Good they seem cool, nice! The gift cards don't load to your account though sadly would be cool if it would

Jessica was a great server here very friendly even helping my wife with her suggestions. Also the drinks are always great.

The baristas are always nice, drinks are always perfect, the inside and surrounding area is always clean! Doesn't matter what location they are all awesome! read more

I ordered three drinks and they were all amazing. The customer service was phenomenal and super quick. Highly recommend.

Great my first time here. I wanted to buy the white coffee K cups but we're out. Sad, she said she would have the manager order some but Im not from around here so I'll miss out. read more

Always very prompt service friendly greetings overall amazing service. Drinks are

I love gravity, it's my go to coffee shop- especially the one on canyon rd. But whenever I go here I have found the barista Kennedy is rude and doesn't seem like she wants to be there. I went once and thought it might have been a one off but it's been at least a dozen times i've had a bad interaction. I have even had friends in the car say the same thing. All of the other baristas are amazing though. read more

Asking for you phone number and not giving you the points. BIG FOOT, point... WINNER! CAUTION! This establishment, along with several other locations will not credit you your loyalty points for the coffee you buy. It seems logical if their goal is to boost profits at the customer's detriment. read more

I don't understand how coffee can be in the name. The coffee is not good, i tried to get espresso on another visit but there's no syrups fit for coffee, theyre all sour apple or peach. It should be called gravity energy drinks, they could put ged on everything instead of gc. read more

Amazing coffee always has the most friendly baristas. However recently I've been having to go elsewhere due to the bee's/ yellow jackets for fear of being stung. read more

There is a major major Bee problem at this location. I know that at least one of the girls that makes coffee is severely allergic to bee's. I was there today and she had a bee land on her finger. Something needs to be done it is November there should be no bee's. So there is obviously an infestation of bee's within the stand. Please address the bee's or we will take our business elsewhere! The girl working today I think her name is Makayla has great customer service. read more

I'm so glad that my husband and I decided to try Gravity on a whim as we were driving around, contemplating which coffee spot to try out next as we're new to the area. By far, this is our favorite coffee spot. We've been to this location twice so far and got the same drink each time; I had the salted caramel macchiato and he had hyperspace. We ordered decaf for both and were surprised at how flavorful and bold the coffee flavor was despite it being decaf. The sweetness levels were just perfect for both drinks as well. Most definitely will be a Gravity regular for sure. read more

Meh. I moved to the area and liked how pretty the stands are. I am a chai tourist and like to try chais from everywhere I go, in search of my holy grail chai. Order #1- placed via Grubhub. Cancelled with no reason, after waiting for about 45 minutes. Maybe this wasn't their fault? Order #2- placed in person. After waiting a REALLY LONG TIME behind one car that ordered one drink. Having worked in drive-thru coffee myself- I'm pretty understanding that so much happens that customers can't see. Finally get to the window. Woman working isn't friendly and is barely cordial. I order a chai with oat milk. It taste like oat milk with some cinnamon and sugar. I have drank a lot, and I cannot emphasize this enough, A LOT of chai, and this is barely chai. It tastes more like a snickerdoodle- which is good but those of us who drink chai typically want spice. There's no spice here. It's just a cup of sugar. The kicker? It cost more than my normal chai at Starbucks. I'm going to say that this stand is like an attractive person with a bad personality. Save the money and the time and skip it. read more

I have driven past this place many times and have always wanted to try and today I had that opportunity. It was quite busy when I arrived and had to wait for quite a while. As I was waiting, a white car came in the middle and literally cut me, intentionally, with the room I had left in between my car and the area to order so that definitely put a dent on my experience especially since I had waited for my turn in line. Anyway, the service was alright - nothing great, just to the point. There were 3 people working inside and they had the music blasting. Literally blasting and I had to yell my order over the music so they could hear me. I mean, just lower the sound that shows more value to the customer who physically came in to have your coffee. That was also quite annoying actually. The coffee itself, was great! Thank god! We had the iced mocha (as I usually do when I visit a new place) and chai tea. The chai tea was sweet, more vanilla and cinnamon based which is slightly different from what I am used to but it was still delish, especially on a cold autumn day. And the iced mocha hit the spot. They apparently don't do iced drinks less than 16oz currently due to Covid, I don't see how that makes a difference but that's what the lady serving us said. So be prepared to get a bigger size if you want a iced drink, currently. The iced mocha was a good balance of coffee and mocha and you can tell that the coffee is roasted well and doesn't have that burnt taste. So overall, I would visit again just for a good cup of joe, at the very least while I drive by Meridian. read more

