I really enjoyed this tour! Mario was very knowledgeable about the town and valleys nearby. His…read morego-pro took AMAZING pictures of us throughout the entire trip and he even offered to take a few for us once we biked to the lake. The tour was really tailored to our fitness level. Mario cut out a few of the hills once he noticed we weren't really use to the mountain elevation. Once we finished he gave us great recommendations for places to eat and other things to do around town. Overall 10/10! This was definitely an experience that I'll do again.

We took a two hour tour and it went by like a flash. Our guide, Mario, had such an incredible…read morewealth of knowledge about the area and we saw parts of Big Bear we would have never thought to look! We recommend this tour to everyone!

We stayed at the Big Bear Ski Chalet for my 35th birthday and loved it! Shortest walking distance…read morewe have experienced in Big Bear in the last 4 years I have planned this trip. The place was beautiful and I highly recommend this house for any group/family. It has a huge common area and loft for everyone to relax and a superb hot tub to help out your muscles after a long day on the mountain. The Cons: - Can't get the address until you are up in the mountains. I can only guess that this is the way Gary has always done things and he isn't comfortable with updating the process. He likes for you to call him along your drive up so that he can meet you, then personally take you to the cabin. It's easy enough, but made it where I had to communicate with the rest of my group after we got up there. Good thing we all ended up get cell service (something that has been a problem before). - Beds aren't that comfortable, but better than a lot of other places we had previously rented. - Ants, make sure that you keep your food in the fridge or zip lock bags. One thing to consider is that you have to pay the deposit upon arrival. They did return the fee to me just after the 2 weeks they promised, but it could be a problem if someone doesn't have a traditional credit card. This is the first time I have had to pay it up front. Otherwise, the house was awesome and Gary was very easy to work with. They even gave us a break on the linen rental and weeknight stay!

Review for CMVR's The Getaway Property:…read more For my 30th birthday party I had hoped to go camping deep in the National Forest. However, convincing a group of my (less outdoors-oriented) friends to chip in and commit to living in a tent for three days was a hefty proposition. So I found the middle ground and decided to rent a large cabin in Big Bear on the mountain. The Getaway was spectacular! When we arrived Gary (the owner) met me to give us a tour of the property and explain all the amenities. First things first- Gary had made sure the hot-tub was serviced and in top shape the day we arrived. That means all the chemicals had been changed, the jets had been checked, and the heating elements were fully functional. I mention this first for two reasons: 1) I've been relayed multiple stories of friends renting cabins and being promised hot tubs, only to arrive to a non-functional spa; and 2) The hot tub was the hit of the party! It can accommodate 4 full-size adults at a time and is covered from direct sunlight and rain. I bring up the rain because my group had the luck to arrive on a weekend of rain and thunderstorms (good thing we weren't deep in the National Forest!). However, the rain didn't spoil our trip in the slightest. We were able to do two days of rain hikes (with ponchos) that were a nice change-up from the usual Southern California climate (you really can't complain about the rain when it only happens two weeks a year). The rain kept us cool and hydrated, and the fresh, wet air through the trees was a refreshing break from the smells cooking on asphalt back in LA. We were a group of 10 and we were never wanting for amenities during our trip. Because of the rain we decided to spend our nights inside, though we cooked each meal on the unit's propane grill. The propane tank was filled and ready-to-go when we arrived, and the grill itself had enough space to cook for all ten people at once, plus room for extras. The game room was also a big hit. There was a bumper pool table and most importantly: foosball. Now I've never been a huge foosball guy (it's an expensive game to play in bars, always trading in your dollars for quarters) but I immediately became a huge fan of the game after being able to play on our own table. We did tournaments and teams and a round-robin with seeding... It was an unexpectedly amazing addition to the cabin's amenities. I guarantee that half the men of the party were in that room 40% of our stay. As per lodging, there were three really large, really well-decorated bedrooms on the bottom floor that I delegated to couples. Every couple was very happy with their sleeping arrangements. On the top floor is a master bedroom with an adjacent 1/2 bedroom with bunk beds. I gave the top floor to the single gentlemen of the group and they were all very happy with their quarters and the proximity to the game room. All-in-all we had a wonderful time at The Getaway, weather included. We would have like to spend more time at the lake (5 minutes away by car) but because of the thunder and lightning we didn't want to risk it. However, the Vons (also 5 minutes away) was there to provide everything we needed for the weekend, from food to grill to supplies for the hike to paper towels and condiments. We spent our weekend hiking during the days, relaxing in the hot tub and game rooms in the afternoon, and grilling and playing cards in the evening. There was ample room for everyone to sit and eat together (we wished we could have put the outdoor balcony bar to more use!) and no one felt excluded from the festivities due to space. I would highly recommend a stay at the Getaway! Everyone in my group left feeling happy and fulfilled, and for the price it just can't be beat! The summer-time 3-night deal (we stayed three nights at the same cost or less than the cost of most cabins for two nights!) is out of this world. Thanks again, Gary and Karen, for sharing your home!

