Similar to another reviewer, they give the average price of a bike, but it isn't a bad thing. The…read moreCustomer Service is extremely professional and is easy to talk to. I had Johnny, and he made things easy.

What a great dealership I purchased a used bike from Johnny in sales and he really took care of me…read more Very fair on negotiating when I got there to pick up the Bike after the negotiations were all finished he found the battery was weak so they installed a battery at no charge now to the great part or even better six months after owning it I heard what I thought was a tick so I called them even though they're 120 miles away as my local dealership isn't very good. I rode down there to be pleasantly surprised by the Service writer Troy and the technician Wes both went out and listened to my Bike. The technician Wes rode my bike, an excellent rider by the way, assured me nothing was wrong but wrote up a service order anyway so it was documented very professional very fair. I asked them what I owed them which they said I owed them nothing highly recommend them from sales to Service to parts.

I have a an older harley. Love the bike but getting it worked on is a bit of a challenge. Mainly…read morefor things i won't do myself. Local New harley Dealership won't touch it. Well a couple of weeks ago i wondered into "My Garage". in Old Saticoy where the Cadillac place was. I brought my front wheel in on a SATURDAY to see about getting the bearing spacing correct. Not only did i get the work done perfect, but in about an hour on the same day! In my opinion, "old School" Ed and has forgotten more than i know about motorcycles. He did a great job, price was right on. For my bike, this is my new favorite bike shop.

The speed (lack of ) of their service and the outrageous cost to replace a fitting. (Fuel check…read morevalve)

Gary is very knowledgeable and versatile. Gary will work on…read moreall kinds of bikes. He is trustworthy.

After getting the "we can't help you" from other shops, Gary here at RPM did help me. He answers…read morehis own phone: "Come in, drop it off, pick it up" no problem. All true. Nice guy too (not fake like many others who have pre-recorded bs in their heads to feed you then forget you). Gary's the guy who has many years of experience and runs a good independent motorcycle shop to give you honest, knowledgeable, personalized, fairly priced service.

I really enjoyed my visit at Ventura Leather store, Jose is great person, his store is very nice…read moreplace on Main St, with a wide variety of leather products, I'm looking forward to my next visit.

I went into the store today because I had a question about a custom leather project. The lady at…read morethe front was very dismissive of the idea and kept saying "he is in the back" so I stayed for 10 minutes and waited she came over to me and said "he's still in the back" she never made an effort to go ask him or check in or write down my information. I never got helped I left after saying "okay well if it can't be done then all good"... terrible service from her. I've read other reviews and the owner sounds nice I would have loved to talk and do business but it was thwarted by her.

Maybe ordered wrong? Should have had a burger but had a Reuben with hardly any pastrami what a…read morewaste of money!! Wife had chicken tacos that were marginal as well! Luckily I had a cold beer to catch my disappointed tears Too Many choices to ever go back to this place!!!

I'm an absolute sucker for Iron & Resin store and I'm honestly embarrassed I haven't left them a…read morereview before. I've been coming here since they opened and even buy a lot of their products online, their clothing is quality and the sizing is true to fit so that I can trust purchasing shirts online from them, which is such a nice consistent perk that's hard to find nowadays. I love the entire vibe of this store. It's rock n roll, adventure, and nature focused. They have plenty of gear for your needed camping accessories, clothing and ride ware. If outdoors shenanigans isn't your speed, don't worry, they have plenty of ready to wear cute clothing and such for those who want to look badass but aren't necessarily riding off into the sunset on their bike. They have a perfect balance for both kinds of customers. I love that their inventory and styles change regularly but that they also know what sells and keep purchasing items that are similar but updated for the season. For example I can always count on them getting cool new logo / graphic shirts, candles, and jackets but new styles to keep it fresh. The staff have all always been nice here and helpful. It's always felt like a very welcoming vibe here and I've never had an issues. Honestly their customer service is what keeps me coming back. The store is always well stocked and clean, a great place to shop. I've found so many goodies here over the years. I have many of their graphic shirts, candles, room sprays, home goods and even purchased one of my favorite small little blades from them. If you haven't been to iron and resin yet in downtown Ventura you must definitely go!

Paid $200 for a custom extended brake line. First time around they gave me the wrong fitting. After…read morecontacting them they said they would make it right and ended up giving me some Frankenstein line with random fittings which also didn't work. This isn't the first issue ive had with their parts, in the past I had ordered their coil spring conversion plate that slipped so bad it ruined my drive belt. There workers are also not knowledgeable at all, tried telling me that +7 inch lines were good for 14 inch apes which were way too long. Just avoid this company at all cost, they charge an insane premium for parts that end up not even working.

