The food is pretty good, and honestly that is the only reason why we continuously visited in hopes that one day the service would be there. The service is absolutely not good! There is one waitress there who is decent but beyond that they are worthless. Today during our visit I was tired of not saying anything so I did. Spoke to a manager who informed me that they have spoken to their higher ups and told them change needs to happen. Unfortunately it seems like seem like Big City Wings cares more about money than good service. Also seems like most of the staff were more concerned with socializing or on their phones or no where to be found. Big City Wings will no longer have our business and when I talk to people I know I will make sure to tell them about my experiences and urge them to use their better judgement. read more

As someone who eats wings, the wing sauces taste different than other restaurants. Asked for spicy ranch lemon pepper and buffalo medium, they were not spicy. The sauces felt watered down. Also, we were not greeted when we arrived and left the restaurant. read more

Big City Wings - Buffalo medium, chipotle bbq, spicy ranch lemon pepper, Large Waffle Fries - Chicken Wings Near Me - Katy, Texas

Great food and service Amanda and Joe were amazing super friendly with the service and the food ??? Damn good ! read more

Big City Wings - Mango habanero!! Great food and service - Chicken Wings Near Me - Katy, Texas

Wings are definitely great. Customer service always great definitely coming back. It's always pretty busy but I would still recommend.

Sam the ceo is doing horrible shhhhhhty job. Manager no greet , cleaning table , don't communicate. , other people got served after we came in. Will never return to any of your chain. read more

Sorry but I spent a lot of money on my order just to receive feathers on my wings.Can't do the feathers hidden under the sauce. I threw the order away in my trash can. read more

My wings were really good! I went on $5 Rita night & honestly my margarita was kinda nasty. It had like this certain type of taste i have never tasted nothing like that before. The service was bad, we kept having to ask her waiter to get us a Togo box, she walked past her atleast 10 times. She brought our ticket & never got me a Togo box , i eventually just wrapped my chicken & left cause we had already been waiting over 30 mins for her to just bring the ticket and the Togo. read more

My wife sends me here like three times a week for takeout, so the food is a plus. The GameDay atmosphere is excellent! Shout out to Kris for A1 service. read more

Absolutely the best BCW i've been to, Rylee was my server and she was amazing! Always on time with drinks and food, was super nice and efficient. The food was fresh and delicious. I would definitely recommen! read more

Odd vibes from the beginning. Not sure what his title is (maybe manager or supervisor) was standing at the podium (there was about 8-10 tables occupied so not busy at all) and didn't even acknowledge us or the group in front of us. He eventually sat the group before us, walked back to the podium, again not saying a word or even looking at us (about 10 more seconds I was ready to walk out) he then looks up and asks "how many" instead of greeting us or straight up saying "I'm so sorry folks, I'm still trying to get my bearings or anything at all for that matter that would excuse his lack of welcome. We get seated, the server came by and said they didn't have a beer that was on the menu "because the menu is for all locations and not specific to this location" I then asked just a couple simple questions about the some items on the menu and she really didn't know. No problem, it's a fairly new location, new staff, new menu to learn=no problem I completely understand. Our appetizer came out less than a minute before our wings and fries did and my beer finally got to the table after the food was brought out. To say the food was mediocre is an understatement. Maybe the location in Cinco is better, but it's fair to say with all the other amazing restaurants in Katy I definitely won't be back. Waste of $80. read more

My experience dining in was great. Myranda was awesome and attentive. Even the playlist was nice. I tried Spicy Ranch Lemon pepper wings for the first time and loved them. I ordered extra to take Togo. Imagine my surprise when I was letting my brother sample them and he said they were regular lemon pepper!!! No problem. It was probably a mix up in the kitchen. I wasn't too far so I went back to the restaurant to request an exchange. The young man took my wings and surprisingly returned 20 seconds later. I thought they had some extra in the back. I opened the container in my car and discovered he just dumped some seasoning powder on top of MY wings I was returning. Normally, they would provide you with fresh wings. That's what I anticipated especially since I paid $9+ for 5 wings. I have been trying to call to speak with the manager at no avail. I am highly disappointed and frustrated. Such a good experience ruined. read more

Big City Wings - The "redone" spicy ranch lemon pepper wings - Chicken Wings Near Me - Katy, Texas

Love this place. Food is amazing, drinks are nice and cold, and the deals! Suck a great place to stop by for food and drinks. They have TVs in every corner so you can watch your favorite sports. Lauren and Lori were amazing. Great customer service. I would recommend this place to everyone. The one thing I would recommend is that they add the UFC fights! You know ppl want to stop by a bar to watch the fights on a Saturday night. This place would be the perfect place to watch them! read more

Delicious food and amazing service!!! Everyone is so friendly and checks on you often. Got the spicy bbq, spicy ranch lemon pepper, and mango habanero with waffle fries. Also fried Oreos which was scrumptious! Double boneless wings Thursday also amazing! read more

