Terrible customer service. I went to look at a Mini Cooper with the hopes of being financed. I…read moretest drove it - it was decent so we went ahead and tried to get me approved on my own. Before we went through the process I told him (Mike) that I didn't have very good credit and that my mom might be able to co-sign. Mike urged me to try on my own. I hesitantly agreed and filled out the paper work. He suggested that I put a deposit down to hold onto the car; knowing that I more than likely wouldn't be approved for the loan on my own I asked if the $100 deposit was refundable. He said "yea of course, I'm not going to burn any bridges over $100". He also said that if I wasn't approved the money would be refunded. I went home and he called me the next business day and told me what I already knew, that I wasn't approved for the loan and to go ahead and ask my mom. I told him that my mom would either co-sign for a car or an apartment, I was not sure. I spoke with my mom and she wanted to think it over. A few days went by and Mike called me back and I told him that my mom would prefer to co-sign for an apartment rather than a vehicle but I would try to talk to her and see if I could sway her. Mike said okay and that was that. I called him back with no answer a few days later. It was the holidays so I am assuming he was out because of this, which is understandable. I then called him a week later and got an answer, he told me he was with a customer and would call me back in 15 minutes; he never did. After a few days from that point, I called him back to reconfirm that my mother would not do it, he said he remembered me telling him that and it was not a problem. I asked him if the $100 deposit would automatically post to me account and he said that the money was gone and was not going to be refunded. I was taken back since he had previously said he wasn't going to burn any bridges over $100 and said it was completely refundable. He than read a paper that I signed stating that it was not refundable, even though he had mentioned it verbally... both that he wasn't going to burn and bridges and that if i wasn't approved it would be refunded. It does say that any other agreement, verbally or written wouldn't be recognized, almost like he covers his behind so he can say one thing but put another in small writing. We spoke for about 30 minutes on the phone, I told him I couldn't believe he was risking his business reputation over $100. I told him that I was shocked that he was conducting business this way. When speaking to him about this situation it was like he was a different person. He was very rude and refused to work with me. All of this over $100. Mike at Goulet conducts bad business practices and does not keep his word.

I can't believe you put your business in the street over 100 dollars... Oh and you gave the…read moredealership a star:) five stars to you for being a Nitwit *****

Ricky is very good and professional Teresa's customers correctly takes care of them his prices are…read morevery reasonable and affordable he probably want the best mechanics I think I've ever met I give him a five thumbs up Bill Graham

This company made me wait for almost 2 hours and after two hours they made me call my insurance for…read moremy insurance to call them, my insurance returned the call to them and then they asked the insurance company for an additional 600 dollars more after I had already paid for the service thru my insurance and the reason for the extra 600 was because they supposedly needed to use additional tools to get the car I wouldn't recommend this company to nobody they just want to scam people for more money so after two hours of waiting I decided to call another company called CBK Towing and he charge me way less than this company for the same services I requested and no additional tools we needed

Scott has taken over the former Miller's Auto Body and has done a great job taking care of a small…read moreissue with the front end of my Acura TLX. Accurate pricing and delivered completed job on time.

I had someone side swipe my brand new truck, went to millers got a very reasonable quote, and the…read morework came out great. Very quick turnaround! Thank you.

We've been bringing our vehicles here for years! Very trustworthy which is hard to find, highly…read morerecommend!

These guys are honest and reasonable and very nice. Looks like we found a new auto repair shop.read more

Great experience! I called and spoke with Autumn who was friendly and informative. She helped me…read moremake an appointment for an oil change for my Discovery later in the week. I found the entire staff at the location to be friendly and welcoming. The free inspection (with a video texted to my phone) was informative and zero-pressure. The oil change took quite a bit longer than I expected and unfortunately there was a miscommunication between the quoted price and the actual charges. However, when I explained that to Brett, the very professional and kind gentleman who took care of me that day, he promptly went to his manager, Noah, and completely honored what I told them I was quoted; no debate, no accusations. I was extremely happy with them for that. Running a business honorably goes a long way with me and I hope the public knows the trustworthy way in which this location runs its business. Lastly, they did a superb job on the courtesy car wash. It was cleaner than any professional car wash I've ever had. If you have a Jaguar or Land Rover, I believe you can trust this business to treat you like they treated me. They earned me as a return customer.

