I bought a futon with wooden frame. It cost $621 and it is nice looking. The mattress is very…read moreuncomfortable. I turned it over 3 times and turned it around. It is very uncomfortable. I will use the sleeping bag again. I plan to use my memory foam mattress I got on Amazon in the near future.

We have purchased furniture, area rugs, stair runners and window treatments for our entire new home…read morefrom Rice and have not one complain. Clyde and his team are knowledgeable, helpful and courteous. The delivery guys were terrific. This is the only place I will shop for our vacation home.

Bought mattress from there good quality. Wife likes what she picked out. They have a good selection…read morenot many name brands.

My daughter was moving into an apartment in Plattsburgh and I looked up the various stores to…read morepurchase a mattress for her since we live four hours away. I chose America's Mattress and was I lucky. The owner, Larry, answered all of my questions and made some suggestions for locally trying out which type of mattress would be best. Once done, we were able to accomplish over the phone, a wonderul price and great delivery time. Once the mattress arrived on time he was a wonderful help setting everything up for her since I had to leave earlier. My daughter tried to give him a tip, but he wouldn't accept one. By the way, she loves the mattress, I felt secure that he was honest, the price was very fair, and everyone was happy. Would recommend to anyone looking to purchase a mattress. Thank you so much Larry!

We saw the Adirondack chairs lining the road in front of Woodwares when we first arrived in Vermont…read morea few years ago. After visiting several other stores and looking on-line, we settled on buying our first set of summer furnishing from Drew primarily because of their willingness to deliver and get everything set up. Since then, we only go to Woodware for outdoor furniture. Everyone who visits us comments on how great the chairs, tables, and sofas look and feel. The service is beyond accommodating. If anything is not to your satisfaction, they make the effort to correct, redirect or offer alternatives. Buying local is a key value for us and the Woodware team embodies that family focus.

I love Woodware! I make sure to stop at Woodware every time I am in Middlebury, Vermont. Sure,…read moreI'm not up there often, but I never forget to visit. I've been going there on and off for years and years and I am so happy it is still in business. I have a plethora of different objects from Woodware - from a Santa tree carving to a wooden bunny ornament to a Mbira - everything is hand crafted and as beautiful as can be. The owner is super friendly and always warmly welcomes us into the store. His father used to do most of the wood carvings, and still does a good amount, but I noticed last time I was there that some of the wood trinkets were imported. Fine by me though! You can definitely feel the amount of love and care that went into each wood product. Every piece is different in its own unique way and that is so very cool. They sell everything - wooden bowls, salad tongs, chairs, tables, wood "paintings," chopping boards, rocking chairs, etc. They also sell beds, mattresses, lamps, and other regular household items. If you are looking for a special, one of a kind gift, definitely check out Woodware!

Some honesty in dealing with customers. We were straight up about wanting delivery and take away…read moreand not a high priced mattress. Felt we were guided to the higher prices immediately then after finding a selection, we were told the company didn't deliver to our area the salesman, then tried to set up a special delivery and the charge was going to be $400. It really felt like he was going to make some money off of that delivery also left with a bad taste in our mouth.

Awful. High pressure sales. Mattress did not last and they don't back up their warranty. Stay away.read more

I would rate a 10 out of 5 stars. John and Galena are the absolute tops in customer service. We…read morebought a refurbished queen from them. They went through the options and made this recommendation, even though there was less $$ in it for the store. They even stored the mattress for us for a couple months as we were transitioning to our present home. We had an issue with the mattress. John indicated they would replace it - no cost - and drove the mattress 30 minutes to our house. Helped me drag the other mattress back down the stairs, the new mattress up the stairs, and apologized for the inconvenience. Both John and Galena epitomize service!

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

*Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

The Superstore sales person was great. The delivery and followup was not so great. We were the last…read moredelivery of the day and it was obvious that one of the delivery people was in a hurry. When they pushed the refrigerator through the doorway of our living room (the best way to bring it in) they took a chunk out of the wall casing. They assured us it would be fixed. To fit the refrigerator into the opening between our cupboards the one anxious delivery guy pushed it so hard you could hear the hardwood floor scratching. I haven't looked under the refrigerator, but there is a noticeable scratch that is in FRONT of the refrigerator. That one makes me angry every time I clean the hardwood floors. The nicer delivery guy said he would make note of it and make sure it got fixed. We never heard from them. We called the Superstore and they said there was no note, but assured us they would take care of it through their delivery service. A few weeks later we called Superstore again. Nothing happened. My husband finally fixed the gouge in the wall board himself. He is not a handyman but since it is low to the floor it is at least white like the rest of the wall board. The scratches in the wood flooring are still pretty annoying. That said, I would probably buy from them again only because the local box stores are worse.

Highly recommended. We are so happy with our purchases and could not have had a more positive…read morecustomer service experience. Mike was so helpful, knowledgeable, patient and kind. We purchased an organic mattress that is so comfortable, a beautiful locally made walnut bed frame, mattress protector and pillow. We look forward to continuing to furnish our bedrooms with more from this wonderful store. We are thrilled to have been able to shop locally for these items.

My fiancee and I bought a bed and a bed frame from the Natural Mattress Company in September and…read morehad an absolutely wonderful experience. Michael is friendly, patient, and knowledgeable. He even helped deliver our frame and mattress when it arrived. A few weeks later, I went back to buy a side-sleeper pillow and my experience was equally lovely. I highly recommend this store!