Truly, the Lone Star of Texas when it comes to service. We booked a 17 seater hummer with Big As Texas. What showed up was a party bus that sat 10. We had to spend an extra $200 on ubers to get our party around. Their voicemail is full, they don't answer calls, and they will not respond to email. Busch league service at best. Avoid and go with someone who can actually follow through. I'm opening a case with my bank to recoup the fees. Their only accepted form of payment is direct bank transfer, a red flag that I wish I had not ignored. read more

If you deal with Angela, run away. Don't walk. Run. Charged us $115/hour for 7 hours in a sprinter van for a bachelor party. No problem. Driver showed up on time, Debra was FANTASTIC! After our second stop is where the problems started. We got into the van, no power in our seating area. No lights. No air conditioning. No music. Called Angela, Nothing. Debra tried calling the company, nothing. Bummed out, we had no choice but to be transported in the dark, hot as hell in the back of a van - or the ovan as we called it . 12 people just sweating our butts off. After each stop, Debra tried contacting Angela and the company. Nothing. Ever. At the end of the night, we got a video testimony from the driver stating the events and admitting to us getting screwed as we rode around in a pitch black hot van with no music lol. Contacted Angela on Saturday regarding the situation, she said she's at a volleyball tournament LOL! Asked for the higher ups info to talk about a partial discount, she said he is out of town LOL! Austin is a great city so my bachelor party wasn't ruined by any means but Angela was absolutely worthless in trying to address the situation. I hope your volleyball team still lost Angela. P.S. If anyone would like to see the video testimony from driver Debra before booking to confirm my story just message me and I'll be happy to share. Can only post pictures on reviews but took a screenshot of our talk. As you can see the picture is dark, because there's no lights lol read more

Big As Texas Limousine Service - Limos Near Me

Like many of the reviews here, we rented a 10-seater limo for my daughter's birthday party. The driver (Matt) was great, but started the conversation with "only the radio works, no bluetooth and my divider doesn't work). Then we found out the A/C doesn't work either. We cut our time short because it was too hot to continue driving around with 10 people in that limo. I contacted Angela who was in the hospital. Subsequent text (with empathy) continued to go unanswered and I'm giving up hope I'll hear back with any type of resolution. Would never use them again. read more

Terrible service. Booked 15 seat limo and was told after arrival that the 15th seat was up front with the driver - I.e. completely separate from the rest of the party. Angela is rude and nasty to work with and completely scammed our party, left us stranded with no ride. read more

TERRIBLE. AVOID - they never showed up!!! I booked a hummer limo months in advance and two days before our event I texted and called them asking for confirmation. They never responded, and they had their read receipts on so I could see they were reading my texts. Over the course of those 2 days I texted them 7 times and called over 40 times and no one ever responded. THE LIMO NEVER SHOWED UP. Eventually they BLOCKED my number (my texts would not show up as "delivered" and phone calls would go straight to voicemail)... and when I called/texted from other phones the phone/texts went right through. THIS IS A SCAM! I still have yet to get a response from anyone and will be reporting this company. read more

Booked a month in advance...paid ahead of time via Venmo (risky and weird they didn't accept my credit card used for reservation) ZERO communication, never a confirmation or a "here's your driver" call, email nor text. Until...literally minutes before we were scheduled to be picked up..."They had the wrong number" The party bus was a Mercedes sprinter van for 12. The stereo and lights were broken, not working...that's not a party, I mean wtf did I pay for a party bus for? How was this not tested/figured out a month before? Driver dropped us off at lake, had a group in between, upon pickup the driver was 30 minutes late, nothing was cleaned and the van was trashed with beer cans and water bottles... Do not do business with this "company". It will be a complete waste of your money, time and well-being. read more

Thank you to Big As Texas Limo service and to Pete the driver. We rented an SUV for the kids for Prom and we were not disappointed. We chose the SUV based on cost and that it was just 2 couples. The car was spotless! Pete was excellent and put all the parents minds at ease. The kids ended up leaving a little early and stopping for ice cream. And Pete had them all back safe and sound ! I will definitely use them again read more

do not book with this company. we were treated so poorly, angela is incredibly rude is extremely unprofessional. trash service and limo was cramped and dated. read more

If you want to have a really good time and ride in style, look no further. Big as Texas Limos has got it goin' on!

We used Big As Texas Limo service for a wine tasting/dinner tour. We just trusted them in setting everything up. WOW! What a Fantastic job they did. Mary was our driver as well as made the awesome itinerary. We made it to 5 different wineries, an olive pressing facility and then dinner! And saw some really beautiful scenery along the way. Mary was right on time and was very professional. She had just the right itinerary after just briefly speaking to us on the phone. The wineries we visited were great. Dinner was a huge hit also. I am fortunate to travel all over the world and this was one top notch day! Thanks Mary and Big As Texas Limousine service for a very memorable day! read more

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Anytime we need a special ride, we know exactly who to call! Big As Texas Limos never disappoints!

