Fantastic! Hardworking young man who owns the business. Professional, pleasant, exceptionally…read moreaffordable, helpful.

A mobile glass service you can count on. I compared prices to 10 other businesses and this was by…read morefar the best price. The owner was very personable and was honest. The work completed was of high quality and I feel it was an excellent value. Thank you.

A+ Service. Highly recommend Shawn was very accommodating…read moreand did an excellent job at a reasonable price.

Very professional & did an awesome job! Didn't have to go to dealership afterwards. They took…read morecare of everything!! Great place, great business

Excellent all around, Excellent communication, Excellent job, very quick was done under an hour in…read moremy case and the price was very good I don't think you can get a better deal honestly.

We have had 2 windshields replaced and 3 chips repaired and the owner is very professional and the…read morework was outstanding. I would highly recommend this company!!!

After some back-and-forth with my insurance and Safelite, I feel so good to know that Safelite…read moretruly cares for their customers and once their customers to be taken care of. I recommend Richard at Safelite to help me anytime with my concerns. Thank you!!

When I walked in for my appointment I walked up to check-in. The attendant at the desk made no…read moreattempt to acknowledge anything but looking down. I said good morning. She did not break eye contact from her desk. After telling her I have an appointment I was told to "sit down" and the technician will check you in.The technician came out at 9:08 am. Very friendly with a great welcoming smile. There is a kurig and a mini fridge with cold water and free Wi-Fi. He was very informative and professional. The inside of the waiting area is filthy. Spiderwebs,caked dirt, several pieces of trash. This place just opened its doors for the day! It should not be this worn down. I could understand end of day traffic wear and tear but not a good first impression for me or other safelite locations.

I had a great experience with Dove Auto Glass. Their pricing was very affordable compared to others…read moreI checked, and they got me scheduled and taken care of in less than 24 hours. The actual windshield replacement only took about an hour, which was incredibly convenient. The staff was friendly, professional, and made the whole process quick and stress-free. If you're looking for fast, reliable, and reasonably priced auto glass service, I highly recommend them.

Great service and great pricing. Special shout out to Jason and Alex, very courteous and helpful!read more

I looked on google and came across Auto Glass Express. My granddaughter had a rock chip in her…read morewindow. Driver side. I spoke to Laurel at the office. who advisedd me it would be $50. I didn't want to turn it in to insurance as I raised deductible on her car since it's 235,000 miles on her 2010 Honda Accord. We set it up for the next day and the appointment window was between 8-12pm. (Not too pleased with a 4 hour window, but what the heck. It needed fixed) Laurel said a tech would call before they headed over. I waited... waited... no call. Finally at 11:55am I decided to call Laurel myself to ask where the tech is and to let her know no one has called me yet and it's been 4 hours! I was a bit irritated since they didn't stay in touch-as they said. She informed me the tech would be here in 15 minutes. The tech called me from his cell and said he was able to be at my house in 10 minutes. Sure enough, he pulled up within 5 minutes. Super nice tech. He set up and had the chip fixed in less than 10 minutes, if that! I called the next day to pay over the phone to Laurel. $50. Done! I would normally only give 2 stars due to the long wait, but the tech was so nice, and so was Laurel the office manager. They deserve 5 stars and a I highly recommend Auto Glass Express! Use them!! Excellent business! Excellent people! Excellent Chip isn't looking too good. 6 months later looks the same as before oh well...

I came back from my deployment to a cracked windshield. Don't know if it happened prior to me…read moreleaving or while I was gone. Anyway, I called to check out their prices, filed a claim the same night and they were at my apartment the next day replacing my windshield. The molding on my windshield and rooftop became unsecure and they fixed that as well. It was slightly inconvenient not being able to drive my vehicle for the hour after they completed work, but that's just a part of the work that was done. I did not want to comprise the integrity of their work. Quick, friendly and mobile! Everything a busy girl like myself needs. One note: don't be alarmed that Alan may not be the person who comes to do your windshield, but he is the person you'll likely encounter when scheduling and handing insurance information. Not that it is a problem, but he runs the main shop in Auburn with the paperwork and such, and his technicians at local office in Yuba City takes care of you :)

POOR QUALITY WORK & WORST CUSTOMER SERVICE. Big Bruce's Auto Glass replaced my windshield in April…read more2022. The cowling on the lower part of the windshield was damaged during the replacement of the windshield, causing it to make a vibrating/ buzzing sound when drive over 50 miles per hour. The sound is loud and super annoying and will drive you nuts on a road trip. I contacted Bruce about this issue back in April and 9 months later I continue to get the runaround with one sorry excuse after another. My insurance agent said when replacing the windshield it is very common to also replace the cowl and they are more than happy to pay for the parts and labor and Bruce knows that. My conclusion is that once Big Bruce Auto Glass gets their money for the initial job, you are no longer a priority or concern. I don't know how many times I got the excuse of ,"We have been super busy and haven't had time to go pick up the cowl from the part from Dodge." I have always been super nice on the phone with Bruce and it hasn't gotten me anywhere. At this point my insurance company will be helping me get the cowl replaced by another shop, which is great because I'm done talking to Big Bruce Auto Glass.

Great price and very reliable. Window was fixed the next day when the glass was in! Very…read moreprofessional