I have been coming here since 2012, and this is the best gym around for every reason. I have lived in multiple towns, tried other gyms for the convenience of them being closer but always kept my membership here because I love this gym. The staff is always helpful and friendly. The place remains clean, I can always get on the machines I need, the cardio equipment is accessible no matter what time you go, members are courteous, the layout is great and they've also recently redone the bathrooms which makes the place look really nice. Tanning & a smoothie bar is also offered which is a plus. 10/10 would recommend this gym to anyone looking for the best gym around. read more

Nadjah is the best big sky worker ever she's always kind and very vibrant everyday and just brings up the mood to everyone around her.

Nadjah is by far the best associate here , always greets me with a smile and we have great conversation. Always ready to help.

I submitted a cancellation request, but the company continues to delay the process and attempts to charge additional fees, including an annual fee and an extra monthly payment after my contract has already ended. I have also been receiving repeated unwanted phone calls despite clearly requesting communication by email only. This feels like extremely aggressive and unfair billing practices. The cancellation process seems intentionally difficult. Be very careful before signing up. It is extremely difficult to cancel, and the company continues attempting to charge additional fees even after you request cancellation. read more

this gym is on point. always clean - always helpful staff - plenty of machines. smoothies are bangin too!

This multi-level gym has all the equipment, weights, and classes you could want. Not to mention a good smoothie bar!

Good gym to workout and the staffs are very nice . Been working out in this gym for more than 10yrs

The gym offers a lot. It's not a bad experience. The bad experience begins when you try to cancel your membership. You need to email a 3rd party to cancel your membership called ABC Fitness. They take 5-7 days to finally respond. You should be able to cancel your membership whenever you wish at the gym itself. By time they respond, your next payment is already due. read more

verbalized and submitted written request to cancel membership over 2 months ago, did not realize it required multiple steps to process the cancellation and have now had my account sent to a collections agency. big sky has made this incredibly difficult for no reason. enjoyed going there but will unfortunately never go back read more

DO NOT GET A MEMBERSHIP HERE. Beware you are signing a contact you cannot get out of unless you have serious life changes.

I've been going to Big Sky in Newington for a decade and I can't say enough nice things about this facility. From the trainers to the staff overall, everyone is friendly and accommodating. They allow a person of any skill or desired level to workout freely and comfortably without feeling out of place or overwhelmed like you would at other gyms. The trainers work individually with each client to help them achieve whatever goals they set and are flexible with any personal conflicts. This is by far the cleanest facility I've ever been in- even during Covid. Would highly recommend anyone looking to better their life and become a healthier version of themselves sign up for a membership at Big Sky Newington. read more

I've been going to Big Sky for nearly 15 years, and I've always been a happy customer. The gym is clean, has plenty of machines, and excellent group fitness classes. The membership fees are really reasonable too. They offer lots of group training and individual personal training packages. Rick Daversa is my favorite trainer, and I would recommend him to anyone. He is friendly, passionate about fitness, eager to help others. He is also an awesome spin and Bodypump instructor. Even though Big Sky can get crowded at peak hours, I can still get in and get a good workout when I want to. I plan on working out there for many years to come!! read more

Big Sky - Cardio area - Gyms Near Me - Newington, Connecticut

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Jeannie was perfect. She was so helpful and makes me want to visit this location again!!

Great gym! Clean facilities and great staff! Would definitely recommend to anyone thinking about coming here