I had never booked a limo before so I sent messages to several companies for availability, details and pricing. Out of all of the companies, Big As Texas was the only one who CALLED first to review all of my questions, then followed up with an email to confirm. Great service from the start. I had booked a limo for a concert that was postponed within 2 hours of my scheduled pickup time. They were immediately calling me to let me know they would just reschedule me for the next day for the concert. I was also informed that my car was not available for the next day, so I was offered an upgrade at the original price. Angela was great at helping navigate the process and the date change. Jimi was our driver and he was great as well. We had a wonderful time and will never have to shop around for the best company as long as Big As Texas is around. Highly recommend and I look forward to scheduling my next event with them. read more

Avoid. Bad service. They promised one thing, did another. I would recommend you NOT use this company. I tried to let them convince me not to write this review. They said they might get back to me by the end of the week. Please avoid. read more

Rented their 24-person Hummer limo for my daughter's 8th grade graduation. There were some issues with the cooling system on a warm day, but the owners were attentive to our concerns and went out of their way to make things right. This is the kind of place you like to do business with. Recommended. read more

Worst $400 I ever spent. My bus driver (Craig) was extremely rude. He mockingly laughed at me while trying to give him directions to my pick up location (I was the bride and this was my bachelorette party). The bus looked like an airport shuttle bus except smaller and uglier. Every time I see an actual party bus, I remember how much time and money I wasted on this scam. I wouldn't recommend this service to my worst enemy. read more

For my daughters sweet 15 I had been trying to confirm hummer limo a week in advance and never got a response finally day of event she answered saying hummer ac broke. I cancelled found someone else and demanded refund she stated she would refund me and 5 days later has yet to refund me or answer my calls or texts! Very bad customer service! Stay away from a scheduling with this company! She even said asked for bank statements showing I paid! How unorganized is that!? After I sent it I have yet to hear back from her read more

UNPROFESSIONAL AND TERRIBLE CUSTOMER SERVICE! I hope this review helps other people not have to go through the same terrible experience. Was almost AN HOUR LATE at pick up, once the driver finally arrived the driver insisted on payment right away(something that is typically taken care of at the end of service)...meanwhile all the guests had been waiting for an hour at that point. Totally unprofessional! Failed to advise about airport pickup restrictions, resulting in my guests having to get cabs anyway after waiting an hour. The owner lied and said he would charge me half price for all the headaches but they did not honor that promise. Was just trying to throw my mom a nice surprise 65th Birthday party and this company just made the experience so stressful for me...we tried to make the best of it but honestly...WHAT A NIGHTMARE! read more

I rented a limo on September 17 for my wife's birthday party to take us from Hutto to downtown and the limo we reserved was still with a another party they did send another one but the one that picked us up had a broken air conditioner leaving us sitting in a 100 degree limo for our 45 minute drive when we arrived at our formal dinner Several of us were drenched From sitting in sweat! There was also several cups filled with what looked like chewing tobacco left in the back and the radio was horribly static! They get a bonus star instead of one because the drivers were great read more

Big As Texas Limousine Service - Limos Near Me

Right on time, clean comfy car, stopped for beer for our BYOB restaurant, came back with my glasses, safe driver, office great; what more could you ask??? Thank you Big as Texas Limo, you made our graduation celebration really special! read more

If I could give this a -5 I would. Rented a MERCEDES party bus for my husbands 40th birthday and the AC was not operational during the 30 minute ride. It was 99 degrees inside the vehicle and we were pouring with sweat. I contacted the owner and requested a partial refund which any person would find reasonable. Unfortunately I was told by the owner that they do not give a refunds But would offer me a two hour ride in the future. Why would anyone want to ever ride again after this horrible experience? Absolutely ridiculous and waste of $530!! read more

Several weeks before our bachelorette adventure, we called and reserved a limo for a 3 hour wine tasting tour. The problems started there: they wouldn't take the credit card to finalize the reservation, finally they did. Then our limo was sold, so they upgraded us. Then the limo was in the shop, so we got the pink limo. Then we could only have the pink limo for 1.5 hours and we had to lug all of our stuff into an SUV with no waters and no ice. Then they wanted to charge us more money, and sign a new contract for the crappy SUV, even though they were the ones that were running late and kept changing the plan. It turned into a gigantic fiasco with two very disgruntled drivers... When all we wanted was a 3 hr adventure. VERY disappointed. Horrible and rude customer service from the owner, Angela. Honestly, they should have comped the whole trip. I could go on and on but I won't... read more

