Big Bacon's Soul Food was an absolute 10/10 experience from start to finish. The service was beyond exceptional -- attentive, welcoming, and genuinely warm. You can tell they care about their customers. The food? Incredible. Every bite was seasoned perfectly and made with real soul. You can taste the love in it. And the dessert... mind-blowing doesn't even begin to cover it. It was hands down one of the best desserts I've ever had. I have never felt this sure about a restaurant recommendation in my life -- Big Bacon's is the real deal. I will absolutely be back. read more

Big Bacons - Catfish Entree - Seafood Near Me - Phoenix , Arizona

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I would not recommend this establishment. The owner is unprofessional, the wait times are ridiculously long, and the costumer service is trash. My friend went to the Phoenix location and after waiting a very long time for their food she asked for a refund, she was met with aggressive behavior from the staff and then called broke and a bum by the owner. I am highly disappointed in this restaurant and highly discourage visiting. read more

The food was really tasty! Got the catfish, green beans and Mac and cheese ( a little too cheesy for me). But I had to give three stars due to wait time and customer service. when you place an order at 1:00pm and told it will be ready in 45 mins and you are waiting an additional 65 mins after your time that's insane. So two hours for 4 entrees. Cannot give a quote on when the food will be ready. The young lady working the front was sweet but I cannot return based on that alone. If you do plan on attending be prepared for the long wait. read more

Big Bacons - Seafood Near Me - Phoenix , Arizona

It's a really small place but it's cute! There were 10 of us who were in desperate need of some soul food so we decided to give this place a try! They were very nice but they were out of several items. They were out of greens lobster tails, and the seafood rice. I was a little disappointed because I really wanted the fried lobster tail and the greens. I ordered the catfish and it was not that good. Hence the four stars. They fried the fish very hard to the point where it was dry. Also I don't like only cornmeal for a breading. I think it needed a little flour in there. But even if it was just the corn meal. It was fried too hard and it dried out the fish. The shrimp were very good and the mac & cheese was on point. They do not serve alcohol so it's BYOB. We ran down the street to the CVS and got some beer and coolers. Parking might be a problem, so be prepared to park in the alley. Overall, we all enjoyed ourselves and everyone else enjoyed their meals. I just did not care for my catfish. My brother loved the pot roast and my other Girlfriend really enjoyed the cabbage and the string beans. read more

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Met some friends here on a Saturday afternoon. There is really no available parking lot so you have to park in the alley or on the side street. Dining area is small but we were able to get a table for four upon arrival. There is a wait for the food since it is cooked to order which is fine, The temperature inside was very warm and made it a little uncomfortable. They have you pay after you order your food which was different for a dine restaurant. The food is served in Styrofoam containers in preparation for needing to take any leftovers. The only recommendation for this would be to line the containers with parchment paper for the fried food items. My friend had a hole iburned n her container of fried catfish that was hot. The container my sister had was also melting from her fried chicken wings and my container had imprints of the fried shrimp I had ordered. The fried shrimp were good, but I was disappointed in the portion and size The shrimp were not what I expected from what I saw on their website. There were 8 shrimp and they come with two sides. My bill was $37. The mac n cheese and fresh cut fries were excellent, but the cost of the meal was overpriced. I would have expected to pay $20-$25. I would definitely go back for the sides. read more

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Service is a no, food overpriced. Wait time to eat is actually insane. My granny can make what thy make with better servings and way better seasoning. Don't waste your time or money. read more

Truly enjoyed the catfish, mac & cheese w/green beans. Food was hot and tasty! Because the food is cooked to order, the wait time can be a little lengthy. Setting was comfortable. If you want a good home cooked meal, this is the place. read more

Stopped into Big Bacon's while visiting Arizona and I'm glad I did. This was my first time trying them out, and everything I ordered hit. I got the fried chicken wings with green beans and mac, and the whole plate was delicious and super filling. The wings were seasoned well, the mac was creamy, and the green beans had great flavor. I wasn't planning on dessert, but I was convinced to try the strawberry banana pudding -- and honestly, no regrets. Sweet, fresh, and the perfect way to end the meal. Definitely will visit next time I'm in town! read more

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The food was good the wait time however was not. The lamb was a bit overdone for my taste but the Mac and cheese and mashed potatoes were good! My boyfriend enjoyed his stuffed chicken, green beans and Mac and cheese. Overall was a good experience just wished it didn't take an hour to get our food. read more

As a fellow former Chicagoan, I came in hoping for the flavors I grew up with. Unfortunately, Big Bacons missed the mark for me. They do get a point for cooking to order, which I appreciate. I ordered the fried chicken wings with double mac and cheese as my sides. But let's talk about those wings... Every Chicagoan knows fried chicken wings = whole wings. What I got were party wings, and while I'll own that I should've asked to confirm, I did check Yelp photos beforehand and saw at least one showing whole wings. That wasn't the worst part, though. The wings looked like they were those pre-breaded and pre-frozen, and the breading was way too heavy. It was also either the heavy breading or they were jumbo-sized. Either way, I didn't enjoy them, I couldn't even eat them. Now for the bright spot: the mac and cheese was creamy, cheesy, and comforting, this side dish actually reminded me of home. That's where Big Bacons earns its second star. If I return, it'll be for the mac and cheese. But if you're looking for true Chicago-style wings, this might not be the spot. read more

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Excellent food and service. Definitely recommend for date night or family night out or even for take out

Great food! Probably the best soul food I've had in Phoenix in the 20+ years I've been here!

