This guy is amazing. After going to two different stores that were closed, I decided to give him a…read morecall; and I'm glad I did. He returned my call within 30 minutes and walked me through a detailed plan right away. When he arrived at my house, he was extremely pleasant to work with and answered all of my questions without hesitation. I highly recommend him to anyone in the Ocala area.

Great service and very pleasant. He did everything we needed, recommended some cost saving…read moremeasures and explained what he was doing along the way. He did not make me feel stupid like 2 other so-called professionals made me feel. He was efficient and charged virtually nothing to come to the house the same day he was called. We live in Del Webb Spruce Creek and really have struggled with getting good computer help. I would highly recommend AAA Computer Repair! Larry and Beth Piller Residents of Del Webb Spruce Creek

*** DOG FRIENDLY BUSINESS! My favorite part of this whole transaction was that they love their dogs…read moreenough to bring them to work. Nothing makes me smile more than sweet pups in society!!! : ) So very pleased! Despite a shortage of iPhone 6s screens, these guys managed to help me get mine fixed FAST. Quick, professional, and way cheaper than a new phone. Will be back again!

Very experienced and very knowledgeable. This place is easy to find. Great 3D art. Fixed my phone…read morewith know issues.

Paul, that works at PC Planet in Ocala, FL is a genius! Yes, an absolute positive genius! This is…read morethe second time he was able to recover irreplaceable data from old non-working devices. First time was a few years ago from my Windows 7 PC and today it was from my 6th generation iPad. I walk in a nervous wreck and skeptical for fear my late husband's voice recordings were gone forever and I walk out 30 minutes or so later wanting to jump for joy that Paul saved the day yet again! Paul is very methodical, calm, reassuring, and works quickly to solve the problem. Pricing is far lower than I expected considering the caliber of knowledge and workmanship that I received. Paul, thank you again for your extraordinary help today.

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

We stopped by looking for appliances. We were greeted promptly. The Salesperson was extremely…read moreHelpful, Knowledgeable, and spent a lot of time with us. He mentioned to stop by their Jacksonville Showroom as it was larger. Which we did and were treated exactly the same. We purchased all our kitchen appliances through them.

I ordered an Ilve 48 inch custom propane stove in March and paid in full. Ray Swab was the…read moreassociate that handled my order. I ordered in March because the stove comes from Italy and takes 3+ months to arrive. I received a call 9 weeks later stating that the order had never been placed and that they were placing it now. It was for a new construction home and I was on the contractor's predicted deadline. They offered a loaner basic stove for install so that I could close on my house. The stove arrived and was installed by my contractor while I was out of the country. I later received an additional invoice for a conversion kit because they got a natural gas unit instead of a propane unit that I ordered. I was not notified by Setzers nor asked about accepting a nautral gas stove and using an LP conversion. They charged me for the LP conversion. I spent over $10,000. And they wanted additional funds for an error that was not my fault. I asked for Setzers to write off the additional fees due to their company error. When I pointed out the multiple errors, Ray Swab further insulted me rather than providing appropriate customer service when I asked for the additional fee to be absorbed by Setzers since it was not my error (actually multiple errors). He implied it was my fault since the contractor was not quite ready for install upon its arrival and had to wait 2 weeks (I can only provide as accurate information on timelines as I'm given by the contractor.) Buyer beware. I felt like my experience was extremely disappointing and severely lacking in customer service. Take your hard earned money elsewhere as they've proven they don't value it here. I chose to order the rest of my appliances elsewhere after their poor handling of and lack of appreciation for my order, time, and money.

They've always been very friendly and honest with me. I had a chip on my iPhone 4 face & explained…read morehow (and why) it'd be so expensive to repair over a tiny chip in the front glass. Behind the glass is the digitizer and its a fairly labor intensive repair. The case covers it up anyway! I'll be back when I really mess it up.