I would not recommend this gym to anyone, even someone I don't like. Having grown up in Farmington, I've been to many gyms in the area. I have never disliked any of the other gyms I've been to and have never actually hated a gym until I went to Big Sky. I have a membership at the Farmington facility but have an issue with the chain as a whole. Their claim about being voted the top gym in the area all the time sounds like a load. Its hard enough to find a place to review the place since there aren't any listed on the Apple map app, I'm sure there's so many more complaints that go un heard and that's how they're able to say that. I signed up last winter, was offered a membership with three months free. Then I moved in with my boyfriend's family about 1.5 hours away from the closest Big Sky gym a few months later. I called to cancel the membership because they say you can break your agreement early if you move a certain distance away from the closest big sky. The person at the gym said I could and had me call the company that handles their finances to cancel. I did, that woman also said I could, I just needed to send a written email requesting to cancel. Thats where it all went down hill. They responded to my email saying I can't cancel unless I have proof of moving but would only accept things like showing an address change on my drivers license or on my banking address. I explained that it's not practical for me to have those documents changed because it's his family's house, I'm not an owner of the property. Most people who rent apartments don't even change their address on those documents. They didn't care and are making me pay until May 2024, for a membership I haven't been able to use since around February 2023. On top of this, the facility is just mediocre at best. It's almost always packed with high school kids sitting on machines on their phones texting in their pajamas. My mom lives in the area and still goes to Big Smy because she's trapped in a membership too. She started trying other Big Sky facilities instead of Farmington and said they're slightly better but she still isn't impressed with any of them. Save your money and your mental peace and avoid signing up for big sky unless you want to get bound for 1+ years in an essentially un breakable agreement and want to work out surrounded by high school boys twiddling their thumbs taking up every machine. read more

I have been very impressed with Big Sky so far - great atmosphere and lovely customer service! Carley at the front desk helped me with my membership and was so patient and kind with all of my questions! read more

No pool or steam room must have for me. This gym could have been one of the best. For me personally, after a good workout its nice to finish off with a swim and sauna or steam room. read more

I switched from a "budget" gym a few months ago and I don't regret my decision at all. The staff is friendly and always greets me. I order a shake once a week and they already know my "usual" which is cool. The pricing is perfect for the amount of classes they offer. I don't attend any, but my gf really enjoys all the instructors. The gym is clean and the members are friendly. The gym is definitely crowded any time I've gone, but the members are always willing to let you jump in between sets. (with one exception detailed below) I really enjoy all the natural light. I guess this is only something I think of b/c my old gym was very dark. Huge windows all on the first and second floors. I enjoy the amount of free weights and TRX straps they have, the variety of machines, and really love the sled on the renovated turf. I'm taking off one star b/c a trainer gave me an issue for requesting use of the runway for the sled. He was using it for something unrelated to the sled and had plenty of room to move over. The unnamed trainer and his client both had attitudes about the situation, but I let it go. My only word of advice is, respect the lane. It's there for a reason and marked a different color for a reason. read more

Big Sky - Gyms Near Me - Newington, Connecticut

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This gym is big and has tons of equipment. Everyone here super nice and personable as well. Should definitely consider joining if you're thinking about it! read more

Love this gym and the staff, especially Sydney at the front desk. Always makes my day!

I moved to Connecticut 3 years ago and tried out a few gyms in the area. Big Sky rightfully has been crowned best gym in Hartford County which is not only due to the facilities being top of the line and clean, but the community that comes with joining. I would gladly recommend to anyone. read more

Cannot say enough great things. I joined peak COVID, and the place was clean and I was comfortable. The kids club is clean, bright and the staff is great (shout out to Kara & Taylor xoxox). This gym is affordable, and the classes are GREAT. As things open up they are adding more classes, but I have been doing a lot of Les Mills Body Pump classes, and a spin class. It is never overly crowded, I can always find a spot, some equipment, or a machine. I recently started small group training with Alex T., and he is professional, responsive, explains why we are doing what we are doing, pays attention but also gives you some space. The only room for improvement is the spin room could use some fans (I'm a spin wuss though), and I would love a Jacobs ladder (which is a big ask, it's huge and usually breaks a lot :/ ) Parking is good. They have a shake bar. Front staff is friendly. Good bathroom facilities. They have tanning, which I've never done, so I cannot speak to that. Not a huge selfie gym, or a huge bro situation. Most people are all business. I would recommend to anyone. read more

Right before the pandemic happened I joined the Farmington location, and bought personal training. After just a couple of weeks I got quarantined at home. I was able to get my membership frozen but not canceled because I was within my commitment time frame. What I did not know was once you freeze that time frame gets extended. I want to cancel and get the rest of my money back from those unused sessions, but have been told I can't get either! Any other gym has had compassion during this hard time and lets their members cancel. I've been stuck in this situation for a year now, and beyond frustrated. The manager Justin isn't helpful. I don't know where else to turn. I've offered a doctors note and other documents which should help, but still not enough. Also, I was charged their yearly $45 maintenance fee. It's so not fair. A gym should be a place that makes their members want to come back, not be taken advantage of in moments of weakness. read more