This is not a positive review, let's start there. I own an LR4, 2016 with 118k miles, I purchased…read moremy car in August of 2020, I have been bringing my car to LR Bedford, NH since 2020, my very first oil change to current, always a GREAT experience until now. I dropped of my vehicle for a coolant service light and a drip. I dropped off my car on Friday, car was diagnosed with a manifold leak, replaced rear coolant manifold. I agreed to proceed with repairs. I dropped my LR4 off on a Friday, pick up the following Wedesday morning. Sunday, my daughter and I were driving to the mall, it was cold out so, I turned on the heat, within seconds my car started to jerk, And the engine overheating indicator came on I pull over and shut off my engine and there is white smoke coming up from the hood of the my vehicle, I get out of the car and there is orange coolant streaming from underneath the car. I call AAA, have the car towed back to LR, Bedford and don't hear back from anyone until I call them at 10am Monday morning. I was told my radiator cracked. The woman service desk clerk, said it would cost an additional 2700$ for the repair. I said excuse me, this is not on me ,you need to fix this. So, I made a phone call to another LR dealership, they said this could happen when an air pocket is introduced to the coolant system which could cause it to over pressurize and this is the result. Okay! So, I call two other mechanics same outcome. So, I find out this happens and I don't hear back from anyone from the service department, manager until 2pm the following day. So, blaming it on my current leak but, you fixed that and obviously this happened. Now, we have cone to an agreement that I would pay for the cracked radiator and they will cover the labor, at this point fine just fix the problem. I was told that I had two options, after market or Factory, the factory radiator is not available for three weeks and I'm still not guaranteed that radiator this was on a Friday. OKAY, obviously I want factory. So, I needed to approve the factory radiator, ok and before they order it they produce this BS, word document titled "Disclaimer for Automotive Work on Older Cars" why wouldn't they give me this reclaimer when I agreed to do the repairs prior? I had a real issue with this so, I contacted LR Head quarters, spoke to a woman for 1hr and 15 minutes. I was told each branch handles things different, that got me nowhere but she was able to leave a msg w the GM of LR Bedford. He contacted me, I explained the situation and I was told either you sign it or I will happily tow your car anywhere you want but, if you don't sign it we will not perform the work. My hands are tied, I sign and send. This was again on Friday, I was told a lot er would be available next Wednesday. I needed a loaner considering the part is not expected in for 3 weeks, I called another LR dealership, to see if this fact, it was a fact to LR factory's are available in the US, they are in the UK, I said are you sure and that's when she said she access to all warehouses. OK, they were telling the truth. I contacted the dealership on Tuesday, to inquire about the loaner for tomorrow, Wednesday. I called at 10:50 in the morning and was told she will give me a call back after finishing up with a customer, about a 1/2 hrs later I recieve a phone call back from service desk woman. Again, she apologized for her customer, I said no problem, I checking on the loaner, I kid you not, she says Oh! about that, we were able to get a radiator soon than expected they installed it and your engine was leaking while they were running it and you need a new engine. WHAT! How the FK did you get a factory radiator on a Friday and installed by Monday. But, when was so.eone going to tell me this happened, it's Tuesday Morning, are you kidding me??? I did not hear from any one in the service department about me now needing an engine. Crickets from Tuesday morning at 10:50 am until 12:50 the next day. I was so shocked, I went numb truly, like what FK, how did you get a radiator in a day when I looking at three weeks and still not guaranteed the factory radiator. I recieved a call back from the service manager at 12:50pm, he said this is ( I should blast his name but, I won't) you requested a call back, again I'm baffled, I'm sorry I requested a call back, when is someone going to tell me what happen to my car and when. He didn't know, he was on vacation, don't you think someone e should have notified me ASAP when you literally just told me I needed a new engine. He didn't have any answers because he was on vacation, seriously. He then tells me he is going to have a meeting with the GM and parts manager, no phone call all day, I ended up sending an email to both the service manager and the GM. No return phone call only email, telling me the radiator was expedited from an unadvertised inventory for emergency situations. To be continued... adding 1 star, because I have too.​

I've had portions of my car resprayed after an accident. The paint would look good for a few years…read morebut fail. The first time it happened they asked me if I visited Florida, insinuating that their paint can't handle Florida sun??? Acting like they are doing me a favor, they offered to respray where it failed as long as I paid for the "cost of paint." Imagine my lack of surprise that the paint has failed once again after a few years. Every other body panel looks great with factory paint, asides from my roof and front bumper which they "repaired".

My Jeep TJ looked good from far, but far from good! It had bubbling bondo from a previous owner's…read morerepair work as well as rust spots all along the bottom of the tub. The last straw in needing a body shop was my clear coat started delaminating in a giant sheet on the hood and fender. A good friend recommended John at Patriot Auto Body and he absolutely nailed it. I absolutely couldn't be happier & couldn't recommend him enough! My Jeep is brand new again!

Henry's collision center just fixed my car and they did an amazing job. Not only is the work…read moreimpeccable the car came back cleaner than when it went in. I would 100% recommend this place to anyone who needs car work done. They keep you informed every step of the way.

The whole process was 5 star. Henry's has a professional staff that makes having to deal with an…read moreaccident a lot less stressful. They also work with the local enterprise rental car so you can pick up and drop off the rental car at the repair shop. The whole process is seamless.

Mark and the crew do excellent work. I'm very selective as to who I let work on my vehicles, and…read morethey have my full trust. I left my vehicle off with them while I was away on vacation for a week to get some repair work done, with the need to pick up my vehicle on the way home to have it back for work. Mark texted me Friday afternoon to let me know it was all set, and where to find my key. When I picked it up, the vehicle was fully repaired to my high standards, and even the interior was detailed, a pleasant surprise! I can't recommend them enough, and will be my go to for any future body and paint work!

These guys got there game on! I have brought multiple vehicles to 603 and they can work miracles…read more They have a professional and courteous group of guys on board. State of the art spray booth and a nice clean shop to bring your vehicle in for work. I would highly suggest checking them out before any other auto body shop. 5 all the way.