Delicious snoballs! Interesting customer service. It just felt awkward because the welcoming was as if we caught them at a bad time. But otherwise, just be aware that there is a small parking lot and you may have to request extra syrup. I suggest you try it for yourself! read more

Pretty good. If you want less sweet get a sour flavor. I was excited to get a mangonada. I also like that they have coconut condensed milk. Service was very slow. It took the lady 25 minutes to make 3 small snoballs and she still forgot a topping. She also had a bad attitude. There was no line it was only me. The ambiance is quiet as you cannot sit inside. read more

Big Easy Sno-balls - Mangonada - Shaved Ice Near Me - Atlanta, Georgia

The first snoball proper I had was in Baltimore. I'm not hard to please when it comes to frozen or icey treats so I quickly fell in love with snoballs. One thing though, crafting the perfect snoball takes a little risk. You may think you like blue raspberry, but then they start offering you stuff like ice cream, condensed milk, and whipped cream and add-ons. The texture and flavor hits different when you add the extras. Then there is Big Easy Snoballs - a New Orleans inspired joint. Back in the day, it used to be a food trailer that was stationed on Moreland and Ponce and eventually a storefront opened. Not too much different than what Baltimore presents for snoballs except you get a little bit of a brass band tune in your head while you're eating it. Big Easy has a gazillion flavors and combinations to try. I'm not an extra syrup/sweet kinda guy so I tend to request less syrup. My favorite flavor is blue-raspberry or black cherry BUT I don't wanna walk around with a blue or red mouth all day so I learned they have a clear blue-raspberry and clear cherry. Then I ramp it up a little with condensed milk. Better than ice cream damn near. As of mid 2024 the service at Big Easy has become almost 100% non-confrontational. They require customers to order from a website. There is essentially no greeting given, no salutation, they just eventually call out a name when the order is ready. Not sure why they moved to this format, but it's not the most inviting. Not really the motto of any food service product with a New Orleans moniker. Luckily, it hasn't affected the snoballs though. My stance is 3.3 stars in the current format of Big Easy. read more

I love this place. The sno-balls are exactly right they had the correct machine for this NEw Orleans delicacy. I rarely like too much syrup and when I asked them to be light with it, wow they hit it just right, which can be rare. Tons of flavors Cool thought out combos Non-Dairy Creamy Flavor Options Disliked ) Disliked ) Disliked ) Disliked ) Disliked ) Parking is a little tricky if all the spaces are full not many spaces available read more

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Stopped in randomly to get a coo treat - the young lady was courteous, but very inattentive. She was on the phone, which resulted in her forgetting flavors we ordered. read more

Big Easy Sno-balls - Green apple snoball & Mango/Peach snoball - Shaved Ice Near Me - Atlanta, Georgia

Best snow cones - add a scoop of ice cream in the middle it's INSANE! Best flavors absolutely love this place. read more

Big Easy Sno-balls - Shaved Ice Near Me - Atlanta, Georgia

These sno-balls were tasty and hit the spot! There was an array of flavors and add-ons that is sure to please any pallet. Ordering can be done in person or online. You can wait in your car or inside and receive a text when your order is ready. Service was quick and the staff is pleasant. They offer açaí bowls and ice cream if a sno-ball is not your thing. The interior is small but there is outdoor seating to enjoy your snack. I recommend! read more

My snoball was SO good. The parking lot is tiny tho so walk if you can or park nearby. The wait was long (about 45 min) but they were training a new employee. They have lots of flavors and fair prices. I will definitely be back. read more

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I really enjoy the snoballls but customer service is lacking. Which is probably why they changed it up where you can't even speak to anyone. It's just in and out. Also the waiting area was very hot like the ac was out. read more

Sugar fix satisfied!! Mikayla was on snow cone duty and she was really sweet. As soon as we walked in, she greeted us. She told us how the menu worked and talked to us about the flavors. As a snowball lover I always go for the typical tigers blood or blue Hawaiian... BUT... They have a banana pudding snowball right now. It was to melt for (see what i did there). It was banana syrup with real banana pudding filling topped with whip cream. It was so good! The strawberry shortcake was also very good. Strawberry shortcake and banana pudding together would make for an amazing combo! The flavors and combinations are so interesting. This is a great spot to get you sno-ball fix. read more