Let me start this review off by advising any readers that you deserve better than this gym. If you want to recreate a high school boys locker room experience, then look no further... You have arrived. The equipment is basic and the building has seen better days. Quite unimpressive from top to bottom. Staff is nice read more

I joined with my gf. All started out good Please go at different times of day Some days there are no parking spots and you end up down the street or next door Next they do a lot of personal training And they take the weights from main area If 5 people take weights from 25-45lb it is hard for rest of us to work out They also sit on equipment too long so it your thinking to do legs and they are using good luck getting work out Please do not sign up for two years While cheaper It is not worth the hassle they make you go through to cancel Call ,then email. And 30 days notice , There are better gyms with same month to month price read more

Big fan of this gym. Joined a few months ago after leaving the New York Sports Club in West Hartford and have been really happy with my decision. For starters, you don't have to pay for parking. The staff is extremely friendly. The gym has everything you need, including group personal training, fitness classes and spinning. Locker rooms are pretty clean, and all the equipment is well-maintained. They have four locations and sometimes run promotions where you can have access to all four for $20. I am paying less than half of what I was paying at NYSC and get way more out of the gym. My location of choice is Newington, and they are currently doing a ton of renovations to make the gym even nicer! The juice bar is dangerously good. They've got so many options for all types of cravings! Only complaint is that they close at 2 p.m. on Sundays. Sometimes I want an afternoon workout on the weekends and can't always get it. read more

The facilities are really nice but the trainers are salesmen and the customer service is absolutely abysmal. They misrepresented several points of their contract which we only found out when we tried to cancel it AFTER it had expired. Buyer beware. read more

This is the only gym that puts a limit on your workout of 1.5 hours because your child is in Kid's Club. They actually come hunt you down in the gym after you hit the 1.5 hours and kick you out! 2 members watched this happen to me yesterday and came up to me to tell me they couldn't believe what they saw and that this is the only gym they've seen do this. My son is a well behaved kid who actually HELPS the Kid's Club workers tend to the little kids when they fuss. I've referred many friends to join this gym which is why I and WE haven't left...yet. I'm a single mom and can only really go to the gym on weekends to get in my cardio and do weight training on weekends only. The cardio classes are an hour, and I need an extra hour for weights as I have only Saturday and Sunday to work all muscle groups. It's time to get all my friends to consider an alternative gym that doesn't treat you like this. read more

I got to know about Big Sky only after seeing their TV advertisements recently and curious enough I went to get a tour of the Newington/West Hartford location. I was very impressed with the staff and the overall maintenance of the gym. I was very surprised to know that the gym has been there for over 10 years, the place is absolutely well maintained. Also, monthly cost wise they are in the ball park with the other gyms like Cardio Express it LA Fitness, but the energy and cleanliness of this place impressed me well. I decided to signup and become a member because I was not impressed with my previous gym. I also signed up for a few trainer sessions as they had specials going on. I feel very motivated and happy that I found this place. read more

The bathrooms are barely cleaned. Toilet paper everywhere. The smell of the ladies room knocks you out when you enter. Equipment is starting to get old. Overcrowding to the point where there is no room to breathe. Where is the money going to? Because the gym needs maintenance!!! Standards have been on an increasing decline. Oh! Thirsty $6.00 for one protein shake which to me is absurd. I feel their goal is to get as many signs up as possible. Once you are in good luck. The parking is hell. Sad. Praying this place gets better. read more

I wish I could give this gym 0 stars. I signed up a couple weeks before Covid happened and the gym shut down. They refused to cancel my membership. They froze my account for a few months and then continued to charge me. They even charged me for the yearly fee twice in 8 months and said it was because it was in two different calendar years, they could do that. When communicating with the gym, they were extremely unhelpful. I am now close to the end of my contract and trying to get it cancelled. After they confirmed my membership was cancelled at the end of my contract, they upped my membership fees for my last two months. When I reached out to them for help, they did nothing. They only want your money and will do anything to get it. read more

