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    Bill Jacobs

    2.3 (3 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Bill Jacobs

    Bumper repair

    Auto diagnosis or inspection

    Auto frame testing

    8 More Services

    Auto maintenance

    Oil changes

    Auto repairs

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

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    13 years ago

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    Bill H.

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    Mr Auto Care

    Mr Auto Care

    (7 reviews)

    I brought my 2012 Chrysler 200 to this shop hoping to establish a relationship with a quality…read morerepair facility to address a shift solenoid issue. I provided the fault code (P0750) along with background on what had already been done to the vehicle, and asked them to review the problem and provide a quote to replace the shift solenoid. The following day, I received a call with their "diagnosis," which was surprising and disappointing. They stated that based on the code, dirty transmission fluid, the solenoid supposedly being internal to the transmission (it is actually external), and what they believed to be 180,000 miles on the vehicle, they recommended replacing the entire transmission. In reality, the vehicle currently has under 153,000 miles. They quoted approximately $5,000 for a transmission replacement, which I declined. I completed the repair myself shortly after. The shift solenoid was accessible through a side pan in the engine bay, and the job took only a few hours. I also performed a fluid change since it was due. The vehicle is now shifting smoothly and operating normally, confirming that a full transmission replacement was unnecessary. I will say the manager/owner was friendly during our initial conversation and did not seem dismissive. However, the information provided during the estimate was inaccurate and ultimately led me to feel that either the shop was pursuing a high-dollar repair or simply did not want to take on the actual job. If the work was outside their technicians' scope, I would have preferred they say that directly. I wish them well as they grow their business, but based on this experience, I will not be returning.

    Excellent service! I left my 2012 Subaru there to get worked on and they videotaped another issue…read morethey found. They do quality work with honest professionals! I highly recommend this mechanic shop! They even took the time to drive my car to me 25 miles away at no charge! Wonderful owners!! Reliable courteous staff too!!!

    Mavis Tires & Brakes - Only James from Mavis  Joliet can touch my Vette I trust the shop and him

    Mavis Tires & Brakes

    (46 reviews)

    I was going to Chicago for the weekend and the low tire pressure light came on. I stop by to see if…read morethey can fix it and Rich and Kevin fixed my car and I finished my trip up north for the weekend. Thank you Guys for everything you did.

    Absolutely frustrated with Mavis Tire and their complete refusal to honor their tire warranty. I…read morebrought my AWD Mazda SUV in because of the tires I purchased a year ago has severe outer edge chopping that is causing a loud howling noise while driving, along with obvious feathering on the edges. Even the dealer confirmed the tires are defective and causing the noise. Instead of standing behind the warranty, Mavis Manager wants to replace only ONE tire on an AWD vehicle. Which we contacted corporate for help with the issue, we were told by the Manager of the store that we should hear something in a couple of days, so far after calling corporate and speaking with a few people, who blames the store management for not sending the correct tire information, it's been almost 3 months and nothing yet, still waiting for corporate to call. Anyone who understands AWD systems knows mismatched tread depth can cause drivability problems, pulling, and unnecessary stress on the drivetrain. Replacing just one tire is irresponsible. What made this even worse was hearing Kevin, the manager at the Joliet Mavis location, openly admit that "corporate just bounces people around and does the minimum if they do anything at all." That tells you everything you need to know about how this company treats customers after the sale. They were happy to take my money when I bought the tires, but when there's a legitimate warranty issue, suddenly they want to do the bare minimum and ignore the actual problem. Between the road noise, uneven wear, and poor customer service, I would never recommend Mavis Tire to anyone. Please let friends and family know to not go there. Save yourself the headache and go somewhere that actually stands behind their products and warranties.

    Bill Jacobs - autorepair - Updated May 2026

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