Cancel

Open app

Search

Big Blue Swim School

4.0 (6 reviews)
Closed 12:30 pm - 8:00 PM
Updated 2 weeks ago

Services - Big Blue Swim School

Big Blue Swim School Photos

Recommended Reviews - Big Blue Swim School

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 months ago

Business owner information

Photo of Rachael R.

Rachael R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Rachael R.

Rachael R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

The coaches are professional and the service is good. The app is very friendly to use, especially rescheduling lessons

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Clean facility as it's newer. Very friendly staff. We just started to go this month and so far so good.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Big Blue Swim School

Goldfish Swim School

Goldfish Swim School

4.2
(36 reviews)
4.1 mi

My son went here for 2 or 3 months. We liked the time that was available for lessons and there was…read morealways plenty of seats available. The atmosphere is good and the staff is nice but our son made no progress. He struggled to separate and there was no guidance on what to do or attempts to assist weren't initiated until more than half of the session was over. In his brief time in junior 1, all our kid did was throw things in the water, shimmy the wall, and splash at the instructor. There was one day we had an elmhurst sub and that's when we saw our kid actually practicing kicking and back floating.. so we left shortly after that to go to the elmhurst location.

Went to check out Goldfish Naperville after receiving an email about their "FREE family-focused…read moreevent from 2-5 PM TODAY." We arrived at 4 PM with our baby, only to be told the pool was closing at 4:15 PM. That important detail was nowhere in the email. Apparently there were signs posted at the facility, but this was only our second time there, so that didn't help much. What made the experience worse was the cold, dismissive attitude from one of the front desk employees and the manager who wrote the email. There was little accountability and no real empathy for the effort it takes to time naps, feedings, and get a baby out the door for an event like this. Our daughter was so excited when we walked in and then promptly heartbroken as we walked back out. It's hard disappointing your kid, but it's even harder when it could've been avoided with clearer communication and a little compassion. Mistakes happen, but a sincere apology and some understanding would have gone a long way.

Photos
Goldfish Swim School
Goldfish Swim School
Goldfish Swim School

See all

Goldfish Swim School - Plainfield

Goldfish Swim School - Plainfield

3.6
(28 reviews)
7.7 mi

My 3 year old daughter has been taking swim lessons at Goldfish since she was 9 months old and…read moreabsolutely loves it! She looks forward to it every week. We've had several different swim instructors over the years and most have them have been great. She currently is in Fiona's class and she is amazing with the kids! You can tell she sincerely loves what she does and my daughter has made so much progress since joining her class.

My experience at Goldfish Swim School in Plainfield was extremely disappointing and racially…read moreinsensitive. After my daughter's swim class 6/26 the manager, Michael, approached me on the pool deck in front of other families & children to accuse her of being "mean" to another child and allegedly using a curse word -- based solely on another child's word, without any investigation or proper handling. My daughter was and IS the only Black child in the class, and it felt clear that she was singled out and blamed without consideration for her side. I asked my daughter on the pool deck, and in the changing room what happened. She is 6 years old and a complete sweet heart who's mean to no one. She let me know that she did not say a bad word and that she only told the girl her and her board were to close to her and to move. Fine. After that we went into Michael's office to speak to him again before leaving because I wanted a better understanding of the situation. Michael tells me the same thing again that my daughter said a bad word and it seems like it was the "A" word and the girl "didn't want to repeat it" to really let us know what that word is, mind you on the pool deck he said she said a bad word but in his office it was she said the A word. he then goes on to say that the girl said my daughter said she was to close and said to move which my daughter said she did say. Later, Michael even admitted that the kids were too close to one another and were all frustrated -- yet mine was the only child held accountable. The way this was handled was completely unprofessional, dismissive, and racially biased. There was no investigation done whatsoever just blame the only black kid in class because that makes sense to do. If your child is a minority, I strongly urge you to be cautious about sending them here. They deserve to feel safe and respected -- not unfairly targeted or humiliated in public.

Photos
Goldfish Swim School - Plainfield
Goldfish Swim School - Plainfield
Goldfish Swim School - Plainfield

See all

Big Blue Swim School - swimminglessons - Updated July 2026

Loading...
Loading...
Loading...