Today I stopped by and ordered two drinks. The total came to $17.01. I might be one of the rare customers to use cash, and had exactly that amount. The barista said they cannot take coins, so gave the penny back. I assumed they would just keep the $17 cash. But she said I was still one cent short. I was confused about what to do - and ended up having to pay another dollar to make that ONE PENNY count. I asked what would happen if I didn't have that, and it sounds like I wouldn't have been given the drinks. Over one single penny. Losing a sale over that...?? If you can't accept it, maybe round the payment down just to $17.00? I told the barista it's not her fault, she didn't make this policy, but that this policy is really silly. And then on top of that, my own drink was made incorrectly - I wanted it as a hot drink. She offered to remake it, so I asked if they would just have to throw it out. They said yes. Shouldn't you at least give it to the customer complimentary, and make the corrected drink? This whole thing was a bad experience so I don't see a reason to come back. read more

Don't pay in cash! My total was $6.39 and I paid with two $5 dollar bills. She told me she couldn't give me change or accept coins so my total was going to be rounded up to the nearest dollar and then my $3 will go on a gift card. So basically if you pay in cash, your drink is more expensive. Really frustrating to pay $7 for an iced americano. read more

Disappointing and frustrating. I ordered a London Fog and didn't realize until the first sip that it was not a London Fog. I probably should have sipped it immediately but it was scalding, so I waited about 10 minutes, after I had left. Mistake. In order to get a remake, I have to return the drink to the store. Unfortunately, I was already quite far away from the store, so I asked if I could return the drink to a different location and they said no. Because of their error (and it's a small, easy to make error--I'm not upset about that at all, it happens), I have to drive across town. A policy change allowing incorrect drinks to be returned to any location might be worth considering, even if just for customer morale. I paid in cash and they said they didn't have change, tipping themselves with my money. I wouldn't have tipped for an incorrect drink, and certainly not when I had to drive clear out of my way to get it resolved. To add, I have recently stopped going to Starbucks, where I've gone nearly daily for years. I have been looking for a new place, where I'll likely go 5+ times per week. Unfortunately it seems like this Bigfoot won't be it. read more

BigFoot Java - Meridian - Supposed to be a London Fog but it was made with the wrong tea - Coffee & Tea Near Me - Puyallup, Washington

Drink: White Chocolate Americano was pretty good. Not the best I've ever had though. But why is an Americano almost $7??? Service: Terrible! The only greeting received was what drink I wanted. No casual chit chat or anything. The guy employee had his back turned away from me talking to the other girl employees. They were talking about how people were too soft and that they needed to be bullied growing up. Did not feel very welcoming. Ambiance: It's just a drive thru coffee stand. Come here if you want a decent coffee but honestly you shouldn't have to tip them. Tipping is for good service not just receiving a drink. read more

Employee Sami was rude. I ordered an americano with light cream (I can only have 2 tablespoons for dietary restrictions) when I asked about this she had an attitude and said no we don't have a spoon with an eye roll. I asked for sugar free white chocolate but not too sweet, it was extremely sweet and she gave me major attitude again when I asked for it to be remade. Was remade with no cream. If these girls can't get an order right for a $7 coffee don't get mad when a customer asks for it to be right. Sami pull the stick out it's just a coffee stand. read more

A very good BigFoot Java! Drive-thru customer service was excellent. My gf ordered an Iced Americano, Single Shot with 5 pumps of Raspberry and Whip on top. Checked in to earn points as well! The young Barista lady provided us with great service! And the drink was made perfectly! read more

See all

The best big foot I've been too! Super nice customer service, super fast service, just above and beyond! All the other big foots that I've been to around the area are rude, don't know how to handle stress, can't handle rush. I'd say say this store is a prime example of how a big foot is run. read more

