Excellent customer service. They really take the time with the customer. I have gone there for…read moreseveral bike repairs, and I'm considering a new bike now.

This family owned business treats you like family and provides the best service. They have a wide…read morerange of bikes and accessories as well as services to fit the needs from the casual renter or bike enthusiasts to triathlon athlete. I highly recommend this business.

7 out of 5 Stars. they found an electronic controller part I looked for Nationwide for 6 weeks,…read moreNOBODY else, and installed it in 6 minutes. Wow. Best bike shop on both Coasts I have ever engaged in 40 Years.

They have said it before and I will say it again,…read more Unfortunately my neighborhood bike shop has a non-empathetic, sneaky, zero customer service skills, it's probably about time to retire, type of owner running the show. Because of my bike geometry, I called beforehand simply asking if I can come in for an opinion on where I should install an attachment on my bicycle. I just wanted an expert opinion and I wanted to test this stores customer service, in case I decide to return; never, even if you paid me. I get the approval and I'm on my merry way. As soon as I arrive, I am not greeted by this owner, instead, I had to explain again that I need to install the plastic piece that holds a lock in place, so that you can ride your bike without having to carry your lock around. He says "my mechanic can do it for you, $10". As a reminder, I called beforehand for an opinion on a simple item that anyone can install and this is not what drove me to write this review. This owner, Sam, knowing that my Carbon Fiber bike cannot and should not have any clamps with pressure on the bike. So, his employee finally had to speak up to give me the information and opinion I asked for, after asking several times, which was to not install this on the bike. You wanted to make $10 only to have one of your locals destroy their bike and maybe even injure themselves because of your less-than-moral business practices. I have no other words other than to strongly recommend you take your business to Willie's on 79th or Miami Bicycles on 125th. Sam P., It's time to give up the keys to someone who truly cares and knows what it means to own a real bike shop.

When I first moved to Miami Beach a few years ago, I couldn't find a bike rental place I really…read moretrusted. I know bikes, and I personally wouldn't use a city bike, so I was happy when I found Unlimited Biking. Now whenever friends or family visit, this is where we go. Unlimited Biking has locations around the world, including major cities in the U.S. and Europe, and they really know the bike rental and tour business. There are tons of options: e-bikes, road bikes, hybrids, cruisers, tandems and kids' bikes. You can book through ClassPass, Groupon and other platforms for great rates, or walk directly into the shop and rent a bike for whatever length of time you need. The tours are also excellent, and every guide brings a completely different personality and experience. You can often hop into a tour and see Miami Beach in a way you never would from a car. From company leadership to the people working the front desk, it's genuinely a well-run company with great people. And seriously--if you're visiting Miami Beach, GET A BIKE. Parking is expensive, traffic is ridiculous, scooters are lame and even though you see a ton of people on scooters around here, they're just not as safe or as nice as a bike... and towing around here is ruthless. Miami Beach is made to be explored by bike.

Rented 2 e-bikes, one starting losing parts after 1 block, the other kept skipping gears, neither…read morebike would actually have any 'assist' from the battery. We gave up and returned after 49 minutes and they refused any refund.

very well team went win for a flat tire didnt take too long. Also had a bad brake and bad pump…read moreintake was able to be fixed.

Dropped off my bike 3 weeks ago for a tune up. They said it would be ready in a few days. We…read morenever heard from them until we called to inquire about it yesterday. The bike is not ready. Not happy at all.

I Spoke to someone there once and he was so reassuring about being able to make the repairs that i…read moreneeded, that's as far as it went. I sent me son there and the building looks abandoned now no one answers the phone when i call been calling over a week and at different times. Bad business.

Really good experience at SoFlo E-Bike Shop the staff was super chill and actually took the time to…read morehelp me without any pressure. They helped me find a bike that fit what I needed and let me test it out so I felt confident about it. Overall, just a smooth, easy process and I'd definitely go back.

Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

the staff is amazin, very helpful and patienT. Liz is an…read moreamazing employee and very knowledgeabl!

Robert was amazing! This was my first fitting and my first ever tri bike, and I've never felt more…read morecomfortable and fast on a bike. He evaluated my mobility first and then adjusted the bike to my metrics with the live system he had on his computer. Not sure exactly how it works but it definitely worked well because I feel great on the bike! Will definitely be coming back.

Excellent personalized service. Robert is extremely…read moreknowledgeable about Triathlon Bikes, Road Bikes, and Bikes in general. Went the first time for a tune up and this is now my place to go for all my bike needs. If you need parts, this is also a "must" place to check for pricing. Higly recommended I also found nutritional suplements and unique bike apparel.

Great customer service, quick fix, affordable prices. happy to find them close to my home.read more

Came here today in search of a good used mountain bike and they didn't disappoint! I saw an ad on…read moreoffer up for a used trek bike at a reasonable price and called this morning and the owner, John, was very nice and told me to come on over. When I got to the shop I was greeted nicely by John (I believe the store owner) and he walked me through details of the bike and what they had tuned up and replaced. I also had no knowledge of mountain biking so he helped me find a good helmet too and even gave me a discount. I was very pleased with my experience at Epik Ridez and will definitely back for tune ups and any other biking needs. Highly recommend this to anyone in the area (or down south where I'm from) because the service and prices can't be beat!