Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

My pup loves going for daycare and boarding! The staff is always friendly and professional. We get…read morepictures and updates whenever he visits. I love that they provide ample playtime outdoors and give the dogs extra enrichment like water activities and even plastic playground equipment. The dogs are sorted into play groups based on personality and play type, ensuring a safe and enjoyable environment. We are so thrilled to have a place that we feel safe leaving our fur baby and that he loves going to as well!

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

John groomed my Cairn Terrier today. She can be a bit stubborn but respects John and even enjoyed…read morethe experience with him! John was very kind and gentle with her for a meticulous cut inc nails and teeth. We will see you again in a month. Thank you!

Very friendly and helpful workers and prices are decent for a speciality store. They offer a nice…read morevariety of items for all types of pets.

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

Jessica is absolutely AMAZING! We just moved to the area in January and we were really looking for…read morea good groomer for our pup Lucy. Jessica is fabulous and so kind. Lucy looked gorgeous after her first visit and we are so excited to bring her back in June! :)

Refused to book appointment unless we agreed to come back every 6 weeks. First of all if I've never…read moreseen your work on my dog and this was going to be her first visit I'm not agreeing to anything. Just groom and get paid instead of trying to trap customers.

Wish I could give more than a five star rating. Heather is an amazing and caring person. She does…read morean excellent job and she loves dogs. From baths to nail clipping, she does it right the first time. Even her clients(dogs) love her. When U leave your pet with her, they are in good hands, they will be very well groomed and smelling fantastic. Rory, loves going to see her. And so do I.

Great experience! I sent a text and Heather got back to me within minutes. I was able to make an…read moreappointment for Jasper the next evening. Jasper looked great and I will definitely return.

They were so nice to me; overall loved the experience. So gentle with my cats and courteous to me!read more

I followed Dr. Davis from the U. Of I. Vet Clinic to AHATC when he began this veterinary practice…read more I'm not even sure what year that was. I'm 85, so you know I am extremely happy with the competence and care all our dogs (and cats) have received. I have found warm and welcoming professionals from the receptionists, vet techs, and veterinarians throughout the many years I have been coming to this vet practice. The same has been true since Dr. Davis retired and Dr. Stoerger has continued the practice. Every time I've had to make that awful decision a pet owner often faces, I have been supported and eased through euthanizing a beloved furry member of our family, this practice has supported me with their combined veterinary skills, their empathy, and their understanding for my loss. My most recent experience in dealing with my Murphy's struggle with cancer, I was able to get through it with their support and caring. Dr. Stoerger came to my home with a vet tech and told me to let her know when I was ready. (You're not ever really "ready" to lose your friend and companion, but you know it's the last caring thing you can do for them, and I was given the gift of Dr. Stoerger's understanding and empathy for my loss. She has cared for Murphy, my beagle mix, from 2012 when I adopted him until his recent euthanasia. When the mass was discovered in his lung, she told me of the cancer division at U. Of I. Veterinarian Medical School, who were wonderful as well. When I took him there, she shared his medical records with them. In his illness and euthanasia, she was so tender with him--and with me--that I felt comforted, and I know Murphy was as well. I highly and confidently recommend Dr. Stoerger and this practice who will make your pet and you feel not only welcome, but confident in their hands. received. She shared his

Seriously don't go here. I am on a temporary work assignment in Champaign for 16 weeks. I needed…read morea dog groomer. I thought that PetSmart would be a reasonable option. It was awful. My dog has hair and needed a hair cut. The groomer did not follow any of my instructions. They also upcharged me $20 to use my own shampoo. They returned my dog with cuts and abrasions, most notably on his testicle and penis. My dog was shaking and spent most of the next 24 whimpering overtime some one tried to touch. Stay away. Go anywhere but here.

This is one of my favorite stores to go to for my pets food and other needs. Pets are expensive…read more Always. And PetSmart always has a good selection!