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    Big E's Garage

    3.7 (18 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    7 months ago

    I love this garage! Their mechanics are skilled, their prices are fair, bottom line, I trust them. They've worked on our jeeps and cars.

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    10 months ago

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    2 years ago

    Great service and friendly staff! They repaired the AC in my car within a timely manner. Would recommend to a friend.

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    Bluebonnet Certified - Me with my Mew Truck.

    Bluebonnet Certified

    (12 reviews)

    I'll start by saying that I had a unbelievably amazing experience at this dealership. I've had my…read morenew truck for a week now and it's been nothing but pleasant. On the Saturday of my purchase I had been to 5 different dealerships and received the same pushy greedy behavior that you'd expect in a car salesman. Very unwanted and while at another dealership in San Marcus waiting for a truck that they were advertising (it wasn't even there) I was looking at a 2020 F-150 from this dealership in New Braunfels. I called the location and got connected to the BEST salesman I could have asked for, Doug. Doug was very professional, personable, friendly, and just flat out helpful. When connected to him he was able to locate the vehicle to make sure it was there to look at unlike the other location I had just been to. When my dad and I arrived Doig had brought the vehicle to the front so it was easy to get to. Once I went for the test drive and looked over the vehicle I was very happy and ready to purchase. I was anxious because I had never purchased a vehicle before and had not had any good experiences up to this point. Doug made it very simple and easy to understand what I was needing to do, he helped me with my trade in and got it as close to my desired trade in amount as possible which other locations wouldn't bother to do. The finance guy Mr. Ramirez was also very helpful, he made everything simple and pointed out and explained everything I was signing. Thank you so much Doug for the amazing service a pleasant experience with buying my first truck. I will recommend you to anyone I know that is needing to get an new vehicle.

    GO SEE DOUG!!! My experience at Bluebonnet was EXCELLENT! From the moment I sent the inquiry online…read morelooking for a tow rig, to the customer service assistant that connected me to Doug Baswell, to the Sales Manager Taylor, financing, the whole thing was a GREAT experience! I was looking for a very specific piece: White Dodge 3500, crew cab, 4x4, 2012 or older (*pre DEF fluid) HO Cummins, Automatic, low mileage (@100k or less), 40/20/40 front seat, and then must pass my visual inspection. and it did, almost, more below ;) DOUG NAILED IT! He looked and looked, found me the exact truck at another lot. I came down, and knew I liked the truck. while walking around it, noticed some condensation in both headlights. fast forward a few weeks after they had cleaned it up, and I took delivery, I noticed during rain and car washes, the condensation continued relatively regularly. Long story short, one phone call to Taylor, a few days later drive down, and met Coby, service manager. Coby was AWESOME! I came in, was introduced to him, he walked out looked at it, and asked me to schedule another day, he wasn't expecting me. When I explained how I had scheduled this day, he handled it like a pro, and made me feel great about my decision to do business there. Service after the sale is paramount! I prepared for a few hour wait, settled into the customer wait area and working on my laptop. No sooner than I finished a few emails, Coby returned keys in hand, big smile, and says "It is all ready to go Mr. Adams!" ... I was blown away. Hands down I will be a loyal advocate, and it is no wonder people drive so far and wide to buy from this great family owned company! Great Job to the ENTIRE team at BLUEBONNET Certified!!! Happy Customer, John and Meme Adams

    World Car Auto Group - World Car Kia New Braunfels exterior

    World Car Auto Group

    (56 reviews)

    Where do I start? As it turns out, I still might buy a car here just because of my circumstances…read more BUT, I have to say that I hate dealerships with uneducated, pushy salespeople. My sales guy was ok, but didn't really listen to what I had to say. I'm really an easy sell but don't get pushy and try to make me do things that I don't want to do. I love the carmax approach...While it isn't the cheapest way to buy a car, you don't have to do the back and forth thing with the sales manager just so you don't get screwed. Anyway, the finance guy was cool and comfortable but I really hate the sales process at places like this. Long story short...the only reason I would be buying this car here is because they had exactly what I wanted. But I don't even think I am getting a totally fair price. Beware of pushy salesmen.

    Dear Management, I…read moream writing to express my disappointment with several recent experiences involving your dealership. Approximately one month ago, my family negotiated the purchase of a vehicle and completed the necessary paperwork in advance. When we arrived to finalize the transaction, the agreed-upon terms had changed from what had previously been discussed. As a result, we left without purchasing the vehicle. About a week later, we decided to move forward despite the changes because we still felt it was a reasonable deal. We arrived with financing pre-approved and most of the required paperwork already completed. What should have been a straightforward transaction instead took nearly eight hours to complete. During that process, information was misplaced, documents had to be resubmitted, online forms had to be completed multiple times, and paperwork had to be redone in person. It was, without question, the most inefficient vehicle purchase experience we have ever encountered. More recently, we became interested in a used vehicle listed by your dealership. We specifically requested a copy of the inspection report before making the trip to the dealership. We were told it would be provided the following day. Instead, we repeatedly received requests to "come in" without receiving the information we had requested. A few days later, we were informed that the vehicle had been sold. When we explained that it was the only vehicle we were interested in, we were later told that it had not actually been sold and that there had been a mistake. Since then, we have continued to receive inconsistent information. The common theme throughout these interactions has been poor communication, lack of follow-through, and an apparent focus on getting customers physically into the dealership rather than providing the information requested. Mistakes can happen, but the repeated inconsistencies and inefficiencies have significantly diminished our confidence in your organization. I am not writing simply to complain. I believe management should be aware of how these experiences affect customers and the reputation of the dealership. We wanted to do business with your organization, but the process has been unnecessarily frustrating from start to finish.

    Big E's Garage - car_dealers - Updated June 2026

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