So- let's start with the Good: Nothing. Bad: Everything. I Wish they would allow for negative stars. Limos- so old and unreliable that an AXEL broke on our trip. Sounds bad, right? It gets better; the owners had NO plan on how to send another limo/service to get us from the 100+ degree Texas sun for over TWO hours. So, stranded with nothing in the middle of Texas, we had to find another way back to Austin AND pay for it. What do they do? Make you pay for the whole thing and act like they did nothing wrong. If you would like a broken down limo service that has terrible customer service, then these are your guys! I cannot say enough negative things about the company- the WORST in the business. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!! read more

Wish I could give negative stars. Called the limo service an hour before they were supposed to pick us up for my SISTERS BACHELORETTE PARTY to have them pick us up at a different location down the street, they had no records of me booking a limo, although I had talked to them multiple times and paid a deposit already. I was told they would check and call me back right away....20 minutes later, no call back. I call them on repeat for an hour with no response and no way to leave a message because their voice mailbox was full. We go to the original location, just in case they show up, and they never did. Still no answer at the office. We ended up having to get a cab instead, which really isn't what we had in mind for a bachelorette party. Finally got a hold of them an hour after they were supposed to pick us up, and they asked if they could fix it. Well, obviously not. Too late, thanks for a memorable night in a taxi!! Ps- I have to give one star because yelp made me. I don't want to give you a star. read more

This place is so AWESOME!!! Angela is the best! She was so helpful in deciding which limo would fit our needs! We go the pink charger and we could not have been happier! We will definitely use Big As Texas limos again! read more

We had a great experience with Big as Texas limousine service. Our driver, Ron, showed up early and patiently waited for our wedding reception to come to an end. He was very friendly. The biggest compliment I can give the company is that they were the only limo service to return my inquiry. I contacted 4 other highly rated companies and none of them called. Thank you for making the end of our night a lot of fun! :) read more

YaaaaY BATLS (Big As Tx Limo Service ARE YOU READY FOR SOME FOOTBALL!!!! I know I yam!!!! Year number 3!! Great deals going on here!! Great customer service!! Limo clean enough to eat off the floor (no worries I wouldn't) Loved our driver who was very professional and funny too!! If you've never ridden in a hummer limo you gotta do it!! I highly recommend these guys Jimi and Angela Jones!! I love all the different options you have w/ the fun cars too!! Fun for all ages whether it be for a sporting event or wedding, or wine tour, or heck even kids graduations, proms, all kinds of parties. and not to forget a romantic night for two they've got ya covered. I love how easy to work with they are most of all they really and truly care!!!! Thanks to them I won't use anyone else. read more

This was a less than pleasurable experience. Someone had thrown up in the party before us, so when we got on the bus it reeked of vomit. We were all putting scented lotion on our upper lip to smell to try to not vomit ourselves. The door would not close and it was tied shut with cords. Any bump we made I thought the door was going to fly open. The ac also did not work so it was hotter than heck. The man driver with the beard was nice.. That was the only good thing they got going on. I will never use this service again. read more

Big As Texas Limousine Service - The cords trying to secure the door. - Limos Near Me

What a great experience we had awesome job. This family owned business is a great company. Thanks again!

I would like to start off by saying this company would be getting zero stars if yelp allowed that. To begin, the driver was FORTY FIVE minutes late! Things happen I understand...and the driver turned out to be quite a lovely person. But after finally arriving late she immediately broke out the credit card machine to charge me for the cost of limo! (Something that is usually taken care of at the end of service) She also insists on charging me from the start time she was supposed to arrive at and not the time she actually arrived. While my elderly guests have been waiting 45minutes! THEN, on the way to the airport to pick up my guests I get a phone call from Jimmy, I think his name was, one of the owners of the company saying we are not able to take you to the airport without special permission. Clearly, if you are a limo company owner this is something you should tell a customer before they book your limo services but they did not. So not only did my guests have to wait 45 minutes to get picked up they ALSO had to take two cabs over to a nearby hotel where the limo was allowed to pull into. While on the phone with Jimmy, he was rude and extremely unprofessional but we finally came to a verbal agreement that he would only charge me for 2hours...this was after I had to promise not to leave them a bad review. I considered two hours to be fair because if I had known about the airport restrictions in advance I would have only booked the limo for 2hours instead of 5. Turns out the OWNERS LIED to me and they still charged my card for the original price (FIVE hours) minus $75 because the driver was almost an hour late. I tried calling them back to dispute this but they did not answer my call. When I texted Angela (the other owner) she said they were not honoring the verbal agreement because I had signed a contract. THIS COMPANY LIES TO THEIR CLIENTS. THEY ARE DIRTY AND GREEDY, PLEASE BE AWARE THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS OR THE SERVICE THEY PROVIDE THEM. TRUST ME THEIR UNFAIR DEALINGS WERE SO APPALLING I AM STILL DISGUSTED ABOUT HOW THEY OPERATE AND THAT I EVER HIRED THEM. What a NIGHTMARE! There was absolutely no attempt at good customer service here other than to offer a discount for a future booking...as if I would put myself through the headaches and stress of booking with their company again. I HAVE NEVER HAD SUCH TERRIBLE SERVICE FROM A LIMO COMPANY. BIG AS TEXAS LIMO COMPANY IS A DISGRACE! PLEASE ONLY HIRE THEM IF YOU WANT HEADACHES, STRESS, UNFAIR DEALINGS and TERRIBLE CUSTOMER SERVICE. read more

