I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

Purchased a vehicle and 1 month in I have nothing but problems. The fix is to keep taking it back…read moreto them so they can keep fixing it. All this just because they won't admit that they sell nothing but lemons. The customer sales lady even had the gall to say her job is more stressful than mine and she "understands". My advice is go to the dealership and dont deal with non car people. The customer service is great but only becuase it has to be when you sell a bad product.

I purchased a 2023 Nissan on February 28th this year and I was very pleased…read more with the service I received. My salesman was Mr Fred Ford who was kind, patient,funny and informative ! Mr Ford answered all my questions and i never felt rushed or pressured. I am so enjoying my new car! A very happy customer, F Younger

I highly do not recommend this dealership, the sales rep Quan was very rude and had a lot of…read moreattitude for someone trying to sale a car. One of the reason I decided to go somewhere else in search of a car.

My sister bought a car a few months ago and Andrew Solis Jr. was awesom!! got her the best dealread more

27 May 2026 I purchased a Camry 2026 XLE a couple weeks…read moreago. However, I decided to purchase the vehicle a couple months ago but my particular car was not available in the area. If it had not been for Mr. Otiz it would not have happened. My first gentleman I spoke with was Mr. Jose Otero, the general manger of the sales department. Over the next several weeks he looked for the vehicle in the Houston regional office where initial factory distribution arrives. He found a car in another city and had Israel pick it up the day I came in and had it processed it and available the next day. During the process Israel Salvador, a senior salesman, helped finalize the purchase, and since he has been my go to man working with Mr. Otero. Also Israel has spent time explaining the operation of the new features of the car and installing a couple promised add ons. I want to reiterate how Jose much went out of his way to find my vehicle and then give me both a fair trade in for my 2020 Camry and a good price that was acceptable to me. If you want a car at Universal, seek out Israel and if necessary will work with Jose to make it happen. The final and usually most painful part of buying a car is finishing the sale in the back office. Jose de la Cruz completed the paperwork with ease. A true professional in his job.

Today could have been an exceptionally frustrating day BUT luckily our first stop to look at a…read morenew/used vehicle was to Northeast Motor Company. Clint is a stand up guy with a no BS style of selling! He was up front and didn't waste any time with the purchase of our new vehicle. We got a fantastic deal and handled everything in about an hour! We are so so happy with our new truck and the experience was A+! Save yourself time and money by shopping with this team. What a great way to start the new year-- we can't thank you enough Clint!

A few days ago, I went to buy a car--a beautiful red Ford EcoSport. I called a few times beforehand…read moreand on the day of to confirm details. When I arrived, I was greeted by Clint, who was professional and patient throughout. I'm not very car-savvy, but Clint was extremely helpful, guiding my mom and me on a test drive around the neighborhood. The whole process was smooth, and I felt confident in my decision. I've already recommended this place to my coworkers, and they're excited to check it out too! Remember to ask for Clint!

I worked with Alex H., and after a day of dealing with bad dealers, working with Alex was great!…read moreSuper friendly, knowledgeable, and transparent. Arguably the best dealership experience I've ever had. I can't speak for any other dealers at Jordan Ford, but Alex made my experience stress-free. Highly recommend. Also shout out to King Solomon and the other friendly gentleman that wore a cool belt (you know who you are )

I bought a used CPO truck from Jordan. My salesman, Tim Lee, was very attentive, knowledgeable and…read moreengaged in the whole process. I've bought a dozen cars in my time. Working with Tim and the managers at Jordan definitely ranks up as one of the best sales experiences I've had. There was an issue with possibly not driving the truck off the lot that day. Tim, managers, and repair people worked to ensure I drove off in the vehicle I wanted. I highly recommend Jordan, Tim Lee and the whole team. It was a very positive experience.

First the good - Joe is a great salesman. Very responsive and knew his inventory. He is the…read morereason this isn't a one star review. Then the bad. USAA members - they do not want your business. They are very slow and, according to their finance guy Ray, "don't like doing business with them." How World Car lives in San Antonio and has employees like Ray confuses me. Ray was rude to USAA financing on the phone (watched that live) and personally rude to me. If the GM has not gotten involved, I would have left. Their paperwork processes are horrible. We had the deal done - and I waited in the dealership for 4 hours. I wish I could have taken a nap. The car had a flat tire. No biggie, they offered to replace it. But no one replaces one tire and they wouldn't replace two. So, I offered to buy the second since it is unsafe to have one mismatched tire. They couldn't make that happen - so I have to go find a replacement tire on my own. You always want to feel good about purchasing a new car. Joe can hook you up with that feeling but every other part of this dealership will leave you wishing you had gone somewhere else.

At first, while shopping online, this seemed like the perfect dealership, but that fell apart…read morequick. I had already gone through for pre-approval with my bank, had it ready. Also had all the payoff information of my current vehicle, had shopped their inventory online and even found the car I was interested in, then reached out to the dealership and made an appointment to view the vehicle and get mine appraised for a trade-in. I instantly for multiple text messages for 4 different telephone numbers asking the same questions. Hmm, ok, no big deal, or so I thought. I arrive to view the car, no one came to help. Finally 15 minutes later, got the person I had been speaking to and had a quick 5 minute chat, then I was told the vehicle wasn't at the lot, but only 5 minutes away. 25 minutes later, still nothing and no follow up. I texted the initial rep, but did not even get a response until after I had left that the vehicle was now on the lot. I explained I had other commitments and could not stay without any updated and had to leave. I also asked to speak with a manager, and did eventually get a call back and that is when a bad situation went worse. I am in the customer service business and was shocked with how they do things there. The manager made it sound as if they had to go out of their way to get vehicle from another lot, even though I told him I went to the one instructed by their sales team. Very passive aggressive attitude and surprising to say the least. Extremely disappointed by the lack of organization, communication and especially the way potential customers are treated. They may sell quality vehicles, but unfortunately I will not know as I cannot do business with a company such as that.

First I would to say this place is awesome. Patrick and Larry helped me get into a car that I love…read more Other dealerships said no but AutoSelect said yes. I had a very low down payment and my monthly payments were I wanted them to be. Good or bad credit they work with you and they treat you like family. Please go see Patrick and Larry

From the owner: Our goal is to aid car buyers with any auto sale negotiation. Patrick Simon and his team have the…read moreexpertise in sealing advantageous deals for both the client and car dealers. His methods are the new way of doing business that gives customers peace of mind when purchasing their vehicle. Auto Select's goal is to help customers get into their dream vehicle while providing them the best experience possible. Patrick Simon is passionate about what he does and cares about the customers more than the overall deal. He cares to give them the best deal while giving them a great experience. He loves the confidence when they get the best deal while attaining a friend. It is his goal for clients to do business with Auto Select, now and in the future.

Absolutely superior...After over twenty years in the military and hundreds of rental cars and…read morerental car offices all over the world, this is the best...Geo as well as the manager are awesome! They made a very stressful situation (my personal vehicle in for maintenance, so i needed a rental) so easy. Thank Yall!!

MJ, Chris, and Kevin took great care of me when I came in to test drive a Tiguan. They had the car…read moreready in just a day after I said I was interested. Bought the Tiguan. Love the car. Would totally do it again. I also appreciate the transparency in posting the KBB FMV next to their asking price on their website.

Super nice people we started manager Eli , and then it was Scott our sales person…read more and our representative person John Ledrama . Thank you for help us . we are going to enjoy our upcoming retirement

Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star