Horrible service and incredibly disrespectful staff. I will tell everyone to never come here if they don't want to get ripped off and insulted by the owner after waiting an hour for my food and having disrespectful wait staff on Mother's Day. Not to mention they make you prepay for your food and refuse to give a refund when you never receive your food. Insane. read more

Food was great... I like my mac n cheese a lil loose goosy... Yams whr on point... Instead of mac & cheese next time, I'll probably just try the cornbread ... 25 bucks a plate...wud of liked more food... maybe I'm being greedy? 7$- banana pudding...wud of liked more...I think it was tooo small... Server was nice but brought the digital (pay thing) a lil early... just started eating.... Didn't even finish our food yet....that was a first?? Lol ...no biggie.... Server was very young...was very nice...just needs a lil more experience.... :) Overall....2 pple=$77....$23$-tip...wud of liked a "thnx u" but by 5pm place was PACKED n she was busy...so I wasn't trippin... :) Wud luv to come bck but was pretty expensive...... Probly be back! Need to support our PEEPS read more

Big Bacons - Food was good - Seafood Near Me - Phoenix , Arizona

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Take it from a foodie, this is by far the best Soul Food in the city of Phoenix and surrounding areas! The chicken, the salmon, the porkchops are cooked to perfection. The cabbage, string beans, all the sides are freshly made with nothing but love. The host and hostess are not just kind, but the hospitality is also a draw that keeps me coming back to try something new! Don't take my word for it, try it for yourself! read more

We waited one hour and fifteen minutes for our meal. Inconsistent pricing: The Seafood Rice was listed as $14.99 on the menu, but the digital payment machine showed a price of $15.99. Similarly, the whole wings were listed as $24.99, which I asked although it's unclear I received 6 party wings, I would not have ordered party wings at that price Lack of staff knowledge: While friendly, the server wasn't adequately familiar with the menu, potentially leading to the pricing inconsistencies and impacting overall experience. read more

Big Bacons - 6 party wings - Seafood Near Me - Phoenix , Arizona

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I think this place was good. I loveddd the cabbage it was so good and flavorful! The sweet potatoes weren't my favorite but my cousin enjoyed them. The catfish was good and fried hard like I like it. I really wished they had tartar sauce because that's mandatory for fish lol but the food was good. The music was really good and the vibes were super chill. The only thing that's weird to me is that they come to your table and take your order, but you pay as soon as you order. Thats a different considering we ate in, but I'd come back when I come to town again. read more

Big Bacons - Seafood Near Me - Phoenix , Arizona

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BEST SOUL FOOD I'VE HAD IN A LONG TIME. The koolaid is so delicious and the people inside are so nice. The pork chop was so well cooked and seasoned and the catfish was delicious and perfectly cooked. $5 for a pork chop (without sides) is crazy too! Sizable portions will definitely be back. It's a crime this place only has 3.5 stars read more

First time going to this place! My dad asked me to come and try it because he saw a video on Instagram so I came, the service was great they informed me about everything in the menu even the things they did not have in that moment. The wait time was pretty long but it was definitely worth it. The food tasted absolutely phenomenal and i would gladly come here again. The environment inside the restaurant is a bit small but it give a home like environment which makes you feel comfortable. read more

Big Bacons - Candied Yams, Macaroni and Cheese, and Fried Catfish 10/10 - Seafood Near Me - Phoenix , Arizona

unprofessional and the manager is awful called me mutiple names and made me pay before I even got to sit down to order.