Gravity Coffee - a hand holding a cup of coffee - Coffee & Tea Near Me - Puyallup, Washington

Makala C at this stand could use some customer service training !! I've Never had an issue at this location and have always been met with exceptional customer service with Super friendly Baristas however today I was served with a scowl on her face as soon as I pulled up. No "hi how are you, what can I get you ?" Etc but an instantaneous "what are you having" . She seemed really impatient and acted as though it was a major inconvenience that I was ordering coffee at a coffee stand. read more

HELP! I am not receiving the log in code to open app and place order for almost a month! I've left several messages and emailed with no response! Calling locations is pointless because it's always busy and if actually get through you leave a message with no call back...disappointed! read more

I had this issue where I was always drinking Starbucks coffee. The app was convenient, you get points, whatever. Small problem, Starbucks tastes like burnt gas station coffee. I tried out Gravity Coffee (I think I've been to almost all their locations now lol) and I am HOOKED. I usually get one of their energy drinks, but I've had their hot and blended coffees and they are so delicious. Actual smooth, yummy, coffee flavor, you know, what you want when you go spend $7 on a drink?? The gals that work there are super nice too! read more

The best strawberry mango smoothie out there!!!! Also had the raspberry mango smoothie today which was amazing. If y'all had blueberry purée or whatever syrup y'all use, at this point take all my money lol read more

I live up north and had the most phenomenal coffee and excellent customer service today. I went here for the first time because my sister and her husband always talk about how the coffee is soooo good. I used to train for Tully's coffee in Northern quest casino in Spokane. So, know how specific the science of coffee can be from the perfect shot to the amount of liquid and ice in a drink. Coffee drinkers are especially fickle about their beverage and gravity coffee has grasped that. It's like they know exactly what the guest wants. I appreciate that and I'm sure I speak for others as well. I got an iced espresso with white chocolate and cinnamon. I explained how I wanted my drink made and they got it on the first try. Most coffee stands don't and I usually have to tell them to add more ice. My coffee tasted great! My sisters kids got strawberry milkshakes which they thoroughly enjoyed. Jess and Sammy (or sammie) were the gals that helped us and they were awesome. Thank you ladies and thank you gravity coffee for understanding your customers wants and needs and for making fantastic coffee and specialty drinks! Hope you open a stand in Marysville or Everett! read more

Love this coffee stand so much! The coffee is delicious. The snacks they offer so yummy! We've been coming to this stand since moving to Puyallup and have never been disappointed. Jessica and the others are so sweet and friendly! They love when we bring our fur baby with us and love to spoil her with pup cups! Highly recommend! read more

Got a message and asked me to email corporate. I have updated my review and will give them another shot. Looking for a Lotus Energy drink and she said they don't carry Lotus anymore, but they had something similar to it. I asked if it was organic and natural like Lotus and after looking puzzled for a moment, she said sure. Well anyway got the drink and asked the other girl serving me if it was good and she said I don't know, what it is. I said it was a blue energy drink and she said oh yes, it is my favorite. I have a feeling she lied to me. Well anyway it was gross and I still don't know what energy drink they served me, but bring Lotus back... read more

I always love coming here. I normally get some variation of energy drinks. There amazing But I decided to get coffee today. That was a bad idea. I ordered a 16oz iced americano with white coffee, sf vanilla and hazelnut with cream. But when I got it I could tell there was sf caramel in it. So I tried it... omg it was so bad. It tasted like a mild after taste of chips and salsa. I don't know how this happened. But from here on out I will stick to energy drinks. read more

Friendly service, great drinks that are made right and fast! I think this is probably the best gravity location that I have been too. My go to and my favorite is the high voltage energy drink with light ice. read more

Great served coffee's with perfect taste and drink orders perfected each time so far! Excellent customer service at this location, every visit for the passed two years to date! Thanks ladies! read more

I went to gravity yesterday and i got the rudest girl. She told me i had to tell her when i wanted to use my free drink when they don't tell you UNTIL you have a free drink. She was being rude about it so i didn't tip her and she said "really?" Like I'm supposed to tip her when she doesn't deserve it. I'm not required to tip. These girls need better training to be nicer to their customers. Worst experience I've ever had at this Gravity and i probably won't be coming back anytime soon. read more

The barista's at gravity are always super kind and efficient. They work very hard to keep the line moving, and I've never had my drink made incorrectly. The coffee is delicious. read more

