Excellent experience that far exceeded any hopes or expectations. I'll be honest, when my car got…read morehit, I wasn't expecting it to ever really look the same. However, any repairs are completely invisible to me and I'm thrilled! They were so easy to work with, kept in touch as repairs went along, and were spot on with the estimated length of repairs. Excellent customer service, wonderful people. I honestly can't recommend them highly enough. If you're needing a car repair this is THE one to choose. They even worked with insurance and car rental so it was a seamless, easy experience.

Great service! Our Escalade had some front end damage from a shopping lot incident & that gets…read morepricey fast. They were highly recommended from all of our church friends. We got an estimate quickly & they were able to fix the damage in 5 days. It looks brand new again! Perfect paint matching. Highly recommend them.

Polina Bradham was excellent in providing me with quotes and estimated parts delivery. She called…read moreme when the parts arrived, and we scheduled an appointment. When I arrived, she had all the paperwork printed and ready--and provided me with an area to do conference calls while I waited. Great customer service. Highly recommend. Thank you, CC, for having good leadership and quality employees

I had the best experience at the Abilene location today. I drove through yellow road stripe paint…read more(no cones or signs, BOO) and the bottom half of my car looked like an 80s splatter paint project. My husband called Caliber and spoke to Tyler. He said to come ASAP and I went right then. They were able to get the paint off of my car and you can't even tell it was there! What a win! Their lobby was spotless and they had coffee, water, and popcorn for waiting customers. The lady who answers the phone and greets people was courteous and friendly to everyone she spoke to-whether it was in person or on the phone. I am so grateful to Tyler and the technician who scrubbed my car. I hope I don't need a collision center again soon, but if I do I know FOR SURE where I'll be going! Thanks again to everyone who helped me today in Abilene!

Very happy that I took my car to Big Country. Amazing job, great experience. Thanks for the work…read moreyou did on my car.

I'm really impressed with these guys! I had an issue with the window on my drivers side and was…read moretold by a different repair service that it would take at least a week to fix and over $800 for parts and labor. Big Country Collision was very patient with me and took the time to help me understand what exactly was going on with my window and was able to get the parts I needed and have it repaired by the time I got off work the day I brought it in! They also found the best deal for parts so I wouldn't have to spend a fortune. I was able to get my window fixed for less than a 1/4 of what the other repair service was going to charge me. I'm incredibly grateful for them and being willing to help me out, even for something very simple. I will definitely come see them first if I ever need to come back for something.!

At first I thought maybe it was me. After reading through the reviews I realized customer service…read moreis terrible to everyone coming there. Penny should not be in the public. There is no reason to be so rude and condescending to folks. Wouldn't recommend as management is well aware and keeps her dealing with customers. Do better state farm!

The only good that came of this experience with Gerber is the manager willing to make it right when…read more"make it right" shouldn't have to take place. I waited a whole year to have my car repaired and after wanting to take it elsewhere I gave them the opportunity. Yet I regret it. My car was returned dirty and hood rattles as well as pin holes from where it was painted. Lack of attention to detail and supervision is great here. It's not their car so it's ok right. Never again

Very capable & professional operation! The Blascyk team:…read more did a top-notch job - and promptly treated us fairly and honestly gets our very highest recommendation!! We'll use this shop from now on! Thanks, Ronnie & crew! Chris Abilene

Well more things are breaking on the car.. Wouldn't…read morerecommend this to my worst enemy.

AMAZING!!! James did such a great job on removing the dent from my Honda! I wish I would've taken a…read morebefore picture because the work he did was absolutely phenomenal! Quick and easy process and such a pleasurable experience! I would definitely recommend getting your dent Repair through Abilene PDR!!

5 STARS all the way! 100% honest, 100% customer service, and has my business from now on. If you…read morehave a dent, call PDR!

I just had my Sons Mustang interior totally redone. Tatums did a fantastic job at a good price!…read more They were very courteous and friendly. The whole experience was very positive. I recommend them to everyone!

great job putting a convertible top on my pt turbo. then they disappeared. have no idea where he…read morewent .