Lucky to find B&L Auto Body. They provide helpful service and value. Their team is professional,…read moreand does excellent repair work. Highly recommend.

Larry is the best. Lynette is the best - let me tell you why - I had a hit and run and the…read moresideview mirror on the driverside got knocked off . My husband can no longer address these kind of things due to his heath Larry walked me through all the procedures - read the insurance claim - and worked everything out with them. When I dropped off the car Lynette had a pickup from Enterprise all set . Larry contacted me with an update and Lynette informed me when the car would be ready. When I picked up the car, I was able to leave the rental car as Lynette had scheduled the pick-up. Now here is the BEST part my car was beautiful when I picked it up - Larry did a SUPER job - he really has a lot of talent - all scrapes and scuffs gone. and the new mirror - matched perfectly with the car. He is very concerned about detail. Due to my inexperience I was very nervous with dealing with all this but everything went so smoothly - I would recommend B&L Auto body to everyone.

Great place great service…read more Took my truck in Monday and it was ready Friday afternoon. Throughout the process I communicated back in forth with the shop. Also excellent body work done on my vehicle with a warranty.

LIES to customers on how Insurnace works, encourages them to leave their Insurnace company because…read morethey won't approve their ridiculous estimates bc labor is damn near double the industry average. I'd never recommend them to any family or friends. Disgusting business.

(6 out of 5 Stars if I could!) In a world where genuine…read morecustomer service has become completely rampant with apathy, Boyce Auto Werks stands out as an absolute masterclass in professionalism, honesty, and integrity. I will be the first to admit that I am an absolute snob when it comes to attention to detail. I am completely "anal-retentive" about my vehicle, and my standards are incredibly high. If you are like me and hesitate to trust your car with just anyone, let me save you the stress: do not hesitate for a single second to bring your vehicle here. This is your place. The ENTIRE experience was flawless from start to finish: The Front Desk Team: The two ladies at the front counter are phenomenal. Every single time I called or walked through the door, they were patient, deeply helpful, and genuinely caring. Their warmth meant a lot to me, especially during a incredibly difficult personal week following my father's passing on March 27th. Communication & Care: I dropped my car off and picked up my rental on Monday, March 30th. Kyle was outstanding to deal with. He was patient, highly communicative, and thoroughly answered every single email and phone call I threw his way. Unmatched Integrity: This is what sets them apart from every other shop in the country. They accidentally caused a minor scratch on one of my windows during the repair. I hadn't even seen it yet, but Kyle proactively called me, took full ownership of it, and completely replaced the glass and the window tinting at zero charge to me--while covering the extra days on my rental car without a single drop of friction. That level of transparency is unheard of today! They literally left no stone unturned--they even have excellent, high-quality candy in the waiting area! I cannot think of a single thing this business could remotely improve upon. Boyce Auto Werks has earned a customer for life. If you want pristine work done by honest, meticulous people who actually care about their customers, look no further. (note to the owner: please seriously consider giving these three people I dealt with raises as they more than deserve it)

Joe was the guy who handled my Car. They did a super fast…read moreand great job on my car. The receptionist was very kind and helpful. I highly recommend this body shop if you have a damage car.

WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

Someone hit my rear bumper so their insurance recommended this place. This place is actually called…read moreCrash Champions. Located by Naperville North High School, this spot is in a convenient spot with not too much traffic. It was easy to get an estimate, appointment, schedule, and I got updates by text on how repairs were going along with an estimated date of completion. I was able to get a rental car pickup here. When I picked up my car, my battery unfortunately died so I asked for a jump. Very glad someone was around to help with that! The repairs were perfect and everything was detailed in a document. This is how a body shop should be!

I am only posting this negative review because I still do not have my vehicle. Please avoid this…read moreplace at all cost. It's like dealing with a lawyer. They rape your insurance for everything they have and they lie over and over again. For one they DO NOT call you. You have to call them. If you get a text from them giving an update it's a complete lie. For an entire month straight they have given me the runaround about my car. I have to call them multiple times a week and every time I call they lie to me and the insurance stating my car will be finished by the end of the week. Then I have to call back at the end of the week and ask them why my car isn't done and they say next week. I call back and they tell me and the insurance it's going to be done by the end of the week. This process has been going on for 4 weeks straight and I wish I was exaggerating. My car has been in their possession for 2 months for a side swipe. I've called them 2-3 times a week for them to continue to say it would be a few days. They lie and give the most unrealistic time frame putting me at the mercy of begging the insurance to extend my rental. I'm a single mother and if I had believed them I would be thousands in debt with enterprise. If you have the kind of expendable income to afford a rental for months on end good for you. Go ahead and let them board your car. If your living paycheck to paycheck like me then DO NOT USE THIS PLACE. They will have you in a hole with no end in sight. You think they would be honest and say it will be a few weeks. Nope. They continue to say every week it will be done in a day or two and don't listen when they say "it's in paint and then it's done." My car has been "in paint" for 3 weeks. Just remember while I am posting this I still don't have my car. Now I had to tell them I'm coming to pick it up in 2 days with or without them being done.

The service and ease of doing business was top notch. I…read morewould highly recommend the Caliber Collision on River Rd.

The company want out of their way to help and were professional, repairing my vehicle. I would…read morehighly recommend them.

Great communication , friendly and have had two good repairs there.I would gladly use them again…read morebut hope I don't need to!

They're everywhere and do good job and r honest. My insurance always uses them for the best price…read moreand honest work. Dealerships cost so much more.

Professional service. They provided a very comprehensive explanation of the service and a detailed…read moreestimate of the work.

My car was towed there last minute and they were super fast, friendly and a pleasure to work with…read morethroughout. I would recommend.