I'm impressed with the level of detail that went into this themed cabin. It's tri-level and you…read moreenter from the second floor, where there is the Jacuzzi upon entering to your left and a swing under a tree to your right. Downstairs you pass a little drawbridge with a "moat" (with water!) to a dining area with long table where the kitchenette area is, replete with ice machine, Brita pitcher, sink, mini fridge, microwave, keurig and a restroom. Upstairs is the bedroom, with a gargoyle overlooking and statue of king and queen. Some of the lights and sconces are broken or missing, the knight no longer works. We were tripping out hard when I flipped the switches by the swing and the blue lights and moat began spewing water down fountain by the kitchen. This was amazing. I was literally jumping up and down when we entered the place. I am so impressed by how cool this place is, even with the things over time that have fallen into disrepair the detail overall is nothing short of impressive. Not sure how anyone can complain about something like this. The shower head has a rainfall head, the stones in the shower, to the shape of the mirror, it was all intentional. I saw nothing "icky" in selecting the specific stone-like accoutrements to complement the theme. There's a tv in the bedroom but why would you even wanna watch tv in a castle garden? COME ON! Loved the vaulted ceilings, stained glass windows, flickering lights, ambiance - we put on Celtic music and enjoyed the peace away from the city. This isnt even our first day here I just couldn't wait to update my review. I happened to get his and her house slippers as one of the anniversary gifts for my bf and it worked out perfectly to grace our castle floors. Highly recommended!

My husband & I had a wonderful date night staying at Castlewood Cottages recently. We stayed in the…read morehaunted manor cabin. The attention to detail was beautiful & the room was sparkling clean, bed & pillows were soft. We had an amazing night stay , thank you so much!

My family and I had a great time on big bear lake. Are cabin had an ole school cabin feel with all…read morethe amenities. We loved the game room and the spa tub outside. The cabin came with pots and pans for cooking utensils and even napkins. Also nice towels and soft comfy pillows and bed spreads, big nice beds for the girls they loved that they had their own room with big nice beds. There was a nice size tv for my husband as well to watch his morning news. We made breakfast and went out for lunch and dinner. The location was amazing right off the lake and right down the street from the village and all the nice restaurants and eateries. Most of all the staff we booked with was amazing so friendly, attentive and informative. Thank you all for the hospitality. We will be back again.

Nice remote check in. The cabin/room was as described and met expectations…read more Good value for what we got. I stayed with my son for a night before we went into the woods and camped for four days.

We just booked the Gold Mountain Manor for our wedding and are so excited! Can't review that yet -…read morebut as for a hotel / weekend trip, this place is perfect. The owners are so kind, and Toni, their manager / housekeeper is lovely! The breakfast was AMAZING. Looking forward to coming back!

Just had my first ever kid-free weekend here with my girlfriends, and it was absolutely incredible!…read moreSo peaceful, relaxing, and just what we needed. It's not my first time staying here and definitely won't be my last already planning the next trip. LOVE LOVE LOVE IT!

I really enjoyed my stay and I'm going to give you the good, the bad and the between as I saw it…read more There was a lot to really enjoy but the best was the jacuzzi inside the room. It was huge and the water was always super hot and the shower was hot right when I got out of the tub. A little soap goes a very long way with bubbles, proceed with caution. The room and the spa were very clean, there was a sticker on the door with the name of the person and the date that our room was sanitized which was reassuring to me. Once inside it smelled clean and everything looked clean. I did take a bottle of Odoban and did a once over but it was during COVID paranoia. Whenever I stay anywhere I strip the bed and put on my own sheets and blanket but when tearing the bed apart our white linens were very white and clean. I read reviews about a rouge hair or two and myself having very long dark hair I find it silly that it would be a huge deal, even in the most immaculate environment one is bound to pop up, trust me, I know but I understand with COVID everyone needs to be on top of their game with cleanliness. I found the location to be really convenient, it was close to everything we wanted to do. We had several exchanges with the owner, we checked in after midnight and she was friendly and professional. Since we were both working remotely due to COVID we decided we wouod like to stay another night if they could accommodate us and she was very courteous and made the process easy and that extra night actually turned into 3 extra nights! I suppose one could find the rooms dated, I personally felt like they were cute and cozy and felt cabin like,I didn't mind the decor at all. We stayed in cabin 16, I was able to scope out 17 and has been updated recently and is more modern. They both cost the same so I would probably go with 17 it's really the best bang for your buck. Finding our cabin at night was fairly difficult if you are able to check in during the day I would definitely say do that. We eventually found our cabin, they all look the same and aren't marked terribly well. The parking is a bit tight I came straight from buying a new fairly expensive car so I had to park a few different times until I was satisfied I would avoid a door ding but that was probably new car paranoia and if you don't arrive after midnight like a dummy you'll probably have a better chance at choice parking. Once in the cabin I saw there was one of those QR codes on the wall for you to scan and when you do they offer a coupon code that can't be applied retroactively of course so I was kinda bummed by that because it only required a 3 day stay to receive the discount and we stayed over twice that long so perhaps it could have been offered. I found it online as well so before you book look online for coupon codes because they're available. I found booking straight from their website was less expensive than Expedia and the other travel sites. For the price I think this place is unbeatable. Just when you thought I was going to shut up I pop back up... I forgot to mention that one night a family checked into one of the family cabins and they were out until after 10 pm and they were loud eventually I called Cathy at the number she provides for you to call if you need anything and within 5 minutes she had sent someone to take care of the issue. I'm not sure if any of the cabins are pet friendly but I know that the one we stayed in was not and that was really the biggest issue we had. I have a 4 pound Yorkie with separation anxiety and he's grown quite accustomed to going everywhere with me so we had to hire a pet sitter and I really missed my Lil guy! I wish they allowed pets of a certain size with a deposit. Other than that I can't wait until it's time to go back. We went in the last week of April for my birthday and the weather was perfect. Not too cold but you still definitely get that mountain experience and since it's the off season everything is very affordable. Remember to look for that coupon code online and to book through their direct website and the price is unreal.

