we wanted to order for 15-20 minutes. Third, our waitress was switched & she didn't even know she had our table till I flagged an employee down to let them know we haven't been attended in 30+ minutes. The lack of communication between staff is horrible now. Management should be fired for the amount of money people spend their & how bad service is now. Sadly I'll never return again. Hope the owner or owners see this review. Something has to change. One last thing, why the fuk are you allowing kids birthday parties at the bar area now? ‍ read more

Went for my birthday no one took my order for food service was horrible I spent over $300 on drinks 8-11-24 read more

Great place for adults to unwind! There is plenty to do here, our favorites are the arcade and bowling. This place is moderately priced and you can bring the kids. read more

Big Al's - Prizes - Sports Bars Near Me - Ontario, California

This place has to really re-evaluate its management. Understaffed I get it, but when managers "are not available" that's inexcusable. Restaurant bar area has 3 people servicing, while center stage bar has 4 bar keeps. Food is way overpriced, a build your own burger with bacon and cheese and fries $20+. Pizza was a decent size but coming in at $28 for two toppings. Games for kids are a plus but don't expect any service at the counter. Two people standing there and you just get sent to the kiosk. So overall no customer service here and poorly managed. Just go to Dave and buster around the corner and stay away from this place. read more

Grand kids love this place. But please fix these games. Hate waiting 45 mins for one person to come and fix it read more

Big Al's - Game room - Sports Bars Near Me - Ontario, California