Alex was great! friendly, quoted me accurately over the phone and the job was done within 30 minutes. Other places in the desert charge double, literally double to balance tires. Go here, you'll be happy you did read more

This place has gone out of business. And no wonder. Rent prices are up and last time I went here for an oil change they didn't do them any more. I was a customer her for 10 years until then. read more

Weeks before, i called setup brake change and tire rotation with outside parts. Person on the line SANDY(district manager) gave me ignorant attitude telling me they don't use outside parts (rotors & brake pads) rudely asking me how long i have been living in California stupid shit like that. Claims all businesses are closing in the the area Friday like a pshyco. At the Cathedral City location and they did confirm Yucca Valley location permanently close for good. Also she LIED!!! Big O Tires do outside parts but it doesn't guarantee any warranty package just pay for labor. YOU SUCK SANDY!!! NOW MY ASS is driving from high desert down lower desert YOU IGNORANT JERK!!! Sandy has been known for bad costumer service so believe the negative reviews around Yucca Valley businesses related to bosses and employees. read more

Big O pile of crap. You're next in line unless you've come in for warranty repair then you can just sit and wait. Awesome customer service

Great tire service! They helped me put new tires on my horse trailer and advised me of safety concerns with the tires on my new truck for hauling. Thank you Big-O for keeping me and the ponies safe and on the road!! read more

Sandy, Becca and the crew rock it! They consistently go the extra mile.... Always a pleasure, thank you!

They got us in same day, no issues with the work performed. Fast service and helpful picking up the vehicle. I recommend them. They did oil change, topped off fluids, rotated tires and alignment. A little pricey but probably less expensive than going to the dealership. We will take our other vehicles there now. read more

This Big O Tires location is amazing. Whenever I have come here for service they have provided amazing value. A special thanks to manager Sandra Moody and Rebecca and Paul. read more

I recommended you get a second opinion in town. I think sometimes there is that service writer who is about how much money they can soak you for. I've been down that road. read more

This place is awesome, they worked with me on getting new tires. The tires were ordered & changed the next day. I've never see a a turn around happen that quickly. They offered me a few protection plans in case something happened to my tires. They did a courtesy wheel alignment check free of charge. I'll be coming back in the future for oil changes & tire rotations as well. read more

Staff is super friendly & efficient but DO NOT purchase trailer tires here. No warranty. Tire failed at 1 year & 8,000 miles & they will not replace it. According to the owner manufacturer will not guarantee trailer tires... Like I said the staff is helpful & friendly but this is NOT the place to purchase trailer tires. read more

Big O Tires - 1 year old trailer tire with about 8,000 miles on it, purchased at Big-O Tire Yucca Valley. No warranty replacement. - Tires Near Me - Yucca Valley, California

By far best experience with any kind of auto service, Sandy thoroughly made sure our service was done correctly, not pushing any other unneeded services on us. She was super professional, friendly, and hospitable. She also welcomed our dog inside! read more

Great service. Sandy squeezed me in before closing. Gave me a great price. And Jose took care of my Jeep. She's back on the trail. read more

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The two ladies on the counter were rude and looked like the customer was doing them a favor...took my business to owner operated shop...got my tire repaired in 15 min... read more

Sandy is amazing. Also, they came across a recall that no one had noticed on my 2006 Prius, and sent me to a dealer to deal with, so clearly it's best service over money for Big O, which is rare. read more

Everyone is always kind and helpful, Becca is my favorite she is amazing. They finished my car ahead of schedule as well which is always a nice surprise. read more

Asked for a specific brand of tire and gave exact size, was told they don't have them in stock but can order them. Asked for pricing info, after looking into the cost of the tires, she told me there was no pricing within the system, and she would not be able to sell me tires. Asked to be transferred or connected within someone in the company to help figure out the pricing, told me no one could help with that. Customer service sub par, just lost business over per laziness. read more