Big Easy Sno-balls - Shaved Ice Near Me - Atlanta, Georgia

These snowballs were good! The young ladies were nice as we set in the lobby to eat. The lobby was clean read more

Big Easy Sno-balls - the front of the building - Shaved Ice Near Me - Atlanta, Georgia

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LOVE this place! I got the Pink Lady with ice cream in the center after craving a sno-ball/snowcone for weeks and it did not disappoint. Staff is friendly and they had tons of flavor options. Parking can be a bit of a hassle depending on the time of day but people are normally in and out so finding a spot doesn't typically take too long read more

You won't find a better shaved ice desert than Big Easy Snoballs... Great variety of flavors..

When you're in Midtown, it's hot, and you're husband says "I feel like a snowball." So I take to Yelp and find him a snowball and luckily we were right around the corn from this spot. Scoreeeeeee! Nice, quaint storefront. Best of all, it just opened and there were no other customers. The server was friendly and let us know what our options were. I would definitely recommend if you are a sno-cone enthusiast. read more

Big Easy Sno-balls - Inside photo. - Shaved Ice Near Me - Atlanta, Georgia

Very disappointed after frequenting this establishment often over the last few years and summers. Hours posted reflect closing at 9pm. We got there at 8:55pm while customers were still inside and being serviced but we were told they were closed by an older person (assuming the manager). Obviously some sort of bias is in place with this establishment considering we were the customers being excluded. I hate this business feels ok with doing that. read more

Everything about this place is awesome! The shaved ice is delicious and the employees are always nice. I recommend for anyone who loves frozen treats. Wonderful experience!!! read more

The snow cones here are incredible, really. And all of the hourly employees are great, but the manager/owner is just truly awful. The amount of times I've been in there and overheard him being condescending or just downright rude to his employees, well I say "the amount of times" but it's every time I've seen him in there honestly. This morning I saw him taking a leafblower to the litter in his parking lot, and blowing it into the street and the yards of his neighbors (picture provided). I would love to tell people to frequent this place, because I cannot stress enough how great the snow cones are, but it's very hard to justify supporting management like this. read more

Big Easy Sno-balls - Manager blowing trash into the street. - Shaved Ice Near Me - Atlanta, Georgia

I love a good snow cone place! They do it like in Hawaii with finely shaved ice. They have a ton of flavors, perhaps too many? I wish more of the flavors were natural. Nevertheless, I am so glad they exist and really hope they stick around. I am perpetually scared I'm going to drive by and see that they've closed. They even have a dill pickle flavor!!! They have lots of options for the dairy lovers too with ice cream and condensed milk. There's something for everyone. This is the hot summer day plan you need! read more

Sooo this is the snack I never knew I needed! If you like ice cream, slushees, sno-balls, water ice or icee's please just go and don't ask questions, unless it's "what flavors are the best?" I stopped by randomly with friends and thought this was going to be your regular-degular ice, sugar, and food coloring snoball so I wasn't pressed, but this was NOT THAT! I ordered the wedding cake, cake batter & condensed sweet milk and it was the perfect ending to a hot day! Every spoonful has flavor and this particular one tastes very similar to homemade churned vanilla ice cream. The shaved ice is smooth and the flavors are quality (not just sugar/ice) the flavor selection is great, they have so many to choose from and there's free parking! (If you know the city, you appreciate it) It is a small lot, but free. Say hey to Kelly & China if you stop by, their cool and give A+ customer service. read more

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We had just left the dog park after a hot day and was craving something cold. Found this place and noticed they have many flavors to choose from. They have a sign of no more than five people so they are practicing social distancing for sure. Not only did they have a sign, they would verbally enforce it. It was hard to choose with so many flavors. However, I love the fact that they have coconut and regular condensed milk. What I really love is that they double up on the condensed milk! They not only place it on top but in the middle. The medium cup was actually more than I expected and they give you a straw to ensure you don't miss a taste of all the deliciousness. I will be visiting this place again for sure! read more