4+ My recent visit in early 2/2026 was the first time I've been to area in over a decade and this…read morewas my second snowboarding excursion in the last decade as well...so I was a bit rusty. I spent my morning over at Snow Summit to get runs in and shake off the cobwebs. I had a free day during the week and drove up in the morning by myself. The cast that I purchased you access to both this part and Snow Summit so I had to at least get a few runs in here after lunch. There was free parking that was easy to find and gear up at. Like the other park, I feel like some of the trails and lifts were shunt down for the day. No biggie. It was not crowded at all. I don't have any scientific basis for this, but it feels like this park has a few more obstacles or is more friendly to some of the more seasoned folks that come through. Overall, my experience was pleasant. Even though I didn't spend a lot of time here since my body started getting tired. A fun park that isn't too far for people in the LA or SoCal area. Definitely a good experience when the park isn't crowded.

When you're heading up to Big Bear during the week where it has a lot of snow you know your in for…read moremadness. My son wanted to go tubing, which I was not opposed to so you book online the night before and lock your spot in. It's about $56 per person to tube which is a little steep but then again we're in the mountains so you pay for everything. Parking for the hill, getting to the hill, navigating the chaos on the hill. All the above is a mission on its own. Be prepared to wait, to walk, and to deal with the craziness. The employees they are cool, just overworked and I feel like there needs to be more than to navigate through the BS. Fun little place to go tubing and the run is pretty cool. Just be prepared to pay and struggle with the parking situation. Hire more people guys probably help you guys out tremendously.

Five stars is the LEAST we can give this property & it's owners/property managers & I'm going to…read moretell you why. This is our THIRD time in four years staying here & there isn't a vacation getaway we'd rather stay at. Vacation 1: Our honeymoon! My wife & I stayed at the Treehouse for six nights & it couldn't have been a more romantic trip. From two complimentary wine baskets to recommendations on the best places to eat & hike, we truly felt welcome & special. Vacation 2: Ringing in the New Year. After our honeymoon, we raved about this place so much we made all of our family jealous. Right after the new year, ten of us came up for another six nights of skiing & snowboarding. The wolves at the zoo would howl at night & there was never a dull moment. Vacation 3: I'm leaving for deployment soon (Navy) & we decided to bring us & our three little ones to our favorite getaway. Only two nights, but everything is perfect. Can't beat eggs & bacon in those cast iron skillets! Bottom line, if you're looking for an incredible vacation up in the mountains, bring the entire family & stay at The Treehouse on Aspen. Cheers, Jay & Chelsi