I really liked this place until they charged me $132 to install a new battery.. which would have cost $59 at the VW dealership, $30 at Monument Motors in Joshua Tree.. and ZERO at Auto Zone. when I tried to get an explanation, I was simply told "We can put your old battery back in right now if you want.". I felt ripped off and disrespected. I was confused, because before that they had always been very friendly and helpful. read more

The ladies at the front desk were so kind, patient and helpful and even helped me find a coupon to reduce the total cost. Can't recommend this place enough!!! We blew a tire on a road trip and no other tire place had the stock of our tire. This was the nicest place we spoke to and they had stock!!! 5/5!! read more

Worst Big O Tires ever. We are loyal customers to Big O in Bakersfield. We have gone to this location in Yucca Valley twice and had a horrible experience both times. First time we came got 4 tires replaced and they lost one of my tire locking nuts. I called back when I noticed it was missing and they told me they never worked on my car. LIES. We decided to give them another try because our brakes needed to be replaced. We got here at 9 am and they told us they didn't have didn't have the parts I needed and that they would order them and parts would be here by 2 PM and Job done same day with an $300 deposit. No problem. Paid deposit and came back at 2 PM and was told they are still waiting on parts. They finally walked up to us at 3:30 and told us they ordered the wrong parts and they can't find the correct parts we need and basically that they can't help us. Told us our refund will be processed in a few days. Took our money and made us wait there 6 hours for nothing. If I knew this was doing to happen I would've taken it somewhere else where the job could've been completed! read more

After an extremely awful week, my tire blew out on the highway! I called up Sandy and she was so kind and responsive to my needs. I'm a single mom so I'm balling on a TIGHT budget. She gave me the complete price right up front (including taxes, install, AND the fee for taking my busted old tire) so I knew exactly what I was getting into. She also had the lowest price of ALL the tire shops in the high desert (and trust me I called allllll of them). Extremely friendly service and I was in and out in under an hour! I know that part is not really within her control because it was just lucky timing that no one was ahead of me but I think having as many available bays open as they did helped. 10/10 best tire shop in the desert. read more

I came in with a tire which was losing air. In no time they put on the spare and sent me on my way- with no charge to me!! This was after I'd come in, decided to exchange my rental car for another one, gone to the rental place to find that there were no cars available, and returning to Big O a second time! They were super friendly and helpful, and even sent us along with a handful of snacks! This was service at its very best! read more

Horrible and untrustworthy. Don't go. My car overheated and Big O Tires in Yucca Valley was the nearest mechanic. I was told I needed a new radiator, which we didn't believe to be the case. According to them, the cap cracked and pieces had fallen into the radiator. That literally makes no sense and it wasn't true. A friend put coolant into my car before I took it to Big O and there were no cracks. I'm sure it was just a hose that I needed, but since I live in LA and couldn't drive my car back home, I reluctantly got a new radiator. Two weeks later my car overheats again and I get stranded on the side of the freeway with my dog. Two guys stop to help me and when I went to pop the hood, it wouldn't open. The lever had been broken. I hadn't opened the hood since getting it back from Big O. They were the last ones to open it so clearly they had damaged it. I took my car to a mechanic in LA. It took them hours to get my hood open and it turns out I blew a head gasket, which is odd considering I just had the radiator replaced. Apparently, Big O didn't tighten the upper clamp and coolant leaked everywhere as a result. The radiator had ZERO coolant in it--again not acceptable since I just got a new radiator. In addition, they didn't install a fan correctly. I was quoted around $1500 for the new repairs, on top of the $600 I paid for a radiator I probably didn't need. I have photos of the untightened clamp, coolant leakage and documentation of everything. The LA mechanic is willing to go on record and state his findings. He also has it written down and called out the previous mechanics for their careless work. I called Big O and spoke to a manager who was condescending and said he didn't believe me. He refused to help and said to call back at a later time to speak with the owner. I will attempt to speak with the owner, but it's hard to deny the strong evidence I have. That said, if this doesn't get resolved, I will take them to small claims court. I can absolutely prove their work was so reckless and negligent that I blew a head gasket. Please save yourself time, money and hassle by NOT going to Big O Tires. read more