Big Easy Sno-balls - Shaved Ice Near Me - Atlanta, Georgia

This place had a sign that said their system was down and they could only take Doordash or Grubhub orders. The problem - Doordash said they were closed (they weren't) and Grubhub would only do delivery. So we were turned away. Kinda scammy. I was so excited to see they had a storefront and drove almost 45 minutes only to be turned away Won't be returning. read more

Not sure if this is the best run place. Generally their products are good but they are very slow. Like wait 30 minutes slow because the employees move like they're stuck in molasses. However they're the only place that serve sno balls in the midtown area so I guess they don't have to try. read more

After eating a huge ass meal at Atlanta's very own Twisted Soul, hubs turns over and looks at me while I'm pushing our 2018 Ford Fiesta rental. "You know what sounds so good right now?" "What?" I asked. "A sno cone." He pulls up the YELP app and gets to work. We end up at Big Easy Sno-Balls located in a slightly vacant and easily missed shopping center. It's around 3pm on a Saturday and its almost empty. Super clean space with a Nola edge. They have a TON of flavors--I'm talking at least 60! Alcoholic flavors, cake flavors, pie flavors, you name it! They even offer it stuffed--this surprise included ice cream in the middle which made this summer treat all the more decadent. "What flavor would you suggest out of the vanilla creme or the shortcake?" I asked the gentleman with glasses behind the counter. "Anything on the suggestions part of the menu is what I would suggest." He replied. "Right, but you don't have a favorite out of the two?" I asked again. "Both of them. He stated, serious as a heart attack. What a HUGE help he was.................. I went with the vanilla flavor in a size small and ya'll let me tell you.... that was THE BEST SNO CONE I HAVE EVER HAD! I mean that sno cone was BUTTAH! Just as soft and creamy .. like velvet or something. And the flavoring was perfect. Not overly sweet, or exceedingly syrupy. The ice cream in the middle certainly wasn't blue bell but not a bad quality ice cream. Clean bathroom and pricing seems to be pretty standard. Around $4 for the small. I'll definitely be back when I return to the Peach state--but I'll avoid asking that employee in particular for suggestions! read more

This place is simply amazing. If you're seeking a nice and refreshing beverage, this is your place. Time and time again, I always stop here and enjoy a nice snowball. It'll be worth the drive, stop in and get your taste buds enhanced. read more

Big Easy Sno-balls - Rainbow!!! - Shaved Ice Near Me - Atlanta, Georgia

I'm from Baltimore where all we eat in the summer is snow balls....these snowballs were not it The flavoring is watery and the marshmallow just has a bad taste. I also worked at a snowball stand in Baltimore for 3 years so my criticism could seem a little harsh, but my three (3) friends and I all did NOT enjoy nor did we finish our snowballs. read more

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This place was filthy. The floor was dirty, the bathroom was dirty. The atmosphere was dirty and definitely the workers attitudes were dirty. Forrest asked to sample the blackberry and was told they don't do samples. We ordered a Piccadilly. No chili salt, no sour salt or chamoy only pickles. And the pickles weren't even incorporated into the snow cone. Just piled on top. Do not waste your time or money here. read more

Waited 20 mins being the only customer in the store to get a watery açaí bowl. It was spilling out as soon as I opened the lid. I understand that the manager/owner was training the employees, but he refused to remake the order or give me a refund. He just kept saying "that's how it's made". Terrible service and would NOT recommend to anyone. Left the bowl at the store and walked out paying $8 for nothing read more

Whatever you do don't ask the owner/operator a question about a flavor or a topping. He's snippy,passive aggressive, sarcastic and rude. I didn't come in here for years and just came back in today cuz I'd forgotten what a jerk this guy was. It's a snowball place, it should be a fun experience. NEVER AGAIN. read more

We have been coming here regularly throughout the pandemic. The snoballs are pretty good and I like the value you get when you purchase the size small. It's definitely enough to fill you up! I'm unsettled by some of the interactions I see on this page which is why I deducted a star. It makes me question whether this is a business I want to patronize. read more

The owner is a terrible person. He refused to help me with a question in front of my kids. I snapped on him because of embarrassment and he apologized. The staff is great. The only reason I come back is because I can't find anywhere. Every time I go in I hate it, but my kids love it. The ice is good, just had a bad experience with the owner. I really don't want to believe it was a race thing. read more