Will never go here again! Went by tonight around 5:15pm, there was no line. Ordered an iced 20oz Americano with vanilla. Tried to get heavy whipping cream and was told I couldn't. They can only use that for whipped cream. So if you're on keto, don't try to order from here. When they handed me my drink, said it was $5.17, I had to think for a second, that seemed way to high. A 20oz Americano was $3.00 and a flavor was $0.50 (according to their menu). When I questioned why it was so much she said if I hadn't gotten the flavor my total wouldn't been $3.24. So I asked why a flavor made it almost $2.00 more!! She said , I dont know that's what Big Foot has when they ring it up. I thought maybe I missed something and was wrong about the price so when I left I drove back to see the menu and nope, the flavor was listed as $0.50. So they are OVERCHARGING people!!!! I was so perplexed about the price issue I didn't even notice the drink they handed me was smaller than a 20oz cup. I looked on the side and it has imprinted 0.50 L. That is only 16oz!!! So not only did I get overcharged/robbed by $2.00, I didn't even get the right size!! So mad, will never go here again and I warn others to not go either. read more

BigFoot Java - Meridian - See 0.50L printed on what's supposed to be a 20oz cup - Coffee & Tea Near Me - Puyallup, Washington

See all

My absolute favorite Coffee Stop! This location always gets it 1000% right every time! Such nice staff and always a good experience!

The latte was not very good. Tastes like it came from a gas station cappuccino machine. This is the Seattle area - gotta do WAY better than that!!! Do NOT waste your money. Why 2 stars? I've had worse ... It wasn't watery. read more

BigFoot Java - Meridian - Drive thru menu - Coffee & Tea Near Me - Puyallup, Washington

We haven't been there for a while but we used to go religiously..every. Single. Day When we first moved here we were curious about this cool looking coffee kiosk in the middle of south hill. We loved the espresso from the start. And the girls have always been so amazing! They're so sweet and deserve a great review always. We have gotten to know them very well and whenever we go they always take the time to ask about how our day is going or how my son is doing. We definitely miss them and go back when we feel like having our coffee fix. I'm honestly shocked they have no reviews but I'm glad to be the first! They are truly awesome and we will always come back to them if we're wanting our iced americanos with an extra shot (or two) Seems like right now they are renovating? But I hope they open back up soon so we can see how they've been and what renovations have been done if they're doing any! read more

Said no hello or anything, but I guess she felt rushed because there was a line. Then she said machine was broken where we use the card to pay so she had to use machine on the other side and asked if we were going to tip BEFORE the service was performed. Also made several other drinks before ours, was talking to her coworkers about her family, yet there was a big line and she rushed US. Said she is sorry it took long she had to wash the blenders... This is the third time I have been here, I feel they are very slow and I will not return. read more

We recently moved near this location and have gone twice in the last week. The first time we went, the girls helping us were great and very sweet. The line took a little long both times, seeing as there were only 2 cars ahead of us and it was a Sunday afternoon. The reason I'm writing this in the first place is due to the fact we were double charged for our order and absolutely no one has been helpful in resolving the issues. After calling the store and also stopping by in person, there was no resolution other than "oh, that happens to me sometimes, too". $10.45 would be a non-issue for us, but the fact that absolutely no one seems to care about this system issues, that seems to be consistent, is incredibly aggravating. I was a barista for many years and it does not take 15 minutes to make 5 drinks, let alone the 2 we saw handed out while we waited. Please, work on your customer service and at least pretend to genuinely care about your customers. We were excited to have a location so close but will likely not be returning. UPDATE: We emailed the manager who asked for the address, which we provided, and then she never returned our email. I Have filed a complaint with the BBB, not refunding/compensating a clear double-charge is stealing. read more

This place generally has fast service depending on when you go. But I have had strange interactions with the batistas here. Some of them have been really cool but the turnover rate is high so its always a surprise with what kind of barista you will get. One of my biggest issues with bigfoot coffee overall is the baristas dont always give you light ice when asked, also sometimes when you ask for a drink that you had at another bigfoot java location they won't know what it is. I think the coffee at bigfoot is GOOD. But overall the energy drinks aren't worth it. I also feel like the prices are a little steep for what you get. There are better and cheaper places in the area that aren't bigger chains. read more

