I have a bike with a CVT transmission. Clutches began slipping at take off. Talked to them in…read moreperson and got a quote of $350 to fix it. Picked up the bike 10 days later and was handed a bill for almost $800!!! They never called to say the repair would exceed the estimate. I was forced to pay or surrender the bike. But it got worse from there. They botched the job so badly that the bike no longer shifts above 3rd gear unless I switch to "manual mode" and FORCE it to go higher. The bike will only attain 60 m.p.h. in top gear now where it's designed to reach 110 m.p.h. and used to cruise 80 easily. But wait...there's more! When I got it back and rode it home...I parked on the porch and noticed that it now LEAKED OIL to boot!!! I will NEVER take ANY bike back there for any reason nor would I EVER recommend them to a potential customer. I will now have to re-do the job myself. My bike is unusable currently and has been garaged since I got it back from Monkey Barz. Worst repair shop experience of my life...and I'm 65 years old!

Bad experience. Cost more than the estimate. Tried to trade me handlebars for $50 off and I had a…read morenew rear tire when I went in and now I have a slick. I should have gone to Harley but I tried to support a small business and got TRASH service. Would not EVER go again.

Unable to check out! Four people looked me straight in the eye when I walked in and said nothing…read more Let me walk all around the store and then said I have to order everything online and wait 20 minutes for it to go through.

If you're looking for fitness equipment, they don't have a great selection. They focus more on team…read moresports and clothing. Not saying anything bad about that stuff, but just be aware of their limitations.

I was referred by one of my doctor's. I met Ethan at Sportspectrum. He was so kind and…read moreunderstanding. He measured my feet and brought out shoes that the doctor wanted. I tried on several pairs as we visited. Ethan asked several questions to get the best shoe and fit. After trying on several pairs I decided on one that seemed to be the best choice. It was the first pair that Ethan brought out! He actually chose this shoe himself. I will be returning to get another pair soon. I'm grateful to Ethan for listening and choosing the best shoes for my feet.

Great store with impressive selection and incredible customer service. Anytime I walk in their…read morestore I am always greeted by multiple people with friendly faces and a depth of knowledge of all products. Even my young son comments on how wonderful the experience is every time we shop here. The selection is similar to what is found in much larger cities. We are blessed to have such a great store in our town. If you want great service, great selection, and knowledgeable staff this is your place.

Great service.The food is overpriced because it's not organic.Good selection.For $7,the jelly…read moreshould be organic.It should all be organic.

We have been stopping at this Bass Pro for years when in the area to see the alligators and to come…read morein and see the fish. This time the alligators are much smaller than the ones they had the last time so I'm Assuming the big guys were moved off somewhere and replaced w the smaller ones. It's fun to watch them feed the fish if you stop in during feeding times. We don't typically come here to shop but they do have a good selection of all things outdoors. Clothing here and shoes also if you need any including Bass pro merch and under armour.

We have now given Shreveport Cycles four opportunities to earn our trust. Unfortunately, they seem…read morefar more committed to finding creative ways to charge customers than they are to taking responsibility when things go wrong. The first issue involved a battery core charge. The second happened around Christmas when we purchased merchandise that was advertised with a rebate. We were told the rebate form would be emailed to us. It never was. When we followed up, we were informed the promotion had ended and there was nothing they could do. Apparently the rebate disappeared faster than the email that was supposedly sent. Then came the service department. My husband purchased a used motorcycle from them. Several months later, it developed a problem. He brought it in and explained what he believed was causing the issue. They charged for diagnostics, only to eventually confirm that he was right. Three weeks later, we were told the bike was fixed. Spoiler alert: it wasn't. The exact same issue returned the very next day. Back to the shop it went. We received a repair quote and paid a deposit. When we picked up the motorcycle, the deposit wasn't properly credited. That had to be corrected. Then we got home and reviewed the paperwork, only to discover labor charges that had somehow grown beyond the original quote, along with another diagnostic charge for a problem they already knew existed. At this point, the diagnostics seem less about diagnosing motorcycles and more about diagnosing customer wallets. Communication was equally impressive. I spent an afternoon repeatedly calling the service department. Each time I was transferred and left ringing endlessly. After several attempts, I finally learned that the service department phones weren't even working that day. Apparently everyone knew this except the person being transferred to them. Not once did anyone offer to take a message. Not once did anyone explain the situation. I was simply transferred over and over to a phone system that wasn't functioning. What amazes me most is that nobody is ever responsible. Every issue comes with an excuse, an absent employee, a former employee, or someone else to blame. Accountability appears to be the only thing in the building that is consistently out of stock. One mistake is understandable. Two mistakes are frustrating. Four separate incidents involving money, communication, and service starts looking less like bad luck and more like a business model. We wanted to support a local dealership. We really did. That's why we kept giving them chances. We won't be giving them a fifth.

Made multiple calls to the service department with no calls returned. Filled out an online contact…read moreform and received an email from sales. I finally spoke to service about an insurance estimate, $450 up front to write the estimate. S×S is totalled, so they lost a sale of a new sxs. Edit after Business Manager's response: The bigger issue is the service department not returning calls/online messages. IF my unit was to be placed in your service department for estimate/repair, I would be unable to get updates. I live an hour away, so dropping in to find out isn't an option. I'm currently working with my insurance company on the estimate fee. But, your people not responding to messages yet you were able to respond to a negative review in mere minutes? This speaks volumes about your peoples ideas about service.