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    Bill Brown Ford

    3.3 (172 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Bill Brown Ford

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    22 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Windshield wiper replacement

    Bill Brown Ford Photos

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    Recommended Reviews - Bill Brown Ford

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    It took Bill Brown collision 4 months to do this repair.

    It took Bill Brown Collision 4 months to fix this. Don't think I'll be going back, Ever!!

    This what you're met with when you make an "appointment"
    Russ R.

    I have a continual issue with my Ford Focus, which Bill Brown Ford has already claimed to have fixed once. Since they didn't actually fix this issue, I had to go through the trouble of making time for another appointment. After calling in yesterday and being made to feel like an inconvenience, I was finally able to schedule an appointment for 7am today. To my surprise, there was an enormous line at when I arrived at 7am and it turns out an appointment time means nothing at all. I went inside the service area to ask to change my appointment and had the unfortunate experience of dealing with the same person I talked to on the phone yesterday. I asked to change my appointment and she said they wouldn't have another time open until next week, wjich is obviously untrue. I said I can make any time work because I need my car fixed. She replied "Well if you don't want to wait in line, you're going to have a hard time". I completely understand a short wait, but as you can see by the attached picture, having an appointment means absolutely nothing. Making the appointment itself was already a chore due to this woman's lack of ability to speak to customers properly, but I was willing to put that aside and hope for the best today. If you have a Ford Focus (my apologies) take it anywhere else other than Bill Brown Ford for service as they just must not care about customers. I will now spend the rest of my day off finding any other dealership in the area that can and will take care of my issue.

    Thom even had all of my custom upgrades ready for me when I picked it up!  Bug guard and graphics package

    My Salesman, Thom Howard, was amazing! He made purchasing my new F-150 a breeze! I highly recommend him and Bill Brown Ford!

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    2 months ago

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    1 year ago

    Salesman will work with you on all your questions.Always giving you opinions on your purchases.

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    Page 1 of 5

    Ask the Community - Bill Brown Ford

    Review Highlights - Bill Brown Ford

    We have always enjoyed working with Joe Schutte in service department and Chris in Quick Lane.

    Mentioned in 9 reviews

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    Redford Auto Repair

    Redford Auto Repair

    4.4
    (13 reviews)

    Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

    I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

    European Car Care

    European Car Care

    5.0
    (2 reviews)

    I go here for everything. Brakes, Oil Change, and anything else I can think of. They always take…read morecare of me and the customer service is second to none. Can't find better prices anywhere else either.

    To begin, I drive from New York State to Michigan specifically to have my Jaguar XK and my Mercedes…read moreS550 serviced and repaired at EUROPEAN CAR CARE in Livonia, Michigan. Adam, the personable and highly competent manager, and his team know EXACTLY what they are doing with Europen exotic cars, and they do it with knowledge and care. They always have work completed on time at the very least, but usually ahead of schedule. Adam takes you under your car when on the lift and goes over and shows you all suggested repairs on your vehicle and why the work needs to be done and then gives you the exact price of what it will cost you prior to their starting the job. Owning both my Mercedes and Jag has proven to me that in general the only competent mechanics in my New York State area are at the dealerships where you pay HORRIBLY exhorbitant prices as compared to EUROPEN CAR CARE. Smaller independent repair locations usually just make your problems worse due to their lack of equipment and knowledge. I have also found that EUROPEAN CAR CARE completes your service or repair in a friendlier more honest way than most dealership shops for substantially less cost. THIS is why I bring my cars to Michigan and Adam and the guys. Well, that and also because of the abundance of fabulous Arab restaurants in the area! :) I HIGHLY RECOMMEND THEM!!!

    Bill Brown Ford - car_dealers - Updated June 2026

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