I had called about noisy front wheel bearings. I already had two other estimates between…read more$800-$900+. Economy was cheaper by far. In the process they found that my front brake pads were dangerously thin. So I got front bearings AND front brakes for about $580+. Through the whole process they kept in good communication with me. I would definitely recommend this place of business.

Always friendly honors their warranty. Twice the honesty of other shops. Trustable and great prices.read more

Came in to get a tire fixed found out my rim was cracked. They quickly got my spare put on and got…read moreme back on the road. When I went to pay the guy told me he didn't really have to do much to have a good rest of my birthday.

I would give them a 10 star if I could. I had 2 blow outs and was in real need. I had my car towed…read morethere and I could not have been treated better. They could see my stress and they jumped in and checked their stock and were able to take care of my car. I was in and out and with the greatest care. I found a place I trust and where you get great service and a great tire with fair prices. If you have not, check out South West Tire and Wheel in Marshfield MO, they are a great company serving our community with excellence. They were nice, professional, informative and provided great service. Thank you, Nancy Williams

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

took my car in and they inspected my breaks & shocks for me. Dis not charge me anything to look at…read moremy car. We will be taking in our daughter's car today. They are honest, capable people.

Always have taken my cars there. They do great service. The prices have always been fair.read more

This is not a conventional review. I am a member of Unity of Springfield. Unity hosts one of…read moreseveral cold weather shelters for helping homeless people make it through the cold months. Chappell's Tires was kind enough to donate a tire to one of the needy individuals who utilized our shelter. Thank you for your generosity! I am definitely going to go to your establishment when I need tires in the future!

These people did not deserve any recognition on anything. I left my auto back in May 30, 2022 for…read moreignition replacement. I was only able to pick-it up today. When I went there the business owner "Garry Shidler" asked how I'm going to make a payment cash or card I told him card. He charged me $579.90, I told him "are you sure you're not overcharging me?" And he said, well you know what I feel sorry that it took so long so you don't need to pay me just take the car with you. When we finally went to take the car the license plate were gone both front/back and when I asked Garry where it went? He said "he don't know, I'm not taking responsibility for this". I told him well this is your shop- and it is your job to know where it went? I said, I'm going to call the police and file a stolen report, and he said well if you did that you'll have to pay me? I was like what- 5 minutes ago you said I don't have to pay it because you feel guilty that it took you for four months. Now you're asking again? Sure, money is never a problem for me I'll pay. I handed him my card, he said well I can't accept card it has to be cash. So my brother went to the ATM, and got cash $600 and gave him, but he don't even give us back the change. Garry Shidler is a liar and a thief!! I also send this message to city chamber so that he can never get recognition!!

Blew a tire on the trailer near Springfield, MS on I44…read more Called B&I Tire in Springfield. They came out and replaced the failed one. Followed them back to their shop and replaced the other 5. 2 1/2 hours after I called them we were back one the road. Great customer service.

These guys are awesome, honest, a great value, and friendly, speedy, quality service. My family has…read moreused them for decades and we've never been disappointed!

got my new tires on and wheels balanced very fast service, job done right, fair price, couldn't ask…read morefor more. thank you!

I called the shop. He got me riding in right away two new tires all new brakes very reasonably…read morepriced. I highly recommend the shop very good customer, service and clean.Ty brother!!!

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!