Excellent experience that far exceeded any hopes or expectations. I'll be honest, when my car got…read morehit, I wasn't expecting it to ever really look the same. However, any repairs are completely invisible to me and I'm thrilled! They were so easy to work with, kept in touch as repairs went along, and were spot on with the estimated length of repairs. Excellent customer service, wonderful people. I honestly can't recommend them highly enough. If you're needing a car repair this is THE one to choose. They even worked with insurance and car rental so it was a seamless, easy experience.

Great service! Our Escalade had some front end damage from a shopping lot incident & that gets…read morepricey fast. They were highly recommended from all of our church friends. We got an estimate quickly & they were able to fix the damage in 5 days. It looks brand new again! Perfect paint matching. Highly recommend them.

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

I am fortunate to have one of my vehicles repaired at this body shop oo…read moreTreadway. The owners are Christian and my car looks impecable. Does being a Christian make a difference.? I would say so. Yes.! Tony is the owner on site and he has been my go to person throughout my experience with this orthepedic nightmare. He responses have always been encouraging and I will keep praying for you. I always leave feeling like I have gotten part of me back. He was conservative in estimating the body work and still gave me a break on other install parts. He is always willing to listen and his body shop staff focuses on their skill set in repairing a car to gem quaility . I have a 2002 f150 Harley and a 2008 Charger that I will take to Tony. He is another Dr. Joseph Crumblis . I review everything I have done in Abilene since moving here from Dallas. My experience with Abilene business owners has always been great.

Very capable & professional operation! The Blascyk team:…read more did a top-notch job - and promptly treated us fairly and honestly gets our very highest recommendation!! We'll use this shop from now on! Thanks, Ronnie & crew! Chris Abilene

Well more things are breaking on the car.. Wouldn't…read morerecommend this to my worst enemy.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

Does five months seem Like enough to repair a wrecked vehicle??? Apparently, Accent Collision…read moredoesn't think so!

Very nice, helpful, fast, good to deal with. Good experience every time I've used them.read more

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

Customer service was exceptional! Garrett and Justin went above and beyond. My car is spotless…read moreinside and out. I highly recommend this business.

Not pleased. After washing my Grand Cherokee after spending winter in Pennsylvania I decided I'd…read moresplurge on a full detail rather doing it all myself. The text confirmation had me booked for a large truck/ van/ 3 row SUV. My grand cherokee is a 2 row SUV, so I'm not sure why I paid the same price ($350) as an Escalade, but whatever. When I dropped it off I showed her the problem areas on the bottom of my rear doors where rock salt had really done a number over the winter. She told me there's a few different things she can try and if she has a hard time with it she'll give me a call. I didn't get a call. In fact, I called them twenty minutes before closing to check the status and was told it was done. I go to pick up the Jeep and we both approach the vehicle together and the problem areas look exactly the same. She told me it looks like it's etched into the paint and they can try a paint correction for more money ($150), but can't do it for another 9 days. What happened to trying a few different things? What happened to giving me a call if that didn't work so I can approve trying something else? I do take responsibility for misunderstanding what a full detail includes, although it was never explained to me by the shop aside from saying "full detail inside and out." I was under the impression they would be cutting, polishing, and waxing the vehicle. The reality of it is they wash the car and apply some sort of quick detailer spray. It's basically a glorified car wash for hundreds and I would have never agreed to pay that had I known this beforehand. And to top it off, it wasn't even a very good car wash. The inside of the windshield looks awful, there was tree sap spots still on the paint as if no effort was made to remove them, the lift gate jamb wasn't cleaned at all, and the windows were still wet when I drove away leaving water marks on them and the doors. When leaving I scheduled another appointment for 9 days later for them to work on the problems spots on my 2 doors. After I got home and looked everything over I decided that I would be nuts to spend additional money, bringing my total to $500, for the quality of work that's done here. I pulled out my DA polisher, some ultimate compound, polish, and wax and did the doors myself. I was able to get the tree sap off with a little bit of goo gone and 5 minutes of effort. Lesson learned: If you want something done right, you do it yourself.

The guys at Blue Twisted steel did an excellent job on my 56 Jeep pickup. They took it down to the…read moreframe and completely rebuilt it. They kept me in the loop the whole process. My advice to anyone doing a rebuild is don't cut corners. I didn't and I am glad I listened to their advice. Don't be surprised if something comes up during a rebuild. No-one can see everything that needs to be redone. I wanted a safe vehicle that I could drive everyday and thats what I have. I would recommend them to anyone.

I took my 76' vette there in a few pieces (but driveable) asked for some under body restoration and…read moreprogress pics and gave the amount of money I was willing to pay (well over the value of the car) and no time restraint on return date. After a few calls throughout and a visit to choose paint color I was getting excited. I got the car back and heard all they had done, stripped the interior fixed some wiring issues (nice) removed a hidden kill switch without asking or telling (not nice) added some heat and sound insulation (nice) replace almost the entire interior (ok but not supposed to be primary goal) didn't keep old parts such as odometer (mileage) instead of fixing/replacing a heat warped piece they drilled a bolt through it with a washer (completely visible) drilled through floor paneling for placement of temporary buttons to set clock in center console (everytime I step on the gas I change the time) swapped the three point retractable seatbelts with non-retractable lap belts (un-cool less-safe). They saved/salvaged/dyed some pieces to cut cost (understandable) . Then the paint! Paint problems that is, within a month the hood began to boil (no-driving garage-kept) called and confronted, claimed fiberglass must be dirty (its their job to clean prep prime and paint I thought) agreed I buy new hood ($800) and they'll repaint ($0) upon first wax I notice front right lower side of car never got finished (metallic flake or clear coat) that about brought me to tears of rage, and lets talk over-spray, my spare tire holder is now shades of blue, my gas cap and tank are random shades of blue, parts of chassis too. Plus there is a very obvious hand print under the paint on the new hood, never got the old one back, wasn't asked, and there are specks of dust/hair/debris all over. Oh and I remember being told about fender damage causing left wheel well to be lower than the right after the fact and how that took a fair portion of the budget, I never saw/noticed it (had car for 6 years at this point) The car was returned driveable but it felt like I was not treated as a high value customer who paid cash up front. I know the paint is going to get scratched when I try to do all the things I paid to have done, which is ok because it needs new paint anyway.