I love me some coffee , I recently bought a house in puyallup and decided to try GC Since I have read so much about it. I have been a couple of times and have had great service with friendly smiling faces drinks were on point & even my husband has wanted to return ( he's not into coffee like me ) so today I go with my mom to get coffee for everyone , the second I I pulled up the girl taking him order just has an annoyed look on her face , I ask her what's the biggest energy drink they make an got instant attitude every drink I said to her she said is that it, as I was telling her specifics about two drinks she's not even listening! So when I m done ordering my 5 drinks she asks so just the 6 drinks. Me re thinking who I was ordering for I said no it's just five so I start re naming them & she cuts me off and said yeah I got it so I asked her to repeat my order and s she's reading her screen she's naming off stuff I never mentioned. She tells m my total (33$) tales my cards then starts making my drinks she makes mine( with. A floating shot on top ) & sits it on the counter so I asked her if I couldn't it since the shot was starting to sink a rolls her eyes and shoves the drink into my hand And says here ya go ( without a straw ) I asked for a straw three times & noticed she put extra chocolate in the cup ( which I asked for her not to ) since my drink was melting and there was extra chocolate I mentioned oh I didn't want extra chocolate in the cup she takes I back and says you want me to just dump it into another cup.... ummmmm no I want it made the way I ordered it please she snatched it out of my hand re made it but let my shots sit there and Time out so they were gross! Legit the worst customer service I have ever dealt with! I am not sure I will return!. read more

These girls rock! They know my order without me even ordering. They are friendly and funny. I love getting my morning jolt at Gravity !

They put the same amount of drink in a 32 oz as their smallest size because they fill everything to the top with ice. It's crazy to pay 7$ for about 8oz of an energy drink. If you ask them for light ice they give you extra about 8 times out of 10. It seems like the employees here get their pay docked if they give over 10oz of liquid in any cold drink read more

I've been to Gravity twice already, and so far customer service and drinks are great. You can get a 'punch card' which I absolutely love!! I tried the Salty caramel macchiato and it was perfect, not to sweet not to strong. & also the sunburst mimosa, omg!! So refreshing. My new fav. read more

Gravity Coffee - Caramel macchiato - Coffee & Tea Near Me - Puyallup, Washington

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Love love love gravity! The girls here are nothing short of spectacular ! They remember your name, drink and are always exceptionally friendly. Not to mention the coffee is bomb My co worker and I work in Kent but live in Puyallup and we both go to gravity at least once a day. We were talking about how customer service isn't what it used to be, but gravity takes customer service to another level ! If I could give it 10 stars I would ! Kat, Aurora, Justine, Bree, Jessica, Haleys, and anyone else I forgot you ladies are rockstars! read more

Kind of cringe worthy- I was greeted with a "hey girl" at my car..... and in the 4 mins i was there, I was called girl about 8-9 times..... It was weird. Hey girl, what you doing today girl, thanks girl, I know girl, are you sure girl, thanks girl, hey girlfriend, thanks girl. The coffee was ok, and I know the staff means well..... but when you're hungover or just waking up..... you don't want to answer 10 questions and be greeted with your gender 50 times.... it made me uncomfortable & it kind of made me not want to return ‍ read more

Love these guys! They have some great flavor combinations and the staff is really friendly. This is probably my favorite coffee shop in the area! read more

Not a good look when you have girl sweating all over our drinks with no ac instead of closing

Went here to get coffee for my mom and my husband and I. I ordered an iced raspberry white chocolate mocha and I was drinking to spit out my first sip not knowing what was chunky in it. Took another sip slowly and another chunk came through, spit it out on a napkin this time and it was white chocolate powder not mixed in my coffee well. So basically, they didn't swirl it in the shot well before adding the raspberry syrup, milk and ice. While I do like they use the white chocolate powder over the syrup, it seems like more training is needed to make better iced coffee? Summer time is around the corner and more iced drinks are going to be requested, this isn't a good way to make iced drinks! read more

Delicious! Just moved here from California and was looking for a coffee place that isn't Starbucks. We hit the jackpot. Also, the lady who helped us was very nice. Will definitely return. read more

I go here often and the last couple times I have gone, I have asked for my coffee EXTRA hot. But, each time it tastes like I'm drinking luke warm coffee. I love Gravity but I am not sure I will keep going just to get cold coffee. read more

Most of the girls have amazing customer service especially Alyssa! She always makes me the perfect drink and never fails to greet me with a smile! read more