1 star is for providing blow dryers to the female patrons. Yay. An invisible half star is because it shares a parking lot with Omar Coffee where I can buy a pound of coffee for my french press for like $7. I actually modified my original review due to the professional way they handled my cancellation. Very classy, Big Sky staff, very classy. Honestly, their staff was one of the best staff of all my gym memberships and there have been many... many... (many). The thing is, I have belonged to pretty much every gym in CT at one time or another. I lift. I hit group fitness when I feel lazy. I swim. I should not be difficult to please. I joined Big Sky through their Vernon location. I was pacified by the pool at this location (despite it being oddly shaped and awkward to swim laps in); it was heated and the chlorine fumes burned my bronchioles to a level that says: only sterile urine in here. Usually I'd only need to contend with senior citizens, who are younger than I am on the inside, bouncing around in the water around me. Exactly who I want as workout partners; silent, bouncing companions. I moved. The Newington location does not have a pool. Ok, fine; despite being an unforgiveable curmudgeon, I'm young enough to tolerate some impact. So I wet back to lifting. So, this is where things started to unravel. I numbered my issues for the skimmers... for god's sake people, just read. I'm amusing. 1. DO NOT come here between the hours of 4-7; it's flippin' crowded. Unless of course you like working out with, not just one, but herds of millennials up your ass. 2. Constant wait for decent lifting equipment. 3. It's dirty! 3A: The patrons do not clean the weight bars or machines. They just sigh something like, "your turn bro" and walk away. Several times I have been left growing a new gray hair and shaking my fist in the air muttering "it's effing flu season". The young invincibles don't care... they won't die from it. They have sixty years before the flu is a risk to them. 3B: They allow chalk in here. Anybody who has every considered anyone besides themself knows that chalk gets all over everything and everyone. It is the body glitter of workout accessories. Decent gyms ban it. Otherwise, you get Buff McMantooth, frittering around the squat rack bathing in chalk like a chinchilla in a sand bath. You would think he was about the hit the parallel bars or something... 4. The group fitness classes are 45 minutes long in many cases. Seriously, 45 minutes is no reason to put on pants. If I am coming out for a group fitness class it should be 60-90 minutes. I cannot complain about how they handled my mild to moderate number of whiny complaints and how they inevitably helped me navigate breaking my contract. I am clearly not Big Sky material. read more

For the price this gym is so worth it. It will always be crowded no matter what time you go, but you can almost always find a place to do your workout. They also just renovated it so it looks fantastic and very high end for the average price. Often times classes take up much of the open space, making it annoying and difficult to get around. Besides that I have no complaints, the staff is so sweet and the atmosphere is very welcoming. read more

Horrible Management, specifically Mindy and gym. Staff only acknowledges certain people when you come in, nobody of color and this was put to the test on multiple occasions. They are normally so involved with their own personal conversations that they barely look up the other times. Mindy returns calls late and then tries to mention things that are not relevant to present date and is so rude when you don't want to speak with her to handle things and starts getting b*tchy, so I called her out on this and she is not happy. All I wanted was to transfer my membership and I had an issue with the $50 fee being charged and then the accepting member also having to pay the $20 monthly fee in addition, so in essence the club is double dipping and being paid twice for almost 2 1/2 months. Told her I left a message already with the owner and wanted to speak with them as I was told they were the ones that could make the decision to which she (Mindy)was who I needed to speak too. She then proceeded to dance around that I didn't want to speak with her so I told her she was rude and she kept on about the contract and I said I didn't want to speak to her. Well I guess the other Manager (spoke to him a few days earlier) has no clue who makes the decisions but I guess that makes sense as to them not knowing what they were doing because when I originally asked about the transfer/cancelling membership nothing was said about any fees. Horrible gym and still haven't heard from the owner but after Mindy talks to him if I get a call back at all It will probably side with their horrible Manager and practices. I will say the gym is one of the cleaner ones but if work 1st shift and go around this schedule it's a nightmare for parking and the equipment as its very crowded. Stay clear of his gym and the rude Manager Mindy. When somebody wants to speak to the owner you shouldn't try to interfere with that and be rude about it, definitely needs to learn customer service skills! read more