Big City Wings - Got the spicy bbq, spicy ranch lemon pepper, and mango habanero with waffle fries. Also fried Oreos - Chicken Wings Near Me - Katy, Texas

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We waited for 20 minutes on a Tuesday night, when It wasn't busy at all, and we didn't even have a server look at us, this is absolutely ridiculous, we left and will not be coming back to this unprofessional establishment. read more

We went for the chicken special and ended up for the $8 Burger special. Man it was good. Several choices of different burgers with different buns/breads and choices of fries. All for 8 bucks. I can't get a $8 meal at any fast food like this!! I had the bacon avocado Swiss burger with sweet sourdough bun and tator tots!!! read more

Subpar in almost every way. Highest prices of any wing restaurant or sports bar. Good was not as good as most sports bars, just meh at best. And we went to watch the college bowl games and all of the TV's were muted and they were playing loud music instead. Honestly, at the end of it all, it was just a poor experience and none of the good impressed in any way. Service was friendly and the restaurant was clean. That is really the only up side of our experience. read more

I love big city wings so much ! So I'm a huge salad lover, And I tried their salad one night and oomgggg are there salads the best. You definitely get what your pay for they don't call y'all big city wings for nothing ! Also I never review any places but I had to review this place keep it up! read more

Food was really good but a bit pricey for the portion size. The specials can make it worth the trip.

way over crowded definitely over capacity limit. my thighs were smashed into the people sitting next to me!!! awful ambiance! the ambiance was unexsistent thats how bad this place was crammed!!got several orders wrong. rude waitress she hated me and showed it. took like a entire hour for my food to come out!!! randomly decided to turn up whatever game was on louder than everything and everyone in the restaurant i couldn't hear the person across from me!!! the waitress sassily assured us it was indeed our fault because they brought out the correct thing and called for it but no one claimed it!!! she was horribly wrong they brought out the wrong thing and we told her that but she denied it!!!redid the failed order and guess what... wronggggg again. at this point everyone had finished for at least 10 minutes! we just made them remove it from the order! with o sympathy apologies or compensation they did. and the ice-cream we paid for was not given to us ever so we left!! this place is horridly atrociously disgustingly disrespectfully disturbingly awful!!! deserves to be shut downn!! read more

I was happy with the service, vibe and food. Especially for a newly opened spot. Glad to see my favorite katy wing staff migrated over to this new spot. read more

The food... well we wanted bone in wing special! and the only thing they had on special were boneless chicken nuggets.

Omg The service was So Good Here! The Mgr (Evan )**was very polite an he recommended this Amazing Fries that we so much enjoyed.. Street Taco Fries for the Win! Our server {Deshaun }**was very prompt an he had good recommendations on the menu an was very easy to talk to... When i visit restaurants this is the type of service that i really appreciate.. Thanks Again!! GUYS YALL WENT OVER AN BEYOND MY EXPECTATIONS!! Thanks AGAIN! I definitely will return soon! Morton Ranch Location*****Katy,Tx read more

Not only I was upset for having to repeat about my order many times. At the time of picking it up it was the wrong order. And still had wait because they wouldn't let me take what was already made. I had to wait longer. No apologies were given not even from the manager on duty. I felt so In respectful from their side. I am definitely not coming back to this place that is practically a mile from my house. bad customer services read more

Great staff and food! Their Sunday special is 30 boneless wings for only $19.99 and today is Bloody Mary's for $5!

The best big city wings I've been to yet, impeccable service and nice atmosphere! Makayla was an amazing bartender and waitress read more

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Foood is ok Wings are best item Burger sale Wednesday is good Service is always good , but the manager understaffs , needs better manager Ambiance is typical read more

25 mins went by and they didn't come to get our order not even ask what we wanted to drink we had to talk to the manager because they js looked at us and they didn't come to take the order but after everything the food was pretty good honestly . read more

Amazing service. Amazing food. Amazing ambiance. Went here after a power outage and we were treated very well. I couldn't be more grateful that Big City Wings was open and providing! read more

This was our first time visiting and we were hoping to love it. We never even got to order our food. We were seated promptly but then sat there for almost 20 minutes without a single person coming to our table. It was fairly busy and saw maybe 3-4 servers attending other tables. We tried to flag someone over but after waiting that long and not even getting our drink order in we decided to leave. read more

Highly recommend this place! Staff and food are amazing! Ask for Lauren she is the sweetest!