UPDATE - The ability to view reviews in back up, if you want to invest in the time to read the…read morethread, do so. As I have said before, this review has always strictly been about the experience of the lack of customer service from the property manager, NOT the condition of the cabin. POST FROM - The Treehouse on Aspen Facebook: The Treehouse on Aspen has been the victim of bullies. A group of renters who rented online for OCTOBER somehow, showed up in January. When shown the online reservation form, they insisted that they never stayed at the cabin in October. A call to the housekeeper determined that no one had come on the weekend they had reserved. Unfortunately, the Treehouse was already rented for the weekend they showed up for as it is a very popular rental. A sheriff was called to remove the disgruntled non-renters from the property and protect the current renters. A full refund was given to the non-renters even though under the terms of agreement that was not necessary. The owners also personally contacted the person who made the booking, hoping to ease the situation that could have been a simple mistake when they booked online. Instead, the person who booked the cabin refused to speak with the owners, and the friends have launched an online bullying campaign against the Treehouse. On Yelp,on Facebook, and on their personal pages they are attempting to ruin the reputation of a house they have never stayed in and the owners with whom they refused to talk to. It is a shame that some choose to use the power of the Internet to bully, harass, and otherwise defame innocent parties. We are currently investigating whether this can be pursued legally for slander as we do have their October reservation, and none for January. I do wish to thank all of those who have been our guests and enjoyed the Treehouse. I'm sorry that any of you have to be subjected to the immaturity, vindictiveness, and spite of an unfortunate group of people who have chosen to turn a mistake into a vendetta rather than work with the owners to resolve it. I have decided to put the Reviews back on for the benefit of those who actually stayed in our cabin, and hope that they do not become even more vulgar. No matter what issues they may have had with the property manager, their refusal to speak with the owners who only wanted to make things better and destroy the business of said owners, is extremely sad and speaks volumes of their own character. Thank you all for all the good times with the Treehouse! ****MY RESPONSE The power of social media - I normally don't drag things out, but because the property manager herself posted with her personal profile lacking empathy of the situation (plus the donut comment? - see review and thread) and still defending her behavior - it just isn't right. Yes it did result to anger, yes it did make our blood boil, it's like dealing with a bigot who just DOESN'T get it, now we're "bullies" because we posted an HONEST review from OUR perspective - welcome to the internet, don't get in it unless you're ready to handle the good and the bad. Negative honest reviews online are not equal to online bullying. Majority of people from our group stayed in that cabin in 2012 so in fact we have stayed in that lovely spacious cabin, that's why we were extremely disappointed with the mistake. Disgruntled- we weren't "disgruntled" until the property manager drove off. Think about it, you're trying to figure out what happened in the situation, and the person you have to work with on this decides to angrily drive away? How would you feel? Glad Sherif Brandon was there to mediate the situation. Slander? We're not lying, we never said the house was bad, we never said the house was dirty, unlivable, etc. My review is purely on the experience that we had with said property manager. I only brought this to Yelp because the our reviews were deleted, as a consumer, I feel everyone should know both good and bad experiences. It seems to be that they NEVER received a negative comment until now and clearly don't know how to go about properly handling it. Our refusal to speak only occurred after we were literally insulted by the property manager via social media. This has been the most exhausting thread I've ever been involved with, but I guess what's done is done and some people just refuse to recognize personal opinions and experiences. Mericuh.

We had such an amazing experience doing the Intermediate Jeep Off-Road Tour! Our group of 6 had two…read moreJeeps (a two-door and a four-door), and everything was organized and smooth from start to finish. Our guide, Conner, was fantastic. He was incredibly knowledgeable about both the area and the Jeeps we were driving, and he was so patient while we learned, switched drivers, and got comfortable on the trails. He also took AMAZING photos for us throughout the experience, which made the trip even more memorable. This company has consistently been great. We actually did a tour with them 3 years ago, and it was such a fun and memorable experience that we knew we had to come back again. Highly recommend for anyone wanting a fun adventure with great guides and beautiful views!

OMG!!!! SO FUN!!!! I cannot recommend the tourzilla high enough! We did the Halloween themed one…read morewhere we were shooting zombies, and WOW so much fun! I haven't laughed that hard in so long. The music, vibes, and hospitality was beyond worth it! 10/10

4 Seasons of Fun - Our 3-day stay at this cabin in Big Bear…read more Our goal was to spend 3 relaxing, fun-filled days in Big Bear where we could enjoy the sunny outdoors and 'chillax' in the comfortable INDOORS. That's exactly what our group experienced when we found ourselves in this beautiful, rustic mountain dwelling of a cabin that fulfilled --and exceeded-- our needs and expectations! Upon arrival, the first thing we noticed was the long wooden patio that ran across and around the cabin. Upon entering the log home, we were pleasantly surprised at HOW SPACIOUS the place was, with its open concept layout. The huge living room area has several sofas, a fireplace, a xmas tree (!), a flat screen TV. There is 1 large, spacious master bedroom w a large connecting 2-sink bathroom and shower. There are 2 other bedrooms (w/twin, full, and bunk beds) and 1 bathroom in the hallway with a huge bath/shower. All bathroom fixtures are modern and even stylish. The kitchen area is wide and open. As the designated cook for our first dinner there, I was especially intrigued to find such a well-stocked kitchen --not just with the standard glasses, dishes & utensils --but with plenty of pots/pans, cooking tools, bowls, appliances, cleaning supplies -even spices! The modern oven/stove and the huge modern refrigerator/freezer were a saving grace. I was able to make my spaghetti dinner quickly, made a big salad and baked some garlic toast simultaneously. It was a huge success and cleanup was super easy, like being at home. The décor is nice and rustic, with plenty of bears and pinecones to remind you, in case you'd forgotten, that you woke up in Big Bear. The place was VERY clean, the water pressure was great -- the cool was cool and the hot was hot. The beds and pillows were clean and comfortable. It's so nice and peaceful there...on our first night, we heard some munching sound outside our bedroom window. We suspected it was a possum nibbling on something...it was just so quiet outside at night, we slept great!! There is just one thing that -if it were left up to me to change--are the chairs in the dining table which, we found too bulky and heavy with its too-thick legs; the children in our group could not use them very well. But everything else....the Wi-fi, the waterfall spa....we spent much of our 3 days actually living and chillaxing in the cabin...and we could not be happier! Overall, we had such a FANTASTIC time at this cabin!! We were 3 small families and, never once, did it feel like we were in each other's way. We all said we couldn't wait to do it again! Thanks for allowing us to stay! -Maria Cohn and Mario Martinez --with Leo Martinez