If I could give this place 0 stars I would purely based on their unprofessionalism and how they handled my account during Covid. I joined right before the pandemic started and was only able to go once. Then the gym closed. When they reopened I still didn't feel comfortable going to a public gym and requested that my account be frozen. The way it has been handled is very unprofessional. I have contacted the Attorney General to step in and handle this. I didn't ask to get out of my contract like many others did and were granted because I intended to go back once I felt safe. I will look for another gym that values their members and understands customer service. Justin is useful and needs to take a course in customer retention. read more

My previous review was flagged for being inappropriate so here is the appropriate version: I was persuaded to join BigSky August 2010 because several friends had joined and we all wanted to exercise together. When I went in to sign the contract I spoke with Rob and made it very clear that I could only be a member for one year since I would be moving back to California in the summer of 2011. He assured me that would be no problem, that I would just need to notify them and provide proof that I moved. He slashed a few provisions on the standard contract, and wrote in 12 month membership, told me to initial at each line, and provide the credit card that would be billed automatically each month. I then made one of two complimentary appointments to meet with a trainer "to discuss my goals," etc. I was unable to attend the first meeting due to an emergency, and called to let them know and rescheduled the appointment. When I met with my trainer, Lisa, she told me that the meeting would have to be quick since she would now have to consolidate those two complimentary meetings into one because I canceled... I thought that was cheap and poor customer service, but didn't say anything. She then took down all my measurements, showed me how to use the elliptical and treadmill, and that's all. I inquired as to other machines, particularly the weight machines as that is what I really wanted to know how to correctly operate (anyone can operate a treadmill or elliptical...) but she was unwilling to show me how they worked. She then took me back to her office and tried to sell me BigSky's bootcamp package. That's when I knew that this gym didn't truly care about their clients. I was just a wallet to them. I didn't know how true this would prove to be throughout the year. Nearly every time I went to the gym I was relentlessly badgered by various trainers to buy extra fitness packages and bootcamp specials. They would come up to me as I was on the treadmill or cycling to make their sales pitch, where I couldn't escape. I called in July to let them know that I would not be renewing my contract as I was moving back home to California. I was told that the gym didn't handle any of the accounting, it was all handled by a 3rd party - ABC Financial. So I called ABC Financial and let them know. They said they could not cancel my contract until I showed proof that I moved either via a lease agreement or drivers license. I informed them that I would not have a lease agreement since I was moving back in with my family and the California DMV would probably take a while. ABC financial didn't care - and neither did I, under the mistaken impression that my contract would be up in August anyway. When I got back to California I found that I had to reapply all over again to get a drivers license since it had expired during my stay in CT. When I finally received my drivers license in September I emailed a copy to ABC Financial who had still been charging me for the gym membership. I received this in response: "Your account has been set to cancel. Your final payment will draft on 10/21/11. You will have club access until 11/20/11." I explained to them that I did not need club access, that I was over 3,000 miles away in another state, that I had only signed up for a one year agreement, and had informed them of my intent to cancel in July, that a contract renewal was something I had never ever agreed to. That I would not pay for 3 additional months of a gym membership that was impossible for me to use. No one cared. I called ABCFinancial multiple times and spoke to god knows how many people. They were completely unwilling to help me. I called BigSky and nobody there knew anything about it, and since they had nothing to do with accounting it wasn't any of their business. I was told Mike was the only one who could help me. I called Mike, the manager and owner of BigSky - several times. He was never available. I left him 3 voicemail messages, pleading for him to call me back. Nothing. BigSky doesn't care about you. They don't care about your health. They only care about how much money they can squeeze from you. Never in my life have I ever had such an experience with a gym - furthermore I plan on telling everyone about it so that no one has to go through all the misery i went through. If you live in the Hartford area stick to the JCC - I am very sorry I ever left them. read more

This gym is clean and the people that go there are great. However.. if you ever join be prepared for a nightmare for canceling. I had signed up for a gym membership and training. I canceled my membership I was indicated to do. I have all the paperwork to prove it and thought that everything was settled. I had only signed up for three months of training. My trainer knew I was moving to Alaska. All is well until the other day when I get charged for 3 months of training again. I had moved and canceled my membership back in December. My bank account bounced checks and was overdrawn due to this and the overdraft fees were in the hundreds. I called the gym to ask what was going on. They said that the training policy and the membership policy were different. What?! Can you have training without a membership? "No.. that's not our policy" so my training is invalid and can't be used? "Not without a membership." So why did you charge me? "It's our policy." What?! I am in the process of contacting a lawyer and have let the Better Business Bureau know of their ripping people off. Seems like I am not the only one and have let BBB know about that too. read more