Big O in Yucca Valley is fantastic. Smart, honest, friendly, and they go the extra mile. I was passing through with a sprinter van and they really took care of me. Cant recommend them enough. Sandy is amazing. read more

The counter person was reliable and had my car serviced as requested .. his mechanic was helpful, explained everything I needed and didn't need .. was very impressed being the first time using this business.. keep up the good work! I was very satisfied. read more

I have started using Tham about a year or two ago. I send 5 different vehicles there, Which includes pickup trucks, 2 Porsche SUV's, a Porsche Sports car, and the family sedan, and older Jaguar. Big-O Tires has so far treated me very well, charged very fairly for their work, and always had work done as promised, and when promised. Nobody and nothing is perfect, so one time they forgot to re-install a valve cap, another time my carpet had black shoe marks. Both times they took care of issues immediately, and satisfactorily. The one set of Continental tires I bought from them so far were installed 100% in balance, and the price was competitive with online sellers. Thank you Big-O for giving me good service at a fair price. read more

Great Customer service ! Today Jose helped us out without hesitation when we unexpectedly pulled in to ask if someone could help us unscrew the oil cap on our car that we had been struggling with for 30 minutes, Thank you for the friendly customer service. read more

I can't say enough positive things about the customer care and the level of service on my vehicle. I am a very happy repeat customer, and I will continue to recommend them to anyone I know! read more

Came to my scheduled appointment everyone was professional and pleasant didn't have any issues. would recommend to anyone to go and get your work done at big o read more

This place is good for tires, but super expensive for repair work. When they put tires on my car they noticed some axle front seals were leaking and my rear shocks were leaking. I asked them how much for them to repair the things that were wrong and they said $800. I was able to get it done for $600 here in my town. I'm happy with my tires so far, but if I go in there when they need to be rotated and have a problem, I will update my review. read more

Bought 50,000 mile tires. Rotated them every 5K miles but did not save each receipt. I have the records noted. Now, with 22,000 miles the tires are just about done. Well, the two I have left as the first two were done two months ago. They want nothing to do with me. I know, the rules are the rules and I need to have receipts for tire rotations, I paid over $100 each for these tires and have only gotten 22k out of them. For a locally owned business, they don 't really act like it. read more

Big O was recommended by another area mechanic as he was booked up. They got me in and out in less than an hour (on a holiday weekend) for a fair price. Thanks for getting the nail out of my tire! read more

Parking lot full of cars and customers, two employees inside talking. Five of the seven bays are open and only two people working on anything. Expect to spend the day here, or drop it off and pick it up the next business day. read more

Big O Tires - Tires Near Me - Yucca Valley, California

Called for a quote for 4 new tires and was happy with the price. I was down the street and was able to take it right then. They were fast and courteous and friendly. read more

This place made my mom wait FOUR & A HALF HOURS to get a simple oil change. The worst part is that they did oil changes for people who came after my mom and they all got to leave earlier. They kept saying it'd be done but she ended up waiting 4.5 hours. She wanted to go elsewhere, but the only other place that could do oil changes in this area ran out of her oil. Terrible service, honestly. read more

There is nothing better when you are having a bad day full of car problems and you find people that cares I am really thankful. They took me in as soon as I got there with a tire completely destroyed I end up buying 4 tires for a very reasonable price I highly recommend this place the manager provided me great costumer and so her team!!! read more

Went in for a set of tires and was nothing but pleased with the service.

Friendly Fast Service!! Best price in town on my 4 new tires for my Tundra!! I would highly recommend Big O Tires!! read more

Great fast and reliable service, and the best prices around. I have a fleet of vehicles that we take in regularly for service and my trucks are usually done the same day. Love this big O read more

Waste of time. Avoid going here unless you want to wait all day. One star is to much. -2* Their method of running this business is a joke.