5 Kern's Cabin (Kabin on confirmation): The showers did not work correctly, the fixtures are…read morebroken and the water was scolding hot or freezing cold, not to mention plumbed the wrong way so hot is really cold and cold is really hot. This is super dangerous and luckily my youngest daughter did not get burned. There is no reason to allow your water heater to pump out scolding hot water, that is a simple adjustment. Fan in the bathroom is broken upstairs so to get air flow from a shower, you need to open the window which is in direct view of the neighbors living space. How the cleaning service does not notice this is confusing. The towels in the bathrooms are literally rags, all mixed matched, some with holes and super thin. Just a bit odd when you need 4 towels to dry off. The kitchen did not have a decent quality or array of items needed. The dishwasher had a rubber band holding the utensil tray on. The fireplace/living room was why we choose this location so that was as expected. The lingering Christmas decorations were a bit odd but with the overall quality of the property, it makes me think the property is just not either rented often or maintained. And last but not least, while we stayed for 2 nights, keep in mind we were out and about all day, a critter chewed all the wiring in our engine. It definitely was at this cabin since our engine light went on when we were departing on our last day. We assumed it was a faulty sensor since my car is new but as it turns out, $1,067 later, something ate through our engine while it was parked at the unit. And, that $1,067 may not fix it. If it doesn't work, the dealership told me they would need to replace this entire section. I did not bother to ask how much that was going to be. There are signs all over reminding you to not feed critters and you can not use their city issued trash receptacles. They want you to take the trash with you to this local dump which for this cabin, was in a convenient location. Not a big deal they want you to take the trash, but I am assuming the critter issue is a much bigger problem. We also opted to have the trip insurance just in case of weather. Although they cover a wide array of random things, the one thing they have listed as being not covered is.......VERMIN. I notified the management and they responded with a we will look into it. Does anyone else notice there are only 5 star reviews on their Big Bear Cabin website? Good thing we have other options on google & yelp to make a review!

I would never stay with this company again. I rented through Air Bnb. First off, the only reason i…read moreleave this review is to warn fellow renters. Take pictures of the cabin when you arrive and when you leave. The condition of the cabin was OK and i had no major issues during my stay. My problems started two days after i got home. I received a request from the booking agent for $500! The message read: 'Thank you for taking care of the deck repair. Michelle' I responded immediately asking what had happened and that i was unaware of any issues while renting. I feel like this type of communication was rude and absolutely presumptuous that i caused the damage. You see, i went to Big Bear when everything was covered in snow. It had been covered for the last weeks from a previous snowfall, and the snow had not melted yet. When i arrived at my cabin, it was completely covered - including the deck. We were not able to use the deck for this reason. Obviously the rental company did not shovel the snow in between renters. There was no further response from her and she escalated the issue to the AirBnb team. There was no dialogue or attempt to speak with me regarding this, which I believe would have deescalated the situation because i attached a picture clearly showing that the deck was covered in snow/ice. It did not snow while we were there - this was obviously from previous snowfall. The damage pictures she sent looked like a burn marks on the deck. Those burn mark pictures were soaked in snow melt and ice. Obviously this could not have been done by me i my picture shows the deck covered in snow. Till today, after escalating the issue the rental company has not followed up with myself or AirBnb. It is unprofessional and unnecessary to work with your customers this way. This company turned my great vacation into anxiety when i came home. I would never rent with them again. Be professional, do you diligence and don't accuse your renters of damage because you don't adequately check your properties in between rentals. -Renee

The team at city concierge has helped us with mammoth lodging and services multiple years. Awesome…read moresupport and lots of extras and discounts available. Will use them again.