Only 3 stars because the employees are rude.. they don't greet you , don't say anything to you, just look at you. Other than than it's very good and a nice price! Will not return because employees made us feel uncomfortable! read more

Big Easy Sno-balls - a person holding a cup of ice cream - Shaved Ice Near Me - Atlanta, Georgia

Today I simultaneously felt like a kid, back in my home town again, after visiting Big Easy for the first time since relocating to Atlanta, coming up on year seven. The weather outside was perfect for it, despite having to stand socially-distance-feet- apart, in 84 degree sunshine weather, wearing a mask! Once we were able to get our turn inside I was overwhelmed with options to select from. However, they have a diverse menu with a breakdown of pre-selected choices so I chose wisely--one of their creations that appealed to my taste buds. I must say it was one of the best sno-balls I've ever had! Admittedly, if I had any alcohol on hand it would have made this treat exponentially better! However, staying the way it was I would definitely choose this spot again and the creature of habit I can be when I like something, I would choose "Tropical Blast" again. The only con I personally have is that with two people inside having the job of taking orders and preparing the cups, they are a bit on the slower side. Where I'm from, the owner of the establishment works solo and has lines longer than this global pandemic is lasting, yet he still manages to make orders quickly. Mind you, I'm from Florida, the establishment is walk up style (no indoors save for the snow ball man working inside). The way heat is set up in Florida they know how to keep customers happier by not having them wait too long. read more

Big Easy Sno-balls - Tropical Blast Snoball - Shaved Ice Near Me - Atlanta, Georgia

Went here today for the first time. Had an ice that was not good at all and they remade it and charged me again. Won't be returning. Charles G get your facts straight before coming on here trying to defend this shit establishment. I have 3 witnesses that saw my boyfriend pay for both of our snowballs. We sat down at the table inside. He ate his and didn't really like it but ate it, however I didn't like mine at all. I got up and asked if I could get another one and the guy struggled to even fix it in the system to halfway charge it. I took one spoon of it and gave it back to them. Charles you're replying to the wrong review honestly because Idek wtf YOURE talking about so gtfoh CHARLES This shows what type of people are running this. This man is CLEARLY lying AND arguing with someone coming to spend money at your establishment. Will let everyone I know to NEVER come here. read more

I think was like 4.75 for this cup but it had a after taste . So I didn't like the mix I asked for so next time I'll go with the favors they already have mixed up next time . Nice staff so I'll be back read more

Big Easy Sno-balls - Shaved Ice Near Me - Atlanta, Georgia

So I pulled up to Big Easy Snowballs. Parking was a little hard especially if you have a big car. Once I got out the car and enter the building. The store was very clean and covid friendly. I ordered a small coconut and strawberry, and the young lady suggested Tigers Blood. Previously had tigers blood, not enough coconut flavor. So I ask for both flavors separately to be poured in to ensure I can get a coconut taste. Make sure you ask for more juice(syrup) or you won't get any to add more flavor to the snowball. Overall it was good experience and snowballs. I recommend here if you live in old 4th ward. , ponce and piedmont. read more

Big Easy Sno-balls - Small Snoball - Shaved Ice Near Me - Atlanta, Georgia

Stopped here on a gross humid day. I'm keto so I got the sugar free flavors and didn't love them, but it was still a great little treat!

Reasonably priced and soooo good. Tried out Busy's previously but for the same price you get twice as much and it tastes better. Inside seating to get out of the hot Atlanta weather, free parking and easily accessible. Will definitely come back while they're open this season. read more

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I wish I could not put any stars!!! This place is very unprofessional. Me and my husband stood there for 10min and didn't get acknowledged by anyone. Two workers walked past us and didn't even acknowledge us. We didn't even get greated walking in! We literally just walked out. We will never return here! read more

Great place check em out. Customer service 5 stars, came in a little after 9pm. Gentleman on duty was great read more

Big Easy Sno-balls - Taking a breaky break - Shaved Ice Near Me - Atlanta, Georgia

Sno-balls that reminded me of home! Great service. Kind and friendly! Sno balls are made right in front of you. The ice was fine and not too hard. I ordered the pina colada and peach and it was great! Not Too syrupy at all! Highly recommend! read more