Conveniently off Meridian with fast customer service! I get a 16oz iced latte with sugar free vanilla and toasted marshmallow, with heavy whipping cream. read more

Decided to come here one last time before our drive back to California. The barista was awesome, gave us great service! Our go to coffee spot whenever we're up here! read more

So I just left the Big Foot Java on Meridian & I will not return. The girls working right now are rude! 1st she didn't really pay attention to the 2 drinks I ordered. 1 is 20oz white mocha w coconut milk & the other 20oz sugar free white mocha w almond milk. She 1 makes them the same, not sugar free, & w almond milk & then is going blend them....so I told that I didn't want them blended & she doesn't say "Sorry" but instead she says "well then I have to remake them" uh yeah....that is how that works. So she starts to remake them & i see that there only Almond milk on the counter so I ask & she said "that's not what you ordered" I repeated my initial order to her she gets irritated & tells me that is not what I said....and tells me again she has to remake it & starts talking crap to her co-worker. I let them know they can just get my money back (with the tip) & I will leave....they completely ignore me, so I repeat myself & she says to her coworker "did you hear something cause I didn't"! Seriously ....not at any time did she say sorry or anything....customer service isn't her priority obviously! It's not the 1st time I've had her & she's been rude.....her boss should seriously rethink her position I can't believe, I would be the only she is like that to. read more

Great coffee, and great service and my pup always gets offered dog treats. Treats for everyone!

First time at this location, but love that this one is open 24/7!!!! I love that they keep up with seasonal choices, and offer great drinks.

The service was great and so was the coffee! Had to stop at the same location twice before I left Washington! There definitely is a line, but the girls were working as fast and quickly as they could. Thankfully I did have cash because the lady (both who served me were friendly and efficient) did ask if I was going to pay with card and if I wanted to tip beforehand. Both times I went were in the morning, so maybe they were having machine issues towards the nighttime (in response to other reviews)? read more

This is the second time I have been here with NOT ONE PERSON in line ahead of me. Please explain why it took 12 minutes to make 1 drink. Also, I watched them steam my iced beverage and pour it over a cup of ice. Whyyyyy?!? Tasted awful. read more

Always takes care of you. The ladies here are awesome! I havent had a bad drink from them yet. They are happy and friendly and are more than willing to treat you like a friend. This company employs amazing people. read more

Insanely slow! Was just in line 18 minutes only one car moved before I had to go work. Was only 3 cars when I pulled in and still wasn't served. I won't ever be back to this location. read more

This Bigfoot has got to be the slowest Bigfoot I have ever visited. Coffee is decent if you want to wait over 10 minutes for one drink. I feel this baristas aren't ever happy either. Just kind of zoned out. Two stars because the coffee is generally ok. Would rather go to the other location in Puyallup. read more

BigFoot Java - Meridian - Seriously? That looks quite unclean. - Coffee & Tea Near Me - Puyallup, Washington

I used to love this place. The girls were always so sweet and looked like they were having fun! I'm not sure what happen but my last couple of experiences have been awful!! The girl that made my drink looked miserable like she didn't want to be there at all and like she just came from a 3 day binger, didn't even say hi just "what do you want" and once she made my drink snatched my card out of my hand. Big foot, look into who you are hiring these!!! Customer service is everything! But ya drinks are still good! read more

Lines may be long here but all the girls are always so friendly and upbeat. Consistency in drinks is a plus even when multiple people make your drink. read more

This location sucks. The girls who work there are only friendly if you're a man which I really don't mind if they could ever get my simple order right. 4/5 times I've gone and paid $6+ on coffee, they have given me the wrong thing. That's only a 20% accuracy rate. Good luck with that! read more

