Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

Great quick fast service and they really care and cater to your health necessities, definitely…read morerecommend them if you want a place that cares and affordable, and excellent service. Thank u so much Vinh for helping us!

I am completely satisfied with the service here. I got full coverage insurance for great price. The…read moreservice from the people is phenomenal. Come here and get car insurance.

I been a customer i guess since day one and ever since day one i been very happy with the beat…read morecustomer service in town, they always get the best rate there is. I have my home n car insurance with them i also been doing my taxes since they open and not going nowhere I definitely recommend Best Option to everyone i know for taxes, notary and insurance for home and auto. If I could i will give . Thank you guys for all the great service you been offering me and my family all this yrs

Beware this company is a Scam! The "glowing reviews" on here are fake! If you don't believe me,…read morejust take 3 minutes and look at the people that wrote the "glowing reviews". It is very suspicious that the reviewers all only have a few reviews on their profiles and they all just happen to be at the same time at their "Certitude Financial" review, and they haven't posted any Google reviews before or since their Credittude review. Its like they came out of nowhere, wrote 2-3 reviews then disappeared off the face of the earth...this is because these profile are fake and the reviews are also fake. Please do your due diligence and look at their BBB reviews/ratings! Those are much harder to fabricate and manipulate with fake profiles. I engaged them in Feb/Mar 2021, and purchased both the premium rapid credit repair, and the elite business credit builder programs. They are very helpful and responsive all the way up until you send them thousands of dollars. I am writing this review late July : 1. NOT ONE hard inquiry has been removed from my credit report and it's been 5 months! When I called them out for their "90 Day" guarantee, they have completely stopped responding to my calls, emails, and messages. Seriously, there hasn't been a single change to my credit score/report and they haven't provided any proof that anything was even attempted. It's a flat out scam. 2. As for the credit building program promising $450,000+ in business lines of credit, this is also a scam. For the $6,000 or whatever I paid them, All I received was a google doc with steps on how to apply for a bunch or store credit lines that are completely useless like Home Depot and Uline. I never made to "Tier 4" which is the carrot they dangle in front of you with promises of hundreds of thousands of dollars in lines of credit...it will never come because they are scammers. Please do not give these people your hard earned money, learn from my mistake!

Doing business with you all was not my best experience which I would say but it was most definitely…read moremy best investment that I have made in the past three years this far! The only thing that I don't like and agree with what's the timeframe that I took. Almost 1 hour of months to acquire all of my funding. I was told 2 to 4 months maximum but it did take an extra day a week due to some ducks that I had to make sure was placed in line correctly. I give it to you all, you really know your stuff! I'll together in the choir well over $317,000 within my 4 1/2 months. I work directly with Mrs. Holly who was very informative and educational during process. My mother-in-law has started services and she's already on her second tier of acquiring business credit and cash funding. I suggested to start offering do it yourself services on the side for business owners like myself that made you want to learn the process and utilize the services for the business. Hypothetically speaking. Overall this is a reputable company that is results driven. Great customer service and quick results. He is now, I owe you all a lot!

Excellent customer service! Edward has been helping me with my insurance necessities over 20 years…read more He takes his time to find insurance that meets your personal needs and budget. Very informative, answers any question and doubts. He has been my best and only insurance advisor! Call him you won't regret it!

So happy I found Edward. Very professional, courteous, and knowledgeable. We discussed my…read moreinsurance needs, found the right coverage, and thoroughly explained everything. Now I have better coverage, and saved about $400 dollars a year. If your shopping for insurance, you MUST talk to Edward. Thanks again for all of the information and seamless transition to my new policies.

Best prices!! I am a new driver: brand new car and license…read more Looked up in about 6 insurance co : prices from 250 to about 450! Everyone I spoke to, told me that "yeah, it's gonna be more than 200$ for a new-be.. " I gave it a last try and went to State Farm office. Christin was amazin! So easy to deal with, he gave all the coverage and my desired deductibles I needed without me even mention about it. I ended up paying == 163$ only ==for my full coverage ( with my father also on it )! I recommend now this place to everyone!! Thank you!!

Christian was able to give us a high value homeowners insurance quote in a day, much faster than…read moreany other company we asked. Excellent service!

Run, do not wait, to Edna Tyler at Insure Me Solutions, if you need insurance. Edna wants you to…read morehave insurance and works hard to find the right fit for you. Insurance is a dark world of craziness, Edna navigates that world. I have no idea what horrible insurance I would have ended up with the last several years. Edna knows insurance, healthcare, car, home, dental, any and all insurance.

Edna Tyler is outstanding. She saved me thousands of dollars, finding me the right auto insurance…read moreand homeowners insurance. She is very knowledgeable and efficient. Definitely would recommend her! Donna A

I live in Arizona but one of my sons lives in Houston. We obtained Renters and Auto insurance for…read morehim through Pasadena. I have had such attentive service with Pasadena I asked them if they could insure me, too, even though I live in Arizona. I have three policies with Pasadena. This year I decided I should probably research another insurance company in Arizona since this is where I live. But when Lorissa reached out with renewal quotes and suggestions on how to lower my rates I was so pleased and impressed! Lorissa is quick to respond and work on my behalf to get the best rates possible. Also, she is so very polite! She is the reason I renewed with Pasadena instead of switching companies. Now I'm getting quotes for my other son who also lives in Arizona! The personal service is what I appreciate most.

Incredible customer service on all levels. Not only did they beat other insurance companies on…read moreprices they continue to check rates to make sure I have the best. Immediate response from them if I have any questions. Highly recommend.