My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

I'm creating this review a little after the fact - I must admit that I'm only remembering to write…read moreit because I need to call again to have some work done on my dishwasher. When a second applicance crapped out on me, there isn't a doubt as to who I'm going to call. When my oven stopped heating, and I could no longer make my kiddos frozen pizzas in the middle of a dang pandemic, I took a risk in calling a new company to come do the work. I sure made the right choice! Luke was SUPER quick, incredibly polite and professional and got my oven back to its old pizza makin' self! I couldn't have asked for more!

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

Prompt service. But more importantly technician Mark was very efficient, pleasant , and got the…read morerepair done quickly. All while carrying on a pleasant conversation with the hovering client, me. Very reasonable cost to boot. 5 Stars

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

Fast quality professional service at a reasonable price. Will use again when needed. Very…read moreresponsive with good communication.

From the owner: J Appliance Repair LLC proudly serves the Twin Cities metro with fast, affordable, and dependable…read moreappliance repair. We specialize in washers, dryers, and dishwashers, providing honest service and clear pricing every step of the way. Our $98 service call is waived if you choose us for the repair, and we work with all major brands including Samsung, LG, Whirlpool, GE, Maytag, Bosch, and more. Same-day and next-day appointments are often available, making it easy to get your appliances fixed quickly. Whether it’s a washer that won’t spin, a dryer not heating, or a dishwasher that leaks, we are committed to restoring your appliances and keeping your home running smoothly. Trusted across Minneapolis–St. Paul for professional repairs and reliable results.

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

I have used Kevin / Rogness on two occasions for three different appliances and have had excellent…read moreservice and results each time. Scheduling is super easy and they generally are able to come in one or two business days. The pricing is very reasonable.

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!