Very fast responsive and knowledgeable. He was able to figure out what was wrong with my trailer…read morewhen a few others had said there wasn't a problem. It was so obvious once he pointed it out. This is my rv place from now on.

We are traveling through the area had some issues with our RV . Without hesitation they got us in…read moreextremely quickly, knowledgeable, helpful and followed up with us. Reasonably priced and would highly recommend them to anyone that has a Rv or trailer. It's hard to find all these qualities these guys possess when having work done on your rig. Don't hesitate call them if you need work done on your Rv or trailer!

I had an amazing experience with ClearWater Collision! Kolton went above and beyond to help get my…read morerepairs covered and made the entire process so easy and stress-free. Offering amazing advice when my insurance was being difficult. He kept me informed every step of the way, and my car was returned looking absolutely perfect. You would never know it had been damaged! A huge thank you to Iris at the front desk as well. She is always so kind, welcoming, and helpful. She made every interaction pleasant and was always willing to help. The customer service and quality of work here are outstanding. I highly recommend ClearWater Collision to anyone looking for honest, professional, and caring service! -Hope and Family Social Services

Highly Recommend Clearwater Collision Repair - Kennewick, WA…read more Shout-out to Kolton and the entire Clearwater Collision Repair team for taking such incredible care of my husband and me after he was involved in a hit-and-run collision. We were already dealing with a lot, and Kolton truly made the entire process so much easier. From the very beginning, he helped my husband navigate getting the car into the shop and worked hands-on with our auto insurance, which took a huge weight off our shoulders. What really stood out was the communication. Kolton made sure we received consistent updates, even during the busy holiday season with Christmas and New Year's approaching. He didn't just keep us informed--he advocated for my husband by ensuring the vehicle was properly evaluated and appraised by the insurance company. The entire process was resolved within 2-3 weeks, which honestly exceeded our expectations. If you're looking for a trustworthy, professional, and supportive collision repair shop, this is it. Highly recommend Clearwater Collision Repair 100%--and yes, they are EV and Tesla approved! Thank you, Kolton and team, for your hard work and outstanding service!

I bought 3 roll off trailers 2 dump trailers 2 flatbeds and a lot more from this guys in the past 3…read moreyears All I can said is this guys care about there costumers they always find a way to get things, right here in pasco Wa. Thank you

I bout a trailer from them that has gaps and buckles all over it. I wanted to change the trailer to…read morea mobile show room. So w came to talk to them about working with me. I was told to bring it and they would talk with me. There was no working with me only attempted sales, waiting my time and pissing me off. I won't be back

This crew is absolutely fantastic! They got my car in the shop quickly, worked easily w/my…read moreinsurance, and did fantastic work- going above and beyond expectations.

The service, communication were top notch, the work done on my vehicle was even better. Not only…read moredid they do great work and keep me updated, they detailed my car inside and out to the point it looks brand new. I don't think any company that takes that much pride in what the present to their customers is going to do anything but a excellent work! The office dog was also amazing! :-) and the staff couldn't have been more friendly! I will take all my body work to Nolan's. Well I am not the Laura P. from San Fran, I am from West Richland.

This business has been in business for a long time and it shows. No wonder my insurance company has…read morethem on their list of preferred companies. I dropped my truck off to replace tailgate, hardware, pairing and all the printing and body work. A week later I get a call it's dine and looks better than new. Great estimate, great communication with me and insurance company and friendly professional staff doing excellent work.

I came here willingly after hearing the shop was owned by my good friend's godfather. At first, the…read moreservice seemed great and I had no concerns. I chose not to take a total loss because my car was still drivable, so I went to pick it up. When I arrived, the front desk lady told me my car was ready and would be brought out. A few moments later, a male worker came out and told me my bumpers and lights were already off and asked me what I wanted to do with them. I was confused and told him I was not aware my car had already been torn apart. He went back inside, then came back out and told me to return in about an hour so he could put the car back together. At that point, the front desk lady who originally told me my car was ready apologized and said, "Oh my God, I'm so sorry, I didn't realize everything was off. Come back in about an hour and we'll have your car ready." That was all that was said. There was absolutely no mention of any fee. Later that day, I received a call saying my car was ready, but now there was suddenly a $150 reassembly fee that had never been mentioned. When I raised concerns, the lady on the phone clearly had an attitude and seemed annoyed that I was questioning it. Instead of explaining or taking accountability, she immediately offered the option of tearing my car back down and having me arrange my own tow truck since the car "wouldn't be drivable," which made no sense because the car was already put back together. After hearing I was upset, she offered $20 off for the so-called "miscommunication." When I arrived to pick up the car, the front desk lady immediately apologized and admitted she "forgot to tell me there was a fee." How you forget to mention a $150 charge is beyond me. I was then told to bring this issue to my insurance. I contacted them, and the insurance representative confirmed this was the shop's fault and did his best to help. He also mentioned the shop claimed I was given the option to take the car as-is or have it put back together, which is simply not true. If I had known my car was already torn apart, I would never have agreed to take it back. A $150 surprise fee for a single mother right around the holidays is absolutely insane. The lack of communication and training should not fall on the customer. Customers shouldn't be paying for the shop's incompetence, and the receptionist shouldn't even be working if important fees are going to go over their head. I should've chose Mathew's Auto Body instead.

Great service, and owner was nice. Nice to support a family run business also! They cover a large…read morearea as I was almost to Moses Lake. Would definitely use them again!

Great to have El Toro in the community. My daughter is a single mom with two girls. Her car died…read morein the middle of a busy intersection in Richland. She was understandably panicky when a driver stopped, moved her car out of the intersection to an adjacent parking lot, diagnosed that she was out of gas, and helped her with gas so she could drive to station. Their only request was a handshake and a smile. This dad ( and grandpa) is grateful for guys like that. Thank you!

If I could give more than 5 stars, I absolutely would…read more Friday night on Valentine's weekend, our RV furnace decided to stop working in 32-degree weather in the Tri-Cities. We called several RV repair places and didn't get a single call back. Meanwhile, I'm sitting there thinking about frozen pipes and a ruined weekend. Then we called Badger Canyon RV -- and they dispatched Justin immediately. He was at our door within 15 minutes. FIFTEEN. Not only did he fix the issue quickly and efficiently, but he also took the time to explain what happened, gave us helpful maintenance tips, and made sure everything was running safely before he left. He was professional, knowledgeable, calm, and genuinely kind. Because of Justin, what could have turned into a freezing, stressful mess turned back into a warm, romantic Valentine's weekend. He truly saved us from a major headache. If you need emergency RV service, ask for Justin. He's responsive, skilled, and clearly cares about what he does. Thank you, Justin -- you saved the weekend!

I was contacted the next business day after requesting a call. The repair was completed quickly and…read morefor a fair price. The online request for service was made on Friday,12/19 to 4 local businesses. The only other reply came this morning, 12/24. Jusin and Shena were so easy to deal with. These are genuine, friendly people. Family owned and they really care about having a reputation that deserves recognition. 100% recommended, and I'm not impressed by the ethics other local companies justify when dealing with extended warranty companies. The owner quit his job with another local company because he was constantly put in positions his moral compass would not allow. I remembered an appropriate passage. Proverbs 22:1 Everything above is explained with this verse.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.