Horrible experience. Won't be back. Reserved one room upstairs with a patio/balcony. Was given a…read moreroom on the street with a narrow 4 steps to the cabin. No porch or anything. We complained and was told that they had the right to change us. It's not in their written policies anywhere. This room was substandard, especially to the one we actually booked. The mini blind were threaded, broken and dirty the table was beat up and not stable, the cost rack was in front of the window. And was not stable to move plus that was the only place to hang clothing. No drawers The mini sofa at the end of the bed was torn and poked your behind if you sat on it. Everything is done by text message, yet conflicts aren't resolved. It was our ;9 wedding anniversary. We were deeply dissapointed after reading other's posit reviews. We won't be back

This beautiful property offers exceptional accommodations in beautiful Big Bear Lake, CA. The…read moreproperty is immediately adjacent to the Village, providing guests with convenient access to quaint shops, restaurants, and more, as well as close proximity to Snow Valley and Bear Mountain ski resorts. The Club is the perfect home base for your next Big Bear vacation. Guests will enjoy spacious, full kitchens. Prepare a nice breakfast and watch the snow fall from your private balcony. One truly feels like they are in a Hallmark movie at this resort. It's very charming. Guest rooms are spacious and provide ample room for you and your crew to stretch out. The rooms are furnished in a rustic, mountain style, apropos the setting. Turn on the fireplace with a simple flip of the switch and curl up by the fire. The property also features a year round heated pool and hot tub. Imagine taking a dip while the snow is falling down-spectacular! The clubhouse also includes the fitness center. Guests will find cardio equipment, free weights, and a combination pulley machine. Be sure to grab an espresso or hot chocolate from the lobby up until 2PM daily. The Club offers exceptional, spacious quality and great value. Make it your den for your next trip to Big Bear.

Love the space in mountain. It is one of the best in Bluegreen. Two bed rooms apartments each with…read moreking size bed. The apartment has designated cover garage with direct access to main building. Elevator is available in the building for convenience. The apartment has small balcony for the view to the lake. The bedroom has two big and two small pillows with different firmness. The bathroom has bath tub you can enjoy your bath. Standing shower also available. Living room and kitchen are connected and look like big room for activity. Club house is available for visit. Community is gated without security guards. It is walking distance to town from it location.

Melia left my kids stranded and wouldn't let them into the place. She said it was "regulations"…read morebecause the booking was in my name. I suggested to her to give me a refund and let my adult son rebook it in his name so the rules are met. They were already there! She didn't even respond! She kept my money and the kids had nowhere to stay!

Snuggle Bear Cabin...there are only positive things I can say about this deeply wonderful and…read morerelaxing cabin. What I noticed about the location of this cabin was that it was further away from the heavy tourist areas but close enough to grocery stores, restaurants and shops. So if you are looking for peace and quiet this is the perfect getaway from the everyday stresses of life. This cabin includes a living room with a cute fireplace, a small but full kitchen with a eating area, full bathroom (water pressure is good and it heats up pretty quickly), a bedroom with a closet, access to the backyard, a front porch and a cozy loft with a flatscreen TV that I didn't touch once. I was primarily there solo to detox from the busy life of Los Angeles and not to ski since I was there beginning of May. Snuggle Bear Cabin had everything I needed to detox. I laid out my yoga mat and meditation pillow upstairs in the loft and it had an inviting view of tall trees out the window. It was a perfect environment to reflect on life, letting all creative juices flow, read and write. The solitude was exceptionally welcome. The final full day that I was there, my boyfriend came up to join me. And really...all we did was snuggle. I highly recommend this beautiful cabin for anyone to deeply relax and enjoy the natural wonders of Big Bear. Thank you, Melia, for his wonderful experience.