Disappointing management and questionable business practices. Former member. I left the gym after I received a letter (which looked like advertising mail) from the gym informing me that they were withdrawing additional money from my checking account to buy new equiptment for the gym because the machines were wearing out and the costs of new equiptment had gone up. I spoke with several friends who were also gym members and they had tossed their letters thinking they were advertising. I think there are probably a significant number of members who have no idea that they invested in capital equiptment for the gym. No AED in the gym for emergencies...recommended by the American Heart Association. Tanning booths...where is the focus on health? Third party that handles their billing is a nightmare to deal with when you are trying to cancel....even after your contract is fulfilled. Not recommended. read more

Of course there's room for improvement, but overall, an Awesome gym... Lots of different equipment and cardio machines that you wouldn't find elsewhere... The monkey bars, ropes and stacks of kettle bells are nice for those who like to change it up... The BADs: 1. weights are never put back... I know it's up to the customer to put it back, and its annoying when they don't, but the staff needs to be more vigilant on either 1. Telling people to put it back or 2. Have someone go around and clean up every hour... It sucks when I get there at 530am and it looks like a playroom with toys all over... 2. i go really early on sundays, but the hours for other people who enjoy mid day workouts on sundays will be a problem. The GOODs: 1. Friendly people... Def not "juicers" like someone else said... Ive been to "juicer" gyms and this isnt even close... Lots of regular Janes and Joes looking to get fit 2. TVs in each cardio station if you need it 3. Big selection of weights and machines 4. For those who like it, the group classes look intense! 5. The PT is top notch... Just pick the right one and theyll make you sweat 6. Lots of oly bars... Could use a few more, but there's plenty of oly bars to work with... 7. You can "chalk" which is awesome... Some gyms are real tools about chalking... Most people I've seen chalk are very clean about it... 8. The Price!! Jeez, some gyms are ridiculous with their prices and don't even give you half what they offer... If you complain about the price, ouch... 9. ITS NOT A GLOBO-GYM (aka That one on the pike) I was going to complain about the lack of bumpers, but i ended up taking it to the manager instead... The next week, BRAND NEW OLY BUMPERS!!! Epic... I immediately pushed this to a 5 star... Overall, yes, there could be some improvements in terms if cleanup, but i really think this place hit a homerun... Tip: typical evening hours are PACKED, so plan accordingly! read more

1.) Just to warm you up: Let's go for a jog, maybe some stretches, maybe some in place sprinting? The heading for this prompted me to saying something silly like that. Want to go to a gym that is big, has great trainers, and is relatively cheap? Come to Big Sky! 2.) What your eyes may see: Huge. Clean. New Modern look. They incorporated another floor for more dumb bells, cardio machines, bosu balls and the likes of them, and a 15 or 20 meter track to do short sprints (which is the preferred way of burning fat and gaining muscle). The other wing of this facility has the same kind of equipment, minus the short runway. On the ground level they have a wonderful juice bar, which also sells different types of drinks from the fridge and protein bars. Also there are two classes that host spin, aerobics, karate (guys in Gi's and karate belts practice in there), and another separate room for child day care. 3.) Service: I love the staff here. The owner is a friggin' awesome dude! Four of the greatest personal trainers were birthed from here. One now owns a Cross Fit, three others professional body build, and the other? Well, he now owns TYLER ENGLISH FITNESS, with two facilities in Connecticut, one being the largest one in Canton for Fitness Boot camps. He is also a Natural Body builder. You want a good trainer, I'd say come here. They are walking build boards for how to eat and exercise. 4.) Extra info: To touch upon some of the reviews on here. Yes, the ground level, near the dumbbells will have a large amount of big muscle bound dudes who flex their muscles in the mirror and make grunting noises, and the top floors near more of the cardio equipment will have more estrogenic scents, with less of that going on. It all comes with the territory: dumb bells? men. Cardio? women. 4.) Impressions: Come here if you don't have much money to dump into a fitness boot camp program. read more