Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

took my car in for a regular oil change, got it back and halfway down the highway all the lights in…read moremy car came on and my speedometer wasn't registering. I take it to them to see about getting it fixed or situated and they tell me to come back in 3 days when their guy with a scanner is in. so now I have to wait ON THEM even though THEY fucked up my car. bunch of bummy degens work there and cant do their job for shit

Thank you Joe and crew !!! Noticed I had some bad tire camber wear on my RV before leaving to our…read morenext reservation 6 hours away. You took care of us right away without hesitation and got us going to eventually make it back home 1800 miles away. Thanks again !!!

Highly highly recommend! I had a screw in my tire and the guys at Sam's Club said they couldn't…read morepatch it and that I needed to buy all four new tires because of my all-wheel-drive vehicle. They quoted me $1400. My favorite car repair shop, Stewart Auto service, recommended Joe's tire shop. They took a look at my tire and told me that they could easily patch it. Total cost was $20. I'm so thankful for their honesty! They are my new go-to for all things tire-related!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Gave me a quote that ended up not including $120 alignment. Told me they could get to me in about 1…read morehour and would call me. Never called. I called at 90 minutes and they said bring it in. Then told me it would be done in an hour. Called about an hour later and told me about the alignment. Said it would be about an hour and would call. Never called . I called at about 90 minutes. Thirty minutes later went to get car. I took the car in at 8:30. Got it back at 3:30.

I was having a car problem and my first thought- come to Big O Tires!!…read morei was greeted by a gentlemen named Tyree Clouse who was so kind and welcoming. Corey took my car for a test drive and immediately got to work on my car. They did so great and my car is back to brand new!!! love them and would recommend to anyone in need of a car service.

I spoke to the same front desk guy three times and he would not give me an appointment. I showed up…read moreto a 90 minute queue on his recommendation. Your employee just wasted my time.

Chris and the team were fantastic!…read more Without an appointment they quickly patched the tire on my EV using the required "EV pucks." They saved the day on my roadtrip.

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!