An unexpected road-trip detour this morning, but definitely a worthwhile one…read more We had to make an unscheduled side trip to Pinegar Honda in Springfield, Missouri, for B1 service on our Honda Odyssey. It added about an hour of drive time to our trip, plus another hour and 15 minutes for the service itself, but we prefer to do it by the book, and thankfully our Honda service plan covered everything. To make our 8:30 AM appointment, we had to get up at 5:30 local time in Rolla and get on the road early. Much of the drive to Springfield was through nearly two hours of rain, so it was a long and very early start to the day. The good news? The dealership was excellent, the service area was clean and well organized, and everything was handled smoothly. A fun surprise in the waiting area was an on-site donut case featuring St. George's Donuts, a true Springfield institution. Katy St. George first learned to make donuts in her father's shop in California, and in 1971 she and her husband Charles sold their business there and moved back to her hometown of Springfield, where they opened the first St. George's Donuts at Grand and Glenstone. It was a neat local touch to enjoy a bit of Springfield history while waiting for the service to be completed. After a 5:30 wake-up call and a rainy drive, that was a very welcome bonus. Sometimes road trips include unexpected stops, but when the service is good and the donuts are great, it all works out. Pinegar Honda 3520 S Campbell Ave Springfield, MO 65807

After the oil change and inspection was complete, I was directed to pay the invoice at the service…read morecounter. After I paid cash, the secretary handed me the receipt and someone else's key that had been attached to my service order. She looked around and eventually found my key. No service personnel spoke to me regarding any of the maintenance needed. No one could tell me where my car had been parked. The secretary advised me to push my 'alarm' button on my key to help me locate the car. 'We're used to it,' she said. 'People do it all the time.' It was a very hot day, and the car was too far away to set off the alarm. The general impression was that Pinegar Honda doesn't care.

Way to upgrade your game Honda of the Ozarks! A few years ago when I first stopped in they had very…read morefew cruisers to throw a leg over. They must have read my earlier review as they now have all sorts of cruisers on their showroom floor. I wasn't actually there to buy this time, but to sell my Harley. I was picking up a new Vulcan from a private seller and jut didn't need it anymore. I worked with Bob Ernins in sales. I told him what I wanted for it, which was about KBB when selling to a dealer. He had the service department go over the bike and after finding no issues and noting it was in good condition they ended up giving me exactly what I wanted for it without turning it into a haggling session. Renegade Harley had offered me about 1.5K less than I wanted and did it a super shady way. Bob Ernins had the paperwork done and I was back out the door in record time with cash in hand. Super props to Bob for taking the time to work with me and doing a great job despite my not buying a new bike from them. Tomorrow I am taking the new Vulcan out to them for a service.

What a great experience. Staff here is super knowledgeable. The process was very smooth. The…read moreshowroom is clean and full of options. They had great prices lower than anywhere else i checked.

I went in with a recommendation from my boss to put decals on my jeep. It was done it little under…read morean hour and looked fabulous! Price was absolutely reasonable. The service was to the point and clear.

They tinted the windows on our new car. When I called for a quote they said it wouldn't take long…read moremaybe 45 minutes. I made an appointment and dropped the car off at 9. When I dropped it off they said 2 or 3 hours. At 11:30 they said 45 more minutes. I didn't get my car back until after 1pm and burned 2 hours of vacation waiting on them to finish. A realistic expectation would have been nice and I would have made different plans. Never again. I'll drive to Springfield for the next one. Update. They had to take out car seats and never told me. They only clicked outside latches so they looked buckled. Assholes. 3 of 3 seats not strapped in. If they can't do that right don't let them touch your dash or door panels.

Had a touchscreen stereo with blue tooth and back camera installed on daughter's car. Helpful staff…read morewith good knowledge of the products. Small issue with the installation but they made it right the very next day. Definitely would recommend for buying car stereo equipment

Ordered car stereo, took way too long to deliver, they sent the WRONG stereo, had to deal with the…read morereturn process. Still waiting for refund. Never again!!!!

My friend and I were traveling home. I stopped at Jiffy lube in Nixa Mo. The people who worked…read morethere were so helpful, kind, knowledgeable and professional!!! I recommend this business highly! I recommend them to everyone!

Nice looking place I use to use this service years ago until I changed to oilstop which was a…read morebetter service. I am traveling through so I need an oil change they did not do any of the 21 point check list, like lubricant door jams, air in tires, clean the windows, etc. Then charged my for an additive they never used in the oil since I was watching them the whole time. Then one mechanic says all my sway bars have play and all the gaskets are leaking showing me a video. Then it took them almost 40 minutes to get a quote they said $1,300 which is insane. There are better local places that need you to support them and them to take care of you. I went to Hickman Auto and was roughly quoted which was fine until he can look underneath the van said about $700 and that's if everything failed at the same time. So be careful get 3 quotes and stay away from this place that took 40 minutes compared to the other mechanic 5 minutes.

Bought my 2012 Xterra there. Got all my regularly schedule maintenance there. No significant…read moreproblems in 14 years. After my Xterra racked up more than 350,000 miles, I traded it in there and bought a new 2026 Frontier. Always received prompt, professional, superior service. I recommend this dealership highly, and plan to continue to go there for at least the next 14 years.

Bought a 2021 Nissan brand new at the time had sensors on braking and other lights brought in at…read more6000 miles they said no problem with it kept getting worse brought in 11 months ago while warranty was still good they said nothing was wrong really braking while driving and backing all I wanted them to do is put on machine and check but they wanted to charge me. Sorry place to buy a car service department doesn't do there job right when a customer complains about a problem get it on a machine to checkout while under warranty not wait till warranty runs out.

This is not a conventional review. I am a member of Unity of Springfield. Unity hosts one of…read moreseveral cold weather shelters for helping homeless people make it through the cold months. Chappell's Tires was kind enough to donate a tire to one of the needy individuals who utilized our shelter. Thank you for your generosity! I am definitely going to go to your establishment when I need tires in the future!

These people did not deserve any recognition on anything. I left my auto back in May 30, 2022 for…read moreignition replacement. I was only able to pick-it up today. When I went there the business owner "Garry Shidler" asked how I'm going to make a payment cash or card I told him card. He charged me $579.90, I told him "are you sure you're not overcharging me?" And he said, well you know what I feel sorry that it took so long so you don't need to pay me just take the car with you. When we finally went to take the car the license plate were gone both front/back and when I asked Garry where it went? He said "he don't know, I'm not taking responsibility for this". I told him well this is your shop- and it is your job to know where it went? I said, I'm going to call the police and file a stolen report, and he said well if you did that you'll have to pay me? I was like what- 5 minutes ago you said I don't have to pay it because you feel guilty that it took you for four months. Now you're asking again? Sure, money is never a problem for me I'll pay. I handed him my card, he said well I can't accept card it has to be cash. So my brother went to the ATM, and got cash $600 and gave him, but he don't even give us back the change. Garry Shidler is a liar and a thief!! I also send this message to city chamber so that he can never get recognition!!