The food was good. I give it a 8/10. They lose 2 points for cleanliness and the customer service. I ordered the catfish with yams, Mac and cheese and cornbread. I CAN appreciate the food is fresh and real; not from a can. The corn bread was a large portion and it was goooodddd! read more

Pros: The service was really good. The team was kind. Food was delicious, ambience and renovation of the house is cute. Very seasoned. Apple Pay, cash and card accepted. Parking is meh, but our car was safe. Next time I'll sit outside. Bathrooms were clean. Cons: HOWEVER...the wait was excruciating and long. Over two hours for two plates. Then they ran out of items we ordered. I appreciate the running out, for real, that means things are good. Kool Aid-wow, sweet, cut with water. Next time we will sit outside. They take payments before they bring your food. Suggestion: order ahead even if you're dining in. Don't go hungry. Enjoy yourself and be kind. They are working as fast as they can in the back. Be gracious. Tip in cash to reduce the electronic fees. read more

Big Bacons - Catfish. cabbage and candied yams. - Seafood Near Me - Phoenix , Arizona

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First time trying this place and I wish I could say this was a five star experience, but it wasn't. I had no problem with the wait since we were a large group, that is understandable. The issue is the the last plate of food came to the table when we were getting up to leave and the restaurant did nothing to make it right when we told them we no longer wanted it. Since we had paid for the food right after ordering it, a refund would have made sense. Improvement is needed. Eating out is not just about the food, the service decides the experience. read more

Big Bacons - Catfish with garlic mashed potatoes and Mac and cheese - Seafood Near Me - Phoenix , Arizona

This spot is fire. Idc what none of these 1 star reviews are saying. They must've grew up in Snobbsdale or something and we don't want them eating here anyways The food is fire. Chef put his whole foot in it. I am addicted to this place. I come 1-2 times a week now. Yes it's a hole in the wall, all the best places are. It's cute, it's small & it's delicious. The food is well worth the wait. It all comes out fresh. read more

Big Bacons - Fried Chicken, Jerked Chicken, Macaroni and Cheese, Yams, Cabbage, String Beans - Seafood Near Me - Phoenix , Arizona

Definitely will be back ... that catfish was fire and extra crispy #doubledeliciousDivas read more

Big Bacons - Catfish - Seafood Near Me - Phoenix , Arizona

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I absolutely love this restaurant. Hands down the best soul food in AZ. Please do not consider the awful negative comments. The food is delicious, the restaurant is clean, the bathrooms are clean, and the ambiance is cute. This place is a gem we need to cherish. If you love authentic soul food with a mom/pop vibe please support them. Yes the food was not served on regular dish plates but, who literally cares their food is AMAZING. Thank you BIG BACON. Im a fan read more

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Customer service was A1, food was A1, welcoming environment, decent wait time, food A1

food horrible they microwave my mac & cheese. The jerk was cold worst food never going back they should not be open I don't know who told them they got good food, but this is not it read more

Is this a crack house? If I could give zero stars, I would. Called because we drove by & ALL the lights were off. So we called, she asked if I wanted to place an order to go & I said no we were hoping to dine in, she responded with "K" & hung up on me. She was snarky when she answered. Completely irritated that I even mentioned the lights being off which genuinely didn't even matter until the end of our interaction. We drove an hour to eat here but when we pull up & it's pitch black then get treated like shii, it's a no. read more

I am flabbergasted. I have been to this place 3 other times and had great service and food. For some reason this time only difference was my yams were not soft and delicate like all the other times. I called to get em replaced but the place was closing so I'm like can I get a replacement tomorrow then cause I'm preggo and now my meal is ruined? This sweet young lady I usually speak with apologized and said yea they are hard but we're closed. Then I speak with the manager and this lady has the audacity to just say hello, no hi how can I help, no apologies, no accountability whatsoever. Then proceeds to say well the yams aren't hard in this pan we made. Girl wtf are you saying? Idgaf about the yams in the pan, mine are hard so why tf wouldn't you just replace the yams the following day so the customer doesn't feel like they just wasted their money?? Dumb af and pissed me TF OFF. I can see now why the ratings are bad and also why black ppl get a back rep. Most black owned places are just my God RIDICULOUS! You all need training on customer service, cleanliness of the restaurant and empathy bc none of that was present when things get messed up etc. So damn disappointed now I gotta find another soul food spot cause some black ppl ruin it for others. DAMN! *UPDATE* The owner reached out and was so wonderful, handled it professionally and offered two free sides etc. So happy so I can keep going there. That's all it takes sometimes is accountability and a resolution for your customers. Thanks again to the owner read more

Delicious food good service good drinks and the waiter is polite would recommend also I don't like lobster but I had some of their lobster because it came with what I wanted it was delicious read more

Big Bacons - Some of their food called seafood rice - Seafood Near Me - Phoenix , Arizona

First time trying Big Bacon's. The food is definitely worth the wait. It's made fresh and comes out hot and is seasoned well. Their strawberry banana pudding was a nice sweet treat to wrap up the meal. The portion sizes are big so you can share or have left overs. The portion sizes and price also go well together compared to other places. The owner popped out to say hello which was a nice touch. read more

Hey y'all! I tried Big Bacons today for the first time. And I have to say that I was pleasantly impressed. i had the Lemon Butter Salmon with the Brussels sprouts and string beans. I will be going back often and they are close by the house. The service was great!!!! The ambiance was like being with family. Thank you for the experience! read more