In the past I wouldve given this place five stars. they used to give me excellent, quick service…read moreand good prices. recently I had an issue where I had a phone with a charger port that needed a replacement. he replace the charger port on the phone and the phone still did not turn on... I did not blame him for it although he initially told me that was what was wrong with it. he proceeded to say that I now need a new battery.. we replaced the battery and the phone began to work but after a couple minutes it would just continually reboot itself. he unprofessionally gave me his home address to drop the phone off so that he could look at it and repair it overnight he told me that it would be ready the next day but never gave me a time I called him to find out the next day what time would I be able to pick it up because I had to work that day. when I called him to ask him what time it would be ready he told me to stop calling him so much, but when he has my property in my possession which i am paying to be repaired, i believe i have the right to know when itll be repaired.. not only because of my work schedule but also because i am without a phone. I am currently 23 I have brought more than 6 different iphones for him to repair since I was 17 and this is the absolute worst experience I've ever had and I will most definitely never go back there. I would much rather spend more money to get my phone fixed then to pay a cheaper price and be disrespected.

This place is fantastic! I dropped my computer off in a Friday after 3 and it was ready by 11,…read moreSaturday. I highly recommend them.

Very good place for computer repair. John did a great job after a lighting bolt fried my computer…read more Thanks

Date: 01/12/2022 To:…read moreJohn Stankey (CEO), Angela Santone (ExVP HR) Reference: Excellent Customer Service and Professionalism Please make note that the following AT&T Store Associates (4405 SW College Rd, Ocala, FL 34474) needs to be commended on their excellent people handling skills in providing me and my Service Canine Rio (aka: RioTheBorzoi) with the best Post-COVID cellular retail experience. If your company has an award available for this team has shown me the high quality of problem solving techniques, clear communications and personal due diligence in rectifying all my transportation needs. Bianca Mike  It is this customer involvement that makes your organization a leader in the industry. "Store of the Month". I would like to especially recommend that they receive special recognition for their merit during these times of corporate recovery. I find that the foundation of AT&T success is directly attributed to this kind of leadership performance.  I now know why your organization has the reputation as an industry leader and the relentless pursuit of perfection Cheers! Frank B

Customer service has been consistently horrible at this location. I have gone there to transfer…read moreservice because they would match a competitor and had so many hassles as they kept messing up every so for month and had to manually fix it, was not into helping or servicing people overall, knowledge overall was very poor and the coverage of service areas are very poor. AT&T is definitely not a service provider for those that need a wide service area as their coverage regardless of what they say and the map that shows the coverage areas say because when you actually get their service, it will be spotty in the areas where you think should have no issues with service. We are paying a little less than Verizon but had we known what we know now, we would pay the higher price for being able to have strong frequency in our own house and the ability to use the phone everywhere other than remote areas. Plus their customer service is the worse ever!

I was looking for a used desk and file cabinet. I called a few stores. Some had 800 #s and some you…read moreleft a voice mail. I never received a call back. I went to a few and some stores didn't have much of a selection and others didn't have anything that fit my size requirements (doorway width and I needed a long desk for workspace). A couple tried to steer me to new furniture actually inferring I couldn't afford a new desk. Being in sales myself, that was a tactic I'd never seen before. And then I found N & N had a FB ad. I messaged them on a Sunday (I was moving and needed it by Thursday). David responded in a few minutes. I told him what I was looking for and he sent me their flyer and their address. I went to the warehouse on Monday. The two ladies in the front (I didn't get their names) were very nice. David came out and walked me through the warehouse. He spent a lot of time with me. He knew what I needed and I found the perfect desk and cabinet. I couldn't believe how great prices! We then arranged delivery. Jorge and Mike showed up on Thursday and did an incredible job negotiating corners and a hallway. They even plugged in my power strip so I would be able to use the (I don't know what they are called) the holes on the top of the desk! They did it in no time and couldn't have been nicer and polite guys. I found out that N & N is a family run company, I think, for about 30 years! If you are looking for used or new (they also have a great selection of new office furniture) don't do anything until you see these folks. Shortly, I am opening an office and I will look nowhere else. Thanks, David, and everyone at N & N for a great experience! Between needing the desk and the stress of moving you sure made my life easier!