The first challenge is to find some one willing to speak with you. The second challenge is getting…read morethem to work on your vehicle. They always find a loop hole in their policy book or an excuse to avoid work. The third challenge is getting your car back in good condition, without much damage or improper repairs. Walmart has chosen to hire the most inexperienced cheap labor possible. Instead of training them properly they give them minimal automotive knowledge and a big rule book. Most of the rules in this book are to protect Walmart from the incompetence of their employees, and not to hold them accountable. Considering the quality of technicians they employ, the poor training they receive, the idiot protection policy book, it is clear Walmart does not understand the automotive business or respect technicians, service advisors, or shop managers. Notice Walmart You could have real technicians by cutting spending for bad ideas. Ex. You wouldn't need an idiot proof Midtronics machine, if you had someone on each shop that is not an idiot. You only need to protect your self from idiots if you surround yourself with idiots.

If you ever have car issues, do not take your vehicle to Elliot's Auto in Scottsburg. I paid them…read morealmost $700 to fix the AC on our Outlook and when I went to pick it up on Tuesday, the back was still only blowing hot air. They asked me to leave it with them again. No problem. I got a call this morning saying that the car was fixed and it would be another $230 to get the keys back. I explained to the owner that I had thought additional repairs would have been included with the original price that I paid, and that no one ever explained to me that there would be additional charges. I never approved more work to be done to my vehicle for additional cost. The owner accused me of "blackmail" (still not sure how that works) and dropped the price to $205. Long story short, I would strongly advise taking your business elsewhere.

Traveling and had unexpected car problem! What a blessing to call Elliott's!!! They have their own…read moretow truck and came with a flatbed tow truck and picked us up within minutes! From there we had nothing but top quality service! Honest and quick! Back on the road and couldn't be happier. Friendly and professional!!!!! If you need a great mechanic don't hesitate to call Elliott's!

Well.. They installed a new fuel pump.. Didn't last 24 hours.. Called many times and no response…read more. The pump they put in took out my ignition switch.. Burned up a bunch of wires along with the fuel pump.. Its been in a repair shop for two weeks now.. Still doesn't run.. I just wanted to have them return the new pump as defective and so I'm out thousands of dollars.. DO NOT RECOMMEND

My transmission gave out on the interstate, the owner and his employee assured me they had a good…read moretransmission and could get it installed within 24 hrs. 4 days later the truck still wouldn't stay in gear, the owner said he had no clue why. The local chevy dealer later informed me that they had installed a bad transmission. I asked the owner for a refund for the transmission only and not the labor. He refused laying the refund responsibility on his employee even though all my cash was handed to him and he gave me a receipt listing the sale of the transmission. The owner often likes to speak as if he's an employee despite clearly being the business owner.

Got my lower grill shutter replaced. Kind of new to the area and found this place off yelp and was…read moreable to get my truck fixed for less than half of what my car dealer originally quoted me. Jon very friendly and upfront about pricing.

I have a 2008 Toyota Corolla. It was leaking coolant. I brought it to another shop and they…read morecouldn't find the leak. I brought it to Advanced auto service and they found the leak. It was the thermostat housing. Jon was very nice. I was told to bring it in on Wednesday. It was repaired by noon Thursday at a reasonable price. They used antifreeze I had already bought and was in in my car to top off radiator as I requested. Which saved me a few bucks. I trust this place and was very happy to get my car fixed properly in a timely fashion. I will definitely be back for future repairs.

Joe and his team are thorough, precise, and willing to work with you on what repairs you need. I…read morewill be taking my vehicles there from now on!

A response is always appreciated. The bottom line is that there'd been no excuse to be so rude…read moretowards me and what you wrote could easily have been relayed on the phone when I'd called to schedule the repair. (If you have no reception/waiting area, then I question why there were several chairs, a table and tv in the space along with another customer waiting at the time of my visit.) As far as my expectations, as a customer, I should be treated with common courtesy.