I'm having so much fun in big bear. This cabin is exactly…read morewhat I was looking for. . I DO NOT like old cabins, and this blew me away. I would say it is Industrial Rustic kinda hipster looking. . Everything is basically brand new, and the view is possibly the best view I have ever seen. I can see the lake, the slopes, and other cabins. And it is very close to the slope and the golf course. . about a mile away from the village. We went to el jacalito (i recommend the Cadillac margaritas). We are cooking carne asada on the new grill on the amazing balcony. . Seriously view is to die for! I definitely give a thumbs up!

This was by far the best surprise I was able to give my parents for their birthdays last weekend…read more From the tastefully selected decor to THAT spectacular view, we were in straight up luxury. If you need a place that can sleep many friends and family and also want something more than the traditional cabin feel, this is your place. Eagle Peak Cabin is atop and secluded enough for privacy, but also only 10 minutes away from downtown, the convention, and all that Big Bear has to offer. We've been spoiled and can't imagine staying anywhere else when we're in town!

We stayed here in July of 2025 in room 316 (King Suite Jetted Tub High Floor Balcony). As others…read morementioned, there seems to be a general issue with their AC however, our suite had an additional in room AC unit which worked pretty well even though we did have to leave the windows open for a few hours in the evening to cool down the room. This particular room was well appointed with 2.5 bathrooms, a large living room and 3 balconies. The hotel, the furniture and everything around is old - as in 20+ years old by the looks of it. The living room TV was newer but very small for the size of the room. I'm giving this place 4 stars because the staff is great and even though the property is outdated it is reasonably priced for Southern California particularly being the only true hotel in Big Bear.

Great location, clean and wonderful hospitality. Those are…read morepluses. One big minus, there is no AC, so the room gets super hot and stuffy. Hotel doesnt disclose this important tidbit until you're checking in, when it's too late to back out. They suggested I open the window for "fresh mountain air", but failed to mention the window has a security feature where it only opens one inch. If you book here, get a balcony and at a minimum ask if the AC is up and running.

Love this company! We booked the most amazing cabin in 2023 and are heading back again, of course…read morebooking through them. The entire process is seamless and the team is so pleasant to work with, especially Ally. Ally truly goes above and beyond. She's incredibly informative, thoughtful, and makes sure you have all the intel you need before your trip. She even shared helpful local resources like bensweather.com for updates from their local meteorologist and pointed me to where to check road conditions, then followed up with an email including everything to make it easy. She also gave the best cabin recommendations tailored to what we were looking for. You can just tell she genuinely loves helping people. She makes you feel less like a customer and more like family. Pro tip: it's way more affordable to book directly through them than through Airbnb or other third party sites. Highly recommend!

I had an amazing experience with Ally and Ernesto at Destination Big Bear. I was in a really…read morestressful situation after I lost my ID at an Airbnb, and they went above and beyond to help me navigate everything. They were patient, professional, and genuinely cared about making sure I was okay and taken care of. What could've been a nightmare turned into a smooth experience because of their help. I'm so grateful for their help and highly recommend Destination Big Bear -- especially Ally and Ernesto. True customer service like this is rare. Thank you both so much!

If I could rate it a 10 out of 10 I would. This is your home away from home get away. Guarantee…read moresafety and comfort and ease of access. Also so many on property amenities and activities that can keep your family busy. At the time of our visit, the winter blizzard just had passed and left the property with tons of inches of snow. Never had to leave the property for snow play. All for free. CONCERNS PRIOR: booked through booking.com and was afraid of bad service or last minute cancellations by the resort as said by previous reviewers. SERVICE: 5/5 Welcoming and friendly COMFORT: 5/5 Beds including the murphy bed was comfortable IN ROOM AMENITIES: 5/5 Full kitchen, with plates, utensils, cookware, fridge with freezer, oven, microwave, and basic seasonings (salt, pepper, chili flakes etc). No rice cooker though. Washer and dryer, private outdoor propane grill. Hair dryer and extra toilet paper and tissues, trash baggies. Even your own dustpan, broom, vacuum. CONS: Sensitive smoke detector. Sets off instantly when cooking in the kitchen. Heard the other nearby neighbors alarm go off too. Bobby the maintenance guy was so kind and let us know that it wasn't uncommon to go off. Made us feel better as it was embarrassing loud and frequent. SUGGESTIONS FOR IMPROVEMENT: gets cold in big bear despite the room heater. Would love to see the resort include disposable house footwear/hotel slip ons for walking in the unit. And a freezer in their little shop for frozen snacks/ice cream for last minute sweet cravings. Would I stay here again? 100%. Also, if you're staying on the bottom unit, it is common to hear the above units foot steps. Luckily it wasn't that bad.

Rude. I've been a member for over 15 years and NEVER had I had an experience this bad…read more Left me wondering if the receptionist was simply racist (I'm Hispanic). I can't imagine that WorldMark would hire someone that was simply rude to everyone.