So the first time we ordered we ordered bone in wings which were really good but the last time we order we ordered boneless and it was just too big of pieces for me to enjoy. Sort of like tenders instead of boneless wings. Service is always good hence why I gave 4 stars. But definitely would like it more if the pieces were more like boneless wings not tenders read more

From the waitress to the food. Everything was horrible! Waitress was beyond RUDE! The food was so salty! The wings were salty! The ranch was watered down! The mac n cheese sticks had absolutely no flavor! The potato wedges taste like pure oil! We spent over $150 here for nasty food! I do not recommend this place! Do yourself a favor save your money and go to a known wings place because this place is not it! read more

Wanted wings really late last night so i ordered them on doordash, without having them delivered already id say they're pretty pricey for 10 wings but when i received the order it was exactly correct and tasted amazing everything was hot and just the way i wanted kinda worth the $25 read more

We missed Wild Wings when they closed down and we're in the search for another place with good wings. After trying a few we finally found our place, Big City Wing at the Clay/Morton location is soo good! We were so excited to see Andy, Amanda and Joey from Wild Wings working here and finally felt like we were at Cheers again. We love them soo much and we received the best service from them. The wings are very good here and we are extremely picky. The Big City Wings at the Cinco Ranch area was not good and they made my husband and his sister sick. The vibe, better tasting wings and staff is way better at Clay/Morton location. The staff mentioned used to work at Wild Wings and have a lot experience in this business. The wings we ate were spicy ranch fry rub, spicy jalapeño lemon pepper and regular hot and our friend had the Block Burger burger with sourdough jalapeño buns, Angus meat, cheddar cheese, and avocado. All the food was amazing! The service from Joey, Amanda and Andy was the icing on the cake. Great big screen TV's with sound of the Astros was the cherry on top! read more

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Just tried this new location for take out. Very disappointed. Not much flavor especially for medium and hot garlic. My salad was 3/4 brown and bitter white lettuce so threw 3/4 of it in the trash. Fries and wings just meh. Forgot 2 things in our order but they did give them to us. Too pricey too for small amounts of food. Will go back to Buffalo Wild Wings or Tx Borders for better wings . Worth trying, maybe you'll have a better experience. read more

My new favorite restaurant in Katy. Great wings and sides, and excellent service. Try the appetizers, they are great as well! Lots of TV's, if sports is your thing. Tasty house margaritas for $5 during happy hour. read more

This was our go-to wing place since we found it a few months ago. It has gone downhill considerably each time we ate here. There is no care or interest in turning out good food. The wings are soggy and under flavored. The appetizers have suffered as well. I would be able to overlook this if the service and cleanliness wasn't the main issue. The wait staff comes by when they get bored with their phones. We've seen them sitting in corner tables playing on their devices while our drinks needed refills. The worst is the restroom. It looks and smells like it hasn't been cleaned in weeks. This was the nail in the coffin. We won't be back. read more

Food was mediocre, at best. Place is clean, wait staff was great. Kinda a one and done place. Biggest take aways from the big city sampler platter...batter had a semi-sweetness to it on fried pickles, fried Mac and cheese, and fried cheese respectively. Wing sauce was pretty bland.... read more

If I could leave NO STARS I would. My daughter placed a pick up order for me for tonight's at 6:34 We were given a timeframe of 15-17 minutes for pick up which is pretty standard.... Everything went downhill upon arrival. When I arrived at the restaurant at approximately 6:55 I was told first there was no record of the order and was asked if I sure it was this location. I immediately pull up the online order which shows I'm at the correct location. They did find the order and advised it would be about ten more minutes as the kitchen was backed up. At about 7:15 a server brings food from the back labeled with someone else's name and as they are checking the order it's determined it was bagged wrong and not her order. The manager and server proceeded to take all the food out opening containers talking back and forth over them before telling this lady they were throwing it away and fixing her order again. By this time I realize it was likely my order they took back and asked the server to check on my order since I was still waiting. At 7:30 I again ask that they check on my food which was placed about an hour ago now. The manager comes BACK with a bag at about 7;45 saying it's my food that was also remade and stating he wasn't sure what happened in the back but he was offering a $20 credit on a future order for the wait. I then decide to check the order myself to make sure it was correct after a long wait just to realize it's the SAME chicken they allegedly tossed and was super cold due to being prepared over an hour ago at that point. I immediately stated sir this chicken is not fresh. He then states the sauce is the reason it looks old/ dry and I said again no sir this chicken is COLD. At this point I asked for a refund that still took another 30 minutes to process.... The manager and the shorter pick up counter worker were VERY dismissive and both had attitudes I'm assuming because of the amount of customers and the fact that MULTIPLE orders were wrong not just the lady ahead of me and mine. ( Apparently other customers were calling back complaining about their orders as well) we've been faithful patrons here since they opened but they NEVER have to worry about me returning. read more

Great food and service! Went for lunch but I'm sure this would be a fun place for dinner and drinks! They have a nice bar in the middle with plenty of options. Great outdoor area! Mikayla was our server and she's the BEST!!! read more