Big as Texas Limo is the worst limo service in Austin. They are totally unprofessional and do not honor their contracts. They failed to state that they do not do airport pickups. So when the guests arrived at the airport they had to take an Uber to another destination in order to be picked up. In addition to that, they were almost an hour late. They stated they would only charge for two hours since they were late and instead they charged full price for 4 hours and on top of that they immediately ran the credit card through before the services were even rendered. They are a bunch of liars and con artists. Do not used this service. They will rip you off. read more

We have used Big As Texas Limos for a few different things. The owners are easy to work with and so nice. The drivers always arrive on time. The limos are always clean and awesome. Definitely recommend! read more

Was down for SXSW but staying all the way up in Round Rock, so we hired Big as Texas to get us to and from the madness. Jimi and the rest of his team were available at any time and proactive about seeing if we needed a ride or even just a trunk to unload some swag. We were in a very well taken care of Denali most of the trip but were surprised with a stretch Hummer on the night of our biggest party. Couldn't have asked for better service or a friendlier company. Will definitely use again at next years South By! read more

We used this company for our wedding getaway vehicle. We rented the stretch hummer, and although we had to rent for a minimum of 6 hours since it was Prom weekend, the company gave us regular hourly pricing and not the prom upcharge, which was awesome! Our driver was super friendly and drove us to a few different spots and was very patient with us on drop off and pick ups at hotels. The limo itself was beautiful, clean, nice music system with ipod hookup! We had a great time going out with our wedding party afterwards. Thanks guys! read more

So bummed about this service. The owner, Angela, promised us an easy, drama-free service - a limo to pick us up and take us to 2 hill county vineyards and home. We are low maintenance ladies - I hate conflict and am laid back, but this was really disappointing. They were: 1. 45 minutes late to pick us up 2. Changed us from a limo to an SUV mid-trip, AND 3. Tried to add extra charges, called multiple times, were rude to both us and their drivers. We are easy to please, and this is the first time I've felt compelled to write a negative review about anything. Please reconsider booking with this service unless you're ok with unpredictable drama. read more

We used BAT for all 3 days of the ACL festival this year and the service was fantastic. Jerry, our driver, was extremely accommodating and generally a good guy. I would definitely recommend and will use BAT and Jerry again in the future. read more

I recently booked the hummer limo for a bachelorette party and was not disappointed! The limo was beautiful and showed up right on time! We were staying in a house in the middle of nowhere on a dirt road and he somehow found us with no problem. Dan was our driver and he was so professional and polite. Our night was made so much better with him being our driver. I will definitely use Big As Texas Limousine Service again and will recommend it to anyone looking for a Limo for the night!!! read more

Big as Texas is AWESOME! They showed up with the Mercedes Sprinter before they were scheduled to be at my house. The driver was very professional and courteous. I booked with Angela, she was great and accommodating with my needs. Will definitely book with them again!!!! read more

This place was horrible. Had a bachelor/bachelorette party with this company and was not able to make it to our destination. The limo broke down 10min. from our destination. The owner of this company did nothing to fix this day. He called our passengers "big" and said that's why his "10-12" passenger limo couldn't fit 11 passengers that are of average build. On top of that neither of the limos he provided us to get us there or back home, after it broke down and we waited 2hrs to get picked up, had any kind of A/C. Do Not Do Business with this company you will be kicking yourself for it. read more

We used this service twice while visiting Austin. The car was very clean, the driver was on time and very polite. I am a business traveler and I use car services thoughout the world. This service is in the top 5 %. read more

The owner, Angela, needs to learn how to treat paying customers with respect, especially repeat loyal customers. Used this service for years but NEVER again. Use another service if you don't want to deal with rude management on your night out read more