I love Bigfoot Java! I work on the other side of Puyallup, but I love their coffee so much that I will sit in Meridian traffic for 20 minutes to get there. I have been to this location three times and will always return.... My first time was great, my second time was not so much. The girl was so distracted that she gave me a 12oz drink instead of a 24oz - I was super tired! and was still charged around $6 for it! I didn't even notice until I was down the road and in that traffic I was not going to be turning around. I went back the next time that I was in town for work and explained what happened to the girl that was working there (she was also there when I was the last time.) and she gave me a 16oz drink for free! I tried to tip her with my card but she wasn't able to take it due to policy. I will return and give you a big tip! read more

Awful. Drippy cups that spill on your clothes. I will not return to buy their coffee, becuz there containers dripp and spill all over. it's not the barista its the cheap unthoughtful decision of the owner that decided to buy a cheap product and spill coffee all over there patrons jeans. Not the first incident with Bigfoot coffee container's. read more

The barista working was super friendly and made my drink quick. She also didn't hesitate to give me a large ice water when I asked for it. Most place throw a fit if you ask for large. Will come here again. read more

This is one of the best coffee stands I have been to, right up there with Dutch Brothers. I had never heard of Bigfoot Java until we moved to Puyallup and now I'm hooked. The menu is full of creative sweet coffee blends and flavors, I get the Mythical Mocha almost every time. The Batista's are nice, sometimes a little slow, but it's worth the wait! I don't buy Bigfoot coffee too often since it is pricey and full of yummy calories. It's more of my dessert bar. read more

Ordered a 24 ounce iced americano with cream and 5 Spenda. The girl for some reason put white chocolate powder in it. With real sugar. I am diabetic... this could have put me in a coma if I hadn't realized. When she put the powder in I thought it was weird but I don't usually come to this stand so I thought maybe they used powdered cream. Didn't realize until I was already on the highway.that it tasted different and VERY sweet. I stopped at another Bigfoot and they confirmed that this is what probably happened. Who gets white chocolate americanos anyways??? read more

We're vacationing in Washington, and have been here practically every day or every other day. The staff is wonderful and extremely helpful. The coffee drinks are sugary, but they have some fun flavors. We tried several coffee "shacks" in the area and this one seems to be the best. read more

Every single time I go here (basically out of convenience) I keep telling myself I will never go here again. The baristas are THE biggest bitches.....every....single...time. The last time I thought I caught her putting regular chocolate instead of sugar free in my drink and asked her to which she rolled her eyes and ever so dramatically dumped out the drink while really aggressively throwing the cup in the trash. She then made a bunch of faces, co tuned to roll her eyes and treat me like I was the worst person in the world. I ALMOST drove off before waiting for her to remake my drink. Instead for real this time...I would rather drink shitty gas station coffee than ever waste my money at a Big Foot Java again. And I will just add that this location is the very worst as far as being bitchy but they truly are all awful. Probably the best one would be downtown in the Fred Meyer parking lot. Peace out! read more

They have very fast and friendly girls at this location, and they have decent prices, I always get smoothies here, I think they have one of the best smoothies around here, and wife loves their 12th man latte's! (GO SEAHAWKS!) read more

I ordered the 24oz house coffee with cream and sugar. The barista asked how much cream and how much sugar. I ALWAYS get embarrassed when I as for my coffee to taste more like cream-flavored-coffee and so sweet it would send a diabetic into shock. But seriously she knew what I was talking about. And that is gold. Great coffee and great service!!! read more

Well, I'm sitting here in line, and it's been about 15 minutes. We finally are at the window, the Baristas here look miserable. No smile, no friendly greeting .. Hopefully our drinks will be worth giving more than a couple stars .. Drinks are awesome. But service will make me rate this 3 stars read more

I ordered an iced Mythical Mocha (double shot + kahlua) for my S.O. and a Mythical Mango smoothie for myself. The barista was super friendly and our drinks were yummy! read more

Bad service and the girl got my coffe order wrong I had to come back and reorder the coffe mindless to say she didn't even apologize bad attitude bad service ! read more

Eh. Not my favorite. For sure. The night girls are the sweetest here. For sure! Sometimes it's overly busy during the days and the baristas get pushy and don't remember customer service or stop listening. read more