6/2/2021 To Barnett Tool & Engineering,…read moreLast week I bought a extra plate clutch kit from your company, for a 2012 Road Glide ultra, after reviewing the direction which came with the kit I preceded to the removal of the primary and stock clutch assembly. The direction which was sent said multiple times not to use the existing inner springs, after presoaking your plates I started with friction steel friction till I installed the last friction plate with the pressure plate. After finial adjustment and installing Mobile 1 20-50 Racing oil the results were a barking of the clutch with intermittent grabbing least, I say not smooth! A call to your Engineering dept. end with a comment to reinstall the springs which were said to be removed in the direction? and that some bikes this assembly does not work. The old springs that I removed were tossed leaving me to buy new ones for $50.00 plus oil of $12.00 and 2hrs in labor @80.00 per hr., total cost to reinstall springs adv. $225.00 (Your direction said REMOVE THE SPRINGS. I would think the direction would be what would work not what might work! so after removal and installing the purchased new springs according to your engineering department that are required, the clutch again does not hook up because it is also missing the first small friction plate needed which was not in the kit. My bike is down and its summertime, I bought the Barnett clutch from a referral and the reliability of a product made in the USA with a company that would stand behind their product I am disappointed and have lost hope by the three attempts of trying to make your clutch work, I don't understand why you would advertise and sell a clutch that does not work according to the direction sent with the clutch? MY cost in time and material to install your clutch will cost me close to $600.00 and still I will not know if it will hold up for the trip across the country? I guaranty the work that I do, and stand behind my product, I hope that you would do likewise. Sincerely, Jeff Speicher

I've started doing a little riding again over the past year. Mostly with the Texas Vintage Racing…read moreClub (TVRC) guys so I can go slow without embarrassing myself too much. And I've been jonesing for the Fox 40 Year Limited Edition gear ever since I saw it. Just perfect for the vintage crowd. Every year, my wife and I usually pick out our own gifts and then give them to each other to wrap, put under the tree, etc. That way we both get exactly what we want. So, I ordered the gear from BTO for my 'present' this year. It was getting hard to find and it was clear it wouldn't be long before it would be unobtainable. I also optioned to have them letter the jersey for me. All set. Just waiting. Well, the next day I received a confirmation email from them including the phrase "please review the attached order confirmation and let us know ASAP if anything is wrong.". Well, I check it out and, WAIT, they have my number wrong. They had 77 and I'm 177. I go back and look at the order form on their site and it says '177'. So somewhere between 'Submit' and sending the print job out someone dropped a digit. I immediately called them. I told the guy that answered what the deal was. He was cool and assured me it hadn't been printed yet and that he would take care of it. WHEW. Disaster averted. A week later I get a UPS shipment notification. Perfect. Eager anticipation. Shortly after that (within minutes) I get an email from Eric Wolf at BTO. Basically to the effect of, "We just realized that your jersey was printed with the wrong number. And that was the last 40 Year LE we had in that size. Really sorry. Don't know what you want us to do. We'll be happy to refund your money.". Well, I did kind of lose it. After all, I had called and been assured the typo would be fixed. And now I was basically back to square one with time running out (this was on the 10th). So I replied with, ummm, well, long story short, "You did WHAT? WTF? After I called to make sure it would be right? You screwed it up. I expect you make it right." Included some links to competitors that showed they still had some in stock in different places. (I didn't cuss em out too much.) I half expected a fight or upturned palms and a shoulder shrug. THey were not going to make their margin on this deal. A lot of people will simply bail and cut their losses. Surprise! Eric replied that he understood perfectly. He asked for some time to try to line something up with his Fox rep. Well, guess what I got today? The right jersey PLUS a bunch of BTO swag! (Pics in next post from my phone) Awesomeness. Can't thank Eric or BTO enough for making it right! And whoever else that helped. Those guys rock. Straight up! Recommended.

They keep removing my post, but it's ok, I will keep posting it, I called this company and I was…read morelooking for a helmet , I called 1 day and they hanged up on me while I was waiting, the second time they guy there was super rude and had no idea on what he was talking about , I gave them a 3rd call, and they guy was horrible, no customer service what's so ever ......

They fit my Grandson's bike in on a busy Saturday. Changed his inner tubes and got him out riding…read morehis bike with a YUGE grin on his face!! Thank You!!

Rodger and Ian were very helpful, I snapped my chain and called in, they were able to get me a new…read morechain and put it on within 10 minutes!