Went there for dinner and was thoroughly disappointed we served dinner and Styrofoam and plastic service was very blank no personality. The food was sparse and it wasn't that good. I felt I was being robbed One for fine dining and instead got carryout. Spent close to $100 For carry out. Parking was not available. It was in the alley. There is no private parking 6 to 8 ounce glass of Kool-Aid was five dollars read more

I ate at Big Bacon last Friday afternoon and the food was amazin!! I had the crispy fried chicken wings piking hot with 2 sides, candied yams and fried cabbage, both were so delicious, I highly recommended this restaurant if you desire cooking like momma and grandma's. read more

The salmon was the best I've ever had, mac and cheese to die for and the brussel sprouts...OMG yum! The servers were really sweet. It was Easter and they were slammed. Wait time was a bit long, but the food was well worth the wait. We will be back to try the pot roast with garlic mash potatos soon! read more

The food was delicious. The service was good also. It was a very small place but had big flavor. I liked that everything was disposable.

This was the worst experience I've ever had going to a restaurant. It was a mom and pop restaurant whom recently opened. The my parents worked in the kitchen and the children worked doing the waitressing, taking orders. The young man was very nice and very friendly, asked if we wanted to go outside since the restaurant was packed. We asked were there misters outside, he said no. So, we opted to sit inside where he took our order. We came to the resturant because my daughter said the food was good. She had her food to go and thought that is why the wait was long. The first downfall was we were taken back because we had to pay up front. Then we were told the total was $187, I repeated three times did you say, 1 8 7 and he confirmed yes. After looking at receipt, the total was only $100.87--what a big difference. The sign said the food would be prepared fresh when ordered and the waiter confirmed. So, we figured the wait would be worth it. I've gone to other restaurants and the wait time was 30-35 minutes the food was nice and hot. So, no big deal on that. Second problem: after being there for probably a hour and a 1/2, we get the food and I was taken back because the food was brought in Styrofoam to go boxes. So, I was wondering where the plates were after a long wait we should have been eating on a real plate. Was my assumption. Third problem: after waiting an hour and a 1/2, I expected my food to be hot. The only thing that was hot was the catfish. It was hot and it was good, but the macaroni and cheese, the sweet potatoes were not hot. The Green Beans were hot. The waiter asked if we wanted to heated, we said no. Fourth and Final reason to not return: there was a couple who sat next to us, was saying they wanted to support blacked owned restaurants is reason they came. Asked our experience, my daughter told of hers the day before (above). After their food arrived we asked how their food was. And the the young lady was not happy with any of the food or its taste (wondered how you could mess up broccoli. She said salmon and garlic mashed potatoes not good). I believed she asked for butter, in hopes to make the food taste a little better. The waitress came out and told her that because she Ordered the butter There was nothing she can do, that she shouldn't have put it on potatoes. The waitress was rude and disrespectful and we were taken back. All of sudden the cook came out saying the same thing and said the butter was for the lobster ordered and she made the food salty and there she can do. Very rude and disrespectful, almost attacking the woman. Didn't come out to say; May I help you, can we take anything off bill, nothing. We were sitting there and was so taken back by the lack of respect, lack of customer service with the daughter and the cook to the customers next to us. So,we were packing up to go because we hadn't seen enough and the guest at other table and decided we were not coming back to resturant. The waitress speaking louding yelling to the guest/woman next to us behind the bar. They got up and was walking out the door. The final problem that I won't go back or recommend resturant. The cook/mother came from the kitchen screaming at the top of her lungs saying you don't holler at my daughter, just beat it, just beat it, just beat it, (and mind you the guest were already going out the door). Then the daughter came from around the bar and started arguing yelling at the lady while the cook/mom was yelling at guest while stepping towards guest. Finally, the other cook came out and put hand on cook and beckon her to back off. After that the cook apologized to us twice while cleaning table as if it wasn't their fault this got out of hand. I'm just thankful right now that no guns or anything was pulled out; that's how heated the owner I'm assuming the cook and the daughter were towards the guest while other guest were in restaurant because she didn't like the food. After I took food home and warmed it up, it was good. Never to return. The wait, the disrespect, and lack of professionalism, and then confrontation with guest; I would not recommend or go back. The place could have a go if they were professional, polite, Cut wait time down, be able to take criticism, offer an alternative if food wasn't right, not charge for food ahead of time for it doesn't allow for flexibility if a guest changed their mind. It's no for me and my family, this experience has left a bad taste in my mouth. read more

The staff is Incredibly unprofessional. The hostess argued with two customers and after they left the entire staff (about about 6 people) ran outside yelling and threatening the ladies. I have never seen such behavior at a restaurant. I love to support black owned establishments but needless to say I will never go there. read more

Terrible customer service. Didn't get a chance to eat. Very small. Surrounding area is questionable and the staff rude.